Submit a Review for Sandringham Care Home
Escomb Road, Bishop Auckland, DL14 6AB
View Full Details of Sandringham Care HomeLatest Reviews for Sandringham Care Home
17 July 2025
I am very pleased with the support my friend gets from care staff here. Very welcoming team, always smiling and helpful. Plenty activities going on and the environment is always clean. Thanks so much for everything you all do.
03 July 2025
Moving my mum here from another care home was hands down the best decision we've ever made. The open door policy of the management and care from all the staff is outstanding and reassuring for us all. We were allowed to bring mums own furniture and personalise it to make her feel comfortable with familiar things around her. The handyman couldn't do enough to make mums room perfect, even swapping out the wardrobe for one that matched her furniture. I would highly recommend Sandringham Care Home, I just wish we'd made the move sooner.
03 July 2025
Very friendly. Always willing to help. Keep informed. Staff great. Management very approachable.
23 May 2025
My mother has been in Sandringham since October and her experience so far has been good. Staff are very friendly, helpful and caring and their hardwork is very much appreciated. The environment is welcoming.
23 May 2025
Excellent - I lived here for 5 years now and I am very happy and settled, all the staff I class as family.
22 May 2025
The food is not up to standard, the activities coordinator are very good, staff are caring and helpful, management approachable, various things to do in the care home, rooms are big and very safe. I used to live on my own but now I feel safe and can live my life.
14 May 2025
Excellent and brilliant home staff lovely catering excellent home is lovely and clean management excellent. my friend loves living here cant fault the home in any way . staff always helpfull caring home away from home.
27 January 2025
My mum has been in Sandringham Care Home for some time now and I have found it to be kept to a good clean standard and the staff friendly and helpful. Mum is well fed and dressed in clean well matched outfits, this enables me to come home happy with her care and not anxious and stressed because I know they will always do there best for her.
16 January 2025
I am more than happy with the care. The staff are lovely. The environment is clean and welcoming.
02 December 2024
Dad always looks clean and well cared for. Dad seems happy and says the food is good. Dad takes part in activities and seems to enjoy them. It is good for residents to do activities together. The staff are friendly and welcoming when we visit.
25 November 2024
My Mother has now been in Sandringham Care Home for a year. Not only has she been treated with dignity and respect but also with real love - who could ask for more?
20 November 2024
Happy with the care received. Nothing a problem. The staff are very helpful.
18 November 2024
My mother is so happy in Sandringham Care Home that she talks about the staff as her family. She feels both cared for and safe. She also, frankly, feels loved. You can't ask for a better environment. Kudos to the management and staff and heartfelt thanks!
30 April 2024
My father has been well looked after by all staff. His room is nice and the food good.
15 April 2024
My mother-in-law is safe, warm, comfortable and very well cared for. The staff are friendly and there are activities and events that the staff encourage residents to take part in. Management is approachable, encourages feedback and acts quickly to resolve any issues. I feel that my mother-in-law feels happy and safe in Sandringham Care Home and am content that she is well looked after. A very good residence!
10 April 2024
I find the staff to be very friendly, from opening the door to me to leaving the home. I find the management approachable and friendly. The activities within the home are excellent. The food and drinks are excellent and varied. The staff on the unit, where my partner is, are excellent, they treat the residents and visitors with dignity and respect. The care of the residents is first-class, nothing is too much trouble.
10 April 2024
I love being in this care home. I had previously lived alone but got too old to be by myself safely. I feel safe and secure in my new environment. The carers treat me like the Queen.
08 April 2024
Sandringham is an excellent care home. The staff are fantastic and my mother is well cared for and is treated with respect.
03 April 2024
I have nothing but excellent feedback for Sandringham and I am exceptionally pleased we were able to secure a place here for my mam. All the staff are lovely and to my surprise, Mam has gone up four dress sizes which is a testament to how much she is enjoying the food. On lucid days she tells me how much she enjoys it here. I would and have recommended Sandringham to friends and family. Keep up the good work.
19 July 2023
My dad is a resident at Sandringham and the care home is absolutely filthy rotten, it smells before you even get close to the front door, the whole building is very dirty. The floors have never seen a mop let alone a scrubbing machine, there are cobwebs all over the ceilings, especially in the corners. I have never ever seen a window cleaner both inside or out and my father has been in over 6 months and I visit him more or less every day. There have been loads of times when I visit that I have to let the staff know that my father is wet and needs changing. I think it needs a deep clean and the residents aren't getting the best care, the furniture is absolutely filthy, you wouldn't want your dog to sit on it let alone your family. The dining room is disgusting, there is dried up food on the table and chairs, the staff don't wash the furniture down or wash the floor after every meal time. My father has lost loads of weight, his meals are left in front of him and he isn't prompted to eat.
Latest Reviews for Sandringham Care Home
17 July 2025
I am very pleased with the support my friend gets from care staff here. Very welcoming team, always smiling and helpful. Plenty activities going on and the environment is always clean. Thanks so much for everything you all do.
03 July 2025
Moving my mum here from another care home was hands down the best decision we've ever made. The open door policy of the management and care from all the staff is outstanding and reassuring for us all. We were allowed to bring mums own furniture and personalise it to make her feel comfortable with familiar things around her. The handyman couldn't do enough to make mums room perfect, even swapping out the wardrobe for one that matched her furniture. I would highly recommend Sandringham Care Home, I just wish we'd made the move sooner.
03 July 2025
Very friendly. Always willing to help. Keep informed. Staff great. Management very approachable.
23 May 2025
My mother has been in Sandringham since October and her experience so far has been good. Staff are very friendly, helpful and caring and their hardwork is very much appreciated. The environment is welcoming.
23 May 2025
Excellent - I lived here for 5 years now and I am very happy and settled, all the staff I class as family.
22 May 2025
The food is not up to standard, the activities coordinator are very good, staff are caring and helpful, management approachable, various things to do in the care home, rooms are big and very safe. I used to live on my own but now I feel safe and can live my life.
14 May 2025
Excellent and brilliant home staff lovely catering excellent home is lovely and clean management excellent. my friend loves living here cant fault the home in any way . staff always helpfull caring home away from home.
27 January 2025
My mum has been in Sandringham Care Home for some time now and I have found it to be kept to a good clean standard and the staff friendly and helpful. Mum is well fed and dressed in clean well matched outfits, this enables me to come home happy with her care and not anxious and stressed because I know they will always do there best for her.
16 January 2025
I am more than happy with the care. The staff are lovely. The environment is clean and welcoming.
02 December 2024
Dad always looks clean and well cared for. Dad seems happy and says the food is good. Dad takes part in activities and seems to enjoy them. It is good for residents to do activities together. The staff are friendly and welcoming when we visit.
25 November 2024
My Mother has now been in Sandringham Care Home for a year. Not only has she been treated with dignity and respect but also with real love - who could ask for more?
20 November 2024
Happy with the care received. Nothing a problem. The staff are very helpful.
18 November 2024
My mother is so happy in Sandringham Care Home that she talks about the staff as her family. She feels both cared for and safe. She also, frankly, feels loved. You can't ask for a better environment. Kudos to the management and staff and heartfelt thanks!
30 April 2024
My father has been well looked after by all staff. His room is nice and the food good.
15 April 2024
My mother-in-law is safe, warm, comfortable and very well cared for. The staff are friendly and there are activities and events that the staff encourage residents to take part in. Management is approachable, encourages feedback and acts quickly to resolve any issues. I feel that my mother-in-law feels happy and safe in Sandringham Care Home and am content that she is well looked after. A very good residence!
10 April 2024
I find the staff to be very friendly, from opening the door to me to leaving the home. I find the management approachable and friendly. The activities within the home are excellent. The food and drinks are excellent and varied. The staff on the unit, where my partner is, are excellent, they treat the residents and visitors with dignity and respect. The care of the residents is first-class, nothing is too much trouble.
10 April 2024
I love being in this care home. I had previously lived alone but got too old to be by myself safely. I feel safe and secure in my new environment. The carers treat me like the Queen.
08 April 2024
Sandringham is an excellent care home. The staff are fantastic and my mother is well cared for and is treated with respect.
03 April 2024
I have nothing but excellent feedback for Sandringham and I am exceptionally pleased we were able to secure a place here for my mam. All the staff are lovely and to my surprise, Mam has gone up four dress sizes which is a testament to how much she is enjoying the food. On lucid days she tells me how much she enjoys it here. I would and have recommended Sandringham to friends and family. Keep up the good work.
19 July 2023
My dad is a resident at Sandringham and the care home is absolutely filthy rotten, it smells before you even get close to the front door, the whole building is very dirty. The floors have never seen a mop let alone a scrubbing machine, there are cobwebs all over the ceilings, especially in the corners. I have never ever seen a window cleaner both inside or out and my father has been in over 6 months and I visit him more or less every day. There have been loads of times when I visit that I have to let the staff know that my father is wet and needs changing. I think it needs a deep clean and the residents aren't getting the best care, the furniture is absolutely filthy, you wouldn't want your dog to sit on it let alone your family. The dining room is disgusting, there is dried up food on the table and chairs, the staff don't wash the furniture down or wash the floor after every meal time. My father has lost loads of weight, his meals are left in front of him and he isn't prompted to eat.