Sandringham Care Home

Escomb Road, Bishop Auckland DL14 6AB
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9.7 57 Reviews
  • Sandringham Care Home, Bishop Auckland
Sandringham Care Home is a ninety-bedroom care home that is divided into three units for the practice of General and EMI Nursing and residential care.

Residents are able to live an independent lifestyle with the assistance of skilled carers, enjoying secluded gardens and the choice of a TV lounge, a Quiet Lounge or an Activity Lounge.

Ladhar Group Care Homes have a great deal of respect throughout Yorkshire and the North East for the seven friendly and professional care homes they maintain to high standards.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lisa Grey (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (92)
  • Single Rooms with Ensuite Wet Room (92)

Visiting

  • N/A

Parking

  • N/A

Sandringham Care Home Reviews (57)

9.7

Sandringham Care Home has a Review Score of 9.7 (9.665) out of 10, based on 19 reviews in the last 2 years.
Over all time Sandringham Care Home has 57 reviews.

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Reviewer Connection to Sandringham Care Home
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Review from Dorothy P (Friend of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the support my friend gets from care staff here. Very welcoming team, always smiling and helpful. Plenty activities going on and the environment is always clean. Thanks so much for everything you all do.
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Review from M M (Daughter of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving my mum here from another care home was hands down the best decision we've ever made. The open door policy of the management and care from all the staff is outstanding and reassuring for us all. We were allowed to bring mums own furniture and personalise it to make her feel comfortable with familiar
things around her. The handyman couldn't do enough to make mums room perfect, even swapping out the wardrobe for one that matched her furniture. I would highly recommend Sandringham Care Home, I just wish we'd made the move sooner.
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Review from G B (Brother of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly. Always willing to help. Keep informed. Staff great. Management very approachable.
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Review from S B (Son of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Sandringham since October and her experience so far has been good. Staff are very friendly, helpful and caring and their hardwork is very much appreciated. The environment is welcoming.
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Review from J H (Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent - I lived here for 5 years now and I am very happy and settled, all the staff I class as family.
Reply from Lisa Grey, Manager at Sandringham Care Home

Thank you so much for your review we are so pleased to hear how happy you are at Sandringham.

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Review from G W (Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food is not up to standard, the activities coordinator are very good, staff are caring and helpful, management approachable, various things to do in the care home, rooms are big and very safe. I used to live on my own but now I feel safe and can live my life.
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Review from John E (Friend of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent and brilliant home staff lovely catering excellent home is lovely and clean
management excellent. my friend loves living here cant fault the home in any way .
staff always helpfull caring home away from home.
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Review from Dorothy M (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Sandringham Care Home for some time now and I have found it to be kept to a good clean standard and the staff friendly and helpful.
Mum is well fed and dressed in clean well matched outfits, this enables me to come home happy with her care and not anxious and stressed because I know
they will always do there best for her.
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Review from Joni M (Daughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with the care. The staff are lovely. The environment is clean and welcoming.
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Review from J T (Daughter of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad always looks clean and well cared for. Dad seems happy and says the food is good. Dad takes part in activities and seems to enjoy them. It is good for residents to do activities together. The staff are friendly and welcoming when we visit.
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Review from V D (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother has now been in Sandringham Care Home for a year. Not only has she been treated with dignity and respect but also with real love - who could ask for more?
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Review from A G (Husband of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the care received. Nothing a problem. The staff are very helpful.
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Review from F H (Daughter of Resident) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is so happy in Sandringham Care Home that she talks about the staff as her family. She feels both cared for and safe. She also, frankly, feels loved. You can't ask for a better environment. Kudos to the management and staff and heartfelt thanks!
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Review from John S (Son of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been well looked after by all staff. His room is nice and the food good.
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Review from Stuart D (Son-in-law of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is safe, warm, comfortable and very well cared for. The staff are friendly and there are activities and events that the staff encourage residents to take part in. Management is approachable, encourages feedback and acts quickly to resolve any issues. I feel that my mother-in-law feels
happy and safe in Sandringham Care Home and am content that she is well looked after. A very good residence!
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Review from Maureen J (Partner of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff to be very friendly, from opening the door to me to leaving the home. I find the management approachable and friendly. The activities within the home are excellent. The food and drinks are excellent and varied.
The staff on the unit, where my partner is, are excellent, they treat the
residents and visitors with dignity and respect. The care of the residents is first-class, nothing is too much trouble.
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Review from R B (Resident) assisted by family/friend published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I love being in this care home. I had previously lived alone but got too old to be by myself safely. I feel safe and secure in my new environment. The carers treat me like the Queen.
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Review from Paula H (Daughter of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sandringham is an excellent care home. The staff are fantastic and my mother is well cared for and is treated with respect.
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Review from L W (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but excellent feedback for Sandringham and I am exceptionally pleased we were able to secure a place here for my mam. All the staff are lovely and to my surprise, Mam has gone up four dress sizes which is a testament to how much she is enjoying the food. On lucid days she tells me how
much she enjoys it here. I would and have recommended Sandringham to friends and family. Keep up the good work.
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Review from M R (Daughter of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad is a resident at Sandringham and the care home is absolutely filthy rotten, it smells before you even get close to the front door, the whole building is very dirty. The floors have never seen a mop let alone a scrubbing machine, there are cobwebs all over the ceilings, especially in the corners.
I have never ever seen a window cleaner both inside or out and my father has been in over 6 months and I visit him more or less every day. There have been loads of times when I visit that I have to let the staff know that my father is wet and needs changing. I think it needs a deep clean and the residents aren't getting the best care, the furniture is absolutely filthy, you wouldn't want your dog to sit on it let alone your family. The dining room is disgusting, there is dried up food on the table and chairs, the staff don't wash the furniture down or wash the floor after every meal time. My father has lost loads of weight, his meals are left in front of him and he isn't prompted to eat.
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Current Review Score: 9.7 (9.665)

Overview of Review Score

The Review Score of 9.7 (9.665) out of 10 for Sandringham Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.665 for Sandringham Care Home is calculated as follows: ( (167 Excellents x 5) + (47 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 227 Ratings = 4.665
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sandringham Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Sandringham Care Home

What types of Care is Sandringham Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sandringham Care Home have?

There are 92 Single Rooms.

What are the Facilities & Services at Sandringham Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Sandringham Care Home to the centre of Bishop Auckland?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandringham Care Home to verify any information. View our terms and conditions. Sandringham Care Home has an Enhanced Service - more info.