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Sandringham Care Home

Escomb Road, Bishop Auckland, Durham DL14 6AB
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Sandringham Care Home, Bishop Auckland
Sandringham Care Home, Bishop Auckland
Sandringham Care Home, Bishop Auckland

Sandringham Care Home is a ninety-bedroom care home that is divided into three units for the practice of General and EMI Nursing and residential care.

Residents are able to live an independent lifestyle with the assistance of skilled carers, enjoying secluded gardens and the choice of a TV lounge, a Quiet Lounge or an Activity Lounge.

Ladhar Group Care Homes have a great deal of respect throughout Yorkshire and the North East for the seven friendly and professional care homes they maintain to high standards.

Care Provided by Sandringham Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Sandringham Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mark Anderson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (92)
  • Single Rooms with ensuite Wet Room (92)

Visiting

  • N/A

Parking

  • N/A

Sandringham Care Home Reviews (59)

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9.4

Sandringham Care Home has a Review Score of 9.4 (9.381) out of 10, based on 15 reviews in the last 2 years. Over all time Sandringham Care Home has 59 reviews.

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Showing 59 reviews matching selected criteria
Review from L W (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card
Overall Experience

I have nothing but excellent feedback for Sandringham and I am exceptionally pleased we were able to secure a place here for my mam. All the staff are lovely and to my surprise, Mam has gone up four dress sizes which is a testament to how much she is enjoying the food. On lucid days she tells me how much she enjoys it here. I would and have recommended Sandringham to friends and family. Keep up the good work.

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Review from M R (Daughter of Resident) published on 19 July 2023 Submitted via Website
Overall Experience

My dad is a resident at Sandringham and the care home is absolutely filthy rotten, it smells before you even get close to the front door, the whole building is very dirty. The floors have never seen a mop let alone a scrubbing machine, there are cobwebs all over the ceilings, especially in the corners. I have never ever seen a window cleaner both inside or out and my father has been in over 6 months and I visit him more or less every day. There have been loads of times when I visit that I have to let the staff know that my father is wet and needs changing. I think it needs a deep clean and the residents aren't getting the best care, the furniture is absolutely filthy, you wouldn't want your dog to sit on it let alone your family. The dining room is disgusting, there is dried up food on the table and chairs, the staff don't wash the furniture down or wash the floor after every meal time. My father has lost loads of weight, his meals are left in front of him and he isn't prompted to eat.

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Review from Judith H (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

My mum went to Sandringham in October 2022. She was very well looked after by all the senior carers, carers and assistant manager. When she got homesick, the girls were always there to cheer her up. Nothing was too much trouble for any of them. Due to my mum's medical problems, I felt the staff were very sympathetic to her needs. Mum's end-of-life care was five stars. Fantastic nursing care. The home was a lovely, friendly place. Management and staff were five stars. I would recommend it to anyone.

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Review from Mike P (Son of Resident) published on 26 December 2022 Submitted via Website
Overall Experience
As reported in our review of 5 Jan 22, we continue to be unable to fault the care received during the now c.13 months my mother has been at the home. The home's staff - at all levels, of the home's care, ancillary and management teams - have continued to do their utmost to make sure that Mum has remained happy at the home and retained the dignity befitting someone of her senior years.
Mum's principle grumble is the mixed/poor quality of the homes catering services/food, with her having to arrange for supplementary supplies of fresh fruit and favoured foods to maintain a more varied and interesting diet.

When considering scores this time, we have taken account of the ongoing Covid and cost-of-living situations, and the impact of both on home staffing and operations etc, and therefore on the home's quality of service provision and facilities.

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Review from N E (Nephew of Resident) published on 15 June 2022 Submitted via Postal Card
Overall Experience

I have always found the staff and management very understanding and very helpful to my uncle.

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Review from Michael M (Son of Resident) published on 7 June 2022 Submitted via Postal Card
Overall Experience

The care my dad is receiving is amazing. I would highly rate the home and the staff.

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Review from John B (Son of Resident) published on 7 June 2022 Submitted via Postal Card
Overall Experience

Really good care, really good staff, helpful, clean room - all-round great.

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Review from S B (Respite Resident) published on 19 January 2022 Submitted via Postal Card
Overall Experience

Staff very friendly and helpful. Excellent food and service. Facilities are spot-on.

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Review from J H (Resident / Service User) published on 19 January 2022 Submitted via Postal Card
Overall Experience

I have found all the staff most helpful and friendly. The care staff are competent and caring. The food could be a little more thoughtful in kind, but the kitchen staff are open to requests and very helpful to special needs. We can bring in items of our own to furnish our rooms. The facilities such as laundry are excellent.

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Review from Janice H (Daughter of Resident) published on 4 October 2021 Submitted via Website
Overall Experience
I can't fault the care my father is receiving at this care home. My father has settled well he is happy and well looked after. The food is excellent staff are friendly and caring nothing is a bother. My father is always clean and tidy. The staff are well trained and able to deal with my father's unpredictable behaviours.

I wouldn't hesitate to recommend this home to family and friends.

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Review from Nigel D (Son of Resident) published on 8 June 2021 Submitted via Postal Card
Overall Experience

Visits to my mam in her room has made a great difference. As I now understand the level and quality of care needed to look after her. Mam always looks clean and well presented and is treated with dignity by the staff. Although Mams health continues to deteriorate, we feel she is in the right place with the right kind of people.

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Review from M H (Resident / Service User) published on 14 May 2021 Submitted via Postal Card
Overall Experience

My son chose a great place. I want for nothing in here. I have everything I need, and I am very well cared for. It's perfect.

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Review from J S (Resident / Service User) published on 14 May 2021 Submitted via Postal Card
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The care facility is very good. It was the right decision to make. I am able to do my own things and am happy to be here. It's nicely decorated and is always kept clean and tidy.

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Review from K S (Resident / Service User) published on 14 May 2021 Submitted via Postal Card
Overall Experience

It's difficult at the minute with the current issues, things are different as to how they were when I first came 10-years ago, but I am happy here, as happy as I can be.

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Review from J T (Resident / Service User) published on 14 May 2021 Submitted via Postal Card
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Obviously, I would rather be at home, but this place is the next best place. Everybody is lovely and kind and look after me well.

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Review from J S (Resident / Service User) published on 14 May 2021 Submitted via Postal Card
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I am very happy to be here and feel very well cared for. The home is present well, and I am pleased to be here. Everyone has helped me to settle in well, and I wouldn't hesitate in recommending Sandringhman to others.

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Review from S P (Resident / Service User) published on 14 May 2021 Submitted via Postal Card
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If I was unhappy, they'd know about it! I've settled in well, the staff are residents are friendly, and I am able to enjoy my life here.

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Review from F C (Resident / Service User) published on 14 May 2021 Submitted via Postal Card
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I am enjoying my stay here, I feel very well looked after. The staff are worth the weight in gold and do a fantastic job. I am very happy here.

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Review from Frank M (Husband of Resident) published on 25 April 2021 Submitted via Postal Card
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My experience with Sandringham has been quite impeccable, and I have found the staff very pleasant and helpful. My wife has been improving and is a lot happier. Thank you.

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Review from Anne E (Sister of Resident) published on 25 April 2021 Submitted via Postal Card
Overall Experience

They have cared for my brother under sometimes very difficult circumstances, for which I am very grateful. During the pandemic, they were wonderful, cannot thank them enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

  • 28 Feb 2023Recipient: Crown Care
  • 30 Jun 2022Recipient: Crown Care
  • 30 Jun 2021Recipient: Crown Care

Accreditations

There are no accreditations posted yet for Sandringham Care Home.

Meet the Team (0)

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