Sandringham Care Home

They have cared for my brother under sometimes very difficult circumstances, for which I am very grateful. During the pandemic, they were wonderful, cannot thank them enough.

Pre Covid-19 times, visiting my mother was always a very special and pleasant time. Staff and other visiting relatives were always very pleasant also... However, during the Covid-19 lockdowns, it was only via telephone messages that I was able to get information about my mother's well-being. Now we all can visit again by wearing PPE (gloves, masks etc...) it is well organised with allocated rooms and times being arranged via phone calls. Let's hope all goes well in near future to get back to normal.

My mum has had excellent, professional care at Sandringham. Throughout COVID 19 we have been kept informed of all steps and procedures. Even though my mum has been extremely poorly she has been well looked after and at 92 has survived this terrible virus. I was able to visit her outside a couple of weeks ago and could not believe how well she looked, knowing how ill she has been. The staff at Sandringham are amazing and deserve congratulations for their continued care and positive engagement with my mum.

My dad was recently with Sandringham until 3 weeks ago he was in for end of life care. He was in unit 1 the staff were fabulous especially going through Covid going on. They were brilliant with him and us they made us feel important.

It has always been warm and welcoming and the staff invariably pleasant and helpful. The level of care and empathy with the residents that I have witnessed has been good (to very good). My wife seems very much at 'home' there and our family are glad Sandringham are caring for her! Thank you!

My Dad was a resident at Sandringham short term for end of life care. My Mam is a long term resident. Staff and Management are excellent. The food is excellent catering for all dietary needs. Activities Staff, Laundry and Hairdressing are all excellent. The garden areas are very nice and secure.

There is a very warm welcoming atmosphere whenever we visit the home. I would have no hesitation whatsoever, recommending this home.

Sandringham Care Home is an excellent place, the care is outstanding. It is a lovely place to be in.

I would recommend this care establishment to friends and family.

All the staff are exceptionally friendly, professional and caring, providing exactly the care my parents needed.

I have already recommended this home on many occasions to friends and their families with much appreciation from them in doing so. My Auntie has been in approximately two years and any problems arising have been addressed and quickly sorted. My Mother in Law had a stroke and subsequently had to receive permanent care. I had no hesitation this would be the best place for her to be cared for. Myself and the family are very satisfied with her care plan.

The staff are friendly, although rushed off their feet. Overall I'm content living here.

I have no complaints about this home. I find staff all kind and dedicated to the care of residents, they always find time to answer any questions I may have. They show respect to not only residents but also family. I always feel I am kept informed with whatever is going on. The staff have a very demanding job and always do the best they possibly can.

The food appears excellent. Haven't yet observed the activities. My aunt has settled well.

My father was admitted on palliative end of life care having suffered a massive stroke. The home were fabulous in their care of him. They always showed great care and the utmost dignity to my father in his time there. They always had his best interests at heart and ensured that his personal care and comfort were at the forefront of their decisions. The staff were very caring in their treatment of dad who needed full nursing care. They took the time to feed him and ensure he was frequently checked. I would highly recommend this home as I couldn't have asked for anywhere better for him to spend his last few weeks. We had to find somewhere at short notice and could not have found anywhere better.

Dad is mostly settled and we know he loves "his girls". They don't hesitate to spend time with him when they can, especially if he's upset. We have got to know them so well and they have become friends to us too, always ready to listen when we need them. They always appear to be happy and cheerful even when we guess they aren't! When we have got concerns or questions, we don't feel unable to approach the management and have been helped as soon as possible. We wish them all a very merry Christmas and a good 2019. Thank you.

My husband has been a resident of Sandringham for the past four years. He suffers from mixed Alzheimers and dementia. He suffered a stroke which resulted in him unable to use his right leg and arm. I have no complaints about the care provided for him - the few carers work very hard and are, at all times, patient and kind to each resident. I do feel that there are insufficient carers for the number of residents. There is little time for activities or anything to stimulate. For the first time in four years, my husband was taken into town in his wheelchair.

Any suggestions or requests are always considered. His room is clean and pleasant, the food is good and his tablets are always given on time.

Lovely staff, wonderful accommodation, bright and airy and a happy place to be. Fantastic management and senior staff always happy to talk, very friendly. I like the idea that staff take time to sit and talk with my dad, nothing is too much. After looking at 3 local care homes, I am very pleased I chose this one. Thanks guys.

My dad is in this home and I would highly recommend to anyone who is looking for a care home for there loved ones. The home is lovely and welcoming and the staff is great its like one big happy family and very welcoming. The manager is a lovely lady. I personally cannot fault Sandringham care home in anyway.