Submit a Review for Willowdene Care Home
Lizard Lane, Sedgefield, Stockton-on-Tees, TS21 3ET
View full details of Willowdene Care HomeLatest Reviews for Willowdene Care Home
26 January 2026
Absolutely fantastic! Can not fault the place or staff, they are so friendly, caring and go over and beyond. The activities are stimulating and brilliant, enjoyed by everyone. It is a comfort to know my grandma is cared for so well by such wonderful staff. She is extremely happy here and loves it.
Thank you to all and very merry Christmas.
26 January 2026
My sister and I transferred my mum from a care home in Durham to Willowdene in 2023. We have been so happy with the care that mum has received since then. We feel secure that she is having the best care possible for her. We appreciate the communication from the home whenever there has been any
incidents, or if she hasn't been feeling well. She is always clean and nicely presented when we visit. No one wants to put loved ones into care but we know that she better off there.
22 January 2026
My mam has been in now for a few years, and all I can say is this place is wonderful its so reassuring that she's looked after perfectly.
12 January 2026
Staff and management always ensure that all residents and family are welcomed and important. Christmas coffee morning was enjoyable with fab cakes. Other events are always a pleasure to attend too.
06 January 2026
One big happy family, my mam is so happy here x
06 January 2026
I have come for the xmas fayre, everyone was very welcoming and friendly, its a lovely place.
11 December 2025
My mother has been in respite 3 times in Willowdene and has now decided to live here permanently. she has gone from a little frail old lady to a much happier person and now feels very safe and cared for in here.
15 October 2025
My mother was on the dementia unit at the home for 8 weeks. There was never any staff shortages and always plenty of staff to help feed anyone that needed support. I have moved my mother to Willowdene from another home and it was the best thing I have every done. This home is excellent in my
opinion.
14 October 2025
My mother-in-law moved to the care home in July 2025. She has received exemplary care from all the staff. Both she and her family have been well looked after. The kindness and empathy shown by the staff will stay with us forever. My mother-in-law died recently; her end-of-life care was second to
none. We couldn't wish for a better death, dying peacefully. As a family we will treasure the memories made prior to her death. Words cannot thank you enough for all the care, love, dignity shown to her end and her family. Thank you.
14 July 2025
My mother was in the home for only 2 weeks for palliative care before she passed away. All the staff we met and dealt with were so supportive and caring, not only to my mother but also to my wife and son and I. One member of staff in particular was very supportive, for which we were very grateful.
Super care home, and where my mother wanted to be.
10 July 2025
My mother-in-law had requested staying in Willowdene as she had heard good reviews. She was not disappointed. She was well looked after until her death. My husband and I found all the staff welcoming and informative. Willowdene offers very comfortable surroundings for residents and visitors alike.
Thank you for the care you gave her in her last days.
10 July 2025
Very caring staff. If any issues are raised, then they are dealt with immediately. They are really good with residents who are very disabled. You just have to ask, and it's done as and when they can. No problem getting parked. Thank you Willowdene
29 April 2025
Prior to admission, contact was made by manager, which was reassuring. Mum settled in well and all her needs were met whilst at the home. I had some concerns about the delay in commencing a drug treatment managed by the GP surgery connected to the home, but the nursing home staff were on the case to
get it rectified so the treatment could start.
However, I feel she was discharged too early (encouraged by the hospital social worker to have 2 weeks of carers left of her care package) - but was readmitted to hospital 2 weeks later! (Needed a tavi within a tavi.)
03 April 2025
Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respect, dignity and compassion. The staff were kind, attentive and always went above and beyond to ensure his comfort. Knowing he was in such great hands gave us great peace of mind. He came home in such
high spirits and back to the fun, caring, witty grandad he was before he was poorly. I highly recommend this home to everyone.
05 February 2025
A very nice clean and very caring place for my mother to stay, staff are very professional and attentive to my mother's needs. I could not wish for a better place to both keep my mother safe and to put my mind at ease. If I had to score it would be 10/10. Thank you Willowdene.
28 January 2025
What a lovely place, with a warm welcome, and lovely and friendly staff.
17 January 2025
I was admitted by ambulance on the 17th of October for respite care for 6 weeks after breaking my wrist and a sprained ankle. A warm, welcoming greeting from management and staff alike was so reassuring. My nicely decorated room and furniture and ensuite were clean, tidy, and spacious enough to
accommodate my various mobility aids. Each staff member, without exception, gave me their full caring attention with a smile and comforting words, from management, administrators, carers, kitchen, household, and cleaners. Activities (varied) to socialise and exercise with other residents were so reassuring. A safe friendly haven.
07 January 2025
My wife suffered broek bones as a result of a fall. We were unable to manage at home so general practitioner arranged for her to recover from her injuries in care at Willowdene. She received every possible care and attention from all staff to facilitate the most speedy return to a level of mobility
which enabled her to return home.
11 November 2024
From my first interaction with Willowdene via an initial call the staff were friendly, informative and understanding. For my father and me as his daughter, the hard decision for Dad to move into Willowdene was made easier by the staff's understanding of the situation and showing caring and friendly
hospitality from the beginning. Nothing was too much trouble and where they could help with requests, staff did so. The emphasis was very much based around Willowdene being a home and residents were made to feel welcome and at home. For my father at this time he found giving up his independence was very difficult and here again the staff went to great lengths to help him retain as much of his independence for as long as possible in his last few weeks. For us as a family, this was a very emotional time and situation, staff helped where they could and showed great support and empathy not only to the residents but to the family as well.
13 September 2024
Dad was admitted to Willowdene in May and has spent the last few months there. We could not fault the care, attention and professional that everyone who worked there displayed. They went the extra mile to care, not only for Dad but for me and my sister too and no query was too big. What I really
appreciated was that whenever I rang for updates, they always had time to answer my endless questions. Thank you.
Latest Reviews for Willowdene Care Home
26 January 2026
Absolutely fantastic! Can not fault the place or staff, they are so friendly, caring and go over and beyond. The activities are stimulating and brilliant, enjoyed by everyone. It is a comfort to know my grandma is cared for so well by such wonderful staff. She is extremely happy here and loves it.
Thank you to all and very merry Christmas.
26 January 2026
My sister and I transferred my mum from a care home in Durham to Willowdene in 2023. We have been so happy with the care that mum has received since then. We feel secure that she is having the best care possible for her. We appreciate the communication from the home whenever there has been any
incidents, or if she hasn't been feeling well. She is always clean and nicely presented when we visit. No one wants to put loved ones into care but we know that she better off there.
22 January 2026
My mam has been in now for a few years, and all I can say is this place is wonderful its so reassuring that she's looked after perfectly.
12 January 2026
Staff and management always ensure that all residents and family are welcomed and important. Christmas coffee morning was enjoyable with fab cakes. Other events are always a pleasure to attend too.
06 January 2026
One big happy family, my mam is so happy here x
06 January 2026
I have come for the xmas fayre, everyone was very welcoming and friendly, its a lovely place.
11 December 2025
My mother has been in respite 3 times in Willowdene and has now decided to live here permanently. she has gone from a little frail old lady to a much happier person and now feels very safe and cared for in here.
15 October 2025
My mother was on the dementia unit at the home for 8 weeks. There was never any staff shortages and always plenty of staff to help feed anyone that needed support. I have moved my mother to Willowdene from another home and it was the best thing I have every done. This home is excellent in my
opinion.
14 October 2025
My mother-in-law moved to the care home in July 2025. She has received exemplary care from all the staff. Both she and her family have been well looked after. The kindness and empathy shown by the staff will stay with us forever. My mother-in-law died recently; her end-of-life care was second to
none. We couldn't wish for a better death, dying peacefully. As a family we will treasure the memories made prior to her death. Words cannot thank you enough for all the care, love, dignity shown to her end and her family. Thank you.
14 July 2025
My mother was in the home for only 2 weeks for palliative care before she passed away. All the staff we met and dealt with were so supportive and caring, not only to my mother but also to my wife and son and I. One member of staff in particular was very supportive, for which we were very grateful.
Super care home, and where my mother wanted to be.
10 July 2025
My mother-in-law had requested staying in Willowdene as she had heard good reviews. She was not disappointed. She was well looked after until her death. My husband and I found all the staff welcoming and informative. Willowdene offers very comfortable surroundings for residents and visitors alike.
Thank you for the care you gave her in her last days.
10 July 2025
Very caring staff. If any issues are raised, then they are dealt with immediately. They are really good with residents who are very disabled. You just have to ask, and it's done as and when they can. No problem getting parked. Thank you Willowdene
29 April 2025
Prior to admission, contact was made by manager, which was reassuring. Mum settled in well and all her needs were met whilst at the home. I had some concerns about the delay in commencing a drug treatment managed by the GP surgery connected to the home, but the nursing home staff were on the case to
get it rectified so the treatment could start.
However, I feel she was discharged too early (encouraged by the hospital social worker to have 2 weeks of carers left of her care package) - but was readmitted to hospital 2 weeks later! (Needed a tavi within a tavi.)
03 April 2025
Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respect, dignity and compassion. The staff were kind, attentive and always went above and beyond to ensure his comfort. Knowing he was in such great hands gave us great peace of mind. He came home in such
high spirits and back to the fun, caring, witty grandad he was before he was poorly. I highly recommend this home to everyone.
05 February 2025
A very nice clean and very caring place for my mother to stay, staff are very professional and attentive to my mother's needs. I could not wish for a better place to both keep my mother safe and to put my mind at ease. If I had to score it would be 10/10. Thank you Willowdene.
28 January 2025
What a lovely place, with a warm welcome, and lovely and friendly staff.
17 January 2025
I was admitted by ambulance on the 17th of October for respite care for 6 weeks after breaking my wrist and a sprained ankle. A warm, welcoming greeting from management and staff alike was so reassuring. My nicely decorated room and furniture and ensuite were clean, tidy, and spacious enough to
accommodate my various mobility aids. Each staff member, without exception, gave me their full caring attention with a smile and comforting words, from management, administrators, carers, kitchen, household, and cleaners. Activities (varied) to socialise and exercise with other residents were so reassuring. A safe friendly haven.
07 January 2025
My wife suffered broek bones as a result of a fall. We were unable to manage at home so general practitioner arranged for her to recover from her injuries in care at Willowdene. She received every possible care and attention from all staff to facilitate the most speedy return to a level of mobility
which enabled her to return home.
11 November 2024
From my first interaction with Willowdene via an initial call the staff were friendly, informative and understanding. For my father and me as his daughter, the hard decision for Dad to move into Willowdene was made easier by the staff's understanding of the situation and showing caring and friendly
hospitality from the beginning. Nothing was too much trouble and where they could help with requests, staff did so. The emphasis was very much based around Willowdene being a home and residents were made to feel welcome and at home. For my father at this time he found giving up his independence was very difficult and here again the staff went to great lengths to help him retain as much of his independence for as long as possible in his last few weeks. For us as a family, this was a very emotional time and situation, staff helped where they could and showed great support and empathy not only to the residents but to the family as well.
13 September 2024
Dad was admitted to Willowdene in May and has spent the last few months there. We could not fault the care, attention and professional that everyone who worked there displayed. They went the extra mile to care, not only for Dad but for me and my sister too and no query was too big. What I really
appreciated was that whenever I rang for updates, they always had time to answer my endless questions. Thank you.