Submit a Review for Lowgate Nursing Home
Allendale Road, Lowgate, Hexham, NE46 2NN
View full details of Lowgate Nursing HomeLatest Reviews for Lowgate Nursing Home
29 January 2026
Our family friend has been loving at Lowgate for almost two months and we have been very happy with the way he is cared for and the happy relationships between all the different members of staff and the residents as well as the general family atmosphere. Our friend is bed ridden and suffering from
late stage dementia but the view of the gardens from his window means he is able to make a connection with the outside world and the wildlife in the trees and on the lawns. The location of Lowgate, so close to Hexham, yet in the countryside, suits really well. Thank you to everyone.
28 January 2026
The place is basic but satisfactory staff very good meals good facilities poorley, taps not working properly in room. Overall reasonable.
27 January 2026
Verey good.
20 January 2026
Staff are friendly and cope well with often difficult circumstances.
Premises and equipment are mostly old but maintained as well as possible.
15 October 2025
My father was welcomed to his care home really well. Multiple staff members have popped in to introduce themselves. All have been cheerful, friendly and informative. We couldn't have asked for a nicer welcome. They have all made a positive impression. The care given has been constant, appropriate
and respectful. We are so happy that my father has settled so quickly. The food has been plentiful and home cooked.As visitors we have been treated with courtesy and consideration.
16 September 2025
My friend came into Lowgate while having to come to terns with a diagnosis of M.N.D and the inevitable deterioration this would lead to. The staff home treated and cared for her sensitivity, coped well with difficulties associated with her dementia, and responded well to her individual needs. We all
feel this has been a good move and she is in the best place for her current and future needs.
22 August 2025
Lowgate has been a god send for us when we were told after a short hospital stay that our parent could not return to his care home and we had to find one that could cater for his needs we were very stressed looking round nothing worked until we came to Lowgate. We were met by smiles and told nothing
was too much trouble and they meant it. They are amazing caring staff who also encourage and support the family. V.E. Day was a high light we got to share a meal as a family!!
03 October 2024
The manager, administrative staff, cooks and events organiser all disappeared at the same time with no explanation forthcoming. No point of contact as before when the manager was available and admin staff for payments etc. Atmosphere strained. I have put 'Good' for management since removed and no
replacement. Prior to this, management was highly satisfactory, important things like maintaining hearing aids and ensuring residents are able to communicate with visitors and staff neglected. Food, especially tea time, poor e.g. 'Rehashed' soup and burnt eggy bread/French toast.
26 July 2024
My mother has now been at Lowgate Nurisng Home now for 2 and a half years. I cannot find any complaints with Mam's care, she is happy and content. All the staff are so professional, always there to assist if Mam needs anything, the management is second to none. I am always kept up to date on Mam's
care package. My mother is in the best place, I can rest knowing that she is safe and being well looked after. I have full admiration for all that work at Lowgate Nursing Home in Hexham Northumberland.
21 June 2024
Lowgate Care Home has a fabulous team of staff headed by an amazing manager, the compassion and energy she puts into her position resonate through her entire team, who are all dedicated to giving the best care to every resident. From the moment you enter the care home, you are greeted by the kind
faces of the manager and staff who ensure you are directed to where you need to go.
One of the staff members ensures that there is always daily entertainment from pony and pet visits, bingo, board games to singers and always puts a smile on all the resident's faces throughout the day.
My mum has received the best care since going in for respite in January with Dementia, she now is permanent and we are so grateful that Mum has been fortunate to be able to stay local for her friends and family to be able to visit her.
Happy staff, happy residents, top job to all!
08 May 2024
My husband was a resident in Lowgate Nursing Home suffering from Parkinson's disease. He died on the 22nd of March 2024. For the whole of his time there he could not have been cared for better. The kindness both to him and me was wonderful and very comforting. Every single member of staff could not
have been kinder or more caring.
30 April 2024
My dad was at Lowgate for respite care. He was very well looked after, treated with respect and dignity. He loved the fact that it was all home-cooked food with a variety of choices. Lowgate really helped my dad get back to being fit and healthy. The care that was given was exceptional. Thanks
Manager and the whole Lowgate team for taking good care of him.
30 January 2024
The care and compassion shown at Lowgate are second to none. All the staff were marvellous and couldn't do enough for my mother. Staff also made my daughter and me so welcome and always made time during their busy schedule to come and have a chat with us. They were always very happy to answer any
questions we had. This care home brought my mother alive after being very subdued for years. We saw a completely new side to her, which brought us great comfort. I cannot thank all staff enough for their dedication, patience and superb care.
21 December 2023
Caring, professional and competent.
My wife required palliative care which was delivered with unfailing kindness, compassion and understanding, ensuring she was comfortable and pain-free.
I was always warmly welcomed and kept informed.
The manager and her whole team put patient's needs first.
08 November 2023
Always a pleasant reception from the staff and am kept informed of all things regarding my wife.
27 September 2023
My father is 94 and he and I both agree that we have nothing but 100% praise for the caring, professional and thoughtful way in which Lowgate Care Home is operated. The Care Home Manager and her team do a sterling job and they went out of their way to assist my father who was a resident there for
over 4 months in 2023.
22 September 2023
Overall I felt as though I had joined a big happy family.
09 August 2023
The attention my husband received was so caring, making his life there very comfortable. All staff were treating my husband with great respect under what must be sometimes difficult circumstances. We enjoyed the garden on a lovely day and joined in the entertainment when we would. I was always kept
informed of everything regarding my husband. My husband is deceased, but I am still welcome when I pop in now and again.
20 July 2023
My mum was in Lowgate for a large portion of 2022, following her decline with dementia. I cannot praise Lowgate Nursing Home staff and management enough for their wonderful and caring approach to their residents. Mum was treated with kindness, dignity, and love, and was made to feel part of the
community.
The staff here work tirelessly to make their residents feel at home; to promote smiles and laughs; to make everyone feel safe, and to give them as good a quality of life as is possible. They regularly have visits from entertainers, puppets, alpacas, dogs, (you name it!), all sundry ways of putting a smile on people's faces, and the staff's commitment to their jobs is unwavering.
This is all overseen by a caring, hardworking manager, who gives the job her absolute best.
I would have no hesitation in recommending Lowgate as a home for someone's loved ones - this is a special place!
21 June 2023
Although my aunt's stay was very short, we received immense care and kindness and a great feeling of coming home. I will always be very grateful to the Manager and to all of the staff for the compassion and love I felt at the end and knowing my aunt slept peacefully away in such a lovely atmosphere
brings comfort...thank you
Latest Reviews for Lowgate Nursing Home
29 January 2026
Our family friend has been loving at Lowgate for almost two months and we have been very happy with the way he is cared for and the happy relationships between all the different members of staff and the residents as well as the general family atmosphere. Our friend is bed ridden and suffering from
late stage dementia but the view of the gardens from his window means he is able to make a connection with the outside world and the wildlife in the trees and on the lawns. The location of Lowgate, so close to Hexham, yet in the countryside, suits really well. Thank you to everyone.
28 January 2026
The place is basic but satisfactory staff very good meals good facilities poorley, taps not working properly in room. Overall reasonable.
27 January 2026
Verey good.
20 January 2026
Staff are friendly and cope well with often difficult circumstances.
Premises and equipment are mostly old but maintained as well as possible.
15 October 2025
My father was welcomed to his care home really well. Multiple staff members have popped in to introduce themselves. All have been cheerful, friendly and informative. We couldn't have asked for a nicer welcome. They have all made a positive impression. The care given has been constant, appropriate
and respectful. We are so happy that my father has settled so quickly. The food has been plentiful and home cooked.As visitors we have been treated with courtesy and consideration.
16 September 2025
My friend came into Lowgate while having to come to terns with a diagnosis of M.N.D and the inevitable deterioration this would lead to. The staff home treated and cared for her sensitivity, coped well with difficulties associated with her dementia, and responded well to her individual needs. We all
feel this has been a good move and she is in the best place for her current and future needs.
22 August 2025
Lowgate has been a god send for us when we were told after a short hospital stay that our parent could not return to his care home and we had to find one that could cater for his needs we were very stressed looking round nothing worked until we came to Lowgate. We were met by smiles and told nothing
was too much trouble and they meant it. They are amazing caring staff who also encourage and support the family. V.E. Day was a high light we got to share a meal as a family!!
03 October 2024
The manager, administrative staff, cooks and events organiser all disappeared at the same time with no explanation forthcoming. No point of contact as before when the manager was available and admin staff for payments etc. Atmosphere strained. I have put 'Good' for management since removed and no
replacement. Prior to this, management was highly satisfactory, important things like maintaining hearing aids and ensuring residents are able to communicate with visitors and staff neglected. Food, especially tea time, poor e.g. 'Rehashed' soup and burnt eggy bread/French toast.
26 July 2024
My mother has now been at Lowgate Nurisng Home now for 2 and a half years. I cannot find any complaints with Mam's care, she is happy and content. All the staff are so professional, always there to assist if Mam needs anything, the management is second to none. I am always kept up to date on Mam's
care package. My mother is in the best place, I can rest knowing that she is safe and being well looked after. I have full admiration for all that work at Lowgate Nursing Home in Hexham Northumberland.
21 June 2024
Lowgate Care Home has a fabulous team of staff headed by an amazing manager, the compassion and energy she puts into her position resonate through her entire team, who are all dedicated to giving the best care to every resident. From the moment you enter the care home, you are greeted by the kind
faces of the manager and staff who ensure you are directed to where you need to go.
One of the staff members ensures that there is always daily entertainment from pony and pet visits, bingo, board games to singers and always puts a smile on all the resident's faces throughout the day.
My mum has received the best care since going in for respite in January with Dementia, she now is permanent and we are so grateful that Mum has been fortunate to be able to stay local for her friends and family to be able to visit her.
Happy staff, happy residents, top job to all!
08 May 2024
My husband was a resident in Lowgate Nursing Home suffering from Parkinson's disease. He died on the 22nd of March 2024. For the whole of his time there he could not have been cared for better. The kindness both to him and me was wonderful and very comforting. Every single member of staff could not
have been kinder or more caring.
30 April 2024
My dad was at Lowgate for respite care. He was very well looked after, treated with respect and dignity. He loved the fact that it was all home-cooked food with a variety of choices. Lowgate really helped my dad get back to being fit and healthy. The care that was given was exceptional. Thanks
Manager and the whole Lowgate team for taking good care of him.
30 January 2024
The care and compassion shown at Lowgate are second to none. All the staff were marvellous and couldn't do enough for my mother. Staff also made my daughter and me so welcome and always made time during their busy schedule to come and have a chat with us. They were always very happy to answer any
questions we had. This care home brought my mother alive after being very subdued for years. We saw a completely new side to her, which brought us great comfort. I cannot thank all staff enough for their dedication, patience and superb care.
21 December 2023
Caring, professional and competent.
My wife required palliative care which was delivered with unfailing kindness, compassion and understanding, ensuring she was comfortable and pain-free.
I was always warmly welcomed and kept informed.
The manager and her whole team put patient's needs first.
08 November 2023
Always a pleasant reception from the staff and am kept informed of all things regarding my wife.
27 September 2023
My father is 94 and he and I both agree that we have nothing but 100% praise for the caring, professional and thoughtful way in which Lowgate Care Home is operated. The Care Home Manager and her team do a sterling job and they went out of their way to assist my father who was a resident there for
over 4 months in 2023.
22 September 2023
Overall I felt as though I had joined a big happy family.
09 August 2023
The attention my husband received was so caring, making his life there very comfortable. All staff were treating my husband with great respect under what must be sometimes difficult circumstances. We enjoyed the garden on a lovely day and joined in the entertainment when we would. I was always kept
informed of everything regarding my husband. My husband is deceased, but I am still welcome when I pop in now and again.
20 July 2023
My mum was in Lowgate for a large portion of 2022, following her decline with dementia. I cannot praise Lowgate Nursing Home staff and management enough for their wonderful and caring approach to their residents. Mum was treated with kindness, dignity, and love, and was made to feel part of the
community.
The staff here work tirelessly to make their residents feel at home; to promote smiles and laughs; to make everyone feel safe, and to give them as good a quality of life as is possible. They regularly have visits from entertainers, puppets, alpacas, dogs, (you name it!), all sundry ways of putting a smile on people's faces, and the staff's commitment to their jobs is unwavering.
This is all overseen by a caring, hardworking manager, who gives the job her absolute best.
I would have no hesitation in recommending Lowgate as a home for someone's loved ones - this is a special place!
21 June 2023
Although my aunt's stay was very short, we received immense care and kindness and a great feeling of coming home. I will always be very grateful to the Manager and to all of the staff for the compassion and love I felt at the end and knowing my aunt slept peacefully away in such a lovely atmosphere
brings comfort...thank you