






Lowgate Nursing Home, near Hexham, has been purpose-built to specialise in nursing and residential care, for over 65yrs of age delivering a service based on values of choice and dignity.
Staff are friendly and Lowgate has a homely feel. Staff at Lowgate pride themselves on creating a home from home environment.
At Lowgate Nursing Home, care is provided for people who are living with dementia, people who have nursing needs and...
Care Provided by Lowgate Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees may vary depending on the outcome of an assessment.
The price(s) shown are provided by the care home. Contact Lowgate Nursing Home for full pricing details and T&Cs.
Contact Lowgate Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Roseberry Care Centre (England) Ltd
- Private Owned
Person in charge
- Olayinka Shangotola(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1985
- Last Refurbishment: 1998
- Number of floors: 1
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (12)
Visiting
- Visiting is welcomed and encouraged at times convenient to the resident.
Parking
- Parking is limited. If the car park is full then there is the option to park in the adjoining cul-de-sac
Lowgate Nursing Home Reviews (92)
Lowgate Nursing Home has a Review Score of 9.0 (8.952) out of 10, based on 11 reviews in the last 2 years.
Over all time Lowgate Nursing Home has 92 reviews.
The staff are caring, helpful and compassionate. They ensure visitors are greeted warmly offering tea/coffee and support.
Thank you for your kind words. We are so pleased to hear that you found our staff caring, helpful and compassionate. Creating a warm and welcoming environment for all visitors is very important to us, and were glad the support and hospitality made a positive difference to your experience.
While my husband Robert was in Lowgate for respite care he was cared for well and on my visits staff were courteous, helpful and supportive to us both. I would recommend Lowgate for any future care needs.
Thank you Margaret for taking the time to share your experience. We are so pleased to hear that Robert was well cared for during his respite stay at Lowgate and that you felt supported by our team throughout. Your kind words about our staff mean a great deal to us. Thank you for your recommendation - we truly appreciate it and wish you both all the very best.
My brother, 56, moved into Lowgate Nursing Home, struggling with motor neurone disease. The staff at Lowgate are fantastic. I cannot praise them highly enough. From the cleaners, care staff, kitchen staff, office staff, to event/activity staff. They were incredibly kind to my brother and looked after him brilliantly.
Our team works hard...
Our family friend has been loving at Lowgate for almost two months and we have been very happy with the way he is cared for and the happy relationships between all the different members of staff and the residents as well as the general family atmosphere. Our friend is bed ridden and suffering from late stage dementia but the view of the gardens from his window means he is able to make a connection with the outside world and the wildlife in the trees and on the lawns. The location of Lowgate, so close to Hexham, yet in the countryside, suits really well. Thank you to everyone.
Thank you for taking the time to leave such a lovely review. We're pleased to hear that you are happy with the care and support provided. Our team is passionate about creating a safe, caring, and welcoming environment, and your feedback truly encourages us to keep doing what we do.
The place is basic but satisfactory staff very good meals good facilities poorley, taps not working properly in room. Overall reasonable.
Thank you for taking the time to complete the review, the management team are completing environmental improvement within the home to improve the residents families experience, we are also completing ongoing remedial repairs and can confirm that all taps in all bedrooms are being replaced throughout January.
Verey good.
Supporting residents and their families is at the heart of what we do, and it's wonderful to know this has been reflected in your experience
Premises and equipment are mostly old but maintained as well as possible.
Thank you for taking the time to complete the survey, we are continuing with our refurbishing program within the home to support in improving the resident experience within the home and hope that you will see the continued improvement.
My father was welcomed to his care home really well. Multiple staff members have popped in to introduce themselves. All have been cheerful, friendly and informative. We couldn't have asked for a nicer welcome. They have all made a positive impression. The care given has been constant, appropriate and respectful. We are so happy that my father has settled so quickly. The food has been plentiful and home cooked.As visitors we have been treated with courtesy and consideration.
Thank you so much for your kind feedback, we are really pleased to hear that your dad is happy and settled. This means a lot to the team, knowing that our care is making positive difference.
My friend came into Lowgate while having to come to terns with a diagnosis of M.N.D and the inevitable deterioration this would lead to. The staff home treated and cared for her sensitivity, coped well with difficulties associated with her dementia, and responded well to her individual needs. We all feel this has been a good move and she is in the best place for her current and future needs.
We would to thank you for your kind review, I will pass on your kind comments to the team.
Lowgate has been a god send for us when we were told after a short hospital stay that our parent could not return to his care home and we had to find one that could cater for his needs we were very stressed looking round nothing worked until we came to Lowgate. We were met by smiles and told nothing was too much trouble and they meant it. They are amazing caring staff who also encourage and support the family. V.E. Day was a high light we got to share a meal as a family!!
Thank you for taking the time to review Lowgate care home. VE day was great day for everybody and was lovely to see families reconnecting and enjoying a family meal together. I will pass on your kind comments to the team.
The manager, administrative staff, cooks and events organiser all disappeared at the same time with no explanation forthcoming. No point of contact as before when the manager was available and admin staff for payments etc. Atmosphere strained. I have put 'Good' for management since removed and no replacement. Prior to this, management was highly satisfactory, important things like maintaining hearing aids and ensuring residents are able to communicate with visitors and staff neglected. Food, especially tea time, poor e.g. 'Rehashed' soup and burnt eggy bread/French toast.
I appreciate this may have been an unsettling period for you, unfortunately, due to unforeseen circumstances we did lose several staff members including management in July 2024, a senior manager has supported the home during this time and continues to support a new manager recently appointed. A...
My mother has now been at Lowgate Nurisng Home now for 2 and a half years. I cannot find any complaints with Mam's care, she is happy and content. All the staff are so professional, always there to assist if Mam needs anything, the management is second to none. I am always kept up to date on Mam's care package. My mother is in the best place, I can rest knowing that she is safe and being well looked after. I have full admiration for all that work at Lowgate Nursing Home in Hexham Northumberland.
One of the staff members ensures that there is always daily entertainment from pony and pet visits, bingo, board games to singers and always puts a smile on all the resident's faces throughout the day.
My mum has received the best care since going in for respite in January with Dementia, she now is permanent and we are so grateful that Mum has been fortunate to be able to stay local for her friends and family to be able to visit her.
Happy staff, happy residents, top job to all!
Thank you for your positive and kind comments, I will ensure this is passed on to the staff team at Lowgate.
My husband was a resident in Lowgate Nursing Home suffering from Parkinson's disease. He died on the 22nd of March 2024. For the whole of his time there he could not have been cared for better. The kindness both to him and me was wonderful and very comforting. Every single member of staff could not have been kinder or more caring.
Thank you for your lovely words, we grew very fond of you and your husband. Best wishes.
My dad was at Lowgate for respite care. He was very well looked after, treated with respect and dignity. He loved the fact that it was all home-cooked food with a variety of choices. Lowgate really helped my dad get back to being fit and healthy. The care that was given was exceptional. Thanks Manager and the whole Lowgate team for taking good care of him.
Thank you for your lovely review - I'll pass this on to the team. We miss your dad but are glad that he seems to be doing well at home.
The care and compassion shown at Lowgate are second to none. All the staff were marvellous and couldn't do enough for my mother. Staff also made my daughter and me so welcome and always made time during their busy schedule to come and have a chat with us. They were always very happy to answer any questions we had. This care home brought my mother alive after being very subdued for years. We saw a completely new side to her, which brought us great comfort. I cannot thank all staff enough for their dedication, patience and superb care.
What beautiful words. Thank you so much for your lovely review. The staff were fond of your Mum and will miss her and seeing you and your daughter. All the very best.
My wife required palliative care which was delivered with unfailing kindness, compassion and understanding, ensuring she was comfortable and pain-free.
I was always warmly welcomed and kept informed.
The manager and her whole team put patient's needs first.
It was our pleasure getting to know you and your wife. We all wish you the very best
Always a pleasant reception from the staff and am kept informed of all things regarding my wife.
Thank you for your review. I'll pass it on to the team.
My father is 94 and he and I both agree that we have nothing but 100% praise for the caring, professional and thoughtful way in which Lowgate Care Home is operated. The Care Home Manager and her team do a sterling job and they went out of their way to assist my father who was a resident there for over 4 months in 2023.
Thank you for your lovely review, I will pass it on to the care team. We wish your dad the very best and will miss him.
Overall I felt as though I had joined a big happy family.
Thank you for your review - I will pass it on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 January 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Lowgate Nursing Home.
There are no upcoming events for Lowgate Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Lowgate Nursing Home.
Accreditations
There are no accreditations posted yet for Lowgate Nursing Home.
Meet the Team (1)

I joined the Lowgate team in December 2024, I am a qualified Nurse and I have worked in both the NHS and social care, I have worked my way up from a care assistant to where I am now. I look forward to starting my journey here at Lowgate.
Frequently Asked Questions about Lowgate Nursing Home
What types of Care is Lowgate Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lowgate Nursing Home have?
There are 42 Single Rooms.
What are the Facilities & Services at Lowgate Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lowgate Nursing Home to the centre of Hexham?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lowgate Nursing Home to verify any information. View our terms and conditions. Lowgate Nursing Home has an Enhanced Service -more info.