Lowgate Nursing Home

Allendale Road, Lowgate, Hexham NE46 2NN
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9.2 89 Reviews
  • Lowgate Nursing Home, Hexham
Lowgate Nursing Home, near Hexham, has been purpose-built to specialise in nursing and residential care, for over 65yrs of age delivering a service based on values of choice and dignity.

Staff are friendly and Lowgate has a homely feel. Staff at Lowgate pride themselves on creating a home from home environment.

At Lowgate Nursing Home, care is provided for people who are living with dementia, people who have nursing needs and people who are at the end of life. There is always a qualified nurse on duty and staff are trained to deliver a wide range of care.

An open visiting policy allows family and friends to also make the most of the home and keep up with their loved ones.
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Care Provided by Lowgate Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1189 – £1189
  • Self-Funded Residential Dementia Care: £1188 – £1189
  • Self-Funded Nursing Care: £1189 – £1189
  • Self-Funded Nursing Dementia Care: £1189 – £1189
  • RESPITE Self-Funded Residential Care: £1189 – £1189
  • RESPITE Self-Funded Residential Dementia Care: £1189 – £1189
  • RESPITE Self-Funded Nursing Care: £1189 – £1189
  • RESPITE Self-Funded Nursing Dementia Care: £1189 – £1189

Fees may vary depending on the outcome of an assessment.

These prices are only a guideline, please contact Lowgate Nursing Home to find out the exact price for your requirements.

Contact Lowgate Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Lowgate Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rebecca (Fawcett)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1985
  • Last Refurbishment: 1998
  • Number of floors: 1

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • Visiting is welcomed and encouraged at times convenient to the resident.

Parking

  • Parking is limited.
    If the car park is full then there is the option to park in the adjoining cul-de-sac

Lowgate Nursing Home Reviews (89)

9.2

Lowgate Nursing Home has a Review Score of 9.2 (9.214) out of 10, based on 13 reviews in the last 2 years.
Over all time Lowgate Nursing Home has 89 reviews.

Overall Experience
  • 73
  • 12
  • 3
  • 0
  • 1
Date Published
  • 89
  • 7
  • 7
  • 12
  • 77
Reviewer Connection to Lowgate Nursing Home
  • 33
  • 16
  • 9
  • 8
  • 6
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 89, showing 81-89
Review from James G (Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have seen people come into the home and the care it takes to settle him into their new environment.
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Review from Lynne M (Daughter of Resident) published on 1 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Delighted with our choice of care home homely atmosphere, light and airy building, caring and kind staff.
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Review from Ron S (Husband of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a truly excellent home. The staff are so helpful, loving and caring, it really is a care home with a capital C.
All staff work as a team regardless of their station (domestic, carer, senior carer, nurse) and even the manager, herself a qualified nurse, joins in to assist residents.
My wife
had dementia (Alzheimer's) and was admitted to the home in January 2014.
In the last 6 months she was confined to bed, but the carers and nurses were brilliant with her, making sure she was clean and well nourished.
She died in their care in January 2017.
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Review from Yvonne C (Niece of Resident) published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Auntie was welcomed with open arms. The staff are so helpful and friendly.
The atmosphere is lovely. I feel happy to leave her there.
The manager is very pleasant and so helpful.
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Review from Lynne-Marie T (Niece of Resident) published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunty has only been here 1 month.
She has been helped in so many more ways than we could have expected.
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Review from Anthony G (Son of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Lowgate are all absolutely excellent. They do a lot of trouble to ensure all residents are happy as well as safe. Activities are organised and enjoyed.
Food is varied and good. The rooms are very clean, freshly decorated and well equipped.
The manager is fully on top of everything and
many extra touches have been introduced to help everyone feel at home.
Visitors are encouraged and treated brilliantly.
I could not wish for a better place for my dear mum to be looked after and cared for.
Top marks to Lowgate.
Reply from Hazel Whitehouse, Manager at Lowgate Nursing HomeThank you, the Lowgate team appreciate your comments.
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Review from E S (Daughter of Resident) published on 12 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to live at Lowgate Nursing Home 1 1/2 years ago. We are very close and it was a massive decision to make, after all, who could possibly care for your loved one as well as you could? The staff are amazing, office workers, nurses, carers, cleaners, kitchen staff, laundry staff, entertainment
department (sorry if I've left anyone out) are all fantastic. Make you feel welcome and involved. Thank you to you all.
Reply from Hazel Whitehouse, Registered manager at Lowgate Nursing HomeThe team at Lowgate very much appreciate your comments
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Review from S O (Daughter of Resident) published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Lowgate from another place where she was diagnosed with bowel cancer aged 96. I cannot thank the staff of Lowgate enough for their extreme care of my mother at a time where I could no longer cope with the care she needed. They are a wonderful group of the most caring people. My extreme
thanks to them for caring for my mother at a very difficult time.
Reply from Hazel Whitehouse, Manager at Lowgate Nursing HomeThank you, the team at Lowgate appreciate your comments.
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Review from Elizabeth S (Wife of Resident) published on 20 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has now been in Lowgate for 3 and a half years and has received outstanding care and nursing. Many of the staff have been there longer than that. They genuinely really know and care for the residents as if they were their own relative and nothing is too much trouble to make them happy and
comfortable. They will sit and talk to the residents without a visitor and communicate well with relatives. I feel my husband receives the standard of care I gave him at home and my observation shows how lovingly and kindly they care for even the most difficult and demanding residents.
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Current Review Score: 9.2 (9.214)

Overview of Review Score

The Review Score of 9.2 (9.214) out of 10 for Lowgate Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.439 for Lowgate Nursing Home is calculated as follows: ( (100 Excellents x 5) + (28 Goods x 4) + (23 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 155 Ratings = 4.439
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Lowgate Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jan 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Rebecca Fawcett

Job Title: Home Manager Joined: 2024

I joined the Lowgate team in December 2024, I am a qualified Nurse and I have worked in both the NHS and social care, I have worked my way up from a care assistant to where I am now. I look forward to starting my journey here at Lowgate.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lowgate Nursing Home to verify any information. View our terms and conditions. Lowgate Nursing Home has an Enhanced Service - more info.