Submit a Review for Red Brick House
Victoria Terrace, Prudhoe, NE42 5AE
View full details of Red Brick HouseLatest Reviews for Red Brick House
01 May 2026
Mam and Dad have both been in this care home. Both had excellent care but in my opinion, my dad received the best care. He has recently passed away and I was so impressed by the staff, particularly in his last two weeks - his end-of-life care was exceptional. Staff were so attentive and caring.
09 April 2026
I think the care given is excellent, I have no concerns at all. Staff are always friendly and caring.
08 April 2026
Clean and doesn't smell. Mother likes the food. Not much stimulation as she is blind and deaf.
08 April 2026
Anne, my auntie, has been living at Red Brick since September. She has settled well, which is a huge relief. The staff are kind, there's always a warm atmosphere when I visit. Anne is very deaf so I hoped her whiteboard would be used through the day but often I arrived and have to ask for it to be
found - so I doubt Anne is being communicated with as much as she could.
08 April 2026
Great care home. All staff are great and take great care of my mam. They have regular activities and a great selection of food to choose from.
02 April 2026
Visited mother on mothering sunday and as always greeted with a warm welcome by care team members. Mother was in her room watching TV with a fresh cup of coffee. Care team acknowledged my arrival and made a point of entering room to make a fuss about mothers flowers. Mother was relaxed, comfortable
in what is always a warm clean and friendly environment. Made a point of speaking to senior carer before departing and find their manner of articulating mothers well-being reassuring. Confident mother is treated as an individual with dignity, respect in a caring and friendly environment.
22 March 2026
All the staff are first class in providing an excellent care service for my father who has late stage dementia. I have always been impressed by their devotion and patience often in difficult situations to make him as comfortable as possible. Knowing how well he is being cared for has been very
reassuring to the family.
20 January 2026
I found all the staff very caring and very helpful at all times. I have no worries and will certainly use Red Brick House again in the next 2/3 months. All the staff treated me with respect which made me feel confident my husband was being cared for in a very safe caring environment.
22 September 2025
Since my mum has been a resident she has been well looked after. All the staff are lovely, I never worry as I know she is safe. The staff are always smiling here to help and make mum smile.
02 September 2025
The office staff were excellent in their communication with me regarding a respite room for my husband. They could not have been more helpful.The care staff were very friendly and welcoming. My husband enjoyed his meals especially teatime, as if it seemed as if there was a treat everyday. Visitors
were welcomed and thought that my husband was well cared for. He prefers being at home but did not find his stay upsetting and returned home on good form.
03 July 2025
Since moving in at first it was hard, but I got used to it. It is nice and the staff are very helpful and nice, well manners, food is good kitchen make what you ask for.
03 July 2025
The home is a very nice to visit, staff always friendly and happy to see you. Mam always well cared for. Room very clean.
30 June 2025
Redbrick has proven to be an excellent choice of care facility for our mother. She was at another provider and went down hill quiet quickly. Once moving her to Redbrick, after an initial settling in period, she was encourage to join activities and started interacting with staff and other residents
which is wonderful. The staff are interactive and supportive of her dementia needs. We find the home communicate well giving updates and reassurances which is a blessing at what can be difficult and upsetting times. Thank you for all your hard work.
27 June 2025
Dad has been at Red Brick for 2 months now and has really settled in. My dad absolutely loves his freedom and needs to go out everyday. This is not necessarily the norm for the residential home. However they could not have been kinder or more facilitating to his needs. Absolutely tremendous.
21 May 2025
Rely on staff to update us (family) on my mam's health and well-being as unfortunately she has dementia so is unable to tell us herself. Feel not always informed and notified.
My mam is not always treated with dignity in terms of her state of dress (often wearing t-short/top but not bra top)
Could be more communication with my mam by staff as can be dismissive and show lack of patience/care.
19 May 2025
Overall care for my mother is good. Staff helpful and pleasant.
09 May 2025
Since my Grandma moved into Redbrick She has settled really well. The staff meet all her needs and love to have a laugh and chat. Her room suits her needs perfectly as she isn't the most mobile on her feet and She can find it easily. The activities the home has on daily keep her busy and
entertained. Couldn't be happier with the care provided.
30 April 2025
Mam is well cared for she gets on well with the staff. Staff are friendly and professional to my mam and to our family . Although the staff can sometimes lack in communication with family with concerns or what has been happening with Mam
24 April 2025
From Day one, I felt comfortable with my mother beng in the care of the lovely staff at Red Brick. Not an easy decision after caring for my mother for so long preciously.
But, the staff assured me and updated me and always pleasant, understanding and happy.
They are angels in disguise and should
have more recognition for the very hard work they do. Thank you.
07 April 2025
My father-in-law went into Red Brick House 3 weeks ago end of life. The staff have been exceptional in the care they provided. His room was clean comfortable and in an area where he could be observed towards the later days of his life. The staff kept us updated as he deteriorated. They were
professional friendly and kind.
Latest Reviews for Red Brick House
01 May 2026
Mam and Dad have both been in this care home. Both had excellent care but in my opinion, my dad received the best care. He has recently passed away and I was so impressed by the staff, particularly in his last two weeks - his end-of-life care was exceptional. Staff were so attentive and caring.
09 April 2026
I think the care given is excellent, I have no concerns at all. Staff are always friendly and caring.
08 April 2026
Clean and doesn't smell. Mother likes the food. Not much stimulation as she is blind and deaf.
08 April 2026
Anne, my auntie, has been living at Red Brick since September. She has settled well, which is a huge relief. The staff are kind, there's always a warm atmosphere when I visit. Anne is very deaf so I hoped her whiteboard would be used through the day but often I arrived and have to ask for it to be
found - so I doubt Anne is being communicated with as much as she could.
08 April 2026
Great care home. All staff are great and take great care of my mam. They have regular activities and a great selection of food to choose from.
02 April 2026
Visited mother on mothering sunday and as always greeted with a warm welcome by care team members. Mother was in her room watching TV with a fresh cup of coffee. Care team acknowledged my arrival and made a point of entering room to make a fuss about mothers flowers. Mother was relaxed, comfortable
in what is always a warm clean and friendly environment. Made a point of speaking to senior carer before departing and find their manner of articulating mothers well-being reassuring. Confident mother is treated as an individual with dignity, respect in a caring and friendly environment.
22 March 2026
All the staff are first class in providing an excellent care service for my father who has late stage dementia. I have always been impressed by their devotion and patience often in difficult situations to make him as comfortable as possible. Knowing how well he is being cared for has been very
reassuring to the family.
20 January 2026
I found all the staff very caring and very helpful at all times. I have no worries and will certainly use Red Brick House again in the next 2/3 months. All the staff treated me with respect which made me feel confident my husband was being cared for in a very safe caring environment.
22 September 2025
Since my mum has been a resident she has been well looked after. All the staff are lovely, I never worry as I know she is safe. The staff are always smiling here to help and make mum smile.
02 September 2025
The office staff were excellent in their communication with me regarding a respite room for my husband. They could not have been more helpful.The care staff were very friendly and welcoming. My husband enjoyed his meals especially teatime, as if it seemed as if there was a treat everyday. Visitors
were welcomed and thought that my husband was well cared for. He prefers being at home but did not find his stay upsetting and returned home on good form.
03 July 2025
Since moving in at first it was hard, but I got used to it. It is nice and the staff are very helpful and nice, well manners, food is good kitchen make what you ask for.
03 July 2025
The home is a very nice to visit, staff always friendly and happy to see you. Mam always well cared for. Room very clean.
30 June 2025
Redbrick has proven to be an excellent choice of care facility for our mother. She was at another provider and went down hill quiet quickly. Once moving her to Redbrick, after an initial settling in period, she was encourage to join activities and started interacting with staff and other residents
which is wonderful. The staff are interactive and supportive of her dementia needs. We find the home communicate well giving updates and reassurances which is a blessing at what can be difficult and upsetting times. Thank you for all your hard work.
27 June 2025
Dad has been at Red Brick for 2 months now and has really settled in. My dad absolutely loves his freedom and needs to go out everyday. This is not necessarily the norm for the residential home. However they could not have been kinder or more facilitating to his needs. Absolutely tremendous.
21 May 2025
Rely on staff to update us (family) on my mam's health and well-being as unfortunately she has dementia so is unable to tell us herself. Feel not always informed and notified.
My mam is not always treated with dignity in terms of her state of dress (often wearing t-short/top but not bra top)
Could be more communication with my mam by staff as can be dismissive and show lack of patience/care.
19 May 2025
Overall care for my mother is good. Staff helpful and pleasant.
09 May 2025
Since my Grandma moved into Redbrick She has settled really well. The staff meet all her needs and love to have a laugh and chat. Her room suits her needs perfectly as she isn't the most mobile on her feet and She can find it easily. The activities the home has on daily keep her busy and
entertained. Couldn't be happier with the care provided.
30 April 2025
Mam is well cared for she gets on well with the staff. Staff are friendly and professional to my mam and to our family . Although the staff can sometimes lack in communication with family with concerns or what has been happening with Mam
24 April 2025
From Day one, I felt comfortable with my mother beng in the care of the lovely staff at Red Brick. Not an easy decision after caring for my mother for so long preciously.
But, the staff assured me and updated me and always pleasant, understanding and happy.
They are angels in disguise and should
have more recognition for the very hard work they do. Thank you.
07 April 2025
My father-in-law went into Red Brick House 3 weeks ago end of life. The staff have been exceptional in the care they provided. His room was clean comfortable and in an area where he could be observed towards the later days of his life. The staff kept us updated as he deteriorated. They were
professional friendly and kind.