The staff at Red Brick House Care Home strive to keep standards high but they also try to create an informal atmosphere, where residents, visitors and staff can relax. That’s important for everyone.
Red Brick House is located in the village of Prudhoe, about 10 miles west of Newcastle. Staff care for people in a professional, compassionate and welcoming environment, which caters for all the needs of the residents. It...
The staff at Red Brick House Care Home strive to keep standards high but they also try to create an informal atmosphere, where residents, visitors and staff can relax. That’s important for everyone.
Red Brick House is located in the village of Prudhoe, about 10 miles west of Newcastle. Staff care for people in a professional, compassionate and welcoming environment, which caters for all the needs of the residents. It offers long-term care, as well as day and respite care for local residents. Nursing staff are trained in specialist cancer, stroke and dementia care. In fact, Red Brick House has the only specialised nursing dementia unit in West Northumberland.
A key factor in the consistently high quality of care at Red Brick House is the minimal staff turnover. There is a highly professional working environment, which is also relaxed and friendly, with plenty of support for staff, so it’s hardly surprising that people enjoy working there and don’t feel the need to move on.
Staff know how important it is for residents to retain their dignity, and that they each have individual needs. They do all they can to keep residents mentally and physically active, arranging regular excursions and encouraging residents who have particular hobbies or interests to continue with them.
Staff are confident that residents at Red Brick House feel safe and well cared for. That’s why, when people want to know what Red Brick House is like, they’re encouraged to talk to the residents, their families and friends.
Contact Red Brick House to confirm what's included and get a personalised quote:
Red Brick House has a Review Score of 9.5 (9.503) out of 10, based on 29 reviews in the last 2 years.
Over all time Red Brick House has 56 reviews.
Lovely clean environment friendly staff and a well managed home. The staff team are happy to help and communicate well.
Lovely clean environment friendly staff and a well managed home. The staff team are happy to help and communicate well.
Thank you for your lovely review and kind feedback. We're delighted to hear you found the home clean, welcoming, and well managed. It's wonderful to know our team's friendliness, helpfulness, and communication have made a positive impression. Your comments mean a great deal to us and will be shared with all the Red Brick House team.
Always find the staff to be helpful. Rooms clean and tidy overall in my opinion. It is a very good home.
Always find the staff to be helpful. Rooms clean and tidy overall in my opinion. It is a very good home.
Thankyou for your lovely review, your wonderful feedback will be passed to all our Red Brick House team.
Following a visit I was very impressed on how involved my Grandma was with the activities and how she was helped to interact. It was also good to hear that she had been out to the Legion Club to meet friends and play bingo. Really happy with the care provided at Redbrick House. 10/10. Thank you! :)
Following a visit I was very impressed on how involved my Grandma was with the activities and how she was helped to interact. It was also good to hear that she had been out to the Legion Club to meet friends and play bingo. Really happy with the care provided at Redbrick House. 10/10. Thank you! :)
Thank you for your lovely review. We're delighted to hear your Grandma is enjoying the activities and opportunities to stay connected with friends in the community. Your kind words and 5-star rating mean so much to our Red Brick House team. Thank you!
Excellent care both physically and mentally. Staff are well trained and well led. The residents always come first. Support staff, i.e., cleaners, etc., are also very friendly and caring. Manager and admin staff are excellent. Families always made welcome and well supported.
Excellent care both physically and mentally. Staff are well trained and well led. The residents always come first. Support staff, i.e., cleaners, etc., are also very friendly and caring. Manager and admin staff are excellent. Families always made welcome and well supported.
Thank you for your fantastic review - your kind words and feedback will be shared with all our team.
My mom has been in Red Brick for just over 1 year now. The staff are brilliant with her and so friendly to whoever visits. They take brilliant care of my mom and all her needs.
My mom has been in Red Brick for just over 1 year now. The staff are brilliant with her and so friendly to whoever visits. They take brilliant care of my mom and all her needs.
Thank you for your wonderful Red Brick House review, your feedback will be passed to all our team.
My dad is happy and that's all I need to hear and I have no complaints.
My dad is happy and that's all I need to hear and I have no complaints.
Thank you for your review, your lovely feedback will be shared with all the Red Brick House team.
My mother recently moved from another care home. I was not comofrtable leaving her there to return to home to Australia. Now she is at Red Brick I am very comfortable that she is safe and well looked after. The staff are kind, considerate and caring.
My mother recently moved from another care home. I was not comofrtable leaving her there to return to home to Australia. Now she is at Red Brick I am very comfortable that she is safe and well looked after. The staff are kind, considerate and caring.
Thank you for taking the time to leave a review about Red Brick House and for your trust in us to look after your mother. Your lovely feedback will be shared with all our team.
Excellent
Excellent
Always friendly greeting at the door. Very clean and well-kept. Food always looks nice when I have been over meal times.
Always friendly greeting at the door. Very clean and well-kept. Food always looks nice when I have been over meal times.
Thank you for your lovely review, your kind words and feedback will be shared with all the Red Brick House team.
During a year of visiting a resident I feel settled knowing that they are well cared for and safe 24/7. Residents have dignity at all times and have care from the staff which is carried out in a lovely manner. Every member of staff I've spoken with has confirmed to me Red Brick is a safe and caring...
During a year of visiting a resident I feel settled knowing that they are well cared for and safe 24/7. Residents have dignity at all times and have care from the staff which is carried out in a lovely manner. Every member of staff I've spoken with has confirmed to me Red Brick is a safe and caring home.
Thank you for your review and lovely feedback, this will be shared with all our Red Brick House team.
Mam and Dad have both been in this care home. Both had excellent care but in my opinion, my dad received the best care. He has recently passed away and I was so impressed by the staff, particularly in his last two weeks - his end-of-life care was exceptional. Staff were so attentive and caring.
Mam and Dad have both been in this care home. Both had excellent care but in my opinion, my dad received the best care. He has recently passed away and I was so impressed by the staff, particularly in his last two weeks - his end-of-life care was exceptional. Staff were so attentive and caring.
Thank you for taking the time to leave such a lovely review about the care given at Red Brick House. Your kind words and feedback will be passed to all our team.
I think the care given is excellent, I have no concerns at all. Staff are always friendly and caring.
I think the care given is excellent, I have no concerns at all. Staff are always friendly and caring.
Thank you for your wonderful review, your feedback will be passed to all our Red Brick House team.
Clean and doesn't smell. Mother likes the food. Not much stimulation as she is blind and deaf.
Clean and doesn't smell. Mother likes the food. Not much stimulation as she is blind and deaf.
Thank you for your honest review, your feedback will be shared with our team so we can look to improve what we can offer at Red Brick House.
Anne, my auntie, has been living at Red Brick since September. She has settled well, which is a huge relief. The staff are kind, there's always a warm atmosphere when I visit. Anne is very deaf so I hoped her whiteboard would be used through the day but often I arrived and have to ask for it to be...
Anne, my auntie, has been living at Red Brick since September. She has settled well, which is a huge relief. The staff are kind, there's always a warm atmosphere when I visit. Anne is very deaf so I hoped her whiteboard would be used through the day but often I arrived and have to ask for it to be found - so I doubt Anne is being communicated with as much as she could.
Thank you for your review your feedback will be shared with our team so we can enhancing your auntie's stay at Red Brick House.
Visited mother on mothering sunday and as always greeted with a warm welcome by care team members. Mother was in her room watching TV with a fresh cup of coffee. Care team acknowledged my arrival and made a point of entering room to make a fuss about mothers flowers. Mother was relaxed, comfortable...
Visited mother on mothering sunday and as always greeted with a warm welcome by care team members. Mother was in her room watching TV with a fresh cup of coffee. Care team acknowledged my arrival and made a point of entering room to make a fuss about mothers flowers. Mother was relaxed, comfortable in what is always a warm clean and friendly environment. Made a point of speaking to senior carer before departing and find their manner of articulating mothers well-being reassuring. Confident mother is treated as an individual with dignity, respect in a caring and friendly environment.
Thank you for your wonderful review of our home and the care of your lovely mother, your kind words and feedback will be passed to all the Red Brick House team.
All the staff are first class in providing an excellent care service for my father who has late stage dementia. I have always been impressed by their devotion and patience often in difficult situations to make him as comfortable as possible. Knowing how well he is being cared for has been very...
All the staff are first class in providing an excellent care service for my father who has late stage dementia. I have always been impressed by their devotion and patience often in difficult situations to make him as comfortable as possible. Knowing how well he is being cared for has been very reassuring to the family.
I found all the staff very caring and very helpful at all times. I have no worries and will certainly use Red Brick House again in the next 2/3 months. All the staff treated me with respect which made me feel confident my husband was being cared for in a very safe caring environment.
I found all the staff very caring and very helpful at all times. I have no worries and will certainly use Red Brick House again in the next 2/3 months. All the staff treated me with respect which made me feel confident my husband was being cared for in a very safe caring environment.
Since my mum has been a resident she has been well looked after. All the staff are lovely, I never worry as I know she is safe. The staff are always smiling here to help and make mum smile.
Since my mum has been a resident she has been well looked after. All the staff are lovely, I never worry as I know she is safe. The staff are always smiling here to help and make mum smile.
The office staff were excellent in their communication with me regarding a respite room for my husband. They could not have been more helpful.The care staff were very friendly and welcoming. My husband enjoyed his meals especially teatime, as if it seemed as if there was a treat everyday. Visitors...
The office staff were excellent in their communication with me regarding a respite room for my husband. They could not have been more helpful.The care staff were very friendly and welcoming. My husband enjoyed his meals especially teatime, as if it seemed as if there was a treat everyday. Visitors were welcomed and thought that my husband was well cared for. He prefers being at home but did not find his stay upsetting and returned home on good form.
Thankyou for your lovely review and feedback about Red Brick House, your words will be shared with all our team.
Since moving in at first it was hard, but I got used to it. It is nice and the staff are very helpful and nice, well manners, food is good kitchen make what you ask for.
Since moving in at first it was hard, but I got used to it. It is nice and the staff are very helpful and nice, well manners, food is good kitchen make what you ask for.
Thank you for your lovely review, we are really glad to hear you are happy and settled with us at Red Brick House.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 46 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.2 mile(s) as the crow flies, distance by road may be significantly further.
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