Red Brick House

The home is a very nice to visit, staff always friendly and happy to see you. Mam always well cared for. Room very clean.

Redbrick has proven to be an excellent choice of care facility for our mother. She was at another provider and went down hill quiet quickly. Once moving her to Redbrick, after an initial settling in period, she was encourage to join activities and started interacting with staff and other residents which is wonderful. The staff are interactive and supportive of her dementia needs. We find the home communicate well giving updates and reassurances which is a blessing at what can be difficult and upsetting times. Thank you for all your hard work.

Dad has been at Red Brick for 2 months now and has really settled in. My dad absolutely loves his freedom and needs to go out everyday. This is not necessarily the norm for the residential home. However they could not have been kinder or more facilitating to his needs. Absolutely tremendous.

Could be more communication with my mam by staff as can be dismissive and show lack of patience/care.

Overall care for my mother is good. Staff helpful and pleasant.

Mam is well cared for she gets on well with the staff. Staff are friendly and professional to my mam and to our family . Although the staff can sometimes lack in communication with family with concerns or what has been happening with Mam

They are angels in disguise and should have more recognition for the very hard work they do. Thank you.

My father-in-law went into Red Brick House 3 weeks ago end of life. The staff have been exceptional in the care they provided. His room was clean comfortable and in an area where he could be observed towards the later days of his life. The staff kept us updated as he deteriorated. They were professional friendly and kind.

Care staff have excellent communication skills with residents/each other/families. Nursing care of an excellent standard so that families know their relative is being well looked after. Each resident is treated with dignity and respect and as an actual individual. All round teamwork is evident in keeping relative comfortable.

The staff at Red Brick House are excellent. They are very caring and professional. My husband is very well looked after a safe. He has a comfortable room and the food is very good.

The staff were incredible. I honestly don't know how they do the job they do as there is so much sadness. They always had a smile for my wife and me, a kind action that helped me enormously.

The warmth and the understanding we all received from the staff were amazing and Mum's care was dealt with, with dignity and compassion. Thank you especially for taking such good care of my dad who would have been lost without you.

Cannot speak highly enough of all the staff at Red Brick House The family and I have always been made to feel welcome and appreciate the care, dignity and dedication which they show to the residents. After visiting we can leave knowing our family member is in good hands.

Care couldn't be better.

We've always found communication very good. He always praises the staff's care. Food and drinks are good. we feel that she is in good hands.

I can't speak too highly of the staff at Red Brick House - they have helped and supported my brother to settle in and have been fantastic in their care for him. I have also been made very welcome on my frequent visits to see him and so reassured that he is cared for in this way. Thank you so much.

My dad was moved to the Red Brick five weeks ago from the hospital on a temporary basis until a care package is put in place. In the meantime, the care home has fulfilled his needs, and the staff are very helpful.

Very desirable and run with perfection and care.

Mam has been living in Red Brick for nearly six years. Could moment on the food and activities as its a closed door at meal times. No relatives in the dining room. I don't know what the food is like but when I asked what mam has eaten the choices sound very varied and nutritious. Man is nearing the end of her life and has little to no mobility, and no comprehension so can't participate in activities. Laundy is still the letdown. Shrinking and other people's clothes in mams drawers or she is wearing them.

This is my second time here, the first time was very good so good that I come back for more. I will be back a third time when my home life gets too much and when the home has a space for me.