Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Highfield Nursing Home

stars
stars 24 April 2026
Can't fault the service . Visit Caebryn regularly staff are warm and friendly . I never feel a nuisance ,still like to help and able to do this . Husband is well fed , clean and always included in activities . Treated as the person he is.
Review from C S (Wife of Resident/Service User)
stars
stars 17 April 2026
Generally the home is very well run and all the staff are attentive! The monthly meetings are good to have where we can all put our thoughts together and work through any problems! The management are very approachable and we are more than happy for mum to be here.
Review from H N (Daughter of Resident/Service User)