105 Station Road, Llanishen, Cardiff, CF14 5UW
View Full Details of Ty Coch Nursing HomeMy mother is a resident at Ty Coch. Her level of care is generally good, with some carers being excellent. Generally, the carers are very kind and competent. The food is generally of a very good standard with a good variety. The evening meal variety is much better; for a while, there was mainly soup/sandwiches. The entertainment staff were excellent and do a wonderful job!! The home is kept very clean, and the laundry is excellent. The home could do with some cosmetic improvement as some areas are quite tired.
My sister has been at Ty Coch for over two years and has settled in well, the care that she now receives is very good. Her room is kept tidy and spotless at all times and the staff are very kind and caring in everything they do for the residents. The food they provide is very good, and the residents clothing is always freshly laundered. The entertainment that the home provides for its residents is excellent and I cannot thank and praise the activity team enough for everything that they do in keeping the residents fully entertained at all times, something that I've witnessed first hand with my sister, whenever she is participating with the activity team she is a totally different person, they seem to bring out the best in the residents. They have had a truly positive impact in what they do for others in entertaining the residents of Ty Coch care home. I found the activity team to be compassionate, caring and dedicated in what they do, they are an absolute credit to their profession and a great asset to your organisation, and as a family we cannot thank them enough. Keep up the great work that you do.
My sister has been at Ty Coch for over two years and has settled in well, the care that she now receives is very good. Her room is kept tidy and spotless at all times and the staff are very kind and caring in everything they do for the residents. The food they provide is very good, and the residents clothing is always freshly laundered. The entertainment that the home provides for its residents is excellent and I cannot thank and praise the activity team enough for everything that they do in keeping the residents fully entertained at all times, something that I've witnessed first hand with my sister, whenever she is participating with the activity team she is a totally different person, they seem to bring out the best in the residents. They have had a truly positive impact in what they do for others in entertaining the residents of Ty Coch care home. I found the activity team to be compassionate, caring and dedicated in what they do, they are an absolute credit to their profession and a great asset to your organisation, and as a family we cannot thank them enough. Keep up the great work that you do.
The only reason I marked poor for the room is its a struggle for myself and staff to assist in the toilet, there fine for someone who can walk but no room for a stedy, and its not fair for anyone to be charged extra because of this reason rooms should suit the person's needs. This is my only issue. Staff and management are all amazing can't fault them.
I have my mother, her sister and her sisters husband all at this wonderful care home. The staff are so very caring. The entertainments and activities provided are absolutely brilliant and stimulating Taking residents out for the day really helps. The food is excellent with plenty of variety to suit their needs , and more. Their social media page keeps my family who live abroad and myself up-to-date with everything that's happening. When my time comes, I know where I'm going. I can't praise this home enough.
My mother has been at Ty Coach since December 2023. Very happy with the way she is looked after. All staff and carers are friendly and caring. Entertainment and crafts excellent although my mum can't always participate in them.
Care has improved a lot since the last inspection report. The staff now have had more training. The manager has left and a new manager is in place. She is much better at managing the home than the other one who never left her office or rarely left her office.
My brother has been at Ty Coch Nursing Home for the last year. His care has been good, they are always quick to spot any medical issues. He is kept clean and the staff try yo support his needs. The food and snacks provided look tasty and support is now given to him. Staff are friendly and always try to engage with my brother.
The care Mum receives from nurses and carers is good, the nurses caring for Mum at the moment are excellent. The new chef is fabulous and the food is prepared and cooked to a high standard. The first 4 weekly menus have been sent via email and returned. And inform me of any changes.
I am a friend of one of the residents whom I visit regularly. She finds the rapid turnover of staff in her part of the home irksome in the sense that she has to repeatedly describe her preferences to the new people whose induction into basic procedures does not seem thorough. Menus in advance and food choices are poorly organised. Quite often food is late or cups of tea are forgotten. My friend is articulate and can communicate on their shortfalls but many in the home could not.
My mum has been fortunate enough to have been accepted for regular respite care in Ty Coch Nursing Home. Each time I apply I keep my fingers crossed that her bid for respite will be accepted from themselves. Mum is very well cared for during these times of respite. I have had no concerns at all. The environment, staff and standard of care are exceptional. The staff are approachable and keen to help. The activity team are outstanding. There is always something planned to stimulate or entertain the residents. I am extremely happy with Ty Coch and their care of my mum.
Ty Coch has been kind in itself in helping my mum settle into this last stage of her life. It is warm and clean, and the staff are friendly. The main issue that stops it from getting my 5th star is that there is no WiFi for inmates. This is affecting my mum's well-being as she is a 21st-century Gran and relies on email, WhatsApp and the internet in general in order to stay connected with her friends and family all over the world. Please could you make it a priority to install fit-for-purpose WiFi for our family members? Thank you.
I am very happy with the care my husband is receiving. The staff are very caring and considerate and are always approachable. All my questions to the nursing staff are answered promptly and any requests have been dealt with to the highest standard. My husband is very happy at the home which, in turn, helps me deal with being apart and the challenges that come with the situation.
My mother has been a resident for 6 months and we have been very impressed with the care she has received. The staff are very kind and caring.
A massive Thank you to Ty Coch Nursing Home for giving my father a high standard of care. My father was placed in the nursing home for end-of-life care after being discharged from a hospice. Ty Coch provided my father with a supportive bed which made a huge difference in making him feel more comfortable. The food was made fresh and the staff went to great lengths to make sure it was the correct consistency for my father to be able to swallow. The home was very clean and tidy. Carers, catering staff, linen staff, reception team, management, everyone was so kind, caring and welcoming. In my father's final hours not only did they do a wonderful job caring for my father but the support and care they gave to the family will never be forgotten. We really appreciate your kindness. Thank you.
It was an upheaval for myself and my family to move Mum in, but the home staff have been so attentive and encouraging to Mum. We are, as a family, extremely grateful for the care provided.
A welcoming and friendly home with every courtesy extended to family and friends. The home is very clean and staff take pride in their work. The level of care is excellent.
My mum has been at Ty Coch Nursing Home for nearly two years. The home has recently had a makeover and looks fresh, bright and lovely. The staff in Ty Coch are amazing, always going the extra mile. There are always activities going on, my mum is encouraged to participate and thoroughly enjoys everything on offer. We feel very lucky that we chose Ty Coch for my mum. It's a lovely home, run well with very caring staff.
The staff are marvellous, the food is top-hole. The wifi is absolutely useless, a waste of money my buying steaming services because wifi cannot support them. Wheelchairs, large as they are, seem to vanish into thin air.
Dad has been warmly welcomed to his new home at Ty Coch and has been helped to settle in by the staff who have been amazing. The home itself is very clean and the staff are friendly, hard working and committed to ensuring that Dad’s needs are fully met in all aspects of his care. Also, it’s so pleasing to see Dad participating in the activities and enjoying the food! Overall as a family we are very pleased with the care Dad is receiving- thank you all.
My mother is a resident at Ty Coch. Her level of care is generally good, with some carers being excellent. Generally, the carers are very kind and competent. The food is generally of a very good standard with a good variety. The evening meal variety is much better; for a while, there was mainly soup/sandwiches. The entertainment staff were excellent and do a wonderful job!! The home is kept very clean, and the laundry is excellent. The home could do with some cosmetic improvement as some areas are quite tired.
My sister has been at Ty Coch for over two years and has settled in well, the care that she now receives is very good. Her room is kept tidy and spotless at all times and the staff are very kind and caring in everything they do for the residents. The food they provide is very good, and the residents clothing is always freshly laundered. The entertainment that the home provides for its residents is excellent and I cannot thank and praise the activity team enough for everything that they do in keeping the residents fully entertained at all times, something that I've witnessed first hand with my sister, whenever she is participating with the activity team she is a totally different person, they seem to bring out the best in the residents. They have had a truly positive impact in what they do for others in entertaining the residents of Ty Coch care home. I found the activity team to be compassionate, caring and dedicated in what they do, they are an absolute credit to their profession and a great asset to your organisation, and as a family we cannot thank them enough. Keep up the great work that you do.
My sister has been at Ty Coch for over two years and has settled in well, the care that she now receives is very good. Her room is kept tidy and spotless at all times and the staff are very kind and caring in everything they do for the residents. The food they provide is very good, and the residents clothing is always freshly laundered. The entertainment that the home provides for its residents is excellent and I cannot thank and praise the activity team enough for everything that they do in keeping the residents fully entertained at all times, something that I've witnessed first hand with my sister, whenever she is participating with the activity team she is a totally different person, they seem to bring out the best in the residents. They have had a truly positive impact in what they do for others in entertaining the residents of Ty Coch care home. I found the activity team to be compassionate, caring and dedicated in what they do, they are an absolute credit to their profession and a great asset to your organisation, and as a family we cannot thank them enough. Keep up the great work that you do.
The only reason I marked poor for the room is its a struggle for myself and staff to assist in the toilet, there fine for someone who can walk but no room for a stedy, and its not fair for anyone to be charged extra because of this reason rooms should suit the person's needs. This is my only issue. Staff and management are all amazing can't fault them.
I have my mother, her sister and her sisters husband all at this wonderful care home. The staff are so very caring. The entertainments and activities provided are absolutely brilliant and stimulating Taking residents out for the day really helps. The food is excellent with plenty of variety to suit their needs , and more. Their social media page keeps my family who live abroad and myself up-to-date with everything that's happening. When my time comes, I know where I'm going. I can't praise this home enough.
My mother has been at Ty Coach since December 2023. Very happy with the way she is looked after. All staff and carers are friendly and caring. Entertainment and crafts excellent although my mum can't always participate in them.
Care has improved a lot since the last inspection report. The staff now have had more training. The manager has left and a new manager is in place. She is much better at managing the home than the other one who never left her office or rarely left her office.
My brother has been at Ty Coch Nursing Home for the last year. His care has been good, they are always quick to spot any medical issues. He is kept clean and the staff try yo support his needs. The food and snacks provided look tasty and support is now given to him. Staff are friendly and always try to engage with my brother.
The care Mum receives from nurses and carers is good, the nurses caring for Mum at the moment are excellent. The new chef is fabulous and the food is prepared and cooked to a high standard. The first 4 weekly menus have been sent via email and returned. And inform me of any changes.
I am a friend of one of the residents whom I visit regularly. She finds the rapid turnover of staff in her part of the home irksome in the sense that she has to repeatedly describe her preferences to the new people whose induction into basic procedures does not seem thorough. Menus in advance and food choices are poorly organised. Quite often food is late or cups of tea are forgotten. My friend is articulate and can communicate on their shortfalls but many in the home could not.
My mum has been fortunate enough to have been accepted for regular respite care in Ty Coch Nursing Home. Each time I apply I keep my fingers crossed that her bid for respite will be accepted from themselves. Mum is very well cared for during these times of respite. I have had no concerns at all. The environment, staff and standard of care are exceptional. The staff are approachable and keen to help. The activity team are outstanding. There is always something planned to stimulate or entertain the residents. I am extremely happy with Ty Coch and their care of my mum.
Ty Coch has been kind in itself in helping my mum settle into this last stage of her life. It is warm and clean, and the staff are friendly. The main issue that stops it from getting my 5th star is that there is no WiFi for inmates. This is affecting my mum's well-being as she is a 21st-century Gran and relies on email, WhatsApp and the internet in general in order to stay connected with her friends and family all over the world. Please could you make it a priority to install fit-for-purpose WiFi for our family members? Thank you.
I am very happy with the care my husband is receiving. The staff are very caring and considerate and are always approachable. All my questions to the nursing staff are answered promptly and any requests have been dealt with to the highest standard. My husband is very happy at the home which, in turn, helps me deal with being apart and the challenges that come with the situation.
My mother has been a resident for 6 months and we have been very impressed with the care she has received. The staff are very kind and caring.
A massive Thank you to Ty Coch Nursing Home for giving my father a high standard of care. My father was placed in the nursing home for end-of-life care after being discharged from a hospice. Ty Coch provided my father with a supportive bed which made a huge difference in making him feel more comfortable. The food was made fresh and the staff went to great lengths to make sure it was the correct consistency for my father to be able to swallow. The home was very clean and tidy. Carers, catering staff, linen staff, reception team, management, everyone was so kind, caring and welcoming. In my father's final hours not only did they do a wonderful job caring for my father but the support and care they gave to the family will never be forgotten. We really appreciate your kindness. Thank you.
It was an upheaval for myself and my family to move Mum in, but the home staff have been so attentive and encouraging to Mum. We are, as a family, extremely grateful for the care provided.
A welcoming and friendly home with every courtesy extended to family and friends. The home is very clean and staff take pride in their work. The level of care is excellent.
My mum has been at Ty Coch Nursing Home for nearly two years. The home has recently had a makeover and looks fresh, bright and lovely. The staff in Ty Coch are amazing, always going the extra mile. There are always activities going on, my mum is encouraged to participate and thoroughly enjoys everything on offer. We feel very lucky that we chose Ty Coch for my mum. It's a lovely home, run well with very caring staff.
The staff are marvellous, the food is top-hole. The wifi is absolutely useless, a waste of money my buying steaming services because wifi cannot support them. Wheelchairs, large as they are, seem to vanish into thin air.
Dad has been warmly welcomed to his new home at Ty Coch and has been helped to settle in by the staff who have been amazing. The home itself is very clean and the staff are friendly, hard working and committed to ensuring that Dad’s needs are fully met in all aspects of his care. Also, it’s so pleasing to see Dad participating in the activities and enjoying the food! Overall as a family we are very pleased with the care Dad is receiving- thank you all.