Staff think because the residents have dementia that when they ask to use the bathroom they don't believe them. I witnessed a woman desperate for the toilet and she waited 40 minutes for BARE MINIMUM care. Staff are very judgemental. The staff are not that welcoming. There were next to no activities
to do with residents. Manager was never present.
Latest Reviews for Baglan Lodge
19 May 2026
Staff think because the residents have dementia that when they ask to use the bathroom they don't believe them. I witnessed a woman desperate for the toilet and she waited 40 minutes for BARE MINIMUM care. Staff are very judgemental. The staff are not that welcoming. There were next to no activities