Submit a Review for The Priory Nursing & Residential Home
Llandogo, Monmouth, NP25 4TP
View full details of The Priory Nursing & Residential HomeLatest Reviews for The Priory Nursing & Residential Home
05 March 2026
Excellent staff and management. Looked after mum with sympathy + respect when my brother passed away.
24 February 2026
Really delighted by The Priory Nursing and Residential Home. I was provided with a very thorough guided tour of the premises prior to selection and was impressed with what I observed. The setting of the home is really fantastic and my mum was given a room with an amazing view.
The team were
incredibly welcoming and provided huge support with settling my mum in for her 2 weeks respite care.
Any special requests for mum's room were addressed immediately, and conducted with a smile. Mum loved the warm engagements she had with all the support staff and found them to be most friendly and caring.
I noted whenever visiting that hygiene was of high importance and mum's room was always kept very clean, as were all the facilities. Her medical requirements were met fully, including a visit from the local GP. Mum made a great recovery during her time at The Priory enabling her to return home at the end of her stay. Special thanks to Alex as an excellent coordinator and point of contact.
10 February 2026
I can only say such positive things about the Care Home. I feel I can relax knowing my husband is being so well cared for.
This care home is friendly and a very relaxed and the staff always have a very friendly approx to everyone who visits.
They keep my husband clean and comfortable and that is
so comforting not only to me, as his wife, but to his brothers
and sisters and also to his children. I feel how fortunate I have been to find this Care Home for my husband. It cannot
be easy to look after the residents but the staff do a wonderful job.
10 February 2026
My mum has only just moved into this home, but, the nursing home has treated my mum not just as a resident, but as a person who truly matters. The level of care, kindness, and genuine compassion shown by the staff is nothing short of exceptional. They take the time to know her - her routines, her
preferences, her stories - and that human touch makes all the difference.
The staff are consistently professional, patient, and warm, and they go above and beyond to ensure my mum feels safe, respected, and comfortable every single day. Communication with family is excellent, the environment is clean and welcoming, and there is a real sense of dignity and pride in the care they provide. Knowing my mum is in such capable and caring hands gives our family complete peace of mind. I cannot thank or recommend this nursing home highly enough - they truly set the gold standand
23 January 2026
My mother has been in the Priory for 3 years. She has been very well cared for, the staff are always cheerful and friendly. The Nurses and Admin staff have been very helpful and kept me well informed. There are a wide variety of activities and there is a peaceful garden with stunning views of the
Wye Valley.
21 January 2026
Communication with the home is good and the staff are friendly and approachable. They listen and respond promptly to any concerns raised and the atmosphere of the home is relaxed and caring. There is a helpful weekly timetable for residents highlighting planned activities. There are also links with
the local community e.g. church and village school and regular visits from the hairdresser, nail technician, chiropodist etc.
06 August 2025
My mother-in-law who has Alzheimer's and vascular dementia has just spent 2 weeks respite care at The Priory.
I cannot recommend highly enough,
from the extremely competent management to the wonderfully caring staff who looked after my MIL, the experience has been so reassuring and stress free. I
would not hesitate to use again.
My MIL was so well looked after, She engaged in activities and ate/drank well. (Mixed dementia-challenging!) The rooms are lovely and having stunning views.
08 January 2025
The Priory is a warm, comfortable and welcoming home for my partner, who is living with vascular dementia. Staff are generally very warm, kind and helpful and friendly. The general atmosphere is cheerful and upbeat. Housekeeping, maintenance and kitchen staff all do a great job in keeping the house
and grounds looking good. My only concern is that perhaps there could be a bit more stimulus for residents. Activities are an hour am and pm, and are done by 2.30, leaving a very long pm/evening. A room has been newly furnished for activities so hopefully this will encourage widening the scope. If one's loved one has to be in a care establishment, then I would recommend The Priory.
11 April 2024
My husband has been a resident of The Priory for a few weeks now but recently was taken very ill and had to go to hospital. The care and support he received on his return have been outstanding and reassuring for me and his family. Despite his severe illness, his relief at being back in the warm and
familiar surroundings was palpable and the response to the staff was heart-warming. I cannot praise them or thank them enough.
In addition, the outlook and surroundings of The Priory set as it is in the magnificent Wye Valley is also uplifting. Thank you all at The Priory for making this very difficult time a little easier.
19 March 2024
We cannot say anything negative about The Priory care home. The staff are so helpful, caring and friendly and go the extra mile to help the residents settle in and as the wife of someone needing care that is so reassuring.
The home has a cosy, lovely warm and comforting clean smell. The food is
jolly good too, there are activities and a twice-monthly Holy Communion service provided by volunteers from the local churches. The chance to sing hymns and hear a super organist and choir mistress must not be missed.
I heartily recommend a visit to see for yourself.
07 December 2023
Mum has now been a resident at The Priory for just over 6 months. I couldn't have asked for a better settling-in process for my Mum. I anticipated a period of adjustment but within 24 hours Mum was settled After months of worrying about how she would cope with the move, she settled in beautifully.
Every member of staff I have ever spoken to has been professional and caring. Many have gone above and beyond to accommodate Mum's needs. I feel at all levels they know my Mum and understand her.
When Mum was unwell, I was told I could visit anytime, day or night, to reassure myself. This was a great comfort. Whenever I visited - day or night - Mum's needs were being met. She was calm and cared for. Regular doctor visits were organised to ensure everything was being done. Knowing Mum is cared for in such a caring and safe environment has taken a huge amount of pressure off my shoulders and has made a big difference to our relationship. I am now a daughter and not a carer.
14 August 2023
The staff are very kind and helpful, and nothing is ever too much trouble. My mother isn't the easiest of characters, but the staff do very well to accommodate her requests. It's a well-run home, and the facilities are great. Also, it's set in a beautiful location!
07 August 2023
Mum has settled in quite well, and I think is generally happy; however, she has spoken to me regarding one or two things that have upset her.
Sometimes, she feels that on occasions she spends prolonged periods of time waiting to be taken to the toilet. She feels like she has to wait for a carer, we
understand they are busy; however, this is causing quite an upset, especially if she soils herself.
Unfortunately, she does seem to require the toilet more than usual; I understand this is because of certain tablets she takes.
She likes to spend as much time as possible in the communal room, but if left alone is unable to reach the assistant button.
These two minor points are quite important to her. But she does enjoy the entertainment that has now started.
31 July 2023
My experience of The Priory Care Home is very good. I have power of attorney for my cousin who is a resident there and feel very happy she is being well cared for and all her needs are being met. The staff are always very obliging and make time for me to discuss any queries I have.
17 November 2022
They are very caring and are looking after Mum. I can't fault them.
20 October 2022
My mum is quite happy at The Priory Nursing & Residential Home. She has been well cared for in all aspects of care. Her room is clean and comfortable. The staff are all very caring. Food and drinks are freely available to her, comfortable lounge and TV room. All together very satisfactory.
19 October 2022
My experience of the care home is very good. The staff are kind and helpful. It's a well-run home and very good facilities and my mum feels safe in her surroundings.
13 October 2022
My mother has lived at The Priory for about seven months. She says that her room is very nice and she likes the food. The carers look after her very well. She likes the activities and is satisfied with what she calls home.
13 October 2022
I'm very pleased with the care and attention my mother receives at the Priory care home.
12 October 2022
I have been here for five months and I am treated well. I did not appreciate the cooking but understand the difficulties. Activities were pleasant but infrequent. The room is pleasant.
Latest Reviews for The Priory Nursing & Residential Home
05 March 2026
Excellent staff and management. Looked after mum with sympathy + respect when my brother passed away.
24 February 2026
Really delighted by The Priory Nursing and Residential Home. I was provided with a very thorough guided tour of the premises prior to selection and was impressed with what I observed. The setting of the home is really fantastic and my mum was given a room with an amazing view.
The team were
incredibly welcoming and provided huge support with settling my mum in for her 2 weeks respite care.
Any special requests for mum's room were addressed immediately, and conducted with a smile. Mum loved the warm engagements she had with all the support staff and found them to be most friendly and caring.
I noted whenever visiting that hygiene was of high importance and mum's room was always kept very clean, as were all the facilities. Her medical requirements were met fully, including a visit from the local GP. Mum made a great recovery during her time at The Priory enabling her to return home at the end of her stay. Special thanks to Alex as an excellent coordinator and point of contact.
10 February 2026
I can only say such positive things about the Care Home. I feel I can relax knowing my husband is being so well cared for.
This care home is friendly and a very relaxed and the staff always have a very friendly approx to everyone who visits.
They keep my husband clean and comfortable and that is
so comforting not only to me, as his wife, but to his brothers
and sisters and also to his children. I feel how fortunate I have been to find this Care Home for my husband. It cannot
be easy to look after the residents but the staff do a wonderful job.
10 February 2026
My mum has only just moved into this home, but, the nursing home has treated my mum not just as a resident, but as a person who truly matters. The level of care, kindness, and genuine compassion shown by the staff is nothing short of exceptional. They take the time to know her - her routines, her
preferences, her stories - and that human touch makes all the difference.
The staff are consistently professional, patient, and warm, and they go above and beyond to ensure my mum feels safe, respected, and comfortable every single day. Communication with family is excellent, the environment is clean and welcoming, and there is a real sense of dignity and pride in the care they provide. Knowing my mum is in such capable and caring hands gives our family complete peace of mind. I cannot thank or recommend this nursing home highly enough - they truly set the gold standand
23 January 2026
My mother has been in the Priory for 3 years. She has been very well cared for, the staff are always cheerful and friendly. The Nurses and Admin staff have been very helpful and kept me well informed. There are a wide variety of activities and there is a peaceful garden with stunning views of the
Wye Valley.
21 January 2026
Communication with the home is good and the staff are friendly and approachable. They listen and respond promptly to any concerns raised and the atmosphere of the home is relaxed and caring. There is a helpful weekly timetable for residents highlighting planned activities. There are also links with
the local community e.g. church and village school and regular visits from the hairdresser, nail technician, chiropodist etc.
06 August 2025
My mother-in-law who has Alzheimer's and vascular dementia has just spent 2 weeks respite care at The Priory.
I cannot recommend highly enough,
from the extremely competent management to the wonderfully caring staff who looked after my MIL, the experience has been so reassuring and stress free. I
would not hesitate to use again.
My MIL was so well looked after, She engaged in activities and ate/drank well. (Mixed dementia-challenging!) The rooms are lovely and having stunning views.
08 January 2025
The Priory is a warm, comfortable and welcoming home for my partner, who is living with vascular dementia. Staff are generally very warm, kind and helpful and friendly. The general atmosphere is cheerful and upbeat. Housekeeping, maintenance and kitchen staff all do a great job in keeping the house
and grounds looking good. My only concern is that perhaps there could be a bit more stimulus for residents. Activities are an hour am and pm, and are done by 2.30, leaving a very long pm/evening. A room has been newly furnished for activities so hopefully this will encourage widening the scope. If one's loved one has to be in a care establishment, then I would recommend The Priory.
11 April 2024
My husband has been a resident of The Priory for a few weeks now but recently was taken very ill and had to go to hospital. The care and support he received on his return have been outstanding and reassuring for me and his family. Despite his severe illness, his relief at being back in the warm and
familiar surroundings was palpable and the response to the staff was heart-warming. I cannot praise them or thank them enough.
In addition, the outlook and surroundings of The Priory set as it is in the magnificent Wye Valley is also uplifting. Thank you all at The Priory for making this very difficult time a little easier.
19 March 2024
We cannot say anything negative about The Priory care home. The staff are so helpful, caring and friendly and go the extra mile to help the residents settle in and as the wife of someone needing care that is so reassuring.
The home has a cosy, lovely warm and comforting clean smell. The food is
jolly good too, there are activities and a twice-monthly Holy Communion service provided by volunteers from the local churches. The chance to sing hymns and hear a super organist and choir mistress must not be missed.
I heartily recommend a visit to see for yourself.
07 December 2023
Mum has now been a resident at The Priory for just over 6 months. I couldn't have asked for a better settling-in process for my Mum. I anticipated a period of adjustment but within 24 hours Mum was settled After months of worrying about how she would cope with the move, she settled in beautifully.
Every member of staff I have ever spoken to has been professional and caring. Many have gone above and beyond to accommodate Mum's needs. I feel at all levels they know my Mum and understand her.
When Mum was unwell, I was told I could visit anytime, day or night, to reassure myself. This was a great comfort. Whenever I visited - day or night - Mum's needs were being met. She was calm and cared for. Regular doctor visits were organised to ensure everything was being done. Knowing Mum is cared for in such a caring and safe environment has taken a huge amount of pressure off my shoulders and has made a big difference to our relationship. I am now a daughter and not a carer.
14 August 2023
The staff are very kind and helpful, and nothing is ever too much trouble. My mother isn't the easiest of characters, but the staff do very well to accommodate her requests. It's a well-run home, and the facilities are great. Also, it's set in a beautiful location!
07 August 2023
Mum has settled in quite well, and I think is generally happy; however, she has spoken to me regarding one or two things that have upset her.
Sometimes, she feels that on occasions she spends prolonged periods of time waiting to be taken to the toilet. She feels like she has to wait for a carer, we
understand they are busy; however, this is causing quite an upset, especially if she soils herself.
Unfortunately, she does seem to require the toilet more than usual; I understand this is because of certain tablets she takes.
She likes to spend as much time as possible in the communal room, but if left alone is unable to reach the assistant button.
These two minor points are quite important to her. But she does enjoy the entertainment that has now started.
31 July 2023
My experience of The Priory Care Home is very good. I have power of attorney for my cousin who is a resident there and feel very happy she is being well cared for and all her needs are being met. The staff are always very obliging and make time for me to discuss any queries I have.
17 November 2022
They are very caring and are looking after Mum. I can't fault them.
20 October 2022
My mum is quite happy at The Priory Nursing & Residential Home. She has been well cared for in all aspects of care. Her room is clean and comfortable. The staff are all very caring. Food and drinks are freely available to her, comfortable lounge and TV room. All together very satisfactory.
19 October 2022
My experience of the care home is very good. The staff are kind and helpful. It's a well-run home and very good facilities and my mum feels safe in her surroundings.
13 October 2022
My mother has lived at The Priory for about seven months. She says that her room is very nice and she likes the food. The carers look after her very well. She likes the activities and is satisfied with what she calls home.
13 October 2022
I'm very pleased with the care and attention my mother receives at the Priory care home.
12 October 2022
I have been here for five months and I am treated well. I did not appreciate the cooking but understand the difficulties. Activities were pleasant but infrequent. The room is pleasant.