Overall, happy with Plasgellar Care Home. On occasions, it is somewhat upsetting to see my husband's chest area very wet from where he dribbles. I feel he needs to be changed more often when this happens. I have provided lots of cravats/bibs to help with this problem.
29 January 2026
Lovely care home everyone is so helpful the care and health and safety is exelelnt cater for everyones needs with lunch time to be honest there not a bad thing at all I can say.
Just thank you
27 January 2026
Our experience is good but we feel we have not been informed of where mum's health/care plan is without us asking. We would like a regular meeting to inform us more. However, we feel everyone is very caring towards our mum and family. Thank you.
27 January 2026
So far so good.
24 November 2025
My husband has been in Brynwood for two weeks now and from the day he arrived he has been amazingly well cared for.
The home feels warm and welcoming and my husband has space to be himself. I could see him relax into this lovely atmosphere as soon as he arrived and I feel that this has really
helped him to settle into his new environment.
The staff are clearly well trained and are always kind and respectful to residents, rapidly responding to their individual needs as they arise.
Thank you Brynwood staff, I am so glad that my husband is here with you
04 July 2025
Mam has been well looked after in the home, she seems a lot happier and healthier in the home. In her last care home she had repeated falls, UTI's and incidents of aggression, these are now no longer the case. There are plenty of activities to keep her amused and engaged, when she is in the frame of
mind to participate. It is a huge relief for me and my family, after the previous disastrous experience in the other home. Well done to the staff of the home.
17 April 2025
Staff care for families very good + care for residents very good. Staff ratios excellent. Residents are cared as individual e.g getting up in the morning + meal times is very flexible.
24 February 2025
I am happy to say that my sister, although she has only been in Plasgeller for just over 2 weeks. She has settled in well and I believe she is happy. Had a lovely afternoon on Saturday as it was her 80th birthday as well as another resident. A lovely cake with candles was made for them and everyone
sang happy birthday.
09 January 2025
Our family is so happy with the care that my mother receives at Plasgeller. We always receive such a kind and personal welcome when we visit and the staff are very helpful and sympathetic in responding to any query. We feel reassured that my mother is so well looked after in such a safe and
comfortable environment - thank you!
22 November 2024
On the whole I find this care home to be very good, occasionally there are glitches but for the most part the care giving is excellent. Some staff are able to interact/show empathy better than others but that would be the same anywhere. Standard of cleanliness is good. The food is normally good and
plentiful. The cooked dinners on Sunday's and Thursdays are excellent. The rooms are a good sized, kept clean and tidy on a daily basis.
22 November 2024
It's such a relief to know that my husband is very well cared for. It's a luxury home, but still has a homely feel. I visit most days and it is spotlessly clean. All the staff are so warm, friendly, kind, compassionate, approachable and really good fun. I am always made to feel very welcome and
everyone is supportive to me as well as my husband. The team are very efficient and I feel thankful that my husband is a resident in this amazingly run care home.
12 November 2024
Overall I think the Brynmawr Care Village is doing a fantastic job. All areas from admin, carers, cleaners, maintenance, laundry and kitchen have been over and above to me. Always ready to listen and engage with me and are doing an amazing job caring for my husband.
28 October 2024
The care and attention given were exceptional.
25 October 2024
Furniture in lounges and bedrooms clean and bright and comfortable. Entertainment good.
Cleanliness good.
Services to hair and feed good.
Would like more showers per week. Care - Good.
23 October 2024
My husband has been residing in Brynmawr Care Village since 2022 and I feel is well cared for. I love being part of Brynmawr family and always made to feel welcome when I visit everyday.
The care for my husband is excellent and he is well cared for and he has lots of stimulation and activities and
I enjoy being part of this to.
23 October 2024
My friend is in Beacon Lodge and the care he receives is second to none. The staff are amazing, kind and caring and sensitive to his needs. He is stimulated and happy. He enjoys all the activities on offer and they are varied and interesting.
15 October 2024
My husband was in Brynwood for two years and the care and staff were excellent. The home was very clean, bright and everyone was so caring.
14 October 2024
I visit my relative six times a week. I feel sometimes they rush the food down and drink. When feeding, not giving enough time for food to go down and I feel it could lead to aspirating. On weekends, I feel a lack of activities, just sat watching TV.
03 October 2024
Brynwood is an amazing facility with great staff who are always caring and willing to go the extra mile. The home is always really clean and tidy and they are always trying to find new things to keep the residents entertained. Couldn't wish for a better place.
17 September 2024
Very caring and approachable staff.
Spotless facilities.
Lots of activities for residents and families welcome to attend.
Latest Reviews for Brynmawr Care Village
09 February 2026
Overall, happy with Plasgellar Care Home. On occasions, it is somewhat upsetting to see my husband's chest area very wet from where he dribbles. I feel he needs to be changed more often when this happens. I have provided lots of cravats/bibs to help with this problem.
29 January 2026
Lovely care home everyone is so helpful the care and health and safety is exelelnt cater for everyones needs with lunch time to be honest there not a bad thing at all I can say.
Just thank you
27 January 2026
Our experience is good but we feel we have not been informed of where mum's health/care plan is without us asking. We would like a regular meeting to inform us more. However, we feel everyone is very caring towards our mum and family. Thank you.
27 January 2026
So far so good.
24 November 2025
My husband has been in Brynwood for two weeks now and from the day he arrived he has been amazingly well cared for.
The home feels warm and welcoming and my husband has space to be himself. I could see him relax into this lovely atmosphere as soon as he arrived and I feel that this has really
helped him to settle into his new environment.
The staff are clearly well trained and are always kind and respectful to residents, rapidly responding to their individual needs as they arise.
Thank you Brynwood staff, I am so glad that my husband is here with you
04 July 2025
Mam has been well looked after in the home, she seems a lot happier and healthier in the home. In her last care home she had repeated falls, UTI's and incidents of aggression, these are now no longer the case. There are plenty of activities to keep her amused and engaged, when she is in the frame of
mind to participate. It is a huge relief for me and my family, after the previous disastrous experience in the other home. Well done to the staff of the home.
17 April 2025
Staff care for families very good + care for residents very good. Staff ratios excellent. Residents are cared as individual e.g getting up in the morning + meal times is very flexible.
24 February 2025
I am happy to say that my sister, although she has only been in Plasgeller for just over 2 weeks. She has settled in well and I believe she is happy. Had a lovely afternoon on Saturday as it was her 80th birthday as well as another resident. A lovely cake with candles was made for them and everyone
sang happy birthday.
09 January 2025
Our family is so happy with the care that my mother receives at Plasgeller. We always receive such a kind and personal welcome when we visit and the staff are very helpful and sympathetic in responding to any query. We feel reassured that my mother is so well looked after in such a safe and
comfortable environment - thank you!
22 November 2024
On the whole I find this care home to be very good, occasionally there are glitches but for the most part the care giving is excellent. Some staff are able to interact/show empathy better than others but that would be the same anywhere. Standard of cleanliness is good. The food is normally good and
plentiful. The cooked dinners on Sunday's and Thursdays are excellent. The rooms are a good sized, kept clean and tidy on a daily basis.
22 November 2024
It's such a relief to know that my husband is very well cared for. It's a luxury home, but still has a homely feel. I visit most days and it is spotlessly clean. All the staff are so warm, friendly, kind, compassionate, approachable and really good fun. I am always made to feel very welcome and
everyone is supportive to me as well as my husband. The team are very efficient and I feel thankful that my husband is a resident in this amazingly run care home.
12 November 2024
Overall I think the Brynmawr Care Village is doing a fantastic job. All areas from admin, carers, cleaners, maintenance, laundry and kitchen have been over and above to me. Always ready to listen and engage with me and are doing an amazing job caring for my husband.
28 October 2024
The care and attention given were exceptional.
25 October 2024
Furniture in lounges and bedrooms clean and bright and comfortable. Entertainment good.
Cleanliness good.
Services to hair and feed good.
Would like more showers per week. Care - Good.
23 October 2024
My husband has been residing in Brynmawr Care Village since 2022 and I feel is well cared for. I love being part of Brynmawr family and always made to feel welcome when I visit everyday.
The care for my husband is excellent and he is well cared for and he has lots of stimulation and activities and
I enjoy being part of this to.
23 October 2024
My friend is in Beacon Lodge and the care he receives is second to none. The staff are amazing, kind and caring and sensitive to his needs. He is stimulated and happy. He enjoys all the activities on offer and they are varied and interesting.
15 October 2024
My husband was in Brynwood for two years and the care and staff were excellent. The home was very clean, bright and everyone was so caring.
14 October 2024
I visit my relative six times a week. I feel sometimes they rush the food down and drink. When feeding, not giving enough time for food to go down and I feel it could lead to aspirating. On weekends, I feel a lack of activities, just sat watching TV.
03 October 2024
Brynwood is an amazing facility with great staff who are always caring and willing to go the extra mile. The home is always really clean and tidy and they are always trying to find new things to keep the residents entertained. Couldn't wish for a better place.
17 September 2024
Very caring and approachable staff.
Spotless facilities.
Lots of activities for residents and families welcome to attend.