Submit a Review for A1 Care Services trading as Ty Ceirios Nursing Home
Pentrepiod Road, Pontnewynydd, Pontypool, NP4 6TJ
View Full Details of A1 Care Services trading as Ty Ceirios Nursing HomeLatest Reviews for A1 Care Services trading as Ty Ceirios Nursing Home
02 December 2025
Our mam has been with you for around six weeks and I feel that the care she is being given is excellent. Your staff are lovely and as they know by now, mam has on and off days and you get to realise that when she has a good day she can also be funny. I love the way we get to see photos on this group too, it's wonderful how much you do to keep your residents occupied. I'm very pleased with the way mam has settled. Thank you Ty Ceirios xxx
02 December 2025
My mum has only been in the home for 6 weeks but has settled so well because of the care and understanding shown her by the wonderful staff who work there. As a family we were unsure whether we were doing the right thing by taking her from her own home and placing her here but can truthfully say we know we made the right decision after seeing how not just mum but everyone else is treated. Wonderful staff wonderful home it's a big thank you from us as a family to see mum cared for so well
21 November 2025
Dad has been at Ty Ceirios since May 2020. The staff are always warm and friendly and for their best for the residents. They contact me whenever there is a concern and resolve any issues quickly. They try to involve residents as far as possible in activities and do what they can to make their lives as stimulating as possible.
16 September 2025
I would like to thank all the staff of Ty Ceirios for the care, support and compassion that was shown to my husband, my family and myself during our recent bereavement. We were supported with some much kindness. Thank you.
12 September 2024
My mum has been at the home for 5 years. Whilst her mental capacity has declined her general health has improved due to the care and compassion of the staff at the home. As a family we have witnessed many changes lately as the home undergoes a transformation and modernisation. The staff at the home go out of their way to make sure my mum is happy and well looked after. They are generally also very friendly and supportive to families. There are always a range of activities for the residents to join in with as they wish and families are encouraged to join their loved. Mum has always been treated with the utmost dignity. Her personal hygiene and her appearance are important to us and she has a weekly visit by the hairdresser and staff take time to choose outfits to match her needs for that day. Since there was a new manager new equipment and modernisation has taken place throughout the home. Some of which is ongoing.
05 September 2024
Attended Ty Ceirios around 1300hrs, lunchtime. There were approximately 12 service users in the downstairs room having lunch. There were 4 care assistants in the room, 2 of the carers were feeding residents, 1 was talking to the other carers who were feeding the residents and the eldest of the carers was sitting at the desk, by the desktop PC using her mobile phone. The carer using her mobile phone continued to do so for the whole period we were at the home, approx 40 minutes. My mother's lunch looked like it was originally placed on her lap, but when we arrived it had slipped down to her side between her and the chair in which she was sitting. Neither of the 2 carers who were not assisting residents looked to see if she was eating (she cannot feed herself) and did very little when I moved the plate of food and placed it on a nearby table. Therefore my score below for staff is very poor, based on the 2 carers who did nothing to assist any service user. 17th August 2024.
29 December 2021
The team looked after and cared for Mum until she passed away recently from her illness. Mum had been with them for a long while due to her terminal cancer and Dementia issues that got worse over time. All management and staff are fantastic, looking after anyone that needs help with ongoing health and age problems. Many thanks to you all at Ty Ceirios.
03 May 2021
Severe lack of communication between the staff and the family, which lead to me never seeing my dad alive again once he had gone into Ty Ceirios. Absolute shambles from start to finish. So unprofessional.
14 November 2019
This home has provided much love and care for my wife, who suffered from Alzheimer's. It was not only the care shown to my wife, but also the friendliness and kindness shown to me, her husband. I also got to know one or two of the residents and families. This home made a very difficult period so much easier to bear. I still go back there to visit and share in some of the activities. To all at the home - thanks SO much.
10 December 2018
My aunt was shown the best of care and nursing during her last years at Ty Ceirios. The staff were all solicitous of her needs and showed her the greatest respect throughout her deteriorating mental capacity. Living away from the home we were always confident she had the care she needed and the comfort this gave us cannot be measured. Our grateful thanks to all who cared for her.
07 November 2017
I have recently had the privilege of meeting the dedicated, compassionate, caring team of Ty Ceirios Nursing Home. They cared for my amazing Daddy in the last days of his life and I cannot thank them enough for the respect and genuine affection they showed him and my family. I would not hesitate to recommend Ty Ceirios Nursing Home ~ it is managed to a very high standard and the carers and nurses are 'Angels'. Thank you, my friends, for looking after Daddy.
29 May 2017
What an amazing care home. They looked after my granddad so well, I felt so welcome going to visit. If anyone is as nervous as I was finding the right place I would definitely recommend Ty Ceirios. The staff are amazing there.
Latest Reviews for A1 Care Services trading as Ty Ceirios Nursing Home
02 December 2025
Our mam has been with you for around six weeks and I feel that the care she is being given is excellent. Your staff are lovely and as they know by now, mam has on and off days and you get to realise that when she has a good day she can also be funny. I love the way we get to see photos on this group too, it's wonderful how much you do to keep your residents occupied. I'm very pleased with the way mam has settled. Thank you Ty Ceirios xxx
02 December 2025
My mum has only been in the home for 6 weeks but has settled so well because of the care and understanding shown her by the wonderful staff who work there. As a family we were unsure whether we were doing the right thing by taking her from her own home and placing her here but can truthfully say we know we made the right decision after seeing how not just mum but everyone else is treated. Wonderful staff wonderful home it's a big thank you from us as a family to see mum cared for so well
21 November 2025
Dad has been at Ty Ceirios since May 2020. The staff are always warm and friendly and for their best for the residents. They contact me whenever there is a concern and resolve any issues quickly. They try to involve residents as far as possible in activities and do what they can to make their lives as stimulating as possible.
16 September 2025
I would like to thank all the staff of Ty Ceirios for the care, support and compassion that was shown to my husband, my family and myself during our recent bereavement. We were supported with some much kindness. Thank you.
12 September 2024
My mum has been at the home for 5 years. Whilst her mental capacity has declined her general health has improved due to the care and compassion of the staff at the home. As a family we have witnessed many changes lately as the home undergoes a transformation and modernisation. The staff at the home go out of their way to make sure my mum is happy and well looked after. They are generally also very friendly and supportive to families. There are always a range of activities for the residents to join in with as they wish and families are encouraged to join their loved. Mum has always been treated with the utmost dignity. Her personal hygiene and her appearance are important to us and she has a weekly visit by the hairdresser and staff take time to choose outfits to match her needs for that day. Since there was a new manager new equipment and modernisation has taken place throughout the home. Some of which is ongoing.
05 September 2024
Attended Ty Ceirios around 1300hrs, lunchtime. There were approximately 12 service users in the downstairs room having lunch. There were 4 care assistants in the room, 2 of the carers were feeding residents, 1 was talking to the other carers who were feeding the residents and the eldest of the carers was sitting at the desk, by the desktop PC using her mobile phone. The carer using her mobile phone continued to do so for the whole period we were at the home, approx 40 minutes. My mother's lunch looked like it was originally placed on her lap, but when we arrived it had slipped down to her side between her and the chair in which she was sitting. Neither of the 2 carers who were not assisting residents looked to see if she was eating (she cannot feed herself) and did very little when I moved the plate of food and placed it on a nearby table. Therefore my score below for staff is very poor, based on the 2 carers who did nothing to assist any service user. 17th August 2024.
29 December 2021
The team looked after and cared for Mum until she passed away recently from her illness. Mum had been with them for a long while due to her terminal cancer and Dementia issues that got worse over time. All management and staff are fantastic, looking after anyone that needs help with ongoing health and age problems. Many thanks to you all at Ty Ceirios.
03 May 2021
Severe lack of communication between the staff and the family, which lead to me never seeing my dad alive again once he had gone into Ty Ceirios. Absolute shambles from start to finish. So unprofessional.
14 November 2019
This home has provided much love and care for my wife, who suffered from Alzheimer's. It was not only the care shown to my wife, but also the friendliness and kindness shown to me, her husband. I also got to know one or two of the residents and families. This home made a very difficult period so much easier to bear. I still go back there to visit and share in some of the activities. To all at the home - thanks SO much.
10 December 2018
My aunt was shown the best of care and nursing during her last years at Ty Ceirios. The staff were all solicitous of her needs and showed her the greatest respect throughout her deteriorating mental capacity. Living away from the home we were always confident she had the care she needed and the comfort this gave us cannot be measured. Our grateful thanks to all who cared for her.
07 November 2017
I have recently had the privilege of meeting the dedicated, compassionate, caring team of Ty Ceirios Nursing Home. They cared for my amazing Daddy in the last days of his life and I cannot thank them enough for the respect and genuine affection they showed him and my family. I would not hesitate to recommend Ty Ceirios Nursing Home ~ it is managed to a very high standard and the carers and nurses are 'Angels'. Thank you, my friends, for looking after Daddy.
29 May 2017
What an amazing care home. They looked after my granddad so well, I felt so welcome going to visit. If anyone is as nervous as I was finding the right place I would definitely recommend Ty Ceirios. The staff are amazing there.