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A1 Care Services trading as Ty Ceirios Nursing Home

Pentrepiod Road, Pontnewynydd, Pontypool, Torfaen NP4 6TJ
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Care Provided by A1 Care Services trading as Ty Ceirios Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,800N/A
Nursing Dementia CareFrom £1,800N/A

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • A1 Care Services
  • Private Owned

Person in charge

  • Emma Evans(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (1)

Visiting

  • Open visiting except protected meal time between 12-2pm

Parking

  • Parking available
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A1 Care Services trading as Ty Ceirios Nursing Home Reviews (22)

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9.8

A1 Care Services trading as Ty Ceirios Nursing Home has a Review Score of 9.8 (9.770) out of 10, based on 16 reviews in the last 2 years. Over all time A1 Care Services trading as Ty Ceirios Nursing Home has 22 reviews.

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Review from ian b (Husband of Resident) published on 31 March 2026 Submitted via Website
Overall Experience
My wife had previously spent the last 6 months in hospital and although the care was good it was not ideal to meet her needs .
Since her arrival early Feb 2026 she is once again enjoying her life to her best ability , the staff are dedicated and professional and always manage a smile despite working sometimes in difficult situations .
The food is good and the surroundings are nice and i look forward to spending time with her and the family in the beautiful gardens that the home provides .
You have removed any reservations myself and the family had about nursing homes and we all remain positive , more importantly my wife appears to be far more settled and relaxed and cared for which is paramout to her well being

WELL DONE ALL

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home
Hi Ian, thank you for your kind words. I'm so glad to hear that the staff support JB well and that this gives you and your family peace of mind. All the staff in the home are dedicated and committed to ensuring your loved ones are well cared for, comfortable, and settled.
Thank

Emma Clinical Manager

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Review from Phil J (Friend of Resident) published on 20 January 2026 Submitted via Website
Overall Experience
Caring and professional staff
Excellent engagement with colleagues relatives and more importantly residents
Clean and tidy environment

Plenty of activities and entertainment for residents and visitors

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Thank you Phil for the kind words we really appreciate the feedback.

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Review from Kelly H (Daughter-in-law of Resident) published on 14 January 2026 Submitted via Website
Overall Experience

The staff are all absolutely brilliant. Always so kind and go above and beyond in every way. I am so thankful my mother in law is able to be in this care home. She is well taken care of, always clean, and well fed. The home is clean and well taken care of. Thank you to entire team there.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home
Hi Kelly,

Thank you for the lovely feedback. The staff will be delighted to hear that you are happy with the care they provide and that their hard work has been recognised across all departments.

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Review from Ryan H (Grandson of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

My Nan getting dementia was a devastating time for me and my family, as it is with anyone who has a loved one with dimentia. But finding her such an excellent care home in Ty Cerios has been great. Knowing she is in such safe and capable hands is so reassuring. The team there are excellent, attentive, friendly and really do care about their residents. We can take solace in the fact she is well cared for and being made as comfortable as possible given the circumstances. I would not hesitate to recommend them. Thanks so much to everyone there for all the great work you do, and for making my Nan comfortable.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Hi Ryan,

Thank you so much for your kind words, they truly mean a great deal to all the staff at Ty C. Our team works tirelessly to ensure that all our residents are safe, well cared for, and happy.

I will be sure to share your feedback with the team, as it will be greatly appreciated.

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Review from D P (Mother of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

You go above and beoned, very caring,always there for you if you need anything, make you feel that you belong and very welcoming, I have never met a nursing home before like this one so so friendly and very committed to job ect.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Thank you for your kind words. Its so lovely to hear that you feel welcome and very much a part of our Ty C family, just like all families.

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Review from emma C (Daughter of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

The care and compassion shown to our dad and us as a family will stay in our memories forever, every member of staff from cleaners to care assistants put 100% into their role, the empathy and kindness shown towards residents and their families gave us the confidence to leave our dad knowing he would be safe and cared for extremly well.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Hi Emma,

Thank you for your lovely words. It was a pleasure to care for dad during his stay with us. It was a privilege for us to care for him and to support your family during a difficult time.

I will be sure to share your feedback with all staff.

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Review from D J (Granddaughter of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

My nan has been a resident at the home for a number of years. I have been really impressed and reassured with my nans care, especially due to the entertainment program that is provided. The care gone provide professional singers, boats from primary schools, choirs and other business to ensure that the residents are enjoying themselves. My nan has her hair and nails done regularly. The entertainment manager in particular is very good with the residents and is a lovely friend and support to them all. The social media page provides families with up to date photographs of our loved ones enjoying daily activities which provides such reassurance. Ty Ceirios is a lovely nursing home and I would not hesitate to recommend it to other friends and family. Thank you for taking such good care of my Nan.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Thank you for your kind words. We really appreciate all feedback, and its so positive to hear that you feel confident in the care we provide for Nan.

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Review from J W (Daughter of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

What a difference this home has been to my mother shes happy she gets involved i see a massive change im her what a relief its been to me i can relax and not constantly worry for her its such a happy vibe and the residents are looked after

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Thank you for your kind words. It truly means a lot to us to know you're happy with the home and feel relaxed and reassured knowing your mum is happy and safe in our care.

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Review from A B (Daughter of Resident) published on 13 January 2026 Submitted via Website
Overall Experience

My mum has been at Ty Ceirios for a number of years now and we have seen many changes of staff, managers and recently new owners. During the whole time my mum has been well cared for by a dedicated and caring team of carers , nurses and managers. Mum is nearly always well presented and looks happy. Due to her dementia her health has declined over the 6 year period she has been at the home and as such the staff have made adjustments for her needs. Often badgering other health professionals to ensure she has what is needed. This included a new chair to hold her comfortably and allow her to eat and engage with others again. This has made a massive difference to her wellbeing and is just one example of how staff are dedicated to the residents health & wellbeing. Any issues we may have have been dealt with quickly by the managers and my visits with mum have been made enjoyable through the friendliness of carers and other staff. Ty Ceirios has a great team of staff who I am very thankful to.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home
Thank you for your positive feedback. The management team and all our staff will continue to work hard to ensure that all our residents are cared for, safe, and happy.

We will always work in your mum's best interests to ensure she is happy, as well as to support the whole family. We operate an...  

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Review from Lesley B (Niece of Resident) published on 13 January 2026 Submitted via Website
Overall Experience
My Uncle has been with yourselves the last 2 years. I live in Cheshire so I am unable to visit on a regular basis but I am so grateful that he is being looked after by such professional and friendly staff.

I feel communication is excellent and I am always aware of any problems that occur.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Hi Lesley,

Thank you for your kind words. We are pleased to hear that you feel reassured about your uncles care. We always strive to improve and, most importantly, to keep loved ones up to date with any changes.

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Review from Alison J (Daughter of Resident) published on 13 January 2026 Submitted via Website
Overall Experience
Mum has been at the home over 6 years. She has always been treated with kindness, dignity and respect by all her carers, who go over and above to ensure all the residents are treated this way. Mum is always well presented and eats better than I do, with a range of meals served to meet her dietary requirements.

The management at the home is always willing to answer or address any questions or concerns immediately and are very approachable. Mum wouldn't have been there this long if we weren't 100% happy with her care and how the home is run.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home
Hi Alison,
Thank you for your lovely feedback. We, as the management team, are delighted to hear this.

It remains our top priority that our staff provide high-quality care, and that we as a management team are approachable and responsive in addressing any concerns.

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Review from Jennifer M (Daughter of Resident) published on 2 December 2025 Submitted via Website
Overall Experience
My mum has only been in the home for 6 weeks but has settled so well because of the care and understanding shown her by the wonderful staff who work there. As a family we were unsure whether we were doing the right thing by taking her from her own home and placing her here but can truthfully say we know we made the right decision after seeing how not just mum but everyone else is treated.

Wonderful staff wonderful home it's a big thank you from us as a family to see mum cared for so well

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Review from Susan P (Daughter of Resident) published on 2 December 2025 Submitted via Website
Overall Experience

Our mam has been with you for around six weeks and I feel that the care she is being given is excellent. Your staff are lovely and as they know by now, mam has on and off days and you get to realise that when she has a good day she can also be funny. I love the way we get to see photos on this group too, it's wonderful how much you do to keep your residents occupied. I'm very pleased with the way mam has settled. Thank you Ty Ceirios xxx

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Review from A K (Daughter of Resident) published on 21 November 2025 Submitted via Website
Overall Experience
Dad has been at Ty Ceirios since May 2020. The staff are always warm and friendly and for their best for the residents.
They contact me whenever there is a concern and resolve any issues quickly.

They try to involve residents as far as possible in activities and do what they can to make their lives as stimulating as possible.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Thank you for your kind words. The staff work incredibly hard to ensure that Dad and the other residents are well cared for. We really appreciate feedback like this, as it recognises all the hard work they do to keep your loved ones happy.

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Review from S M (Wife of Resident) published on 16 September 2025 Submitted via Website
Overall Experience

I would like to thank all the staff of Ty Ceirios for the care, support and compassion that was shown to my husband, my family and myself during our recent bereavement. We were supported with some much kindness. Thank you.

Reply from Emma Evans, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Thank you for your kind words. It was an honour to look after your loved one and to support you and your family at such a difficult time. It is a privilege to do so, and our staff do an amazing job ensuring the best possible care is always provided to our residents. Emma (Clinical manager)

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Review from Andrea B (Daughter of Resident) published on 12 September 2024 Submitted via Website
Overall Experience

My mum has been at the home for 5 years. Whilst her mental capacity has declined her general health has improved due to the care and compassion of the staff at the home. As a family we have witnessed many changes lately as the home undergoes a transformation and modernisation. The staff at the home go out of their way to make sure my mum is happy and well looked after. They are generally also very friendly and supportive to families. There are always a range of activities for the residents to join in with as they wish and families are encouraged to join their loved. Mum has always been treated with the utmost dignity. Her personal hygiene and her appearance are important to us and she has a weekly visit by the hairdresser and staff take time to choose outfits to match her needs for that day. Since there was a new manager new equipment and modernisation has taken place throughout the home. Some of which is ongoing.

Reply from Penelope Clark, Registered Manager at A1 Care Services trading as Ty Ceirios Nursing Home

Thank you for your lovely feedback and comments. We are very proud of all our staff and how they all go the extra mile. We are all also so excited about the positive changes at Ty Ceirios!

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Review from Caroline J (Next of Kin) published on 29 December 2021 Submitted via Website
Overall Experience

The team looked after and cared for Mum until she passed away recently from her illness. Mum had been with them for a long while due to her terminal cancer and Dementia issues that got worse over time. All management and staff are fantastic, looking after anyone that needs help with ongoing health and age problems. Many thanks to you all at Ty Ceirios.

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Review from Rhona C (Daughter of Resident) published on 3 May 2021 Submitted via Website
Overall Experience

Severe lack of communication between the staff and the family, which lead to me never seeing my dad alive again once he had gone into Ty Ceirios. Absolute shambles from start to finish. So unprofessional.

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Review from Roger S (Husband of Resident) published on 14 November 2019 Submitted via Website
Overall Experience

This home has provided much love and care for my wife, who suffered from Alzheimer's. It was not only the care shown to my wife, but also the friendliness and kindness shown to me, her husband. I also got to know one or two of the residents and families. This home made a very difficult period so much easier to bear. I still go back there to visit and share in some of the activities. To all at the home - thanks SO much.

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Review from Janet B (Niece of Resident) published on 10 December 2018 Submitted via Website
Overall Experience
My aunt was shown the best of care and nursing during her last years at Ty Ceirios.
The staff were all solicitous of her needs and showed her the greatest respect throughout her deteriorating mental capacity. Living away from the home we were always confident she had the care she needed and the comfort this gave us cannot be measured.

Our grateful thanks to all who cared for her.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 02 October 2025
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

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Frequently Asked Questions about A1 Care Services trading as Ty Ceirios Nursing Home

What types of Care is A1 Care Services trading as Ty Ceirios Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does A1 Care Services trading as Ty Ceirios Nursing Home have?

There are 42 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at A1 Care Services trading as Ty Ceirios Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is A1 Care Services trading as Ty Ceirios Nursing Home to the centre of Pontypool?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact A1 Care Services trading as Ty Ceirios Nursing Home to verify any information. View our terms and conditions. A1 Care Services trading as Ty Ceirios Nursing Home has a Basic Service -more info.