Ty Ceirios Nursing Home Reviews (9)
7.5
Ty Ceirios Nursing Home has a Review Score of 7.5 (7.470) out of 10, based on 3 reviews in the last 2 years.
Over all time Ty Ceirios Nursing Home has 9 reviews.
Review from S M (Wife of Resident) published on 16 September 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to thank all the staff of Ty Ceirios for the care, support and compassion that was shown to my husband, my family and myself during our recent bereavement. We were supported with some much kindness. Thank you.
Reply from Emma Evans, Registered Manager at Ty Ceirios Nursing Home
Thank you for your kind words. It was an honour to look after your loved one and to support you and your family at such a difficult time. It is a privilege to do so, and our staff do an amazing job ensuring the best possible care is always provided to our residents. Emma (Clinical manager)
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Review from Andrea B (Daughter of Resident) published on 12 September 2024
Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum has been at the home for 5 years. Whilst her mental capacity has declined her general health has improved due to the care and compassion of the staff at the home. As a family we have witnessed many changes lately as the home undergoes a transformation and modernisation. The staff at the home
go out of their way to make sure my mum is happy and well looked after. They are generally also very friendly and supportive to families. There are always a range of activities for the residents to join in with as they wish and families are encouraged to join their loved. Mum has always been treated with the utmost dignity. Her personal hygiene and her appearance are important to us and she has a weekly visit by the hairdresser and staff take time to choose outfits to match her needs for that day. Since there was a new manager new equipment and modernisation has taken place throughout the home. Some of which is ongoing.
Reply from Penelope Clark, Registered Manager at Ty Ceirios Nursing Home
Thank you for your lovely feedback and comments. We are very proud of all our staff and how they all go the extra mile. We are all also so excited about the positive changes at Ty Ceirios!
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Review from Philip H (Son of Resident) published on 5 September 2024
Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Attended Ty Ceirios around 1300hrs, lunchtime. There were approximately 12 service users in the downstairs room having lunch.
There were 4 care assistants in the room, 2 of the carers were feeding residents, 1 was talking to the other carers who were feeding the residents and the eldest of the carers
There were 4 care assistants in the room, 2 of the carers were feeding residents, 1 was talking to the other carers who were feeding the residents and the eldest of the carers
was sitting at the desk, by the desktop PC using her mobile phone. The carer using her mobile phone continued to do so for the whole period we were at the home, approx 40 minutes.
My mother's lunch looked like it was originally placed on her lap, but when we arrived it had slipped down to her side between her and the chair in which she was sitting.
Neither of the 2 carers who were not assisting residents looked to see if she was eating (she cannot feed herself) and did very little when I moved the plate of food and placed it on a nearby table.
Therefore my score below for staff is very poor, based on the 2 carers who did nothing to assist any service user. 17th August 2024.
My mother's lunch looked like it was originally placed on her lap, but when we arrived it had slipped down to her side between her and the chair in which she was sitting.
Neither of the 2 carers who were not assisting residents looked to see if she was eating (she cannot feed herself) and did very little when I moved the plate of food and placed it on a nearby table.
Therefore my score below for staff is very poor, based on the 2 carers who did nothing to assist any service user. 17th August 2024.
Reply from Pen Clark, Home Manager at Ty Ceirios Nursing Home
I am sorry you have had a poor experience when visiting your mother. We are now under new management, so please be assured we will investigate thoroughly and identify staff on duty during this incident; further training and supervision will be given and we will continuously monitor the situation. I would also like to extend an invitation to you to come into Ty Ceirios and discuss further.
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Review from Caroline J (Next of Kin) published on 29 December 2021
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team looked after and cared for Mum until she passed away recently from her illness. Mum had been with them for a long while due to her terminal cancer and Dementia issues that got worse over time. All management and staff are fantastic, looking after anyone that needs help with ongoing health and
age problems. Many thanks to you all at Ty Ceirios.
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Review from Rhona C (Daughter of Resident) published on 3 May 2021
Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Severe lack of communication between the staff and the family, which lead to me never seeing my dad alive again once he had gone into Ty Ceirios. Absolute shambles from start to finish. So unprofessional.
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Review from Roger S (Husband of Resident) published on 14 November 2019
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This home has provided much love and care for my wife, who suffered from Alzheimer's. It was not only the care shown to my wife, but also the friendliness and kindness shown to me, her husband. I also got to know one or two of the residents and families. This home made a very difficult period so much
easier to bear. I still go back there to visit and share in some of the activities. To all at the home - thanks SO much.
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Review from Janet B (Niece of Resident) published on 10 December 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt was shown the best of care and nursing during her last years at Ty Ceirios.
The staff were all solicitous of her needs and showed her the greatest respect throughout her deteriorating mental capacity. Living away from the home we were always confident she had the care she needed and the comfort
The staff were all solicitous of her needs and showed her the greatest respect throughout her deteriorating mental capacity. Living away from the home we were always confident she had the care she needed and the comfort
this gave us cannot be measured.
Our grateful thanks to all who cared for her.
Our grateful thanks to all who cared for her.
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Review from Helen G (Daughter of Resident) published on 7 November 2017
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have recently had the privilege of meeting the dedicated, compassionate, caring team of Ty Ceirios Nursing Home.
They cared for my amazing Daddy in the last days of his life and I cannot thank them enough for the respect and genuine affection they showed him and my family.
I would not hesitate
They cared for my amazing Daddy in the last days of his life and I cannot thank them enough for the respect and genuine affection they showed him and my family.
I would not hesitate
to recommend Ty Ceirios Nursing Home ~ it is managed to a very high standard and the carers and nurses are 'Angels'.
Thank you, my friends, for looking after Daddy.
Thank you, my friends, for looking after Daddy.
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Review from Claire M (Granddaughter of Resident) published on 29 May 2017
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What an amazing care home. They looked after my granddad so well, I felt so welcome going to visit.
If anyone is as nervous as I was finding the right place I would definitely recommend Ty Ceirios.
The staff are amazing there.
If anyone is as nervous as I was finding the right place I would definitely recommend Ty Ceirios.
The staff are amazing there.
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Current Review Score: 7.5 (7.470)
Overview of Review Score
The Review Score of 7.5 (7.470) out of 10 for Ty Ceirios Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.1 out of 5 from 3 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.118 for Ty Ceirios Nursing Home is calculated as follows: ( (20 Excellents x 5) + (5 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 34 Ratings = 4.118
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.352 Points relating to the number of positive Reviews for Ty Ceirios Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 2 Positive Reviews ÷ 8.8 = 0.227
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.