Submit a Review for Cwrt Enfys Care Home
Gorof Road, Ystradgynlais, Lower Cwmtwrch, Swansea, SA9 1DS
View Full Details of Cwrt Enfys Care HomeLatest Reviews for Cwrt Enfys Care Home
24 December 2025
Staff are always kind and caring towards my husband and myself. Room is clean with lovely new furniture. Food is excellent, always fresh and well presented with a good variety. Overall, pleased with the nursing care.
18 December 2025
Dad's always clean, smells nice, well kempt. While he sleeps a lot hes well fed and hydrated and seems relatively happy. The staff we've had dealings with have all been friendly, courteous and professional.
18 December 2025
My mother is on the dementia ward. She is looked after extremely well. The staff are very caring and spend time chatting, laughing and joking with her. They treat her with Patience and dignity. I am very happy with Cert Enfys.
16 December 2025
I am so grateful to the entire team at Cwrt Enfys for the wonderful care that my dad receives. He is always well presented which means so much to us as a family that he is being looked after with such dignity, respect and kindness. The staff are lovely, approachable, helpful, supportive and ensure that both my dad and our family feel cared for. Thank you all so much
15 December 2025
Staff are helpful, friendly and can't do enough when we need help. They make sure my husband is comfortable, they check what he wants to eat and drink, they make sure his food is cut up so its easy for him to eat. It's lovely and warm in the rooms and they are very clean.
15 December 2025
All my mothers needs are met and feel it's easy to talk about anything I need to say and feel listened to. I'm kept informed on any vaccination programmes to keep the residents safe from influenza or covid. I'm really happy with the way the staff treat my mother.
15 December 2025
As a family we are very pleased with this care home. Mum is well looked after. Most importantly all the staff are kind and caring and do an excellent job.She has help with personal care & is always clean & tidy. She is well fed & has regular drinks. There are activities on offer. Medical attention is offered if needed. Services eg hairdressing, podiatry are available.
15 December 2025
My mother has lived in Cwrt Enfys for over 3 years and she enjoys living there.She is treated with dignity and respect and she gets on great with the staff team.Myself,My family and my mum have never had any concerns with her care and we know she is well looked after,safe and most important she is happy.
15 October 2025
My father has been a resident at Cwrt Enfys for the past three years. Throughout this time I have been both pleased and impressed by the high standard of care that he has received. The staff have been patient, compassionate and caring whilst attending to my father. They have also been very good at communicating any problems to me and of taking account of my opinion. At every level of staff there have been individuals that have shown an outstanding level of care and as a family we are very happy with the dedication that Cwrt Enfys has shown to my father and to all the other residents, this cannot be an easy task for them but we would like to extend our gratitude to all the staff for the exceptional work that they do.
10 October 2025
My mother had been in Cwrt Enfys for 2 years before she became really frail and passed away. In that time she received amazing care. In her last few days, the home allowed us to stay with her 24/7 and we witnessed the most amazing care we could have hoped for. The staff made us feel that the experience was unique and special, as it was to us. The best staff ever!
19 August 2025
My mum has been a resident since May 2022. Since my mum's admission to Cwrt Enfys Care Home the care & support given to my mum has been second to none. My mum is a resident at Ty Enfys & needs 24 hour nursing care as she has complex needs. The staff always treat her with respect & dignity at all times. I can't thank the entire staff enough & for this I will always be grateful. Also as far as cleanliness the whole home is absolutely spotless. I also write my review on behalf of my Dad who is 96 years of age soon & he is more than grateful for all the care my mother receives.
06 August 2025
She well cared for. Staff are very supportive and interactive with patients/residents. Always keep us informed if something is wrong and provide a good report. We are very grateful for all the staff do here.
04 August 2025
My mum and dad are both residents here at Cwrt Enfys. They were made to feel extremely welcome and both shared a room together as their bedroom and also as a living room until my dad deteriorated and went across to the nursing side. The staff are always polite, professional and extremely accomodating. Both my parents seem very happy here.
30 July 2025
Needs to be more activities everyday to keep minds stimulated, and a list of the activities given to residents each day, for them to be aware of what is available to them each day, and to take part in. Also visits from Clergy on a regular basis to be able to give communion.
24 June 2025
My dad had fallen 4 times in 10 weeks at this home the last one he fallen out of bed onto a hard floor which resulted in a broken hip and currently still in hospital after a op. I made many complaints over his care he was in nursing dementia so should have had highly trained staff watching out for him, other family members also visited often always something wrong on 1 occasion his toenails were so long his nail had split in 2 he was wearing some other persons shoes 3 sizes to small not once but a few times i pointed this out nothing was done as we had to go hunting for my dads slippers. Very under staffed in my opinion the lounge area had at least 20 residents sometimes more each time i visited but only 2 carers in view, fights broke out often. We had to get a carer to help the residents on different 3 occasions. My dads room was very small and gloomy nothing like the photos advertised. Although some staff members seemed eager to help my dad, others did not.
06 March 2025
My husband had a fall whilst in Enfys Fach broke his hip and spent 4 weeks in Hospital. He was found to have a severe pressure sore on his heel which the home claimed happened in the ambulance but this has been disputed by the hospital. His feet were in a very poor state due to the lack of chiropody and the home said they had been let down by their provider of this service. Cleaning and poor hygiene are also an issue and no provision is being made for updating or maintenance. Furniture in the dining/lounge area is in a poor condition. Given the cost of the the top up fees do not consider this home.
01 August 2024
My wife has been a resident here for 3 months prior to taking respite visits over the last two years. During the respite visits, it soon became obvious to me that Cwrt Enfys was a very special place full of very special people providing a very high level of care. It also came across as a friendly place so I had no hesitation in admitting my wife permanently. Now visiting every day I see firsthand and more frequently the high level of care from all Departments as her needs are all attended to in a very loving caring manner. For my part, it is always a pleasure and a privilege to be amongst all the special people here whom I look upon as my friends who have made me very welcome into the family atmosphere that prevails at Cwrt Enfys. I thank you all from the bottom of my heart for looking after my wife and making myself so welcome. Roy Edwards
19 March 2024
I travel with my husband to visit my Mum every 4-6 weeks or as often as we can from Ireland. Mum has been on the 1st floor now for well over two years, each time we visit we find her room and herself clean, and safe and her needs met by the wonderful team of care staff that are usually very busy but always have time for a chat about Mum if we need to. We always have a pleasant welcome on our visits which means so much as we find our visits sometimes emotional as our Mum's Dementia and health issues cause her to become more dependent. Thank you so much for all you do for Mum and the work you commit to. Take Care of yourselves.
30 January 2024
I can't give enough thanks to all the staff for the excellent care they gave my sister. She was always treated with great respect and they did everything possible to ensure she was comfortable. We were always made very welcome when we visited. They listened and answered all our enquiries. Whenever it was possible they made sure that my sister could be included in activities. We all had confidence that my sister was being cared for by wonderful staff and will always be thankful to them.
29 January 2024
I would like to thank all the care, nursing, maintenance, kitchen, entertainment and office staff for all the wonderful care and comfort they have given to my mother and our family. The care and attention was above and beyond. They have made my mother feel like it was her home she was living in and they were her family. I cannot begin to tell you what attention to detail they provide it’s the little things they do. My mother was so very ill this week, but every time they came into the room they addressed her and called her name. They have gone through this journey with us and have made the difficult, task bearable by holding us up when we have been at our lowest. They have offered a friendly smile, a shoulder and have talked us through everything. I will never be able to thank this team enough, but I would love them to be commended for their excellence. Thank you from the bottom of our hearts.
Latest Reviews for Cwrt Enfys Care Home
24 December 2025
Staff are always kind and caring towards my husband and myself. Room is clean with lovely new furniture. Food is excellent, always fresh and well presented with a good variety. Overall, pleased with the nursing care.
18 December 2025
Dad's always clean, smells nice, well kempt. While he sleeps a lot hes well fed and hydrated and seems relatively happy. The staff we've had dealings with have all been friendly, courteous and professional.
18 December 2025
My mother is on the dementia ward. She is looked after extremely well. The staff are very caring and spend time chatting, laughing and joking with her. They treat her with Patience and dignity. I am very happy with Cert Enfys.
16 December 2025
I am so grateful to the entire team at Cwrt Enfys for the wonderful care that my dad receives. He is always well presented which means so much to us as a family that he is being looked after with such dignity, respect and kindness. The staff are lovely, approachable, helpful, supportive and ensure that both my dad and our family feel cared for. Thank you all so much
15 December 2025
Staff are helpful, friendly and can't do enough when we need help. They make sure my husband is comfortable, they check what he wants to eat and drink, they make sure his food is cut up so its easy for him to eat. It's lovely and warm in the rooms and they are very clean.
15 December 2025
All my mothers needs are met and feel it's easy to talk about anything I need to say and feel listened to. I'm kept informed on any vaccination programmes to keep the residents safe from influenza or covid. I'm really happy with the way the staff treat my mother.
15 December 2025
As a family we are very pleased with this care home. Mum is well looked after. Most importantly all the staff are kind and caring and do an excellent job.She has help with personal care & is always clean & tidy. She is well fed & has regular drinks. There are activities on offer. Medical attention is offered if needed. Services eg hairdressing, podiatry are available.
15 December 2025
My mother has lived in Cwrt Enfys for over 3 years and she enjoys living there.She is treated with dignity and respect and she gets on great with the staff team.Myself,My family and my mum have never had any concerns with her care and we know she is well looked after,safe and most important she is happy.
15 October 2025
My father has been a resident at Cwrt Enfys for the past three years. Throughout this time I have been both pleased and impressed by the high standard of care that he has received. The staff have been patient, compassionate and caring whilst attending to my father. They have also been very good at communicating any problems to me and of taking account of my opinion. At every level of staff there have been individuals that have shown an outstanding level of care and as a family we are very happy with the dedication that Cwrt Enfys has shown to my father and to all the other residents, this cannot be an easy task for them but we would like to extend our gratitude to all the staff for the exceptional work that they do.
10 October 2025
My mother had been in Cwrt Enfys for 2 years before she became really frail and passed away. In that time she received amazing care. In her last few days, the home allowed us to stay with her 24/7 and we witnessed the most amazing care we could have hoped for. The staff made us feel that the experience was unique and special, as it was to us. The best staff ever!
19 August 2025
My mum has been a resident since May 2022. Since my mum's admission to Cwrt Enfys Care Home the care & support given to my mum has been second to none. My mum is a resident at Ty Enfys & needs 24 hour nursing care as she has complex needs. The staff always treat her with respect & dignity at all times. I can't thank the entire staff enough & for this I will always be grateful. Also as far as cleanliness the whole home is absolutely spotless. I also write my review on behalf of my Dad who is 96 years of age soon & he is more than grateful for all the care my mother receives.
06 August 2025
She well cared for. Staff are very supportive and interactive with patients/residents. Always keep us informed if something is wrong and provide a good report. We are very grateful for all the staff do here.
04 August 2025
My mum and dad are both residents here at Cwrt Enfys. They were made to feel extremely welcome and both shared a room together as their bedroom and also as a living room until my dad deteriorated and went across to the nursing side. The staff are always polite, professional and extremely accomodating. Both my parents seem very happy here.
30 July 2025
Needs to be more activities everyday to keep minds stimulated, and a list of the activities given to residents each day, for them to be aware of what is available to them each day, and to take part in. Also visits from Clergy on a regular basis to be able to give communion.
24 June 2025
My dad had fallen 4 times in 10 weeks at this home the last one he fallen out of bed onto a hard floor which resulted in a broken hip and currently still in hospital after a op. I made many complaints over his care he was in nursing dementia so should have had highly trained staff watching out for him, other family members also visited often always something wrong on 1 occasion his toenails were so long his nail had split in 2 he was wearing some other persons shoes 3 sizes to small not once but a few times i pointed this out nothing was done as we had to go hunting for my dads slippers. Very under staffed in my opinion the lounge area had at least 20 residents sometimes more each time i visited but only 2 carers in view, fights broke out often. We had to get a carer to help the residents on different 3 occasions. My dads room was very small and gloomy nothing like the photos advertised. Although some staff members seemed eager to help my dad, others did not.
06 March 2025
My husband had a fall whilst in Enfys Fach broke his hip and spent 4 weeks in Hospital. He was found to have a severe pressure sore on his heel which the home claimed happened in the ambulance but this has been disputed by the hospital. His feet were in a very poor state due to the lack of chiropody and the home said they had been let down by their provider of this service. Cleaning and poor hygiene are also an issue and no provision is being made for updating or maintenance. Furniture in the dining/lounge area is in a poor condition. Given the cost of the the top up fees do not consider this home.
01 August 2024
My wife has been a resident here for 3 months prior to taking respite visits over the last two years. During the respite visits, it soon became obvious to me that Cwrt Enfys was a very special place full of very special people providing a very high level of care. It also came across as a friendly place so I had no hesitation in admitting my wife permanently. Now visiting every day I see firsthand and more frequently the high level of care from all Departments as her needs are all attended to in a very loving caring manner. For my part, it is always a pleasure and a privilege to be amongst all the special people here whom I look upon as my friends who have made me very welcome into the family atmosphere that prevails at Cwrt Enfys. I thank you all from the bottom of my heart for looking after my wife and making myself so welcome. Roy Edwards
19 March 2024
I travel with my husband to visit my Mum every 4-6 weeks or as often as we can from Ireland. Mum has been on the 1st floor now for well over two years, each time we visit we find her room and herself clean, and safe and her needs met by the wonderful team of care staff that are usually very busy but always have time for a chat about Mum if we need to. We always have a pleasant welcome on our visits which means so much as we find our visits sometimes emotional as our Mum's Dementia and health issues cause her to become more dependent. Thank you so much for all you do for Mum and the work you commit to. Take Care of yourselves.
30 January 2024
I can't give enough thanks to all the staff for the excellent care they gave my sister. She was always treated with great respect and they did everything possible to ensure she was comfortable. We were always made very welcome when we visited. They listened and answered all our enquiries. Whenever it was possible they made sure that my sister could be included in activities. We all had confidence that my sister was being cared for by wonderful staff and will always be thankful to them.
29 January 2024
I would like to thank all the care, nursing, maintenance, kitchen, entertainment and office staff for all the wonderful care and comfort they have given to my mother and our family. The care and attention was above and beyond. They have made my mother feel like it was her home she was living in and they were her family. I cannot begin to tell you what attention to detail they provide it’s the little things they do. My mother was so very ill this week, but every time they came into the room they addressed her and called her name. They have gone through this journey with us and have made the difficult, task bearable by holding us up when we have been at our lowest. They have offered a friendly smile, a shoulder and have talked us through everything. I will never be able to thank this team enough, but I would love them to be commended for their excellence. Thank you from the bottom of our hearts.