Cwrt Enfys Care Home

Gorof Road, Ystradgynlais, Lower Cwmtwrch, Swansea SA9 1DS
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8.4 62 Reviews
  • Cwrt Enfys Care Home, Swansea
Cwrt Enfys is an open and welcoming care home situated in the beautiful upper Swansea Valley on the outskirts of the village of Ystradgynlais. It is one of 5 premium Silvercrest care homes in South Wales.

The home and its whole team are fully equipped and trained to provide excellence in relationship-centred care for all residents. They continually strive for higher quality in care and lifestyle across a range of residential, nursing and dementia needs.

Cwrt Enfys provides an open door policy for families to ensure transparent and responsible care across its communities while giving residents personalised care.

All admin, care, catering, domestic, lifestyle, maintenance, nursing teams work together to provide a safe and relaxed atmosphere, creating a real sense of community in a family home environment. Residents have ample opportunities to keep mind and body engaged thanks to the dedicated team who provide a wide range of activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £1200 – £1350
  • Self-Funded Nursing Care: £1240 – £1400
  • Self-Funded Nursing Dementia Care: £1280 – £1500

All personal and nursing care included as well as all hotel services costs.
Additional services such as hairdressing and chiropody would carry a small additional charge.
Top ups are usually required and assessed on an individual basis, please enquire with management.

These prices are only a guideline, please contact Cwrt Enfys Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group/Owner

Person in charge

  • Lindsey Davies (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, social services and Private
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (97)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Open visiting available

Parking

  • On site parking available

Cwrt Enfys Care Home Reviews (62)

8.4

Cwrt Enfys Care Home has a Review Score of 8.4 (8.359) out of 10, based on 11 reviews in the last 2 years.
Over all time Cwrt Enfys Care Home has 62 reviews.

Overall Experience
  • 45
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Date Published
  • 62
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Reviewer Connection to Cwrt Enfys Care Home
  • 22
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  • 4
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  • 2
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Total of 62, showing 1-20
Review from Delyth M (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident since May 2022. Since my mum's admission to Cwrt Enfys Care Home the care & support given to my mum has been second to none. My mum is a resident at Ty Enfys & needs 24 hour nursing care as she has complex needs. The staff always treat her with respect & dignity at all times.
I can't thank the entire staff enough & for this I will always be grateful. Also as far as cleanliness the whole home is absolutely spotless. I also write my review on behalf of my Dad who is 96 years of age soon & he is more than grateful for all the care my mother receives.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

We are delighted to hear that you feel that mum is receiving the care, respect, and dignity she deserves, and that your dad also feels reassured and grateful. It's reassuring to know you value both the dedication of our care team, along with the high standards of cleanliness within the home. Your kind words mean a great deal to us all and will be shared with the staff. Thank you for taking the time to leave your review.

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Review from Anne H (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She well cared for. Staff are very supportive and interactive with patients/residents. Always keep us informed if something is wrong and provide a good report. We are very grateful for all the staff do here.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you for taking the time to leave a review. We are pleased to hear that you feel mum is well cared for by a supportive staff team, who interact well with residents. We understand how important good communication is with families, enabling peace of mind and reassurance. Thank you again for your review, and we look forward to sharing your positive comments with the team.

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Review from Melanie E (Daughter of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum and dad are both residents here at Cwrt Enfys. They were made to feel extremely welcome and both shared a room together as their bedroom and also as a living room until my dad deteriorated and went across to the nursing side. The staff are always polite, professional and extremely accomodating.
Both my parents seem very happy here.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you for taking the time to leave a review. We're very pleased to hear that your mum and dad felt welcomed and supported at Cwrt Enfys, and that they've been able to stay connected during a time of change for them. It's good to know they are both happy, and that you have found the staff team to be polite and professional. Your feedback is important, and we look forward to sharing such positive words with our team at Cwrt Enfys. Thank you again.

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Review from Gary E (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Needs to be more activities everyday to keep minds stimulated, and a list of the activities given to residents each day, for them to be aware of what is available to them each day, and to take part in. Also visits from Clergy on a regular basis to be able to give communion.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you for your feedback and for sharing your suggestions. We understand that meaningful daily activities and spiritual support are both important to overall wellbeing. We do have a weekly activity calendar which is posted around the home, but we appreciate that maybe this could be better shared with residents. Your comments will be shared with the team and will be considered as we continue to develop and improve the experience for all our residents. Thank you again for your feedback. Should you have any further concerns or suggestions, please feel free to raise them with the home manager at your next visit.

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Review from Mary J (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother is getting at Cwrt Enfys is fantastic. The staff on the dem floor are amazing. They are so caring with the residents. I often see them spending time chatting and laughing with the old people. They are extremely caring & professional. they aim to keep the residents happy, comfortable
& content all the time. Those care staff are ex.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you for taking the time to leave such lovely feedback. We're so pleased to hear that your mother is receiving fantastic care at Cwrt Enfys. It's heartening to know that the dementia care team are making such a positive impact through their compassion, professionalism, and time spent with residents. Your kind words mean a great deal and will be shared with the team. Thank you again.

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Review from Cath W (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
My dad had fallen 4 times in 10 weeks at this home the last one he fallen out of bed onto a hard floor which resulted in a broken hip and currently still in hospital after a op.
I made many complaints over his care he was in nursing dementia so should have had highly trained staff watching
out for him, other family members also visited often always something wrong on 1 occasion his toenails were so long his nail had split in 2 he was wearing some other persons shoes 3 sizes to small not once but a few times i pointed this out nothing was done as we had to go hunting for my dads slippers. Very under staffed in my opinion the lounge area had at least 20 residents sometimes more each time i visited but only 2 carers in view, fights broke out often. We had to get a carer to help the residents on different 3 occasions. My dads room was very small and gloomy nothing like the photos advertised. Although some staff members seemed eager to help my dad, others did not.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you for taking the time to share your concerns. We are sorry to hear about your experience and are disappointed to learn that your expectations were not met. The wellbeing, safety, and dignity of those in our care are always our top priority, and we take feedback of this nature seriously.We would welcome the opportunity to discuss your concerns in more detail. Please contact the home to arrange a conversation with the Home Manager, who will be happy to listen and work with you to address the issues raised. Thank you again.

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Review from Ann N (Wife of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
My husband had a fall whilst in Enfys Fach broke his hip and spent 4 weeks in Hospital. He was found to have a severe pressure sore on his heel which the home claimed happened in the ambulance but this has been disputed by the hospital. His feet were in a very poor state due to the lack of chiropody
and the home said they had been let down by their provider of this service. Cleaning and poor hygiene are also an issue and no provision is being made for updating or maintenance. Furniture in the dining/lounge area is in a poor condition. Given the cost of the the top up fees do not consider this home.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you for sharing your feedback. We are sorry to hear that your experience at Enfys Fach was not as expected. The wellbeing of our residents is our priority, and we take your concerns seriously.Regarding your husband's pressure sore, we understand that there are differing views on this, and we are working with the relevant professionals to fully understand where this was acquired. We acknowledge the challenges with chiropody services, and the impact that has had, and are addressing this with our provider. We also take cleanliness and comfort seriously and are continually reviewing and upgrading our facilities.We would welcome the opportunity to discuss your concerns further in person. Please feel free to contact us directly.

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Review from Roy E (Husband of Resident) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident here for 3 months prior to taking respite visits over the last two years. During the respite visits, it soon became obvious to me that Cwrt Enfys was a very special place full of very special people providing a very high level of care. It also came across as a friendly place
so I had no hesitation in admitting my wife permanently. Now visiting every day I see firsthand and more frequently the high level of care from all Departments as her needs are all attended to in a very loving caring manner. For my part, it is always a pleasure and a privilege to be amongst all the special people here whom I look upon as my friends who have made me very welcome into the family atmosphere that prevails at Cwrt Enfys.
I thank you all from the bottom of my heart for looking after my wife and making myself so welcome.
Roy Edwards
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you for taking the time to write such a kind review. We're glad that Cwrt Enfys made a positive impression during your wife's respite visits and that you felt confident in choosing us for her permanent care. It's heartwarming to hear that your wife's needs are met with such love and care and that you feel welcomed and part of our family atmosphere. Your appreciation means a lot and we look forward to sharing your positive words with our staff team. Thank you again.

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Review from Denise S (Daughter of Resident) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I travel with my husband to visit my Mum every 4-6 weeks or as often as we can from Ireland. Mum has been on the 1st floor now for well over two years, each time we visit we find her room and herself clean, and safe and her needs met by the wonderful team of care staff that are usually very busy but
always have time for a chat about Mum if we need to. We always have a pleasant welcome on our visits which means so much as we find our visits sometimes emotional as our Mum's Dementia and health issues cause her to become more dependent. Thank you so much for all you do for Mum and the work you commit to.
Take Care of yourselves.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you for taking the time to write your review. We are pleased to hear that you are happy with the support and care given to Mum and that our staff can offer you peace of mind, especially as living away from Mum. We will share your kind words with the team who'll be very happy to hear them. Again thank you for your review and we look forward to your next visit from Ireland.

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Review from Janice W (Sister of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't give enough thanks to all the staff for the excellent care they gave my sister. She was always treated with great respect and they did everything possible to ensure she was comfortable.
We were always made very welcome when we visited. They listened and answered all our enquiries. Whenever
it was possible they made sure that my sister could be included in activities.
We all had confidence that my sister was being cared for by wonderful staff and will always be thankful to them.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you so much for your review. It's heartening to hear such kind words in regard to the care and support that your sister has received at Cwrt Enfys. The whole team at the home pride themselves on providing dignified and compassionate care, and it's great to hear that also transpires into a warm welcome for families and visitors. Inclusion and stimulation is key and it's good that your sister was encouraged to participate in activities where possible. Once again thank you for your kind words, which we will share with a delighted team.

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Review from Georgina D (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the care, nursing, maintenance, kitchen, entertainment and office staff for all the wonderful care and comfort they have given to my mother and our family.
The care and attention was above and beyond. They have made my mother feel like it was her home she was living in and
they were her family.
I cannot begin to tell you what attention to detail they provide it’s the little things they do. My mother was so very ill this week, but every time they came into the room they addressed her and called her name.
They have gone through this journey with us and have made the difficult, task bearable by holding us up when we have been at our lowest.
They have offered a friendly smile, a shoulder and have talked us through everything.
I will never be able to thank this team enough, but I would love them to be commended for their excellence.
Thank you from the bottom of our hearts.
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home

Thank you for taking the time to leave a review. We are so pleased to hear such positive words on how each department within the home have provided both you and your mum true comfort. Living in a care home can be a difficult transition for many and it's really reassuring to hear that mum felt and saw Cwrt Enfys as her home. We will of course share your very kind words and gratitude with the team at the home, who I'm sure will be very pleased to hear them. Thank you again for taking the time, and we wish you and your family well.

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Review from H L (Son of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Cwrt Enfys for two weeks of respite care in May.
She was a little apprehensive, however, any fears were dispelled by the care and reassurance given by the staff.
She thoroughly enjoyed her stay and made many new friends.
I want to thank all the staff at Cwrt Enfys for their care
and support.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

We are glad your mother enjoyed her stay with us and we would welcome her back in the future, thanks for your review.

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Review from Robert B (Son of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident of Cwrt Enfys Care Home and we are very happy with how she is cared for by all the staff. Our concerns are always listened to and we feel comfortable talking with the staff and raising any queries we have as they are always dealt with accordingly and we are always felt at ease.
Also, the manager is always available to help when needed as well as the lady in reception who is always happy to help and they all deserve awards.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your lovely review of the home and our staff team who go above and beyond for our residents and families.
Thank you.

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Review from D T (Stepdaughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very relaxed atmosphere when visiting, which has an anytime policy. There is always a member of staff at hand if needed. A good standard of care, with respect and dignity. We are always contacted if needed and feel the home communicates well.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for your honest appraisal of the home and the hard-working team.
We always aim to provide excellent care.

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Review from Alison H (Daughter of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find the care and attention given to my mother are usually of a high standard. There have been occasions where there have been shortfalls but the staff have been open in acknowledging that if we have brought it to their attention and they have tried to make sure that it is remedied. It has now been
her home for more than eight years.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your honest review - we are pleased your mother has been in the home for eight years and the home has been responsive in addressing any concerns you have had. We hope your mother will remain with us for many more years to come.

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Review from H O (Son of Resident) published on 13 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cwrt Enfys Care Home has been excellent to my mother since she broke her hip in a recent fall. The care and attention has been 10/10 even getting my mother involved in the activities. Hope that everything can continue to make my mother's enjoyment continue at the good old age of 98. Well done.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your lovely review, we are so happy your mother who is 98 years young has settled well into the home after her recent traumatic hip fracture.

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Review from Ian M (Son of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the staff to be excellent in dealing with my mother and are always friendly and energetic not just for the residents but also towards the visitors to the unit. The cleanliness is excellent and the rooms are well equipped.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for taking the time to review us. The hard-working staff and management teams will be delighted with the feedback and we are pleased your mum is thriving in the home.

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Review from Rhian D (Daughter of Resident) published on 18 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident of Cwrt Enfys Care Home and has dementia. The overall care she receives is excellent and fully praise the care staff who work way beyond their job title and are so deserving of a higher pay wage to reflect their commitment to keeping my mother safe and well. When we chose to
place mam with you we were assured there would be lots of interaction with the entertainment team however where this was the case it now seems to have deteriorated. I am told there are only three people employed to provide activities for the whole of Cwrt Enfys with approx 100 patients, this is unfair to the team and unreasonable expectations. Can this be addressed as it has a knock-on effect on the residents who so desperately need this interaction.
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Review from A T (Son of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Cwrt Enfys is always warm and welcoming. Staff are courteous and professional and caring to residents. The staff make the residents feel at home. Any concerns that arise are dealt with quickly and contact outside surgeries where required.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for kindly taking the time to review our home.

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Review from S P (Cousin of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
Resident health Issues can be slow in being resolved however things do usually get resolved within a reasonable period of time.
The senior care staff are always available if we need to ask about their issues. We appreciate the time and care that is given to the resident.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for taking the time to review our home. Staff shortages have impacted our service, but we are working hard to resolve these issues.

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Current Review Score: 8.4 (8.359)

Overview of Review Score

The Review Score of 8.4 (8.359) out of 10 for Cwrt Enfys Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.155 for Cwrt Enfys Care Home is calculated as follows: ( (82 Excellents x 5) + (14 Goods x 4) + (13 Satisfactorys x 3) + (11 Poors x 2) + (9 Very Poors x 1) ) ÷ 129 Ratings = 4.155
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.204 Points relating to the number of positive Reviews for Cwrt Enfys Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8. 8 Positive Reviews ÷ 19.8 = 0.404
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

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Frequently Asked Questions about Cwrt Enfys Care Home

What types of Care is Cwrt Enfys Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cwrt Enfys Care Home have?

There are 97 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Cwrt Enfys Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cwrt Enfys Care Home to the centre of Swansea?

13.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cwrt Enfys Care Home to verify any information. View our terms and conditions. Cwrt Enfys Care Home has an Enhanced Service - more info.