Cwrt Enfys Care Home

Gorof Road, Ystradgynlais, Lower Cwmtwrch, Swansea SA9 1DS
Review Us
8.4 62 Reviews
  • Cwrt Enfys Care Home, Swansea
Cwrt Enfys is an open and welcoming care home situated in the beautiful upper Swansea Valley on the outskirts of the village of Ystradgynlais. It is one of 5 premium Silvercrest care homes in South Wales.

The home and its whole team are fully equipped and trained to provide excellence in relationship-centred care for all residents. They continually strive for higher quality in care and lifestyle across a range of residential, nursing and dementia needs.

Cwrt Enfys provides an open door policy for families to ensure transparent and responsible care across its communities while giving residents personalised care.

All admin, care, catering, domestic, lifestyle, maintenance, nursing teams work together to provide a safe and relaxed atmosphere, creating a real sense of community in a family home environment. Residents have ample opportunities to keep mind and body engaged thanks to the dedicated team who provide a wide range of activities.
Show Cwrt Enfys Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1300
  • Self-Funded Residential Dementia Care: £1200 – £1350
  • Self-Funded Nursing Care: £1240 – £1400
  • Self-Funded Nursing Dementia Care: £1280 – £1500

All personal and nursing care included as well as all hotel services costs.
Additional services such as hairdressing and chiropody would carry a small additional charge.
Top ups are usually required and assessed on an individual basis, please enquire with management.

These prices are only a guideline, please contact Cwrt Enfys Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group/Owner

Person in charge

  • Lindsey Davies (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, social services and Private
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (97)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Open visiting available

Parking

  • On site parking available

Cwrt Enfys Care Home Reviews (62)

8.4

Cwrt Enfys Care Home has a Review Score of 8.4 (8.359) out of 10, based on 11 reviews in the last 2 years.
Over all time Cwrt Enfys Care Home has 62 reviews.

Overall Experience
  • 45
  • 12
  • 2
  • 3
  • 0
Date Published
  • 62
  • 6
  • 7
  • 11
  • 51
Reviewer Connection to Cwrt Enfys Care Home
  • 22
  • 14
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 21-40
Review from G M (Son-in-law of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff at Cwrt Enfys have shown exceptional care and concern for my father in law. Their job is by no means easy. They must often feel under pressure and that they are doing thankless work at times, but it means an awful lot to the families of residents, who can rest at ease knowing that their loved
ones are very well looked after and safe at Cwrt Enfys.
Without exception, all staff have shown a high standard of professionalism, respect and care towards the residents, despite many challenges, and the residents not being able to express gratitude in normal ways. We would like to thank them all for their hard work.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your kind review the hard working staff and management work tirelessly to ensure the home provides exceptional care and attention for all residents and families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian J (Daughter of Resident) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother spent her final weeks at Cwrt Enfys Care Home, she was given the best possible care. The staff were amazing and nothing was too much for them.
People are quick to criticise care homes but this care home met all our mother's needs, they went over and above to make her time with them happy
and comfortable.
The manager and staff always had time for family members if we needed to know anything.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thanks for your very kind review which the staff will be delighted with.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G D (Daughter of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have worked hard through a very difficult time but have remained helpful, caring and cheerful.
FaceTime was a vital link when visiting was not possible - thank you to everyone who made this happen.
Thank you.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for taking the time and trouble to review the home which we work hard to maintain as the best home in the locality.
We hard working management and staff team will be delighted with your feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise W (Niece of Resident) published on 15 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt recently passed away at Cwrt Enfys Care Home having been a resident there for four years. The care she received there made her last years so much easier for her and she was very happy. As a family, we were also so grateful for the way she was treated and cared for and had every confidence
about her safety and happiness. The staff at the home could not have been kinder or more helpful and showed a great deal of love and support for her. My aunt spent most of her years at Enfys Fach where she enjoyed joining in the activities and felt very much at home and well looked after. She had to move to the nursing side of the home as she became a lot more frail - here again, she was very well looked after and her increasing needs for help and nursing were provided with great kindness and love.


I can't thank the staff at the home enough for all they did for my aunt and for making the last four years of her life so much happier than they would otherwise have been.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your kind review; we are sorry for the loss of your beloved aunt. The staff team at the home will be informed of your kind words and be grateful for the compliments.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Moira D (Wife of Resident) published on 9 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Cwrt Enfys Care Home in the Woodlands EMI unit since June 2019. He is well looked after by kind and caring staff. We are treated like family, all the staff are dedicated, kind, patient and hard working. I wish to thank the activities team for the care and attention
given to my husband. We have regular video calls and I can see my husband is very happy and relaxed in their company. Due to Covid, indoor visits are not regular at the moment, it warms my heart to know that my husband is being entertained so well with arts and crafts, games, music, visits to the sensory room and visits to the garden, cooking and baking and many more activities. The team are very talented and bring a great deal of happiness to the residents.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you so much for your kind review at this difficult time for all care homes, the dedicated staff team will be delighted.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine E (Daughter-in-law of Resident) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely homely, friendly place. My mother-in-law has settled well with the care she needs, very happy with the care she has. Thank you to all staff and management for your excellent hard work in keeping all the residents safe and well cared for in these exceptional times, thanks to all.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for taking the time to write a very lovely review. The hard-working team will be delighted.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola E (Daughter-in-law of Resident) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Faced with the sudden realisation of having to move our mother-in-law into a care home, Cwrt Enfys exceeds our expectations of exceptional care for her. She is happy in her new home and is surrounded by such caring staff.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

The staff team will be delighted that their hard work and dedication is appreciated, thank you for supporting the home and our residents at this very challenging time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen J (Daughter of Resident) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care given to our mother since she's been in Cwrt Enfys. Can't fault the caring staff and can only praise all the hard work and dedication they have. We know mam is in good hands and would definitely recommend this care home.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for your support for the hard-working management and staff team at the home - we know they go the extra mile particularly at this very challenging time and are grateful for your recognition.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marlene D (Sister-in-law of Resident) published on 3 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother in law has been in Cwrt Enfys since November 2018. Since that time we have had a wonderful relationship with the Nursing Home and staff, nothing has been too much trouble. Always felt able to ask about anything however small. Since Covid and lockdown, the staff have been extra helpful. Having
video calls makes us feel better and knowing that he is keeping well and comfortable makes it much easier not been able to visit. We really appreciate all the care and dedication Cwrt Enfys staff are giving to their patients. Thank you all. When this difficult time is over we will all have our chance to say our special thanks to Cwrt Enfys and your staff.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for your very kind words, it is gratefully appreciated by the hard-working team at the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary H (Daughter of Resident) published on 30 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful care home with cheerful, dedicated staff who always go the extra mile despite the very difficult time this year. They are always there to reassure our mam and me that she is happy and smiling during the lockdown. There are always plenty of activities going on. Staff members give their time
to chat and support the residents during video calls, which are invaluable as we cannot visit. I thank all staff from the bottom of my heart. A real home from home.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you very much for taking the time to write a lovely review of our home. We are all very proud of the whole team at the home who have created such a wonderful environment for our residents. We thank you for your support during this difficult time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm E (Son of Resident) published on 29 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the bottom of my heart, I am so glad that we, as a family, had the privilege of Mam being accepted at your home. You all have been absolutely brilliant in these difficult times and you all should be proud of what you do for the residents. Again, from all the family, diolch un fawr. (Thank you)
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you so much for your kind words; it means a lot to the hard-working team and management at the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith E (Son of Resident) published on 29 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at the home for two years and during that time I and other family members are extremely grateful for the care and support my mother has received. The entire staff are always pleasant, welcoming and friendly. My mother's first language is Welsh and fortunately, many of the
care workers are able to converse with my mother in Welsh. Communication between the home and myself are extremely good.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your kind review at this difficult time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Son of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother needed EMI nursing, and after viewing a number of care home facilities, we decided on Cwrt Enfys. From first looking at the home, we felt it was the perfect place for my mother, and 10 months later, we feel justified in our choice as my mother receives wonderful care and is treated properly
and with dignity, and I would certainly recommend Cwrt Enfys to anyone.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your support during this difficult time, the hard working staff and management team will be delighted with your review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Owen J (Son of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional care from exceptional staff whose demonstrable commitment goes far beyond what the job entails. It is a great comfort to us to know that mum is in the loving care of extraordinary people.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your very kind review, especially during this very difficult time, the staff and management team definitely do go above and beyond.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phil H (Son of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother looks very well cared for.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your support and kind review during this very difficult COVID-19 times.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Llinos T (Daughter of Resident) published on 2 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As can be seen by the answers I have made to the options, I cannot find any fault whatsoever with the home. They not only care for my mother wonderfully well, but they are also extremely helpful, considerate and caring towards myself taking an interest in my health and wellbeing too. I cannot commend
each and every one of them from the cleaners, carers up to management and office staff enough other than to say that they care and look after my mum as much as I do. The staff are all so happy and pristine in their workplace and as such lifts my mother's mood as she does miss her own home so much. I would have no hesitation at all to recommend the home to anyone looking for places for their loved ones.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your very kind review in this very difficult time for all care homes, the staff team and management will be delighted with your feedback, they work very hard.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jason S (Son of Resident) published on 2 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
We as a family are very pleased with the care and attention that is shown to our Dad /Husband. It is very difficult at present with the conditions we are faced with and not being able to see our loved ones.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank-you for your support in this difficult time for all care homes - this has affected residents, staff and families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Zoe W (Niece of Resident) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie is currently residing at this beautiful care home in Ystradgynlais. The care, staff and feel of the home are second to none. The home is inviting with a warm feeling, the staff cannot do enough for my auntie and she really enjoys being here. There are activities to keep her busy during the
day and there is a general feeling within the family, that we trust this home with someone we dearly love, something that anyone having to place a relative in a nursing home needs to know, that their relative is cared for and looked after. I cannot speak highly enough about the home.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Thank you for your lovely review, the hard-working team and management are delighted. We aim to be the best home in the locality and your feedback is truly valued and appreciated and positively reinforces all the hard work being done.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E L B (Wife of Resident) published on 16 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot express my extreme thankfulness for the care given to my husband at Cwrt Enfys Nursing Home.
Dementia is a horrible illness, the staff have to be very understanding and caring with their patients.
I checked out a number of nursing homes and chose Cwrt Enfys not just for the atmosphere but
also the organised working of the home.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

Many thanks for your kind review, the hardworking team at the home will be delighted.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ella (Daughter of Resident) published on 19 March 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
Unfortunately, my mother was served a 28-day notice after residing at Cwrt Enfys for 5 months. Moving my mother who has a diagnosis of Alzheimer’s to a completely different environment is both upsetting and heartbreaking. Lacking in empathy and compassion.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care Home

We are sorry about having to serve notice on your mother, this is only ever done as a last resort and very infrequently, as we understand the impact this can have on residents and their families. Your mother has been residing in the residential community of our home for 5 months. Unfortunately, people living with dementia can have changing care needs, in particular, if and when their condition deteriorates they might need additional interventions and support mechanisms to be put in place. Due to a number of incidents, our skilled management and care teams deemed it was unsafe for your mother to be continued to be looked after in the residential community. In short, we were unable to meet her needs whilst also meeting the needs of other residents and staff on the unit. We did offer to move your mother to another community in the home, where we felt she could have been safely cared for, however you declined this. Unfortunately, we therefore reached an impasse and in order to continue to meet the needs of all our residents and staff, we were left with no choice but to serve notice. We certainly hope your mother settles well into her new home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.359)

Overview of Review Score

The Review Score of 8.4 (8.359) out of 10 for Cwrt Enfys Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.155 for Cwrt Enfys Care Home is calculated as follows: ( (82 Excellents x 5) + (14 Goods x 4) + (13 Satisfactorys x 3) + (11 Poors x 2) + (9 Very Poors x 1) ) ÷ 129 Ratings = 4.155
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.204 Points relating to the number of positive Reviews for Cwrt Enfys Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8. 8 Positive Reviews ÷ 19.8 = 0.404
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cwrt Enfys Care Home to verify any information. View our terms and conditions. Cwrt Enfys Care Home has an Enhanced Service - more info.