Cwrt Enfys Care Home

Gorof Road, Ystradgynlais, Lower Cwmtwrch, Swansea SA9 1DS
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9.3 71 Reviews
  • Cwrt Enfys Care Home, Swansea
Cwrt Enfys is an open and welcoming care home situated in the beautiful upper Swansea Valley on the outskirts of the village of Ystradgynlais. It is one of 5 premium Silvercrest care homes in South Wales.

The home and its whole team are fully equipped and trained to provide excellence in relationship-centred care for all residents. They continually strive for higher quality in care and lifestyle across a range of residential, nursing and dementia needs.

Cwrt Enfys provides an open door policy for families to ensure transparent and responsible care across its communities while giving residents personalised care.

All admin, care, catering, domestic, lifestyle, maintenance, nursing teams work together to provide a safe and relaxed atmosphere, creating a real sense of community in a family home environment. Residents have ample opportunities to keep mind and body engaged thanks to the dedicated team who provide a wide range of activities.
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Care Provided by Cwrt Enfys Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

All personal and nursing care included as well as all hotel services costs.
Additional services such as hairdressing and chiropody would carry a small additional charge.
Top ups are usually required and assessed on an individual basis, please enquire with management.

Contact Cwrt Enfys Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Cwrt Enfys Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lindsey Davies (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (97)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Open visiting available

Parking

  • On site parking available

Cwrt Enfys Care Home Reviews (71)

9.3

Cwrt Enfys Care Home has a Review Score of 9.3 (9.290) out of 10, based on 20 reviews in the last 2 years.
Over all time Cwrt Enfys Care Home has 71 reviews.

Overall Experience
  • 53
  • 13
  • 2
  • 3
  • 0
Date Published
  • 71
  • 14
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Reviewer Connection to Cwrt Enfys Care Home
  • 27
  • 16
  • 6
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 71, showing 21-40
Review from H L (Son of Resident) published on 16 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Cwrt Enfys for two weeks of respite care in May.
She was a little apprehensive, however, any fears were dispelled by the care and reassurance given by the staff.
She thoroughly enjoyed her stay and made many new friends.
I want to thank all the staff at Cwrt Enfys for their care
and support.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeWe are glad your mother enjoyed her stay with us and we would welcome her back in the future, thanks for your review.
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Review from Robert B (Son of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident of Cwrt Enfys Care Home and we are very happy with how she is cared for by all the staff. Our concerns are always listened to and we feel comfortable talking with the staff and raising any queries we have as they are always dealt with accordingly and we are always felt at ease.
Also, the manager is always available to help when needed as well as the lady in reception who is always happy to help and they all deserve awards.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeMany thanks for your lovely review of the home and our staff team who go above and beyond for our residents and families.
Thank you.
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Review from D T (Stepdaughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very relaxed atmosphere when visiting, which has an anytime policy. There is always a member of staff at hand if needed. A good standard of care, with respect and dignity. We are always contacted if needed and feel the home communicates well.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThank you for your honest appraisal of the home and the hard-working team.
We always aim to provide excellent care.
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Review from Alison H (Daughter of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find the care and attention given to my mother are usually of a high standard. There have been occasions where there have been shortfalls but the staff have been open in acknowledging that if we have brought it to their attention and they have tried to make sure that it is remedied. It has now been
her home for more than eight years.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeMany thanks for your honest review - we are pleased your mother has been in the home for eight years and the home has been responsive in addressing any concerns you have had. We hope your mother will remain with us for many more years to come.
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Review from H O (Son of Resident) published on 13 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cwrt Enfys Care Home has been excellent to my mother since she broke her hip in a recent fall. The care and attention has been 10/10 even getting my mother involved in the activities. Hope that everything can continue to make my mother's enjoyment continue at the good old age of 98. Well done.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeMany thanks for your lovely review, we are so happy your mother who is 98 years young has settled well into the home after her recent traumatic hip fracture.
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Review from Ian M (Son of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the staff to be excellent in dealing with my mother and are always friendly and energetic not just for the residents but also towards the visitors to the unit. The cleanliness is excellent and the rooms are well equipped.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThank you for taking the time to review us. The hard-working staff and management teams will be delighted with the feedback and we are pleased your mum is thriving in the home.
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Review from Rhian D (Daughter of Resident) published on 18 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident of Cwrt Enfys Care Home and has dementia. The overall care she receives is excellent and fully praise the care staff who work way beyond their job title and are so deserving of a higher pay wage to reflect their commitment to keeping my mother safe and well. When we chose to
place mam with you we were assured there would be lots of interaction with the entertainment team however where this was the case it now seems to have deteriorated. I am told there are only three people employed to provide activities for the whole of Cwrt Enfys with approx 100 patients, this is unfair to the team and unreasonable expectations. Can this be addressed as it has a knock-on effect on the residents who so desperately need this interaction.
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Review from A T (Son of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Cwrt Enfys is always warm and welcoming. Staff are courteous and professional and caring to residents. The staff make the residents feel at home. Any concerns that arise are dealt with quickly and contact outside surgeries where required.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThank you for kindly taking the time to review our home.
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Review from S P (Cousin of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
Resident health Issues can be slow in being resolved however things do usually get resolved within a reasonable period of time.
The senior care staff are always available if we need to ask about their issues. We appreciate the time and care that is given to the resident.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThank you for taking the time to review our home. Staff shortages have impacted our service, but we are working hard to resolve these issues.
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Review from G M (Son-in-law of Resident) published on 11 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff at Cwrt Enfys have shown exceptional care and concern for my father in law. Their job is by no means easy. They must often feel under pressure and that they are doing thankless work at times, but it means an awful lot to the families of residents, who can rest at ease knowing that their loved
ones are very well looked after and safe at Cwrt Enfys.
Without exception, all staff have shown a high standard of professionalism, respect and care towards the residents, despite many challenges, and the residents not being able to express gratitude in normal ways. We would like to thank them all for their hard work.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeMany thanks for your kind review the hard working staff and management work tirelessly to ensure the home provides exceptional care and attention for all residents and families.
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Review from Gillian J (Daughter of Resident) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother spent her final weeks at Cwrt Enfys Care Home, she was given the best possible care. The staff were amazing and nothing was too much for them.
People are quick to criticise care homes but this care home met all our mother's needs, they went over and above to make her time with them happy
and comfortable.
The manager and staff always had time for family members if we needed to know anything.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThanks for your very kind review which the staff will be delighted with.
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Review from G D (Daughter of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have worked hard through a very difficult time but have remained helpful, caring and cheerful.
FaceTime was a vital link when visiting was not possible - thank you to everyone who made this happen.
Thank you.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeMany thanks for taking the time and trouble to review the home which we work hard to maintain as the best home in the locality.
We hard working management and staff team will be delighted with your feedback.
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Review from Denise W (Niece of Resident) published on 15 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt recently passed away at Cwrt Enfys Care Home having been a resident there for four years. The care she received there made her last years so much easier for her and she was very happy. As a family, we were also so grateful for the way she was treated and cared for and had every confidence
about her safety and happiness. The staff at the home could not have been kinder or more helpful and showed a great deal of love and support for her. My aunt spent most of her years at Enfys Fach where she enjoyed joining in the activities and felt very much at home and well looked after. She had to move to the nursing side of the home as she became a lot more frail - here again, she was very well looked after and her increasing needs for help and nursing were provided with great kindness and love.


I can't thank the staff at the home enough for all they did for my aunt and for making the last four years of her life so much happier than they would otherwise have been.

Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeMany thanks for your kind review; we are sorry for the loss of your beloved aunt. The staff team at the home will be informed of your kind words and be grateful for the compliments.
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Review from Moira D (Wife of Resident) published on 9 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Cwrt Enfys Care Home in the Woodlands EMI unit since June 2019. He is well looked after by kind and caring staff. We are treated like family, all the staff are dedicated, kind, patient and hard working. I wish to thank the activities team for the care and attention
given to my husband. We have regular video calls and I can see my husband is very happy and relaxed in their company. Due to Covid, indoor visits are not regular at the moment, it warms my heart to know that my husband is being entertained so well with arts and crafts, games, music, visits to the sensory room and visits to the garden, cooking and baking and many more activities. The team are very talented and bring a great deal of happiness to the residents.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThank you so much for your kind review at this difficult time for all care homes, the dedicated staff team will be delighted.
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Review from Christine E (Daughter-in-law of Resident) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely homely, friendly place. My mother-in-law has settled well with the care she needs, very happy with the care she has. Thank you to all staff and management for your excellent hard work in keeping all the residents safe and well cared for in these exceptional times, thanks to all.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeMany thanks for taking the time to write a very lovely review. The hard-working team will be delighted.
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Review from Nicola E (Daughter-in-law of Resident) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Faced with the sudden realisation of having to move our mother-in-law into a care home, Cwrt Enfys exceeds our expectations of exceptional care for her. She is happy in her new home and is surrounded by such caring staff.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThe staff team will be delighted that their hard work and dedication is appreciated, thank you for supporting the home and our residents at this very challenging time.
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Review from Helen J (Daughter of Resident) published on 4 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care given to our mother since she's been in Cwrt Enfys. Can't fault the caring staff and can only praise all the hard work and dedication they have. We know mam is in good hands and would definitely recommend this care home.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThank you for your support for the hard-working management and staff team at the home - we know they go the extra mile particularly at this very challenging time and are grateful for your recognition.
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Review from Marlene D (Sister-in-law of Resident) published on 3 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother in law has been in Cwrt Enfys since November 2018. Since that time we have had a wonderful relationship with the Nursing Home and staff, nothing has been too much trouble. Always felt able to ask about anything however small. Since Covid and lockdown, the staff have been extra helpful. Having
video calls makes us feel better and knowing that he is keeping well and comfortable makes it much easier not been able to visit. We really appreciate all the care and dedication Cwrt Enfys staff are giving to their patients. Thank you all. When this difficult time is over we will all have our chance to say our special thanks to Cwrt Enfys and your staff.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThank you for your very kind words, it is gratefully appreciated by the hard-working team at the home.
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Review from Mary H (Daughter of Resident) published on 30 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful care home with cheerful, dedicated staff who always go the extra mile despite the very difficult time this year. They are always there to reassure our mam and me that she is happy and smiling during the lockdown. There are always plenty of activities going on. Staff members give their time
to chat and support the residents during video calls, which are invaluable as we cannot visit. I thank all staff from the bottom of my heart. A real home from home.
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThank you very much for taking the time to write a lovely review of our home. We are all very proud of the whole team at the home who have created such a wonderful environment for our residents. We thank you for your support during this difficult time.
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Review from Malcolm E (Son of Resident) published on 29 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the bottom of my heart, I am so glad that we, as a family, had the privilege of Mam being accepted at your home. You all have been absolutely brilliant in these difficult times and you all should be proud of what you do for the residents. Again, from all the family, diolch un fawr. (Thank you)
Reply from Bikram Choudhary, Director at Cwrt Enfys Care HomeThank you so much for your kind words; it means a lot to the hard-working team and management at the home.
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Current Review Score: 9.3 (9.290)

Overview of Review Score

The Review Score of 9.3 (9.290) out of 10 for Cwrt Enfys Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.506 for Cwrt Enfys Care Home is calculated as follows: ( (180 Excellents x 5) + (17 Goods x 4) + (14 Satisfactorys x 3) + (11 Poors x 2) + (9 Very Poors x 1) ) ÷ 231 Ratings = 4.506
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.784 Points relating to the number of positive Reviews for Cwrt Enfys Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8. 17 Positive Reviews ÷ 19.8 = 0.859
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cwrt Enfys Care Home to verify any information. View our terms and conditions. Cwrt Enfys Care Home has an Enhanced Service - more info.