Care Homes Owned by Silvercrest Care

Dad couldn't walk or talk so very hard for staff but they knew his moods and needs from his facial expressions ill always be forever grateful that he spent the last 2 years of his life there just wish he couldve gone there years before this was his fourth and final placement the other homes he was in wasnt a good experience for him.

The home enjoys a relaxed atmosphere for residents and their visitors, yet the staff are all professional, efficient and clearly care for the residents. Every resident's appearance was immaculate and the home provides activities to entertain them.

We as a family have found 'The Hollies' a lovely and friendly environment for Audrey. Entertainment is provided and residents are treated as family. Our mother is happy and above all well cared for. One 'bug bear' is the inner door to enter the care home. The waiting time for somone to let you in, can be a bit long.

Very happy with the care Mum receives from all the staff at The Hollies. She's settled well and I am so grateful that she now has the care that she needs, and it's a relief to me that she is looked after so well. She's very happy there, which is the important thing.

As full time carers for my mam we needed some respite. Millview care home, manager & staff went above and beyond to accomodate Mam so we could have a break. Mam received excellent care and attention. Every member of staff was so friendly & helpful even when they were under so much pressure they were absolutely amazing.

Thank you all.

It was a pleasure to visit my brother at Mill View Care Home staff were kind & caring towards him; nothing was too much trouble. If I needed anything, he spent twenty months there and enjoyed every minute

My grandad resided in cwrt enfys before his passing on July although it was not our first choice for him the staff were always kind and helpful and understanding. They saw him through the final 18months of his life and we are truly grateful as a family. He was always clean and tidy and happy and as a family that is all we can ask for. A huge thank you to all the staff for there hard work

Decoration of rooms can be improved.

My sister in law has been at Mill View for nine months. She lived alone for twenty years since her husband passed. Went into Mill View after having a few falls and was afraid to be on her own. She says if I die tomorrow, I have had nine months of feeling spoilt. She is so happy the staff are absolutely wonderful. We would not want her to be anywhere else.

The staff at the home are always caring and considerate in their interactions with my mother and helpfull to myself and my family. As her dementia has deteriorated they have sought to find ways of dealing with it and engaging with outside agencies. The buildind is kept clean and clothing and bedding are laundered on a daily basis.

It's clear that, for the staff at Milview it is not just a job. They clearly care for the people they look after and we can't thank them enough for the way they cared for Mam.

We are forever grateful for the love and care he has received.

My dad has been a resident in Morgana Court for almost 4 years. The care is so good. He is always clean and well-shaven. The staff are caring and compassionate. They are all aware of his likes/dislikes and encourage him to join in appropriate activities. He moved from residential to nursing care last year, seamless transition. Excellent home. Would always recommend.

The love and care Danielle and her team showed my father will forever stay with me. The last 4 weeks of my dads life were spent being so well cared for and he was content which meant the world to us as a family

When my mother was being transferred from the RGH to Mill view I was both happy that she would no longer be staying at the hospital but also had an element of concern, would she be looked after the way we wanted?? It took my 1st greeting to the home to know that we had made the right decision. The staff here are absolutely fantastic at what they do!! Kept us updated on my mams health, we're always welcoming and approachable, had a bond with my mam that was beautiful to see and took care of her like she was their own family. I know my mam was happy, comfortable, looked after and felt at home here and as a family we are so grateful to ALL staff for everything they done for my mam and us. I would recommend Mill view to anyone who wants the ease and peace of mind of knowing their loved ones are having the love, patience, dedication, care and dignity they so need at their end of life. Thank you to all the staff from myself (Tracey), my mam (Jackie) and all the family xxxxxx

Staff are always kind and caring towards my husband and myself. Room is clean with lovely new furniture. Food is excellent, always fresh and well presented with a good variety. Overall, pleased with the nursing care.

Dad's always clean, smells nice, well kempt. While he sleeps a lot hes well fed and hydrated and seems relatively happy. The staff we've had dealings with have all been friendly, courteous and professional.

My mother is on the dementia ward. She is looked after extremely well. The staff are very caring and spend time chatting, laughing and joking with her. They treat her with Patience and dignity. I am very happy with Cert Enfys.

Thank you all so much