Brook Street, Ystrad, Pentre CF41 7RB
"Dad has just spent 9 months in hospital which was not a good experience so was really happy to get him into somewhere before…" Read all 49 reviews
Mill View was established in 1991 and was the first purpose-built care home in the Rhondda. It has an open, homely atmosphere and the manager and staff understand that it is important that residents and their loved ones feel listened to and valued.… Read more about Mill View Care Home
98 Merthyr Road, Pontypridd CF37 4DG
"The care given to my dad here is above and beyond the staff are wonderful people and I feel privileged they are caring for my beloved dad…" Read all 54 reviews
The Hollies Nursing and Residential Home is situated on the outskirts of Pontypridd with fantastic views over the valleys and is easily accessible by public transport. It is one of five Silvercrest premium care homes in South Wales. The purpose-built… Read more about The Hollies Nursing & Residential Home
Brook Street, Williamstown, Tonypandy CF40 1RE
"Both my parents were at Ty Nant, Mum only for a short period but she received the best care while she was there. Dad was at Ty Nant for…" Read all 32 reviews
Ty Nant is a bespoke carefully designed specialist residential care and nursing home for people with dementia and related conditions located in the village of Williamstown in the Rhondda Valley. It is one of five premium Silvercrest care homes in… Read more about Ty Nant Care Home
Porthcawl Road, South Cornelly, Bridgend CF33 4RE
"All staff are approachable and friendly. They talk to the residents not just to each other so there is a nice atmosphere. There are…" Read all 73 reviews
Conveniently located, just off the M4 motorway, in the peaceful village of South Cornelly near both Bridgend and Porthcawl, Morgana Court and Lodge is one of five SilverCrest care homes in South Wales. Offering a homely setting for older people, the… Read more about Morgana Court and Lodge
Gorof Road, Ystradgynlais, Lower Cwmtwrch, Swansea SA9 1DS
"She well cared for. Staff are very supportive and interactive with patients/residents. Always keep us informed if something is wrong and…" Read all 61 reviews
Cwrt Enfys is an open and welcoming care home situated in the beautiful upper Swansea Valley on the outskirts of the village of Ystradgynlais. It is one of 5 premium Silvercrest care homes in South Wales. The home and its whole team are fully equipped… Read more about Cwrt Enfys Care Home
Submitted via Postal Card • Report
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home
Thank you for taking the time to leave a review. We are pleased to hear that you feel mum is well cared for by a supportive staff team, who interact well with residents. We understand how important good communication is with families, enabling peace of mind and reassurance. Thank you again for your review, and we look forward to sharing your positive comments with the team.
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Submitted via Postal Card • Report
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home
Thank you for taking the time to leave a review. We're very pleased to hear that your mum and dad felt welcomed and supported at Cwrt Enfys, and that they've been able to stay connected during a time of change for them. It's good to know they are both happy, and that you have found the staff team to be polite and professional. Your feedback is important, and we look forward to sharing such positive words with our team at Cwrt Enfys. Thank you again.
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Submitted via Postal Card • Report
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home
Thank you for your feedback and for sharing your suggestions. We understand that meaningful daily activities and spiritual support are both important to overall wellbeing. We do have a weekly activity calendar which is posted around the home, but we appreciate that maybe this could be better shared with residents. Your comments will be shared with the team and will be considered as we continue to develop and improve the experience for all our residents. Thank you again for your feedback. Should you have any further concerns or suggestions, please feel free to raise them with the home manager at your next visit.
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Submitted via Website • Report
Reply from Bikram Choudhary, Director at The Hollies Nursing & Residential Home
Many thanks for your kind review the staff team and management will be delighted.
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Submitted via Postal Card • Report
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home
Thank you for taking the time to leave such lovely feedback. We're so pleased to hear that your mother is receiving fantastic care at Cwrt Enfys. It's heartening to know that the dementia care team are making such a positive impact through their compassion, professionalism, and time spent with residents. Your kind words mean a great deal and will be shared with the team. Thank you again.
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Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and Lodge
Thank you for taking the time to leave a review. We're very pleased to hear that your dad is enjoying the atmosphere, activities, and quality of care at Morgana Court. It's reassuring to know that the team's approach is making a positive difference, and that your previous experiences supports your recommendation. Your comments are highly valued and appreciated, and will be shared with our team. Thank you again.
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Submitted via Website • Report
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home
Thank you for taking the time to share your concerns. We are sorry to hear about your experience and are disappointed to learn that your expectations were not met. The wellbeing, safety, and dignity of those in our care are always our top priority, and we take feedback of this nature seriously.We would welcome the opportunity to discuss your concerns in more detail. Please contact the home to arrange a conversation with the Home Manager, who will be happy to listen and work with you to address the issues raised. Thank you again.
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Submitted via Postal Card • Report
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and Lodge
Thank you for taking the time to leave your feedback, we're happy to hear that you feel that your dad receives excellent care from our team. We're also pleased to hear that his needs are being met with kindness. We're sorry to hear of some of the recent difficulties you've experienced with communication and appreciate you raising this. We understand that good, clear communication is key to building strong relationships with families, and we are committed to this. Should you wish to discuss these concerns further, please do speak with the Home Manager, who would be happy to listen and offer reassurance.
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Submitted via Postal Card • Report
Reply from Bikram Choudhary, Director at Morgana Court and Lodge
Thank you very much for your kind comments - the management and staff teams will be delighted that your husband is well settled and you and your family are happy with the home and the care given.
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Submitted via Postal Card • Report
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and Lodge
Thank you for taking the time to leave such positive feedback. We're pleased to hear how well your mother is doing and that you feel she has thrived in our care. It's reassuring to know that you feel confident in the care, cleanliness, and professionalism of our team. We look forward to sharing your positive words with our staff teams and are very grateful for your recommendation.
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Submitted via Website • Report
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and Lodge
Thank you for your kind words and for taking the time to share your positive experience. We're pleased to hear that dad feels at home with us at Morgana Court, and that you have found the home to be clean and tidy, with a friendly and welcoming team. Your feedback is important to us, and we look forward to sharing your kind and positive words with our staff teams. Thank you again.
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Submitted via Website • Report
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and Lodge
Thank you for your kind words and for taking the time to leave such positive feedback. We were so pleased that we were able to support both mum and dad as we fully understand how important family connections are, and will always make every effort in keeping families and couples together.Home comforts and personal touches are key in person-centred care and we are happy to know that we ere able to achieve this for both mum and dad with there separate and shared spaces. We were sorry for your loss when dad passed away, but are so pleased to know that mum remains happy with us. Thank you again for your kind words, and we look forward to sharing them with our team.
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Submitted via Postal Card • Report
Reply from Stuart Davies, Quality Compliance Manager at The Hollies Nursing & Residential Home
Thank you for taking the time to share your kind words. We're delighted to hear that you feel settled and welcome at The Hollies. It's pleasing to know you enjoy the care, activities, and meals. Your feedback means a lot to our team, and we look forward to sharing it with them.
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Submitted via Website • Report
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home
Thank you for sharing your feedback. We are sorry to hear that your experience at Enfys Fach was not as expected. The wellbeing of our residents is our priority, and we take your concerns seriously.Regarding your husband's pressure sore, we understand that there are differing views on this, and we are working with the relevant professionals to fully understand where this was acquired. We acknowledge the challenges with chiropody services, and the impact that has had, and are addressing this with our provider. We also take cleanliness and comfort seriously and are continually reviewing and upgrading our facilities.We would welcome the opportunity to discuss your concerns further in person. Please feel free to contact us directly.
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Submitted via Website • Report
Reply from Stuart Davies, Quality Compliance Manager at Mill View Care Home
Thank you for taking the time to write such a thoughtful review. We are grateful for your kind words and so pleased to hear that your dad is settling in well with us. Knowing that we've been able to ease both your dad's and your family's anxieties means a lot to us. Our team is committed to providing the highest standard of care and creating a warm, welcoming environment for all our residents and their families. It's wonderful to hear that our communication and atmosphere have brought you peace of mind. Thank you again for for your review, and we look forward to sharing with our staff.
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Reply from Katherine Gover, Manager at Ty Nant Care Home
Thank you for taking the time to write a review. It means so much to hear such positive feedback and I know myself and the team will miss working with you all as a family to get the best outcomes for Mum and Dad. Thank you for your kind donation to our Resident Fund and for your unwavering support of the Home. I will make sure this review is shared with the team.
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Reply from Stuart Davies, Quality Compliance Manager at The Hollies Nursing & Residential Home
Thank you for tasking the time to leave your review. We're very happy to hear that you find our team friendly, caring, and professional. Keeping families informed and addressing concerns with compassion is very important to us, and we're pleased to hear that this has been your experience. It's nice to know that you also appreciate the sense of humour our staff bring, finding the right moments for laughter can really make a difference in creating a warm and welcoming environment. Thank you again, and we look forward to sharing your positive feedback with our staff.
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Submitted via Website • Report
Reply from Stuart Davies, Quality Compliance Manager at Mill View Care Home
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you feel that your mother receives the care and support she deserves from our team at Mill View. It's important to us that both our residents and their families feel comfortable and welcome, and we're so pleased that even the dogs are welcomed! Your peace of mind is important to us and we're glad to hear that you are always kept up to date about your mother's health and wellbeing. Thank you again for your review, and we look forward to sharing your kind words with the team at the home.
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Submitted via Website • Report
Reply from Stuart Davies, Quality Compliance Manager at Cwrt Enfys Care Home
Thank you for taking the time to write such a kind review. We're glad that Cwrt Enfys made a positive impression during your wife's respite visits and that you felt confident in choosing us for her permanent care. It's heartwarming to hear that your wife's needs are met with such love and care and that you feel welcomed and part of our family atmosphere. Your appreciation means a lot and we look forward to sharing your positive words with our staff team. Thank you again.
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Reply from Bikram Choudhary, Director at The Hollies Nursing & Residential Home
Many thanks for your review. The hard-working staff team and management at the home are delighted with your positive feedback. Many thanks.
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Average costs per week for care homes owned by Silvercrest Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Silvercrest Care, based on 5 out of 5 settings.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,098 |
Residential Dementia Care | £1,164 |
Nursing Care | £1,209 |
Nursing Dementia Care | £1,268 |
All Care Types | £1,108 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silvercrest Care to verify any information. View our terms and conditions. Silvercrest Care has a Platinum Service – more info.