Silvercrest Care in Rhondda, Cynon, Taff | 3 Care Homes

Review of
Ty Nant Care Home
from Rhian C (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

I could not be happier with the care my mother is receiving at Ty Nant. The staff (led by Kathy) are amazing. They are kind, dedicated, patient and genuinely care about my mam. The facility itself is spotless and comfortable. The administration is efficient and always available. The kitchen staff

are lovely and are constantly engaging with the residents. The food is varied and looks to be tasty. Despite the sad circumstances, I am grateful and relieved to have found Ty Nant for mam.

Reply from Stuart Davies, Quality Compliance Manager at Ty Nant Care Home

Thank you for taking the time to write such a lovely review. We're so pleased to hear how happy you are with the care your mother receives at Ty Nant. Your kind words about whole team mean a great…read more

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Review of
Ty Nant Care Home
from R J (Friend of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

I regularly visit my friend's mother at this care home, and I've consistently been impressed by the kindness and professionalism of the staff. They treat residents with genuine compassion and patience. The environment feels safe and clean. I've noticed how staff take time to engage residents in conversation

and activities, which makes a real difference to their mood and well-being.

Reply from Mark Crosby-James, Business Administrator at Ty Nant Care Home

We're so pleased that you are happy with the care your friend's mum receives here at Ty Nant, she really is part of our little family. Thank you so much for taking the time to write this review, I…read more

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Review of
The Hollies Nursing & Residential Home
from J M (Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

I have used this service since May 2025 and find it very useful. I have had the help of the nurses to get washed and dressed every morning.

Reply from Stuart Davies, Quality Compliance Manager at The Hollies Nursing & Residential Home

Thank you for taking the time to share your feedback. We're so pleased to hear that you're benefiting from being at The Hollies, and that our care team are meeting all your care needs. Thank you…read more

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Review of
The Hollies Nursing & Residential Home
from David L (Wife of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

Care is excellent. She is looked after very well and is always clean & tidy. She is very happy here and I am confident she is having the best care.

Reply from Stuart Davies, Quality Compliance Manager at The Hollies Nursing & Residential Home

Thank you for taking he time to leave a review. We are happy to hear that you feel that the care your wife is receiving is excellent, it's also warming to know that she is happy at The Hollies. We…read more

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Review of
Ty Nant Care Home
from Terry F (Husband of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

I can't fault any staff working here, from top - down all seem to muck - in very, very helpful. I try to avoid having food which is excellent.

Reply from Stuart Davies, Quality Compliance Manager at Ty Nant Care Home

Thank you for taking to time to leave a review. It's pleasing to hear that you feel everyone works together in meeting your husband's needs and they are all very helpful. We'll be sure to share your…read more

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Review of
The Hollies Nursing & Residential Home
from E B (Son of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

The care given to my dad here is above and beyond the staff are wonderful people and I feel privileged they are caring for my beloved dad thank you all from the bottom of my heart as I know he is safe and will want for nothing

Reply from Bikram Choudhary, Director at The Hollies Nursing & Residential Home

Many thanks for your kind review the staff team and management will be delighted.

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Review of
Mill View Care Home
from Paul W (Son of Resident) published on 23 January 2025 Submitted via Website • Report

Overall Experience

Dad has just spent 9 months in hospital which was not a good experience so was really happy to get him into somewhere before Christmas.
I've not had any experience of care homes before so was a bit anxious about how it would be for Dad. I honestly cannot tell you how great this place is. They've done

more for Dad in a few weeks than the hospital has in months. All the staff I've met have been great, so friendly and so willing to look after the residents. All the staff are just so friendly, and seem happy to be there. The whole atmosphere is just lovely.
Anything you need to know the staff phone you which is great. Any questions you get answers to emails straight away.
Absolutely brilliant place. Massive weight off my mind that Dad can spend his last years with such lovely, caring people.

Reply from Stuart Davies, Quality Compliance Manager at Mill View Care Home

Thank you for taking the time to write such a thoughtful review. We are grateful for your kind words and so pleased to hear that your dad is settling in well with us. Knowing that we've been able to…read more

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Review of
Ty Nant Care Home
from T C (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

Both my parents were at Ty Nant, Mum only for a short period but she received the best care while she was there. Dad was at Ty Nant for over 3 years, he had the best support from staff both emotionally and physically. He sadly passed away in November. The whole outlook of this care home is very positive.

The staff are excellent at their jobs and go above and beyond to look after everyone including myself and extended family. I never felt as though anything was too much trouble. The manager was always at the other end of the phone and answered my emails promptly when I needed help. Will miss all of them very much.

Reply from Katherine Gover, Manager at Ty Nant Care Home

Thank you for taking the time to write a review. It means so much to hear such positive feedback and I know myself and the team will miss working with you all as a family to get the best outcomes for…read more

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Review of
The Hollies Nursing & Residential Home
from Lynda T (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report

Overall Experience

Such friendly staff and clean home, staff very caring and efficient. For example, telling me about concerns and solutions regarding Dad's health in a very professional, warm and caring manner.
So lucky to have Dad here.
Love that the staff have a great sense of humour too when appropriate.

Reply from Stuart Davies, Quality Compliance Manager at The Hollies Nursing & Residential Home

Thank you for tasking the time to leave your review. We're very happy to hear that you find our team friendly, caring, and professional. Keeping families informed and addressing concerns with…read more

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Review of
Mill View Care Home
from Ian W (Son of Resident) published on 20 September 2024 Submitted via Website • Report

Overall Experience

Mam continues to receive great care from all the staff at Mill view.
I live away and it is a comfort for me to know that Mam is in safe hands.
When we visit, we are also made to feel welcome. Even the dogs, particularly the puppy.
We feel that nothing is too much trouble and where necessary we are

kept informed of any issues regarding Mam's health and wellbeing.
Thank you for the care and compassion you show Mam and the family.

Reply from Stuart Davies, Quality Compliance Manager at Mill View Care Home

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you feel that your mother receives the care and support she deserves from our team at Mill…read more

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Review of
The Hollies Nursing & Residential Home
from D F (Son of Resident) published on 29 July 2024 Submitted via Website • Report

Overall Experience

My mother has been a care home user for a couple of years now, and her needs have unfortunately changed from residential care to nursing care. The transition has been handled by the staff with cheerfulness, kindness, compassion and good humour. Medical needs and dietary requirements have altered, and

been dealt with professionally. On her good days, my mother has a sharp sense of humour and can enjoy a bit of joking and banter with the staff, and it's great to see her laughing and joking again. Overall, we are very happy with the standard of care she is receiving and are confident that any future requirements/changes necessary to her ongoing care will be handled in the right way.

Reply from Bikram Choudhary, Director at The Hollies Nursing & Residential Home

Many thanks for your review. The hard-working staff team and management at the home are delighted with your positive feedback. Many thanks.

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Review of
The Hollies Nursing & Residential Home
from P N (Daughter of Resident) published on 10 July 2024 Submitted via Postal Card • Report

Overall Experience

My father has been a resident in The Hollies for 10 years. He receives good care. He is treated with kindness and respect by all. The nursing team are very attentive and don't hesitate to involve the GPs if they think it necessary. The team of carers are first class and ladies of experience.
The manager

of the home is a lady with many years of experience. Before becoming the manager, she was a member of the nursing team and she is held in the highest regard by staff, residents and families of the residents.
As a regular visitor to see my father, I have formed a rapport with all of the personnel and find the whole environment to be warm and friendly.

Reply from Stuart Davies, Quality Compliance Manager at The Hollies Nursing & Residential Home

Thank you for taking the time to leave a review. We have been happy to have your father as a resident of The Hollies for the last 10 years, and are pleased to hear that you feel he continues to…read more

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Review of
The Hollies Nursing & Residential Home
from Greg T (Resident) published on 8 July 2024 Submitted via Postal Card • Report

Overall Experience

I'm very happy here at the home.

Reply from Stuart Davies, Quality Compliance Manager at The Hollies Nursing & Residential Home

Thank you for taking the time to leave a review. We are pleased to hear that you are very happy at the home, and we are in turn, very happy to have you with us! Remember if there's anything you need,…read more

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Review of
Mill View Care Home
from Karen G (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report

Overall Experience

Dad was admitted to Mill View in June 2024, he had become very poorly and despite my best efforts, it was too much for him to stay at home for end-of-life care. It was an extremely difficult decision to make, however from the moment the nurse came to assess Dad at home (she was so very lovely) we knew

from that we were in safe hands. Due to Dad's complex needs, we were fortunate that he was able to secure a place in Mill View within a week. From the moment that he was admitted the care was simply first class. Nothing was a problem and the staff went over and above to ensure that Dad and I were comfortable. The compassion, dignity, and love demonstrated by all at Mill View were from the heart they all deserve a six-star review - thank you all so very much for looking after Dad and me during his final 48 hours I will be forever grateful.

Reply from Stuart Davies, Quality Compliance Manager at Mill View Care Home

Thank you for taking the time to leave a review and for sharing your heartfelt experience. We understand how tough it must have been to decide on end-of-life care for your father, and we are deeply…read more

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Review of
The Hollies Nursing & Residential Home
from Nick S (Son of Resident) published on 27 June 2024 Submitted via Website • Report

Overall Experience

My mum has been at The Hollies for six months now and myself and other family members are delighted with the care she is receiving at The Hollies. She has a nice, functional room and the communal spaces including a TV lounge, coffee lounge and dining room are all first-class and always kept neat and

tidy. The thing that makes this place so special is the staff who are universally excellent. The management, carers, catering team, cleaners and maintenance do a fantastic job of creating a welcoming and homely environment. My mother was a reluctant resident initially but has settled in really well and is very happy there. This is thanks to the individual attention she has been given to make her content and healthy. There is a vibrant, positive, happy environment whenever I visit thanks to the varied and stimulating programme of activities on offer to the residents during the day which is a really positive aspect of daily life at The Hollies. We are genuinely grateful for this. Thanks!

Reply from Stuart Davies, Quality Compliance Manager at The Hollies Nursing & Residential Home

Thank you for your review. We are so glad to hear that you and your family are delighted with the care your mother is receiving at The Hollies. It's reassuring to know that she has settled in well and…read more

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Review of
Mill View Care Home
from Nigel W (Son of Resident) published on 24 June 2024 Submitted via Website • Report

Overall Experience

The service provided by the care home and staff is outstanding. It is so reassuring for us as a family to know that Mam is looking after with the same care, love and attention we would give to her ourselves.

Reply from Stuart Davies, Quality Compliance Manager at Mill View Care Home

Thank you for submitting a review. We are so happy to hear that you find the care at Millview to be outstanding, and that your mother is receiving the same love and attention that you would provide.…read more

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Review of
Mill View Care Home
from Jan M (Daughter of Resident) published on 21 June 2024 Submitted via Website • Report

Overall Experience

Dad was admitted to Mill View Care Home July 2023 As a family this wasn't an easy decision it was hard to know if we were doing the right thing but as most of us lived away we had limited options to keep Dad safe. Our fears were eliminated immediately as Dad settled really well. The staff were amazing,

going above and beyond to meet Dad's needs and keep us connected with him through video call. Sadly Dad's stay was short but we are extremely grateful to the staff for making Dad's final months comfortable and happy. Dad referred to the staff as 'Little Angels' and I couldn't agree more. They are a credit to your company and take great pride in their roles treating everyone with dignity and respect. Thank you Mill View Care Home staff for your dedication to the most vulnerable people in your care.

Reply from Stuart Davies, Quality Compliance Manager at Mill View Care Home

Thank you for your review. We understand how difficult the decision to place your father in a care home must have been, especially with family living at a distance. We are touched by your kind words…read more

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Review of
Mill View Care Home
from Tracey W (Daughter of Resident) published on 21 June 2024 Submitted via Website • Report

Overall Experience

My mother has been in Mill View since last November, which was harder for me than her.
She has settled really well and this is due to the hard work and dedication of the staff.
Excellent care facility, all staff work hard and show compassion to residents and their families.

Reply from Stuart Davies, Quality Compliance Manager at Mill View Care Home

Thank you very much for your kind words and for taking the time to leave a review. We understand that the decision-making, and transitioning a loved one into a care home can be challenging time, and…read more

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Review of
Ty Nant Care Home
from Carol E (Daughter of Resident) published on 17 June 2024 Submitted via Website • Report

Overall Experience

Our mother was the first resident to attend Ty Nant when it opened in 2017 and spent 7 very happy years there.
The staff here are second to none and we will be forever grateful for the care and attention they gave to our mother.
During the last few weeks of her life, the staff were exceptional and

ensured our mother's last days were very peaceful and dignified.
As a family we cannot thank them enough for the care they gave our mother.

Reply from Stuart Davies, Quality Compliance Manager at Ty Nant Care Home

Thank you for taking the time to leave a review. We are pleased to hear that your mother had 7 happy years with us at Ty Nant. Our team strives to provide exceptional care and attention to all our…read more

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Review of
Mill View Care Home
from J C (Son of Resident) published on 5 June 2024 Submitted via Website • Report

Overall Experience

My mother was well cared for by all the staff who were excellent, no complaints from me, they were all so good and always kept me informed. Some of the nicest people I've had the pleasure to meet. I won't forget their kindness and their support through a tough time.

Reply from Bikram Choudhary, Director at Mill View Care Home

Many thanks for your review. The hard-working staff team will be delighted.

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Care Homes Owned by Silvercrest Care in Rhondda, Cynon, Taff

Silvercrest Care Locations in Rhondda, Cynon, Taff (3)

Silvercrest Care Reviews in Rhondda, Cynon, Taff (139)

Ty Nant Care Home

Ty Nant Care Home

The Hollies Nursing & Residential Home

The Hollies Nursing & Residential Home

Ty Nant Care Home

The Hollies Nursing & Residential Home

Mill View Care Home

Ty Nant Care Home

The Hollies Nursing & Residential Home

Mill View Care Home

The Hollies Nursing & Residential Home

The Hollies Nursing & Residential Home

The Hollies Nursing & Residential Home

Mill View Care Home

The Hollies Nursing & Residential Home

Mill View Care Home

Mill View Care Home

Mill View Care Home

Ty Nant Care Home

Mill View Care Home

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