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Care Home Owned by Silvercrest Care in Bridgend

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Silvercrest Care in Bridgend

Only the locations & reviews in Bridgend for Silvercrest Care are showing below.

View the details of all 5 locations (with 287 reviews) owned by Silvercrest Care

Silvercrest Care Locations in Bridgend (1)

 - Browse 1 Care Home owned by Silvercrest Care in Bridgend
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Morgana Court and Lodge
Porthcawl Road, South Cornelly, Bridgend CF33 4RE 
8.9 75 reviews
Morgana Court and Lodge, Bridgend, Bridgend
"My dad has been a resident in Morgana Court for almost 4 years. The care is so good. He is always clean and well-shaven. The staff are…"   Read all 75 reviews
  • from £1,425 / week
  • 63 Rooms
Location Type Care Home

Conveniently located, just off the M4 motorway, in the peaceful village of South Cornelly near both Bridgend and Porthcawl, Morgana Court and Lodge is one of five SilverCrest care homes in South ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Silvercrest Care Reviews in Bridgend (75)

9.2

Silvercrest Care has a Group Review Score of 9.2 (9.237) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Silvercrest Care must have a Review Score.

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Review of

Morgana Court and Lodge

from Enice J (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident in Morgana Court for almost 4 years. The care is so good. He is always clean and well-shaven. The staff are caring and compassionate. They are all aware of his likes/dislikes and encourage him to join in appropriate activities. He moved from residential to nursing care last
year, seamless transition. Excellent home. Would always recommend.
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for taking the time to leave such positive words. We are very pleased to hear that you feel that dad has received good care over his 4 years with us, and that the team are caring and compassionate. Our activities team understand the importance of positive interactions and engagement, and it's reassuring to hear that they encourage dad to participate in activities. Thank you again for your comments, and we look forward to sharing them with the team.
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Review of

Morgana Court and Lodge

from Jayne N (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
We have welcomed Kate's appointment, it is good having e mail contact with her.
It has been a process getting staff to adapt the new measures around Dad's eating, the placemat is a good initiative, however we have had to prompt staff to read it .
In October we had issues with how cold Dad's room was
, re windows being left open and heating not on. As a result we have bought him thicker socks and sweat shirts . The heating is now fully on so the situation is resolved.
We had an issue with not being notified of a change in meds taking for Dad .
We are still getting times when we visit and Dad is in his room with no telly on . Dad spends a lot of time on his own so telly is his company . He does benefit from time in the lounge , please can you chase up his OT assessment, hopefully he will be able to do this daily.
We still have concerns of the length of time Dad is on his own , for his psychological well being we would like him to have some interaction every hour , please advise . Thanks
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for your feedback. We're pleased to hear that you are happy with Kate's appointment and the communication she provides, as we appreciate how important open and regular communication is for families.
We understand the issues you raised regarding Dad's meal support, room temperature, medication updates, and social interaction have been discussed with Kate as Clinical Lead, and that they have, and continue to be addressed.
We welcome you to continue raising any further concerns directly with the Clinical Lead, and Home Manger, so that they can be addressed promptly, and reassurances given.
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Review of

Morgana Court and Lodge

from Mary O (Husband of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Morgana Court since August 2024 and he is so settled and well cared for. As soon as I walk into Reception I am made to feel so welcome. It is such a lovely atmosphere. The nurses and carers are wonderful, nothing is too much trouble for them. There are many activities
going on each day and for special occasions. Although my husband has difficulty communicating, he is always included. The Activity Co-ordinators are lovely. The Catering, Laundry, Cleaning and Maintenance staff are so helpful nothing is too much trouble for them. My husband is happy here, and our family and friends are really impressed with Morgana Court. Thank you everyone.
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for taking the time to leave your lovely feedback. It's great to hear how settled and well cared for your husband is, and that you feel so welcomed when you visit. Your kind words about the whole team mean a great deal, and we're looking forward to sharing them with the team. thank you again.
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Review of

Morgana Court and Lodge

from A L (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to this home a year ago the level of care she has received is excellent from the nurses she couldn't be more happy and looked after by all the wonderful staff it's a pleasure to go and visit I am always made to feel welcome an all round excellent home from home atmosphere it's always
beautiful and clean my family and I can feel at ease knowing she is so happy
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for taking the time to leave such lovely feedback. It's really pleasing to hear how happy your mother is and how welcome you feel when visiting. The team will be pleased to know that their care and warm approach brings such reassurance to you and your family. A 'home from home' is what we strive for. We're grateful for your kind words, and look forward to sharing with the team. Thank you again.
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Review of

Morgana Court and Lodge

from Marie C (Friend of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you isn't enough for the care and love you gave my dear friend. All the years she was with you were really happy. The staff gave her the friendship and care she needed and deserved. I would also like to say thank you for the care and support they gave me.
Reply from Bikram Choudhary, Director at Morgana Court and LodgeMany thanks for your kind review of the home, the staff team will be delighted with the feedback.
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Review of

Morgana Court and Lodge

from Ruth D (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are approachable and friendly. They talk to the residents not just to each other so there is a nice atmosphere. There are different activities each day like Tai Chi, table football, quizzes and massage and themed days with live music for VE day etc. The food is very good with a varied selection.
My dad had salmon and roast lamb one week, with a glass of wine available with Sunday lunch in the Court. If my dad is ill nursing staff monitor him diligently too. I have worked in different care homes and would highly recommend Morgana.
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for taking the time to leave a review. We're very pleased to hear that your dad is enjoying the atmosphere, activities, and quality of care at Morgana Court. It's reassuring to know that the team's approach is making a positive difference, and that your previous experiences supports your recommendation. Your comments are highly valued and appreciated, and will be shared with our team. Thank you again.
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Review of

Morgana Court and Lodge

from T H (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall my dad receives excellent care with his needs being met by caring staff. Although I've noticed more and more new staff with the unability to communicate with residents, which has led residents to become frustrated and shouting at the members of staff. I have also had difficulties communicating
with staff over the telephone and having to ask them to repeat not to sound rude I have finished the call not totally understanding just piecing bits together and hoping I've got it right.
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for taking the time to leave your feedback, we're happy to hear that you feel that your dad receives excellent care from our team. We're also pleased to hear that his needs are being met with kindness. We're sorry to hear of some of the recent difficulties you've experienced with communication and appreciate you raising this. We understand that good, clear communication is key to building strong relationships with families, and we are committed to this. Should you wish to discuss these concerns further, please do speak with the Home Manager, who would be happy to listen and offer reassurance.
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Review of

Morgana Court and Lodge

from Natalie T (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been in this nursing home she has thrived. Her well being and health has been better. My mother is always clean. The staff are always pleasant and I cannot fault their care and attention towards my mother. The care is outstanding in this building. The building is kept to high standards
and is very clean. The nursing team and staff are professional. I would definitely recommend this nursing home and we are lucky for my mother to go to this nursing home.
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for taking the time to leave such positive feedback. We're pleased to hear how well your mother is doing and that you feel she has thrived in our care. It's reassuring to know that you feel confident in the care, cleanliness, and professionalism of our team. We look forward to sharing your positive words with our staff teams and are very grateful for your recommendation.
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Review of

Morgana Court and Lodge

from Howell J (Son of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad is well cared for. He is always clean and well dressed. His room is clean and tidy and there and good facilities and activities organised.
The staff are all friendly and welcoming and dad is clearly at home in Morganna Court and well looked after.
Thank you to all the staff at MC
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for your kind words and for taking the time to share your positive experience. We're pleased to hear that dad feels at home with us at Morgana Court, and that you have found the home to be clean and tidy, with a friendly and welcoming team. Your feedback is important to us, and we look forward to sharing your kind and positive words with our staff teams. Thank you again.
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Review of

Morgana Court and Lodge

from Angela S (Daughter of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad moved into Morgana Court in 2021. They had two rooms, one as a bedroom and one a sitting room. This was the only Care Home that offered this option at the time as Dad needed nursing care and Mum residential. We were very grateful for this and they got a divan bed in for Mum rather than a
hospital bed which was a nice touch. Dad sadly passed away in 2024 and Mum stayed on. She's very happy there. Talks highly of the staff and as a family we agree. It's quite a small care home but pleasant and it doesn't smell as so many do. The staff are friendly and caring. The room is clean and bright. I think we made the right choice.
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for your kind words and for taking the time to leave such positive feedback. We were so pleased that we were able to support both mum and dad as we fully understand how important family connections are, and will always make every effort in keeping families and couples together.Home comforts and personal touches are key in person-centred care and we are happy to know that we ere able to achieve this for both mum and dad with there separate and shared spaces. We were sorry for your loss when dad passed away, but are so pleased to know that mum remains happy with us. Thank you again for your kind words, and we look forward to sharing them with our team.
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Review of

Morgana Court and Lodge

from Kayley P (Daughter of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mam is getting at Morgana Court and Lodge. The staff are very caring and lovely and I have no worries about things regarding the home and the care for my mam.
Reply from Bikram Choudhary, Director at Morgana Court and LodgeMany thanks for your kind review., the management and staff team will be delighted with the feedback.
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Review of

Morgana Court and Lodge

from Cathrine E (Mother of Resident) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are so good and kind and caring. My son is settled and content and made my life so much better. Thank you so much.
Reply from Bikram Choudhary, Director at Morgana Court and LodgeMany thanks for your kind review, the staff team will be delighted.
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Review of

Morgana Court and Lodge

from C B (Granddaughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Disappointed that there has been no improvement on being able to gain entry to see my grandma. Waited 45 minutes on one occasion to get in. Attitude on some staff (mostly managers) is disgusting. They speak to you with no respect and like they know my grandma better than her family. Entertainment and
activities available could be massively improved. Some entertainment and activities seem very cheap and not well-prepared or thought out. Parking is a nightmare there, especially as there is a skip taking up space in the car park. Seating in communal area for visitors is extremely limited, more movable seats would be good.
Reply from Stuart Davies, Quality Compliance Manager at Morgana Court and LodgeThank you for your feedback. We value all input as it helps us to improve continually.
We are sorry to hear of the challenges faced on visiting and the issues you've raised. We take your concerns seriously and will review them internally.
Improving visitor access and waiting times is a priority for us, as we understand the importance of family connections. Our management team are committed to providing a respectful environment for all residents and visitors.
We usually have excellent feedback regarding our activities but will take your comments on board.
Parking can be an issue, and we have recently created more parking spaces available.
Lastly, we acknowledge your feedback on limited seating in communal areas, we’ll take on board your suggestion of moveable seating, but also need to balance that with resident safety, space, and practicality.
Your feedback is invaluable to us, please do reach out to us directly should you like to discuss any concerns in further detail.
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Review of

Morgana Court and Lodge

from Alan S (Husband of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where to start - my wife has vascular dementia and the only thing I can say is the staff are wonderful, the food is wonderful and the accommodation is second to none. All in all its a place that I have no problem recommending Morgana Court to anyone
Reply from Bikram Choudhary, Director at Morgana Court and LodgeMany thanks for your lovely review of our home and hard-working staff team. We strive to have the best home in the locality.
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Review of

Morgana Court and Lodge

from Steve S (Son of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really pleased with the attitude of everyone I have dealt with. There seems to be a genuine effort to be helpful and caring. You feel you are on the same side, both interested in the residents care which is really refreshing.
Reply from Bikram Choudhary, Director at Morgana Court and LodgeThankyou for your review, our residents are our first priority.
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Review of

Morgana Court and Lodge

from Amanda L (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly supportive staff. My dad is well looked after and very happy thank you, enjoying his time and looking very happy and very healthy.
He enjoys the activities and gathering in the new conservatory making new friends.
Reply from Bikram Choudhary, Director at Morgana Court and LodgeA lot of effort and time has gone into redesigning the loving accomadation in the home and we are pleased your dad likes the new intersting, bright and inviting day spaces in Morgana court and Lodge.
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Review of

Morgana Court and Lodge

from D S (Son of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff overall are very caring and understanding especially in view of mother's lack of sight which creates an issue regarding her need for constant attention, which obviously is not possible. The food she says is excellent as is her room, though we did have to ask for the medication cupboard to
be moved after she hit and cut her head on it. Although mother has only been a resident for six weeks we have come to know several members of staff and have been very pleased with their attitude and support with some of mother's issues.
Reply from Bikram Choudhary, Director at Morgana Court and LodgeThank you for the kind review. Unfortunately, medication cabinets in rooms are not suitable for all residents, and we are sorry your mother had this accident in her room. We are pleased the hard-working staff team have been attentive to her needs.
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Review of

Morgana Court and Lodge

from Mark R (Son of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the Lodge are excellent and treat my mother with the utmost care and compassion and allow her to keep her dignity - I cannot fault them one bit. All the staff are very welcoming and we are more than happy at the level of care she is receiving.
Reply from Bikram Choudhary, Director at Morgana Court and LodgeMany thanks for your kind review - the lodge at Morgana Court caters for residents with dementia needs and all the staff have had extensive training in this field of care. We are pleased that your mother is treated with care and compassion.
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Review of

Morgana Court and Lodge

from D B (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are great, wonderful. The staff make it nice for my mother who lives there permanently, a safe lovely place. Staff make it that way, you know you can trust the people who look after them, they are so lovely like family.
Reply from Bikram Choudhary, Director at Morgana Court and LodgeMany thanks for your kind review, as a company we like to treat our staff well and believe this contributes to the family-friendly approach we show our residents.
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Review of

Morgana Court and Lodge

from Ceri B (Niece of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a pleasure to walk into the home and all communal areas and this is due to the excellent cleanliness throughout. Exceptional care has been shown to our uncle since he has been a resident at Morganna Court. Most friendly staff and nothing is too much trouble for them. Very approachable and we are
kept fully informed of our Uncle's health and well-being. We have highly recommended Morganna Court to friends. Keep up the good work.
Reply from Bikram Choudhary, Director at Morgana Court and LodgeMany thanks for your kind review, we are so pleased that your uncle is settled well into his new home.
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