Submit a Review for Kinnaird Manor Care Home
Brown Street, Camelon, Falkirk, FK1 4QF
View Full Details of Kinnaird Manor Care HomeLatest Reviews for Kinnaird Manor Care Home
03 September 2025
Starting from a low level of satisfaction over the past 3 (almost 4 years) the new management team seem to be making effective changes to the decor / general ambience and, slowly, improving communication with the family. It is pleasing to see much brighter areas as well as tactile objects for residents to experience. In particular, the activity co-ordinator has made a very positive impact on general wellbeing. Need to ensure personal care given matches the improvements above and look out for the 'small things' that make all the difference to my relative. Still a way to go but it is heartening to see improvement. Well done all - keep up the good work.
19 August 2025
My dad has recently come home from Kinnaird Manor after spending a number of nights there for respite and the care, support and dignity the staff showed him was excellent. They were very patient, understanding of his needs and on visiting him we found him to be happy and content. This is the 2nd time we have used this facility and we will certainly consider using again.
04 August 2025
We went for a walk round Kinnaird Manor as we had the dreaded 3 care homes to visit for a relative who will be needing care very soon, this one was by far the best, from the welcome you received when you first walked in to the atmosphere and the friendliness of all the staff, it was first class. We had a long walk round all the floors, rooms and garden areas and everything was explained in fine detail, we met the activities coordinator and it just seems like everything is spot on in Kinnaird Manor, it was very clean and tidy and some upgrades had taken place with furniture, decor etc and there are more in the pipeline, all in all this place just had a great feeling about it seemed like a home from home, this will definitely be our choice in the very near future.
03 July 2025
The staff are always welcoming when I attend, they interact with my mother very well and have worked really hard to ensure my mother settled into the home. I have been impressed with the professionalism of the staff and all request by me and my sisters have been carried out. Fantastic team.
27 June 2025
My husband and I attended our cousin's birthday party. It was obvious all the residents are treated with great care and dignity.
25 June 2025
No cause for concern. First class overall service and care.
13 June 2025
My mum was admitted to Kinnaird Manor for respite (but is now a permanent resident). From the day she arrived we have been treated with kindness and compassion from every member of staff we have encountered. My mum took a long time to settle but the staff have all been great with her and very patient. I am very pleased my mum has settled and find Kinnaird a great place the staff are all so helpful and friendly.
05 June 2025
Great afternoon with all the residents family + staff participating. Everyone enjoyed the entertainment, BBQ and as the weather was warm we were able to stay out all afternoon.
05 June 2025
Barbecue with residents. Once again one staff member in particular and the team have pulled it off. Food, drink and entertainment all fabulous. Staff interaction with residents and family was superb. Please do this more often.
05 June 2025
We came to visit when they were having a bbq + open (fun day) we were pleased to see it was well attended with residents family, friends and staff. Everyone enjoyed the afternoon with lots of people participating dancing + singing along with the entertainment. Great afternoon.
05 June 2025
My wife is very settled here and seems happy. The staff all look after so well I couldn't be more pleased. Well done!
17 April 2025
Our experience of Kinnaird is excellent - the staff are very interested in the residents. The entertainment staff works tirelessly to offer a varied activity program with family inclusive activities. The care staff are always amenable and very respectful with the residents. The admin staff are very approachable, as are the nursing staff. I couldn't recommend the home highly enough - 5 *****
24 January 2025
My Mum was in KM, for a number of years. Recently, she was taken very unwell and sadly passed away at KM. Through her years at KM, we found the staff to be very helpful and caring. We did not always agree, with staff on all aspects of my Mum's care, but there was always time for discussions around the best care option to take and we were always able to come to a mutually agreeable solution. During Covid, it was very difficult to see our Mum, and although the staff were very restricted at times to setting procedures, as were all care homes, I do not doubt they gave her the best care, under very difficult circumstances. All of the staff were very supportive, helpful, and caring when she passed away, making an awful time, a little bit better, and for that, we Thank them very much. For my Mum KM was a comfortable, caring, and supportive place to stay with good activities and importantly to her, good food. KM provides a good level of care and I would not hesitate to place my relative there.
12 June 2024
I'm really happy with my dad being here. Everyone is lovely and my dad seems happy and really settled. All the staff are lovely and friendly. The home is very well-run and clean. I've not had any issues or problems. I hope my dad can stay here.
12 April 2024
Very disappointed in the poor management and lack of stimulation at Kinnaird Manor. My dad was assessed (by HC-1) and they were given a crystal clear picture of his behaviours. The manager asked the family, by telephone, to decide which area we would prefer. This should have been a management decision based on needs, not a family decision. He was admitted to medium dependency and within 2 weeks, we were told of a number of issues and they wanted him moved him to high dependency. At the routine 6 week assessment (brought forward at their request to week 5) with two members of staff, we were advised that they couldn’t manage him and we would need to look for another care home. At no point did the care home manager show her face, or introduce herself, even though her decision-making, or lack thereof, had caused this situation. Her poor management had caused my dad to have two unnecessary care home moves, created additional stress and trauma to my dad and my mum.
14 March 2024
My mother-in-law was admitted to Kinnaird Manor for emergency respite care as she has dementia and her husband had been taken into hospital, meaning that she could not be left alone. The home made the process really easy, with a comprehensive assessment done at home to establish the care needs prior to admission. Once there, the staff did everything possible to help her settle into an unfamiliar and probably daunting new situation. As a family, we can't thank the staff enough for the care she was given in a difficult time for us all. When looking for longer-term care, we had no hesitation in choosing the sister home at The Village in Cumbernauld as it is the same company and on moving there today, we experienced the same welcoming attitude from the staff. Overall, we would recommend Kinnaird Manor to anyone seeking short-term or longer-term care.
01 March 2024
The management and staff at Kinnaird Manor Care Home have been amazing from start to finish. They welcomed my gran with open arms and supported the whole family at all times, day or night throughout my grans stay. The dignity and compassion shown at the end of grans life really made a difficult time one of solace, peace and closure. As a family, we cannot thank the whole team enough and express how impressed we have been from start to finish. The whole team deserve the utmost recognition in all areas.
15 November 2023
Mum came to Kinnaird Manor on the 25th of September after a traumatic time in hospital. The manager and her staff have worked hard to make Mum settled at Kinnaird Manor. Mum is finally settled in and getting to know all of the staff's faces. Very happy we chose Kinnaird Manor.
21 June 2023
Due to critical staffing issues, the level of care and support fell well below acceptable levels. Staff leaving all the time and not being replaced is an indication that this care home is not capable of retaining or attracting staff and the flow on from this is that residents do not receive the necessary care they truly need. My father has passed away after the staff neglected to take an illness seriously (even though they were aware of an outbreak of flu) and I do hope other families do not have to experience this outrageous lack of care towards their family members. The owners and management of this home need to take a long, hard look at the levels of care being provided, or should I say not being provided to those most in need, Shameful!
10 January 2023
My mother is very happy and contented at this home. She has company all the time, which she missed being in her home on her own. This home takes very good care of my mum for which we are very grateful for. She seems more brighter and more cheery when we come to see her than when she was in her own home.
Latest Reviews for Kinnaird Manor Care Home
03 September 2025
Starting from a low level of satisfaction over the past 3 (almost 4 years) the new management team seem to be making effective changes to the decor / general ambience and, slowly, improving communication with the family. It is pleasing to see much brighter areas as well as tactile objects for residents to experience. In particular, the activity co-ordinator has made a very positive impact on general wellbeing. Need to ensure personal care given matches the improvements above and look out for the 'small things' that make all the difference to my relative. Still a way to go but it is heartening to see improvement. Well done all - keep up the good work.
19 August 2025
My dad has recently come home from Kinnaird Manor after spending a number of nights there for respite and the care, support and dignity the staff showed him was excellent. They were very patient, understanding of his needs and on visiting him we found him to be happy and content. This is the 2nd time we have used this facility and we will certainly consider using again.
04 August 2025
We went for a walk round Kinnaird Manor as we had the dreaded 3 care homes to visit for a relative who will be needing care very soon, this one was by far the best, from the welcome you received when you first walked in to the atmosphere and the friendliness of all the staff, it was first class. We had a long walk round all the floors, rooms and garden areas and everything was explained in fine detail, we met the activities coordinator and it just seems like everything is spot on in Kinnaird Manor, it was very clean and tidy and some upgrades had taken place with furniture, decor etc and there are more in the pipeline, all in all this place just had a great feeling about it seemed like a home from home, this will definitely be our choice in the very near future.
03 July 2025
The staff are always welcoming when I attend, they interact with my mother very well and have worked really hard to ensure my mother settled into the home. I have been impressed with the professionalism of the staff and all request by me and my sisters have been carried out. Fantastic team.
27 June 2025
My husband and I attended our cousin's birthday party. It was obvious all the residents are treated with great care and dignity.
25 June 2025
No cause for concern. First class overall service and care.
13 June 2025
My mum was admitted to Kinnaird Manor for respite (but is now a permanent resident). From the day she arrived we have been treated with kindness and compassion from every member of staff we have encountered. My mum took a long time to settle but the staff have all been great with her and very patient. I am very pleased my mum has settled and find Kinnaird a great place the staff are all so helpful and friendly.
05 June 2025
Great afternoon with all the residents family + staff participating. Everyone enjoyed the entertainment, BBQ and as the weather was warm we were able to stay out all afternoon.
05 June 2025
Barbecue with residents. Once again one staff member in particular and the team have pulled it off. Food, drink and entertainment all fabulous. Staff interaction with residents and family was superb. Please do this more often.
05 June 2025
We came to visit when they were having a bbq + open (fun day) we were pleased to see it was well attended with residents family, friends and staff. Everyone enjoyed the afternoon with lots of people participating dancing + singing along with the entertainment. Great afternoon.
05 June 2025
My wife is very settled here and seems happy. The staff all look after so well I couldn't be more pleased. Well done!
17 April 2025
Our experience of Kinnaird is excellent - the staff are very interested in the residents. The entertainment staff works tirelessly to offer a varied activity program with family inclusive activities. The care staff are always amenable and very respectful with the residents. The admin staff are very approachable, as are the nursing staff. I couldn't recommend the home highly enough - 5 *****
24 January 2025
My Mum was in KM, for a number of years. Recently, she was taken very unwell and sadly passed away at KM. Through her years at KM, we found the staff to be very helpful and caring. We did not always agree, with staff on all aspects of my Mum's care, but there was always time for discussions around the best care option to take and we were always able to come to a mutually agreeable solution. During Covid, it was very difficult to see our Mum, and although the staff were very restricted at times to setting procedures, as were all care homes, I do not doubt they gave her the best care, under very difficult circumstances. All of the staff were very supportive, helpful, and caring when she passed away, making an awful time, a little bit better, and for that, we Thank them very much. For my Mum KM was a comfortable, caring, and supportive place to stay with good activities and importantly to her, good food. KM provides a good level of care and I would not hesitate to place my relative there.
12 June 2024
I'm really happy with my dad being here. Everyone is lovely and my dad seems happy and really settled. All the staff are lovely and friendly. The home is very well-run and clean. I've not had any issues or problems. I hope my dad can stay here.
12 April 2024
Very disappointed in the poor management and lack of stimulation at Kinnaird Manor. My dad was assessed (by HC-1) and they were given a crystal clear picture of his behaviours. The manager asked the family, by telephone, to decide which area we would prefer. This should have been a management decision based on needs, not a family decision. He was admitted to medium dependency and within 2 weeks, we were told of a number of issues and they wanted him moved him to high dependency. At the routine 6 week assessment (brought forward at their request to week 5) with two members of staff, we were advised that they couldn’t manage him and we would need to look for another care home. At no point did the care home manager show her face, or introduce herself, even though her decision-making, or lack thereof, had caused this situation. Her poor management had caused my dad to have two unnecessary care home moves, created additional stress and trauma to my dad and my mum.
14 March 2024
My mother-in-law was admitted to Kinnaird Manor for emergency respite care as she has dementia and her husband had been taken into hospital, meaning that she could not be left alone. The home made the process really easy, with a comprehensive assessment done at home to establish the care needs prior to admission. Once there, the staff did everything possible to help her settle into an unfamiliar and probably daunting new situation. As a family, we can't thank the staff enough for the care she was given in a difficult time for us all. When looking for longer-term care, we had no hesitation in choosing the sister home at The Village in Cumbernauld as it is the same company and on moving there today, we experienced the same welcoming attitude from the staff. Overall, we would recommend Kinnaird Manor to anyone seeking short-term or longer-term care.
01 March 2024
The management and staff at Kinnaird Manor Care Home have been amazing from start to finish. They welcomed my gran with open arms and supported the whole family at all times, day or night throughout my grans stay. The dignity and compassion shown at the end of grans life really made a difficult time one of solace, peace and closure. As a family, we cannot thank the whole team enough and express how impressed we have been from start to finish. The whole team deserve the utmost recognition in all areas.
15 November 2023
Mum came to Kinnaird Manor on the 25th of September after a traumatic time in hospital. The manager and her staff have worked hard to make Mum settled at Kinnaird Manor. Mum is finally settled in and getting to know all of the staff's faces. Very happy we chose Kinnaird Manor.
21 June 2023
Due to critical staffing issues, the level of care and support fell well below acceptable levels. Staff leaving all the time and not being replaced is an indication that this care home is not capable of retaining or attracting staff and the flow on from this is that residents do not receive the necessary care they truly need. My father has passed away after the staff neglected to take an illness seriously (even though they were aware of an outbreak of flu) and I do hope other families do not have to experience this outrageous lack of care towards their family members. The owners and management of this home need to take a long, hard look at the levels of care being provided, or should I say not being provided to those most in need, Shameful!
10 January 2023
My mother is very happy and contented at this home. She has company all the time, which she missed being in her home on her own. This home takes very good care of my mum for which we are very grateful for. She seems more brighter and more cheery when we come to see her than when she was in her own home.