Kinnaird Manor Care Home

Brown Street, Camelon, Falkirk FK1 4QF

Kinnaird Manor Care Home is located within a residential area of Camelon, in Falkirk, a 58 bedded facility offering Dementia and Nursing care.

At Kinnaird Manor Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Chefs at Kinnaird Manor pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Glynis Crossley (Home Manager)

Local Authority / Social Services: Falkirk Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 57 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Prader-Willi Syndrome • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 53

Shared Rooms: 2

Rooms with ensuite WC: 53

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Television point in own room

Latest Care Inspectorate* Report on Kinnaird Manor Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 9.8 (maximum of 10) for Kinnaird Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 45 Reviews over all time. This Average Rating is also the rating value for Kinnaird Manor Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.808 for Kinnaird Manor Care Home is calculated as follows: ( (440 Excellents x 5) + (90 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 536 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kinnaird Manor Care Home is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.4 positive Reviews (57 registered maximum number of service users ÷ 5). 18 Reviews ÷ 11.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Kinnaird Manor Care Home has a Review Score of 9.8 (9.808) from 45 Reviews


Average Ratings

  • Excellent
    38
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kinnaird Manor Care Home?

  • Extremely LIKELY
    39
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kinnaird Manor Care Home

  • Daughter of Resident/Service User
    21
  • Son of Resident/Service User
    7
  • Husband of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    3
  • Relative of Resident/Service User
    2
  • more

I have found all staff in Kinnaird Manor Care Home to be exceptionally kind, caring and affectionate towards my sister and has done everything possible to help me look after her wellbeing.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am very pleased with the care my dad is receiving from all the staff at Kinnaird Manor Care Home. They do their best for my dad's wellbeing.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

A positive story here about a nursing home for the care of older people suffering with dementia.
My dad lived and passed away in an amazing caring professional home, Kinnaird in Camelon, Falkirk.
I was a nursing home matron for about 10 years, so I know all there is to know.
I cannot praise this home enough, along with the fantastic group of staff.
They have a Chef's menu, they seem to have cleaning done around the clock.
There are many activities, a gorgeous garden and a bistro. There are social nights.
My dad found some contentment in his final couple of years here.
And I think most of all, the ambience was always calm, peaceful, relaxed, caring and professional, no matter what day or hour we visited.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am very happy with the nursing home care for my mother - no complaints. Staff are very helpful and do a first class job.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

From my first visit, I knew my gran would love living here. There is a great homely atmosphere and the staff are so friendly and welcoming. The home's manager and the staff ensure that everyone feels at home - both for residents and families.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have found the staff to be very kind to the residents.

My gran has been there for 6 months now and she seems very happy and relaxed.

Lots of activities over the festive period.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Kinnaird Manor Care Home is a very good home. In the 9 years, my father has been in Kinnaird Manor Care Home, I have not had any issues. The home keeps me informed and up to date on my father's health and well-being. Assessments are carried out on a regular basis and all the staff are a credit to Kinnaird Manor Care Home.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4 out of 5

My thanks to the staff for taking the time to give reassurance and information concerning the medication which the doctor has prescribed for my mother in law.
It was much appreciated.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

I always get a warm welcome from the staff whenever I visit. I can find no fault with the care my father receives. Excellent.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mum has been a resident now for nearly a year and is very well cared for. All staff are very supportive to my mum and myself. It's a very friendly team.

All meals and snacks look great. I know this as my mum broke her hip last year and her diet was poor and I came in to assist with meals.

How likely would you be to recommend Kinnaird Manor Care Home? Likely

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Average Rating:   4.9 out of 5

My mum is now unable to live on her own and has come to stay in Kinnaird Manor Care Home. She seems very settled and does not want to go anywhere else. She loves all the staff and is enjoying the food. She is very well looked after by everyone and goes out with staff on trips which she really enjoys.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

The care home is first class and the staff are excellent - the care is magnificent and the nurses are particularly kind.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff have been excellent since the day my mother arrived. Nothing is too much trouble and they have made my mother feel very settled and happy. She also is very pleased with the standard of food.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

I find the care mum gets to be excellent. All staff are friendly and attentive. She enjoys the atmosphere and chatting with the other residents. She also likes the meals.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am satisfied with everything. The care, the staff and the service.
The home is looking great - first class.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been a resident in the care home for over two years. She is always clean and well presented. She enjoys the banter with her carers and always treated with dignity.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My sister and I find we are very happy with the attention and care given to our brother.

How likely would you be to recommend Kinnaird Manor Care Home? Likely

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Average Rating:   5 out of 5

Supportive environment caring for my dads needs always willing to assist him and make him feel safe and homely.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I have found in general that Kinnaird Manor is a well-run care home that looks after their residents to the best of their ability.
I have always found the staff to be pleasant on my visits and relate to them quite easily. Their task is not an easy one and I commend them for what they do.

How likely would you be to recommend Kinnaird Manor Care Home? Likely

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Average Rating:   4.3 out of 5

The review is a good chance to air any things you are worried about. I find it very useful for me and for mum's well-being. The staff are very good and very helpful.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

No concerns I am happy with the care my mum receives.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Staff have been very attentive and accommodating to my grandmother's needs. Since coming into the home in Summer 2016, my grandmother looks cleaner and healthier. She is mostly happy.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

The information given is in a clear concise manner, friendly and helpful. In general all staff very caring.

How likely would you be to recommend Kinnaird Manor Care Home? Likely

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Average Rating:   4.2 out of 5

As usual, my husband is being well cared for and staff are excellent with him all the time.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I am very pleased with the first eight weeks that my wife has been resident at Kinnaird Manor. She has settled in well and I feel comfortable that I can leave her and she is looked after and kept safe.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

All aspects of my dad's care were discussed in a friendly and relaxed manner. After the review, I feel confident my Dad is being cared for in the best possible place, with the best possible care and attention being given to him, with all his needs being met. Staff are excellent.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Kinnaird Manor is an excellent home. The staff are friendly, caring and professional. The facilities are good, meals are varied and there is always plenty of tea/coffee available. Dad is well cared for happy and safe.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Staff within the service have been extremely helpful, caring and supportive in dealing with the transition of my dad into the care home setting. They have also been very warm and welcoming when visiting my dad and most of all very well in caring for my dads needs, especially during trying times.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Excellent care for my mother. Staff are always friendly and welcoming to us. My mother is very happy and contented, having lived here for several years. We have no complaints about any aspect of the home at all and enjoy the time we spend when visiting.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Kinard Manor provides care for my dad, the staff are very good and you can ask the staff anything and are very good in keeping the family informed.

How likely would you be to recommend Kinnaird Manor Care Home? Likely

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Average Rating:   4.2 out of 5

So far everything has been fine. Few niggles but nothing major. The usual laundry going astray. Also pieces of underwear not been worn but all in all fine. Possible lacking in showing relatives what residents are up to. No photos or list of activities posted anywhere obvious. Spoke to staff and this may be remedied.

How likely would you be to recommend Kinnaird Manor Care Home? Likely

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Average Rating:   3.5 out of 5

Dad and all the family are really pleased about the care provided 24/7. The staff are brilliant, and make sure dad has every opportunity to participate in activities and outings. He really enjoys his meals, especially the home baking. Thank you all.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff are always friendly and welcoming, always got a smile and a warm welcome. From the top of the house to the bottom are brilliant. There's been a vast improvement in the home in the five years my wife has been there. The only thing that has not changed is the staff. They put the care into care home as they do care.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum has settled well in this care home as all staff have made her very welcome. The care and kindness she receives is second to none. It seems as though she has had a new lease of life and the family know and appreciate the dedication of all the staff. Mum enjoys the fantastic variety of food- all credit to the kitchen staff and chef. Kinnaird Manor is an incredibly good care home and I thoroughly recommend it.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been here for 2 1/2 years now and I cannot complain about anything the staff are 1st class and more than helpful plus any issues they phone me right away.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

My dad lives in Kinnaird Manor and is very well looked after. All staff are really good at looking after him. His meals are made for him as he has a gluten free diet. Can't praise the home enough.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

In my experience of the care given to my wife I find it very good. I find the care home and all the staff very pleasant and kind.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

This is a very lovely place, centered in a very convenient area. Since I came here I have no complaints on my arrival over a year ago. Every member of staff are all worth their weight.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

This is an excellent care home for my mother. As a family we have been welcomed and supported by all kinds of staff and my mother's quiet complex needs are well catered for. I feel my mother's preferences and personality are known by activities manager and carers. Food, cleanliness and nursing care seem to be exemplary. The only room foe improvement is in space to be in lounges and rooms/facilities for creative and group activities. The building does seem crowded in common areas, but there are plans to improve activities areas. I cannot speak highly enough of the kind and cheerful staff.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My dad is very settled at Kinnaird Manor, he is well taken care of and is treated with dignitu and respect from all the staff.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

The home is very well run and is providing an excellent level of care for my mum. They are sympathetic and kind with large emphasis on tailoring care to my mums individual needs.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum is happy and content at Kinnaird Manor. All the staff are kind and caring and know the residents well. Her room is spotless and the public areas are clean and fresh. The gardens are lovely to sit in (when there is good weather) and the food is plentiful and appetising. The overall atmosphere in the home is welcoming, happy and friendly.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

I think Kinniard Manor is a very good place for my father to be. Very clean, very pleasant staff, beautiful gardens, spacious rooms and sitting rooms. Nurses and care staff very very nice. Father is quite content. We as a family are very happy.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

This is my mothers second home. While I have no complaints about her first home. The difference in culture and practices had a positive effect both physically and mentally at least for a short while. My mother is at the end stages of her dementia, the staff are all very approachable and are willing to spend time with you talking about any concerns you may have.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

All staff are extremely helpful and nothing a bother. The named carers are extremely good. We as a family are very grateful for all the help and care my mother receives.

How likely would you be to recommend Kinnaird Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

Bed Vacancies

posted 16 Apr 2018

Please contact us for information regarding our bed availability

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

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February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

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April 2014

February 2014

Job Vacancies

Staff Profiles

Glynis

Glynis Crossley

Job Title: Home Manager

Joined: 2018

Description:

What does ‘kindness’ mean to you?

“To me, kind care means being passionate and committed in providing personalised care and remembering that everyone is unique.”

Glynis has gained over thirty years’ of experience in providing care and support in various healthcare settings. She is a kind, approachable and caring leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Glynis joined Kinnaird Manor as Home Manager because she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also understands how important the community is and is always keen to include the local community in life at Kinnaird Manor.

When asked what she enjoys most about his role, Glynis remarked: “I love spending time with the Residents and listening to their unique stories.”

Away from work, Glynis loves watching Rugby, especially international games.

If you would like to find out more information about Kinnaird Manor, Glynis has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kinnaird Manor Care Home