From the moment I met the Care Home Manager and Assistant Manager I was impressed with their level of knowledge and professionalism. The care home itself has obviously been through some decorative changes and I can tell there is likely some upgrades required.
However, my Dad has been there now for
a month. I am very impressed with the level of care he has received. As a family we received great feedback from all staff. Nothing is a bother. There are lots of activities going on every week, which we can see all residents are encouraged to take part in. This has been an immense help for my Dad to settle. The staff also take great time to get to know the resident and tailor to the individual.
30 April 2026
My Mum has been at Pitcairn for just over a month now and she loves her room, it was great to personalise it as we wished. Mum was rather hesitant to join the great activities on offer, but it's so nice that the wonderful staff are encouraging Mum without pressure so she feels comfortable and well
supported.
Mum had some medical issues not long after moving into Pitcairn Lodge, the nursing staff contacted her GP to address and change her medication, keeping me informed constantly, which was a huge relief.
The CareHome is very clean and meals are excellent, mum loves her cuppy and cakes too.
There's always a lot of laugher and 'buzz' from the Carers, which feels very uplifting when visiting.
30 April 2026
My husband has been so much more comfortable since getting spells in an easy chair which has helped his general wellbeing! For this I and my family are truly grateful!
Staff are very accommodating and approachable!
30 April 2026
I was a bit nervous when taking my mum into Pitcairn Lodge Nursing Home to be a resident, but I needn't have worried as the staff were so supportive and compassionate during this time and put me and mum at ease straight away. Mum has settled in well and enjoying all the daily activities,
gardening, walking, bingo, bus runs, and many more others. The staff are all obviously dedicated and mum refers to them as her friends which just shows how much work they put into getting to knowing mum. I feel mum is being very well cared for which in turn gives me great peace of mind.
30 April 2026
Mum has been in Pitcairn Lodge now for nearly a year. She is very happy there and as a family we continue to be more than satisfied with the care she receives. The staff interact very well with her and get her involved with lots of activities like outings and quizzes which she enjoys. Staff keep us
up to date with any medical issues as they have arisen and have dealt with anything that has happened promptly. It is so nice to come in to visit mum to know she will be happy, smiley and content.
16 April 2026
My Dad moved into Pitcairn early December and although this was a huge change and adjustment for my family, I have been very happy with the service and care from Pitcairn. I live overseas so do find the distance and time difference a challenge but every time I call I am always met with informed and
happy staff. My Dad is doing really well and settling in fine. Staff at Pitcairn, in particular Ruth, have been very good at listening to who my Dad is and understanding his needs as well as really getting to know him. Ruth has also taken the time to hold video calls with me to help with any initial worries or concern I had. I'm feeling very positive and much more content now knowing that my Dad is well cared for, well fed, safe and happy. Staff have even taken him out to purchase some treats and his newspaper that he loves seeing as I'm not there to be able to do that for him. I'm really feeling thankful that he is in a place like Pitcairn.
15 April 2026
Since moving into Pitcairn Lodge Nursing home at the end of December, my ex-husband is thriving due to the excellent care provided by all the staff. He had a slight dip following a short stay in hospital however he is now making huge progress. He had lost a significant amount of weight prior to
becoming a resident as he wasn't eating but he is now gaining weight due to the varied and nutritious food served.
He had become very isolated so it's great to see him socialising with other residents and taking part in the innovative activities.
At times he can be stubborn and use inappropriate language which the staff just take with a pinch of salt. All the staff are kind, caring, friendly and have made such a difference to him. Before becoming a resident, both my son and I, were expecting the worst but my ex-husband is now more like the man he used to be which is all down to the level of care he is provided with.
Thank you all.
19 February 2026
My dad has settled in to life at Pitcairn very well. The staff are attentive, the home is clean, smart and intuitively laid out. My dad seems to enjoy the meals offered. His room is nice and we have been able to personalise it for him.
29 January 2026
Since moving in to Pitcairn Lodge in December, my Mother-in-Law has been very well looked after. Her medical situation was immediately understood and taken in hand. The amount of personal care she now requires is being given to her. She is very happy and comfortable with the accommodation. The
social and activities programme in the home is fantastic as it has already improved her energy levels (the lovely food also helos in this respect), increased the amount of interaction with others and got her singing again. All of this means that her well-being has been greatly improved in such a short time. The staff at Pitcairn Lodge are very kind people and obviously care about the residents.
19 January 2026
Mum is in Pitcairn for respite care. She is receiving outstanding care from the staff. She has been encouraged to eat, socialise and mobilize and is now much happier than before she came. She comments that the food is always delicious. The staff are so attentive and always friendly and welcoming.
We are so grateful to Ruth and her amazing team.
14 January 2026
The staff at Pitcairn Lodge were very friendly and informative when we went to visit for the first time after gaining a place again the staff were very welcoming. The admittance procedure was smooth and effortless stress free and our minds were put at rest that the care was needed was being provided
over the first month my mum has settled in very well and all the staff are very kind friendly and patient we are very happy with everything so far.
16 December 2025
We would like to express our sincere thanks as a family to Pitcairn Nursing Home.
The staff in The Larch ward were outstanding with the care Vic received. They were all genuine
and caring towards him and we were overwhelmed with their compassion & support during Vic's 2 years of staying there.
Although Vic could not always get involved due to his condition, the Entertainment & Outings they laid on for the residents was enjoyable for all.
Thank you Pitcairn for everything.
09 December 2025
We were so impressed with Pitcairn when we visited and the very friendly and knowledgeable staff. We were even more delighted to have granny move there for a short time. We couldn't speak more highly about the care and attention that the nurses gave granny. Would recommend to anyone looking for
somewhere to care for a loved one.
31 October 2025
The staff at Larch Wing provided loving care for Michael my Father.
The compassionate care, kindness, patience and support brought comfort to him and peace to our family. We will always be grateful for the dignity and warmth shown during a difficult time.
N.B. Pitcairn management was excellent but
Sanctuary Care Finance Department extremely unhelpful.
20 October 2025
I just want to say a massive thank you to all the staff at Pitcairn this week and especially over the last 2 days when my mum was receiving end of life care. ( there are literally too many names to mention individually) but as a family we are especially grateful to Nika the nurse on duty at the time
of her passing, who was with her and kept her comfortable to the end. All the staff have been sympathetic, empathetic, supportive and couldn't do enough for us from making cups of tea, sandwiches, bringing in chairs, and even a sofa bed to stay overnight if we wished. All our questions were answered and we were given reassurance when we most needed it. It is clear that all the staff in Pitcairn not only care about the residents but their families as well. They have eased our passage through this extremely sad and difficult time in every way. We really can't thank you all enough.
17 October 2025
I would like to say a massive thank you to you and your team for helping look after my grandma all the years she was at Pitcairn. You all did an amazing job of welcoming her into your family and made my family and I feel so at ease with the level of care and love you showed her. There are not enough
words to say how grateful we all are for your hard work and support. You and your team made her last few years some to remember
02 October 2025
Always find staff very engaging and upbeat during my visits. Appears to be plenty of engagement with the residents and good interaction. The events or themed activities are very varied and well planned out. Very happy with the home overall
25 September 2025
Mum has been so well looked after by all the staff since her arrival in January 2025. She has a different interaction with each staff member which is so nice to see. She won't let them walk by without a wave or a hug. ALL the staff have endless patience on the more challenging days and I'm so
appreciative of them all.
25 September 2025
Mum had been resident in Pitcairn for just over a year. The staff took the time to get to know her and help her settle in well. They also made sure Dad was looked after on his daily visits. They both enjoyed the activities arranged in the home and a couple of trips out.
As a Family we were kept
informed about Mums care and were involved in all decisions made. On the occasions a GP visit was required this was done promptly and we were kept fully informed.
Weekly emails on activities and events was appreciated and meant we could join Mum for some of them.
Pitcairn has bright sunny rooms and Lounges, is well maintained and clean with a lovely secure outdoor space which the resident's and Families can enjoy.
25 September 2025
Sister in law very well looked after. The home is really nice and carers are so good to the residents they interact with them really well. There is plenty going on for them to keep alert. The manager is very good at her job and very welcoming
Latest Reviews for Pitcairn Lodge Nursing Home
18 May 2026
From the moment I met the Care Home Manager and Assistant Manager I was impressed with their level of knowledge and professionalism. The care home itself has obviously been through some decorative changes and I can tell there is likely some upgrades required.
However, my Dad has been there now for
a month. I am very impressed with the level of care he has received. As a family we received great feedback from all staff. Nothing is a bother. There are lots of activities going on every week, which we can see all residents are encouraged to take part in. This has been an immense help for my Dad to settle. The staff also take great time to get to know the resident and tailor to the individual.
30 April 2026
My Mum has been at Pitcairn for just over a month now and she loves her room, it was great to personalise it as we wished. Mum was rather hesitant to join the great activities on offer, but it's so nice that the wonderful staff are encouraging Mum without pressure so she feels comfortable and well
supported.
Mum had some medical issues not long after moving into Pitcairn Lodge, the nursing staff contacted her GP to address and change her medication, keeping me informed constantly, which was a huge relief.
The CareHome is very clean and meals are excellent, mum loves her cuppy and cakes too.
There's always a lot of laugher and 'buzz' from the Carers, which feels very uplifting when visiting.
30 April 2026
My husband has been so much more comfortable since getting spells in an easy chair which has helped his general wellbeing! For this I and my family are truly grateful!
Staff are very accommodating and approachable!
30 April 2026
I was a bit nervous when taking my mum into Pitcairn Lodge Nursing Home to be a resident, but I needn't have worried as the staff were so supportive and compassionate during this time and put me and mum at ease straight away. Mum has settled in well and enjoying all the daily activities,
gardening, walking, bingo, bus runs, and many more others. The staff are all obviously dedicated and mum refers to them as her friends which just shows how much work they put into getting to knowing mum. I feel mum is being very well cared for which in turn gives me great peace of mind.
30 April 2026
Mum has been in Pitcairn Lodge now for nearly a year. She is very happy there and as a family we continue to be more than satisfied with the care she receives. The staff interact very well with her and get her involved with lots of activities like outings and quizzes which she enjoys. Staff keep us
up to date with any medical issues as they have arisen and have dealt with anything that has happened promptly. It is so nice to come in to visit mum to know she will be happy, smiley and content.
16 April 2026
My Dad moved into Pitcairn early December and although this was a huge change and adjustment for my family, I have been very happy with the service and care from Pitcairn. I live overseas so do find the distance and time difference a challenge but every time I call I am always met with informed and
happy staff. My Dad is doing really well and settling in fine. Staff at Pitcairn, in particular Ruth, have been very good at listening to who my Dad is and understanding his needs as well as really getting to know him. Ruth has also taken the time to hold video calls with me to help with any initial worries or concern I had. I'm feeling very positive and much more content now knowing that my Dad is well cared for, well fed, safe and happy. Staff have even taken him out to purchase some treats and his newspaper that he loves seeing as I'm not there to be able to do that for him. I'm really feeling thankful that he is in a place like Pitcairn.
15 April 2026
Since moving into Pitcairn Lodge Nursing home at the end of December, my ex-husband is thriving due to the excellent care provided by all the staff. He had a slight dip following a short stay in hospital however he is now making huge progress. He had lost a significant amount of weight prior to
becoming a resident as he wasn't eating but he is now gaining weight due to the varied and nutritious food served.
He had become very isolated so it's great to see him socialising with other residents and taking part in the innovative activities.
At times he can be stubborn and use inappropriate language which the staff just take with a pinch of salt. All the staff are kind, caring, friendly and have made such a difference to him. Before becoming a resident, both my son and I, were expecting the worst but my ex-husband is now more like the man he used to be which is all down to the level of care he is provided with.
Thank you all.
19 February 2026
My dad has settled in to life at Pitcairn very well. The staff are attentive, the home is clean, smart and intuitively laid out. My dad seems to enjoy the meals offered. His room is nice and we have been able to personalise it for him.
29 January 2026
Since moving in to Pitcairn Lodge in December, my Mother-in-Law has been very well looked after. Her medical situation was immediately understood and taken in hand. The amount of personal care she now requires is being given to her. She is very happy and comfortable with the accommodation. The
social and activities programme in the home is fantastic as it has already improved her energy levels (the lovely food also helos in this respect), increased the amount of interaction with others and got her singing again. All of this means that her well-being has been greatly improved in such a short time. The staff at Pitcairn Lodge are very kind people and obviously care about the residents.
19 January 2026
Mum is in Pitcairn for respite care. She is receiving outstanding care from the staff. She has been encouraged to eat, socialise and mobilize and is now much happier than before she came. She comments that the food is always delicious. The staff are so attentive and always friendly and welcoming.
We are so grateful to Ruth and her amazing team.
14 January 2026
The staff at Pitcairn Lodge were very friendly and informative when we went to visit for the first time after gaining a place again the staff were very welcoming. The admittance procedure was smooth and effortless stress free and our minds were put at rest that the care was needed was being provided
over the first month my mum has settled in very well and all the staff are very kind friendly and patient we are very happy with everything so far.
16 December 2025
We would like to express our sincere thanks as a family to Pitcairn Nursing Home.
The staff in The Larch ward were outstanding with the care Vic received. They were all genuine
and caring towards him and we were overwhelmed with their compassion & support during Vic's 2 years of staying there.
Although Vic could not always get involved due to his condition, the Entertainment & Outings they laid on for the residents was enjoyable for all.
Thank you Pitcairn for everything.
09 December 2025
We were so impressed with Pitcairn when we visited and the very friendly and knowledgeable staff. We were even more delighted to have granny move there for a short time. We couldn't speak more highly about the care and attention that the nurses gave granny. Would recommend to anyone looking for
somewhere to care for a loved one.
31 October 2025
The staff at Larch Wing provided loving care for Michael my Father.
The compassionate care, kindness, patience and support brought comfort to him and peace to our family. We will always be grateful for the dignity and warmth shown during a difficult time.
N.B. Pitcairn management was excellent but
Sanctuary Care Finance Department extremely unhelpful.
20 October 2025
I just want to say a massive thank you to all the staff at Pitcairn this week and especially over the last 2 days when my mum was receiving end of life care. ( there are literally too many names to mention individually) but as a family we are especially grateful to Nika the nurse on duty at the time
of her passing, who was with her and kept her comfortable to the end. All the staff have been sympathetic, empathetic, supportive and couldn't do enough for us from making cups of tea, sandwiches, bringing in chairs, and even a sofa bed to stay overnight if we wished. All our questions were answered and we were given reassurance when we most needed it. It is clear that all the staff in Pitcairn not only care about the residents but their families as well. They have eased our passage through this extremely sad and difficult time in every way. We really can't thank you all enough.
17 October 2025
I would like to say a massive thank you to you and your team for helping look after my grandma all the years she was at Pitcairn. You all did an amazing job of welcoming her into your family and made my family and I feel so at ease with the level of care and love you showed her. There are not enough
words to say how grateful we all are for your hard work and support. You and your team made her last few years some to remember
02 October 2025
Always find staff very engaging and upbeat during my visits. Appears to be plenty of engagement with the residents and good interaction. The events or themed activities are very varied and well planned out. Very happy with the home overall
25 September 2025
Mum has been so well looked after by all the staff since her arrival in January 2025. She has a different interaction with each staff member which is so nice to see. She won't let them walk by without a wave or a hug. ALL the staff have endless patience on the more challenging days and I'm so
appreciative of them all.
25 September 2025
Mum had been resident in Pitcairn for just over a year. The staff took the time to get to know her and help her settle in well. They also made sure Dad was looked after on his daily visits. They both enjoyed the activities arranged in the home and a couple of trips out.
As a Family we were kept
informed about Mums care and were involved in all decisions made. On the occasions a GP visit was required this was done promptly and we were kept fully informed.
Weekly emails on activities and events was appreciated and meant we could join Mum for some of them.
Pitcairn has bright sunny rooms and Lounges, is well maintained and clean with a lovely secure outdoor space which the resident's and Families can enjoy.
25 September 2025
Sister in law very well looked after. The home is really nice and carers are so good to the residents they interact with them really well. There is plenty going on for them to keep alert. The manager is very good at her job and very welcoming