Submit a Review for Heatherfield
49 Bathgate Road, Armadale, Bathgate, EH48 2PD
View full details of HeatherfieldLatest Reviews for Heatherfield
10 November 2025
Heatherfield Nursing Home is a warm and welcoming place. There is always laughter and many smiles, whether it's from residents or any of the staff.
We continue to be in awe of the patience and skill shown in all aspects of my mother's care. Well done. Great to see the improvements being made in the
building. Please keep this going.
21 October 2025
My wee mum has been in Heatherfield for a few months now. I had huge reservations before Mum came to live here... I'm a very protective daughter! However, I'm so delighted with the care & attention my mum receives from everyone, all the time. Mum's dementia is progressing & her needs are becoming
more complex. Nothing at all is a problem or an issue. Mum is 100% in the best place. Thank you so much. x
02 September 2025
My wife has settled in beautifully.
Helpful staff, airy surroundings.
Plenty of room to relax in and broad corridors.
27 August 2025
This day, being our anniversary, we wanted to enjoy the day, and we got it. Good old-fashioned singing and a jolly time—all seemed to enjoy it, especially the oldies. A good meal was served to us and the table was well dressed both of us had a good time & rounded off our day. Thanks folkes.
17 July 2025
I feel very happy & settled and well looked after, and I am content now. The staff are exceptional, food is always delicious with plenty of options to choose from.
I am always treated with dignity and respect.
I am happy with choice of activities and now taking part in them.
Every single member
of staff has treated me with so much dignity, respect, friendliness, compassion, caring, considerate, etc. Attitude of exceptional members of staff.
My bedroom is a very good size with lovely views of garden. My bedroom is always kept clean. Open visiting is really good.
18 June 2025
Dad is exceptionally well cared for and I am very happy with all aspects of both his care and my communications with staff. Care is always taken to ensure Dad can be as independent as possible, and do as much of his hobbies as he still can. Staff are very knowledgable about dad's medical needs, and
also know him very well.
13 June 2025
The staff are all very nice, polite and helpful. I am always kept up to date with how my dad is doing, if there are any issues. Any requests are dealt with straight away, nothing is too much for them. My dad is very happy where he is and is always praising the staff for their thoughtfulness and
consideration.
12 June 2025
The short time my husband has been in Heatherfield has been very successful. I was very anxious initially but kind, efficient, professional staff have been most reassuring. Exchanges of information have been two way and any suggestions I have made have been acted on. I felt fully informed and
included in my husband's care. I also feel staff care for me too. My only criticism is that I feel the catering could be a bit more imaginative.
11 June 2025
Heatherfield is a very good care home. The management and staff are all excellent. The nurse in charge brought my wife on really well, and she was treated with dignity, empathy, and overall, I cannot fault the home.
06 June 2025
Since my mother came to the care home, she has improved very well. The staff and manager are very good and approachable. We as a family are kept up to date if there are any issues with Mum.
The patients are well looked after, and there are quite a few activities for them to go to. I think my mum
is very happy here.
06 June 2025
Very happy with the care my husband is receiving. Staff are always very helpful & professional.
03 July 2024
Myself and Mum are very well supported by all staff. I am always met with smiling kindness and kept well informed of all Mum's needs and care. Mum's room and all other facilities are kept spotless. She is included in many of the activities even though, physically she isn't as able to join in as she
once was. It's good for her social skills/needs. I cannot praise the carers enough. Most of the time Mum is easy to work with but staff need to watch as she can lash out without warning. The respect and care remain the same. Excellent.
18 April 2023
My mother in law has been a resident of Heatherfield care home.
At all times we have found the home to be warm and welcoming providing a high standard of care to all the residents, with all their varying needs.
Their staff respect that all residents will not want to throw themselves into joint
activities, but special mention should be given to all the constant events and fun days they do to provide for the old people keeping them active in both mind and body. Well done to all the staff.
13 April 2023
Lovely set up for mothers day with cakes, scones and sandwiches. Staff were all very kind and helpful.
13 April 2023
Very nice service and spread. Mum enjoyed it very much.
13 April 2023
Staff always friendly and helpful. Activities for residents are always well planned and relevant for the service users needs.
22 March 2023
My mother was admitted to Heatherfield just prior to full restrictions coming into force. This was an extremely difficult time. The staff then, I'm sure, did the best they could to provide the best care. I had issues with the old regime. However, after the new manager arrived everything greatly
improved. All staff are caring and attentive and there now exists a much friendlier atmosphere. The activities coordinator is doing a great job which we appreciate. I can only thank all staff for the care and attention they provide.
28 February 2023
The staff are amazing, go beyond and above, treat my mum like a queen. Can't fault the care ever, make the family feel at home with Mum.
26 February 2023
Myself, my mum and daughter visited on Valentine's day for a special afternoon tea which was thoroughly enjoyed. Heatherfield Care Home really go the extra mile for the residents.
18 March 2022
I have the highest regard for the carers for the way have coped over the last couple of years. My husband was discharged to the home at the beginning of lockdown, and despite not being able to visit I was always kept up to date on his welfare. Since then when I visit he always seems content and well
cared for.
Latest Reviews for Heatherfield
10 November 2025
Heatherfield Nursing Home is a warm and welcoming place. There is always laughter and many smiles, whether it's from residents or any of the staff.
We continue to be in awe of the patience and skill shown in all aspects of my mother's care. Well done. Great to see the improvements being made in the
building. Please keep this going.
21 October 2025
My wee mum has been in Heatherfield for a few months now. I had huge reservations before Mum came to live here... I'm a very protective daughter! However, I'm so delighted with the care & attention my mum receives from everyone, all the time. Mum's dementia is progressing & her needs are becoming
more complex. Nothing at all is a problem or an issue. Mum is 100% in the best place. Thank you so much. x
02 September 2025
My wife has settled in beautifully.
Helpful staff, airy surroundings.
Plenty of room to relax in and broad corridors.
27 August 2025
This day, being our anniversary, we wanted to enjoy the day, and we got it. Good old-fashioned singing and a jolly time—all seemed to enjoy it, especially the oldies. A good meal was served to us and the table was well dressed both of us had a good time & rounded off our day. Thanks folkes.
17 July 2025
I feel very happy & settled and well looked after, and I am content now. The staff are exceptional, food is always delicious with plenty of options to choose from.
I am always treated with dignity and respect.
I am happy with choice of activities and now taking part in them.
Every single member
of staff has treated me with so much dignity, respect, friendliness, compassion, caring, considerate, etc. Attitude of exceptional members of staff.
My bedroom is a very good size with lovely views of garden. My bedroom is always kept clean. Open visiting is really good.
18 June 2025
Dad is exceptionally well cared for and I am very happy with all aspects of both his care and my communications with staff. Care is always taken to ensure Dad can be as independent as possible, and do as much of his hobbies as he still can. Staff are very knowledgable about dad's medical needs, and
also know him very well.
13 June 2025
The staff are all very nice, polite and helpful. I am always kept up to date with how my dad is doing, if there are any issues. Any requests are dealt with straight away, nothing is too much for them. My dad is very happy where he is and is always praising the staff for their thoughtfulness and
consideration.
12 June 2025
The short time my husband has been in Heatherfield has been very successful. I was very anxious initially but kind, efficient, professional staff have been most reassuring. Exchanges of information have been two way and any suggestions I have made have been acted on. I felt fully informed and
included in my husband's care. I also feel staff care for me too. My only criticism is that I feel the catering could be a bit more imaginative.
11 June 2025
Heatherfield is a very good care home. The management and staff are all excellent. The nurse in charge brought my wife on really well, and she was treated with dignity, empathy, and overall, I cannot fault the home.
06 June 2025
Since my mother came to the care home, she has improved very well. The staff and manager are very good and approachable. We as a family are kept up to date if there are any issues with Mum.
The patients are well looked after, and there are quite a few activities for them to go to. I think my mum
is very happy here.
06 June 2025
Very happy with the care my husband is receiving. Staff are always very helpful & professional.
03 July 2024
Myself and Mum are very well supported by all staff. I am always met with smiling kindness and kept well informed of all Mum's needs and care. Mum's room and all other facilities are kept spotless. She is included in many of the activities even though, physically she isn't as able to join in as she
once was. It's good for her social skills/needs. I cannot praise the carers enough. Most of the time Mum is easy to work with but staff need to watch as she can lash out without warning. The respect and care remain the same. Excellent.
18 April 2023
My mother in law has been a resident of Heatherfield care home.
At all times we have found the home to be warm and welcoming providing a high standard of care to all the residents, with all their varying needs.
Their staff respect that all residents will not want to throw themselves into joint
activities, but special mention should be given to all the constant events and fun days they do to provide for the old people keeping them active in both mind and body. Well done to all the staff.
13 April 2023
Lovely set up for mothers day with cakes, scones and sandwiches. Staff were all very kind and helpful.
13 April 2023
Very nice service and spread. Mum enjoyed it very much.
13 April 2023
Staff always friendly and helpful. Activities for residents are always well planned and relevant for the service users needs.
22 March 2023
My mother was admitted to Heatherfield just prior to full restrictions coming into force. This was an extremely difficult time. The staff then, I'm sure, did the best they could to provide the best care. I had issues with the old regime. However, after the new manager arrived everything greatly
improved. All staff are caring and attentive and there now exists a much friendlier atmosphere. The activities coordinator is doing a great job which we appreciate. I can only thank all staff for the care and attention they provide.
28 February 2023
The staff are amazing, go beyond and above, treat my mum like a queen. Can't fault the care ever, make the family feel at home with Mum.
26 February 2023
Myself, my mum and daughter visited on Valentine's day for a special afternoon tea which was thoroughly enjoyed. Heatherfield Care Home really go the extra mile for the residents.
18 March 2022
I have the highest regard for the carers for the way have coped over the last couple of years. My husband was discharged to the home at the beginning of lockdown, and despite not being able to visit I was always kept up to date on his welfare. Since then when I visit he always seems content and well
cared for.