Submit a Review for Barchester Balclutha Court Care Home
48 Forsyth Street, Greenock, PA16 8DY
View full details of Barchester Balclutha Court Care HomeLatest Reviews for Barchester Balclutha Court Care Home
29 December 2025
All staff are very friendly and helpful and make everyone whether residents or visitors to the home feel very welcome and they are led by an excellent management team. My mother's care home closed down very unexpectedly a few months ago and the transition to Balclutha was made seamless by all
concerned. From day one my mother, myself and family have been made to feel very welcome by all the lovely staff and she settled in very quickly. I take great comfort in the knowledge that she is being looked after so well by such dedicated hard working staff and that she is happy and content. It is always a pleasure to go into the home for a visit and I really appreciate that relatives are kept well informed about everything and are included in activities and social events. I am very thankful that my mother found a wonderful home in what could have been a very difficult time for her and myself.
18 December 2025
My gran loves in Balclutha she's happy an content. They staff are so lovely and kind and look after my gran to the best of their ability.
They do lots of activities with her and make sure she is well looked after.
11 September 2025
Looked around at several care homes with my mother to make her feel included and this was by far the best decision we have made for my mother, its not too big, feels very homely and safe and my mother just clicked instantly with it, she has never looked or been happier. The staff are amazing would
bend over backwards for the residents nothings ever a bother.
02 June 2025
On first visit, myself and the family thought this was the best place for our family member to live and be looked after. The friendly staff made us all feel welcomed, and we felt reassured that all her needs would be met in a compassionate and professional manner. Now that she's been there for a few
weeks, we are sure we made the right decision. We look forward to our visits with our family member, and are content that she is happy and safe.
19 February 2025
My dad was a resident in Barchester Balclutha Court Care Home for 9 months. The home is warm and friendly and so welcoming. The staff treated my dad like he was their own family and made the experience so much easier. He was loved by all the staff and we are very grateful for their excellent care
and attention from the day he was admitted until he passed away.
19 February 2025
My grandad was extremely well cared for in the home. He was treated with respect and dignity at all times and the end of his life was made better through his care. The staff are all so kind and caring and should be commended for all their hard work.
28 January 2025
My mum has been a resident at Barchester Balclutha Court Care Home since May 2024.
She is very well looked after by kind and caring staff.
As a family visiting my mum, we are always struck by the warm and welcoming atmosphere at Balclutha.
28 January 2025
My gran has been a resident now for a few months. When she first arrived she was very unsettled but I can honestly say, thanks to the staff on the floor, nurses and management, my gran has become more settled as time goes on. She has dementia and limited mobility and the staff provide a
person-centred approach to care for her. Activities are well-planned and my gran has been enjoying a few of these while she has been a resident. Staff within the care home are very approachable and are willing to work with my family to make sure my gran receives the best care. No complaints at all - excellent care with supportive and caring staff.
22 January 2025
Our mum has been a resident at Barchester Balclutha Court Care Home for nine months. As a family, we feel we can trust the staff.
We appreciate the transparency from the care home, in general, and are happy with the regular communication.
We are aware that the building is older and it would be
good if all residents could have an en-suite bathroom. The recent redecorating is nice, especially the garden room. The staff, in general, are caring and we feel our mum gets treated with respect.
The activity staff are great also.
Appreciate that working and running a care home is a very difficult job, with every day bringing different challenges. Despite this, the manager, deputy manager and team do a great job.
20 August 2024
As a family, we could never fault this place my father-in-law just loves it. The staff are all lovely very welcoming and also very professional in thier roles.
The manager and deputy manager's doors are always left open if you need a chat about anything. When my father-in-law was unwell they were
on the phone to us straight away to tell us he had to hospital. All I can say is this home is 10 out of 10 for everything
13 August 2024
Cannot recommend Barchester Balclutha Court Care Home highly enough. They give the residents so much care and attention. You only have to ask for something once and it is done, from hospital appointments to what are the residents favourite things to do. The staff are just the best and the home is
spotless. The residents all like to stop you in the corridor to have a wee chat, they all seem to know each other. We can pop in at any time with no notice to see our loved ones. Keep up the great work guys and thank you all.
30 May 2024
From day one the experience in Balclutha was first class. Staff at all levels are excellent. The care, compassion and understanding of all of the carers shines through. Despite the long hard working days the staff always have time for the residents. I cannot praise this care home highly enough.
28 March 2024
Overall, I am delighted with the care given to my brother-in-law. All staff, including the management, administration and reception staff, are very willing to help, action and support any requests made.
12 February 2024
It is always a pleasure to visit Barchester Balclutha Court Care Home. I visit 22 people from our church going once a week doing the top and bottom floors alternate weeks. Due to fewer to visit on the top floor, I usually manage a few on the bottom floor every week. The staff are very helpful and
welcoming and the people I visit are very happy with their care. I have got to know some relatives too as I do my rounds.
01 November 2023
Balclutha has taken my sister at a critical time. She was discharged from the hospital with several issues, including Parkinson's as well as cognitive dysfunction. You have stabilised these issues and helped her through the loss of ability to stand and the related loss of independence issues and
difficulties as her world shrank. She has responded to being treated with respect whilst being aware of the realities and limitations of her condition. Thank you.
11 October 2023
My mother was recently in respite at Barchester Balclutha Court Care Home in Greenock. The overall experience was excellent, from a warm welcome at reception through to every member of staff I encountered being friendly and attentive to my mother. The rooms are spotlessly clean, the food looked very
good and activities were available for my mother. Medication was handled professionally and promptly, my mother felt safe within the home and only had praise for all the staff, including management. Should we require respite in the future, Balclutha will be not only ours but my mother’s preferred option. Well done to the manager and all the staff at Balclutha.
20 September 2023
I feel most thankful for the care provided. I only have a few "quibbles" which might be considered. why does perfection matter if we lose human contact as a result? Can staff be allowed to get on with what they're doing without interference? They manage better when pairs are required! We would enjoy
our meals more if there wasn't pressure to get finished. Let us recognise that we all have value - staff and residents alike.
11 September 2023
I cannot recommend the home enough in terms of how it’s run and the care that is provided to the residents; the staff are super friendly and really care about their residents. The activities that they organise are fantastic.
Our uncle was well looked after, and the staff took the time to get to
know him and what his passions were.
The only downside is the rooms don’t have en-suites compared to some of the more modern homes, but the home itself is spotless.
This is the second time we’ve had a relative in the home, and I would recommend it to anyone thinking about it.
03 July 2023
I am delighted and relieved that my stepfather has settled in Balclutha Court and chose himself not to return home as he wasn't coping with his health issues. He feels happy and secure knowing the staff are always there for support, his health has improved since going there in May 2023. Also, he is
enjoying the company of other residents which has enabled him to have a better quality of life with purpose, enjoying the activities and outings. He is so comfortable in his surroundings with a few of his own items from home and new which has helped him settle. I am very grateful to the home manager who accessed him before admission observed him and listened to what he wanted, I feel all of the staff are very professional, friendly, and approachable it's definitely a person-centred home from my experience which my star ratings reflect.
15 May 2023
I came to stay at Balclutha Court Care Home in January 2023 - since then I have come to really love staying here. the activities are really good - you get such a good laugh and the company is great. I have made new friends not only with the residents but with the staff too. They really include me
with everything going on.
I feel like I have been welcomed into a nice big new family here. My own family come and visit me, they can pop in whenever they like, it's brilliant. I have a lovely room with all my personal bits in it and a locker where I can keep things safe. I even have a fridge my brother brought in for me for my juices and snacks. The food is lovely - especially the steak pies and sausage casseroles. The kitchen staff are really attentive and look after me making sure I get something to eat that I like. I'd like to leave a special comment on the girls that help look after me - they are wonderful and I have struck up a few nice relationships with them, they helped me settle in well.
Latest Reviews for Barchester Balclutha Court Care Home
29 December 2025
All staff are very friendly and helpful and make everyone whether residents or visitors to the home feel very welcome and they are led by an excellent management team. My mother's care home closed down very unexpectedly a few months ago and the transition to Balclutha was made seamless by all
concerned. From day one my mother, myself and family have been made to feel very welcome by all the lovely staff and she settled in very quickly. I take great comfort in the knowledge that she is being looked after so well by such dedicated hard working staff and that she is happy and content. It is always a pleasure to go into the home for a visit and I really appreciate that relatives are kept well informed about everything and are included in activities and social events. I am very thankful that my mother found a wonderful home in what could have been a very difficult time for her and myself.
18 December 2025
My gran loves in Balclutha she's happy an content. They staff are so lovely and kind and look after my gran to the best of their ability.
They do lots of activities with her and make sure she is well looked after.
11 September 2025
Looked around at several care homes with my mother to make her feel included and this was by far the best decision we have made for my mother, its not too big, feels very homely and safe and my mother just clicked instantly with it, she has never looked or been happier. The staff are amazing would
bend over backwards for the residents nothings ever a bother.
02 June 2025
On first visit, myself and the family thought this was the best place for our family member to live and be looked after. The friendly staff made us all feel welcomed, and we felt reassured that all her needs would be met in a compassionate and professional manner. Now that she's been there for a few
weeks, we are sure we made the right decision. We look forward to our visits with our family member, and are content that she is happy and safe.
19 February 2025
My dad was a resident in Barchester Balclutha Court Care Home for 9 months. The home is warm and friendly and so welcoming. The staff treated my dad like he was their own family and made the experience so much easier. He was loved by all the staff and we are very grateful for their excellent care
and attention from the day he was admitted until he passed away.
19 February 2025
My grandad was extremely well cared for in the home. He was treated with respect and dignity at all times and the end of his life was made better through his care. The staff are all so kind and caring and should be commended for all their hard work.
28 January 2025
My mum has been a resident at Barchester Balclutha Court Care Home since May 2024.
She is very well looked after by kind and caring staff.
As a family visiting my mum, we are always struck by the warm and welcoming atmosphere at Balclutha.
28 January 2025
My gran has been a resident now for a few months. When she first arrived she was very unsettled but I can honestly say, thanks to the staff on the floor, nurses and management, my gran has become more settled as time goes on. She has dementia and limited mobility and the staff provide a
person-centred approach to care for her. Activities are well-planned and my gran has been enjoying a few of these while she has been a resident. Staff within the care home are very approachable and are willing to work with my family to make sure my gran receives the best care. No complaints at all - excellent care with supportive and caring staff.
22 January 2025
Our mum has been a resident at Barchester Balclutha Court Care Home for nine months. As a family, we feel we can trust the staff.
We appreciate the transparency from the care home, in general, and are happy with the regular communication.
We are aware that the building is older and it would be
good if all residents could have an en-suite bathroom. The recent redecorating is nice, especially the garden room. The staff, in general, are caring and we feel our mum gets treated with respect.
The activity staff are great also.
Appreciate that working and running a care home is a very difficult job, with every day bringing different challenges. Despite this, the manager, deputy manager and team do a great job.
20 August 2024
As a family, we could never fault this place my father-in-law just loves it. The staff are all lovely very welcoming and also very professional in thier roles.
The manager and deputy manager's doors are always left open if you need a chat about anything. When my father-in-law was unwell they were
on the phone to us straight away to tell us he had to hospital. All I can say is this home is 10 out of 10 for everything
13 August 2024
Cannot recommend Barchester Balclutha Court Care Home highly enough. They give the residents so much care and attention. You only have to ask for something once and it is done, from hospital appointments to what are the residents favourite things to do. The staff are just the best and the home is
spotless. The residents all like to stop you in the corridor to have a wee chat, they all seem to know each other. We can pop in at any time with no notice to see our loved ones. Keep up the great work guys and thank you all.
30 May 2024
From day one the experience in Balclutha was first class. Staff at all levels are excellent. The care, compassion and understanding of all of the carers shines through. Despite the long hard working days the staff always have time for the residents. I cannot praise this care home highly enough.
28 March 2024
Overall, I am delighted with the care given to my brother-in-law. All staff, including the management, administration and reception staff, are very willing to help, action and support any requests made.
12 February 2024
It is always a pleasure to visit Barchester Balclutha Court Care Home. I visit 22 people from our church going once a week doing the top and bottom floors alternate weeks. Due to fewer to visit on the top floor, I usually manage a few on the bottom floor every week. The staff are very helpful and
welcoming and the people I visit are very happy with their care. I have got to know some relatives too as I do my rounds.
01 November 2023
Balclutha has taken my sister at a critical time. She was discharged from the hospital with several issues, including Parkinson's as well as cognitive dysfunction. You have stabilised these issues and helped her through the loss of ability to stand and the related loss of independence issues and
difficulties as her world shrank. She has responded to being treated with respect whilst being aware of the realities and limitations of her condition. Thank you.
11 October 2023
My mother was recently in respite at Barchester Balclutha Court Care Home in Greenock. The overall experience was excellent, from a warm welcome at reception through to every member of staff I encountered being friendly and attentive to my mother. The rooms are spotlessly clean, the food looked very
good and activities were available for my mother. Medication was handled professionally and promptly, my mother felt safe within the home and only had praise for all the staff, including management. Should we require respite in the future, Balclutha will be not only ours but my mother’s preferred option. Well done to the manager and all the staff at Balclutha.
20 September 2023
I feel most thankful for the care provided. I only have a few "quibbles" which might be considered. why does perfection matter if we lose human contact as a result? Can staff be allowed to get on with what they're doing without interference? They manage better when pairs are required! We would enjoy
our meals more if there wasn't pressure to get finished. Let us recognise that we all have value - staff and residents alike.
11 September 2023
I cannot recommend the home enough in terms of how it’s run and the care that is provided to the residents; the staff are super friendly and really care about their residents. The activities that they organise are fantastic.
Our uncle was well looked after, and the staff took the time to get to
know him and what his passions were.
The only downside is the rooms don’t have en-suites compared to some of the more modern homes, but the home itself is spotless.
This is the second time we’ve had a relative in the home, and I would recommend it to anyone thinking about it.
03 July 2023
I am delighted and relieved that my stepfather has settled in Balclutha Court and chose himself not to return home as he wasn't coping with his health issues. He feels happy and secure knowing the staff are always there for support, his health has improved since going there in May 2023. Also, he is
enjoying the company of other residents which has enabled him to have a better quality of life with purpose, enjoying the activities and outings. He is so comfortable in his surroundings with a few of his own items from home and new which has helped him settle. I am very grateful to the home manager who accessed him before admission observed him and listened to what he wanted, I feel all of the staff are very professional, friendly, and approachable it's definitely a person-centred home from my experience which my star ratings reflect.
15 May 2023
I came to stay at Balclutha Court Care Home in January 2023 - since then I have come to really love staying here. the activities are really good - you get such a good laugh and the company is great. I have made new friends not only with the residents but with the staff too. They really include me
with everything going on.
I feel like I have been welcomed into a nice big new family here. My own family come and visit me, they can pop in whenever they like, it's brilliant. I have a lovely room with all my personal bits in it and a locker where I can keep things safe. I even have a fridge my brother brought in for me for my juices and snacks. The food is lovely - especially the steak pies and sausage casseroles. The kitchen staff are really attentive and look after me making sure I get something to eat that I like. I'd like to leave a special comment on the girls that help look after me - they are wonderful and I have struck up a few nice relationships with them, they helped me settle in well.