Submit a Review for Norwood Care Home
39 Victoria Road, Barrhead, Glasgow, G78 1NQ
View full details of Norwood Care HomeLatest Reviews for Norwood Care Home
28 May 2026
Since last year my mother in law has settled in really well she always seems happy and loves all the activities the care home offers especially the music days.
22 May 2026
Since my mum has been in Norwood Care Home, she has been very content and has settled in well. The staff are all very helpful and are always on hand to update us and help mum if needed. My family and I all appreciate how well mum has been looked after since she was admitted.
08 May 2026
I think Norwood is an excellent care home and look after my sister very well. The staff are very friendly and helpful.
29 April 2026
Brother-in-Law has only been in the home a short period of time.
As fas as I have seen so far, the staff are excellent.
29 April 2026
My dad has been in Norwood for only a short time, the experience has been good, my dad seems to be doing well.
29 April 2026
Our sister was recently admitted from another care facility to Norwood and the transition was very challenging and stressful for her and us her family. From the very first meeting with the manager Sue we were treated with patience and genuine understanding. Every question was answered and lots of
useful advice was given to help to make it as seamless as possible for our sister
We returned the next day to discuss finances etc with Helen and once again we were delighted with the help and advice given and everything was explained
On the day of admission we were greeted with genuine care our sister was taken around to meet everyone and then a care giver sat with her in her room sorting clothes and calming everything down another care giver got her sandwiches and her favourite cup of tea
We had to deal with some sad difficult news this week and Liz was absolutely so professional not only with delivering our sister the news but listening to my concerns
The staff are all fabulous.
27 March 2026
Overall good, however access in the evenings at weekends and evenings is still poor - sometimes waiting UK to 10 minutes to fain entry.
Additionally the 'day bell' has been out of order fir around 2 weeks - not acceptable
29 January 2026
We visit every Friday to take our friend out and the staff are always very friendly to us. Trying to get in and out if no one is in the office is so frustrating.
27 January 2026
Would like more time to coment further but look very good.
27 January 2026
My mum has settled in her room upstairs really well, due to getting great care from staff she also really enjoys the food and has made some new friends whilst attending activities.
19 January 2026
I'm very grateful to Norwood Nursing Home for providing an outstanding level of care for my mum, Gillian. Very special thanks to all staff for their professionalism and expertise in looking after my mum (who's 91 and has Alzheimer's / vascular dementia) during her respite stay in July 2025 following
a fall at her home, which resulted in a broken wrist. Norwood was head and shoulders above all other care homes that we've used in the past - all staff were friendly, capable and professional. Communication was excellent throughout. I would have no hesitation in recommending Norwood, this is the most professional and inclusive care home we've experienced and certainly sets the standards for others to attain.
23 December 2025
My Dad recently entered Norwood for respite care. The staff are amazing and he settled straight away. He has late stage Alzheimer's and other health concerns and he is like a younger fit man again, relishing all the interactions and connections he's making. I can't praise Norwood enough. We are so
lucky that our father is being cared for so very well. Thankyou Norwood
13 November 2025
My husband has been in Norwood for some months now and I am extremely happy with the care he is receiving.All the staff, management, carers, nurses, housekeepers, kitchen and maintenance staff, provide a level of care which goes beyond their remits. He is treated with dignity and compassion and his
health is well looked after. If I have any concerns about him the manager and carers are happy to talk them through with me. He is encouraged to take part in daily activities and I have the opportunity to join him for monthly lunches in the Bee Kind cafe and at regular entertainment.
I have peace of mind knowing he is being well cared for and am so glad I listened to the friends who told me about Norwood. I would highly recommend it to anyone looking for a care home for their loved ones.
K S
04 November 2025
My dad, who had Alzheimer's was in Norwood for just over a year and was very well looked after. The staff were always cheerful and helpful, and I knew that my dad was being well cared for as the staff seemed to know him well. When my dad was receiving end of life care, everyone treated him with
respect and dignity and as a family we were very touched by the compassion and kindness we were shown when he passed away. A huge thank you to everyone!
04 November 2025
My mum has settled in very well to Norwood and is always treated with care and respect. I particularly like the fact that the care staff team has remained the same since admission and they are always friendly and approachable.
30 October 2025
My Mum has been in Norwood now for a few months, we moved her from another care home where she had been for a few weeks which wasn't suitable, this has definitely been the best move for my Mum. The staff at this care home are the best, the care and attention they give to my Mum is fabulous, her mind
is kept active with daily activities and they also have entertainment that come to the home some weekends and afternoon tea for the residents and their families. I love the social media posts (you can opt out of this) this brightens my day when I see what my Mum has been doing that day as I can't manage to visit every day. My Mum is treated with dignity and I cannot fault the care she has been given by the fabulous staff!
15 October 2025
I was very worried about my mum and dad going into a care home as they both have Alzheimer's, and I knew it would be a whole new, different lifestyle for them. I needn't have worried, the staff and care they have received has been great, and although my mum is taking time to settle, the staff have
been great with her. I can have peace of mind that they are well looked after with care and compassion.
10 October 2025
Satisfied so far.
14 August 2025
Mum is treated with dignity and respect at all times and is encouraged to join in with all activities, when she is able and enjoys the company.
13 August 2025
Norwood family are very caring and helpful. The cleanliness could be a bit better. The housekeeper did my mum's room today and what an excellent job she did. It's the best its been since my mum arrived. Came to the Bee Kind cafe and what an excellent job two staff members in particular done was
absolutely lovely.
Latest Reviews for Norwood Care Home
28 May 2026
Since last year my mother in law has settled in really well she always seems happy and loves all the activities the care home offers especially the music days.
22 May 2026
Since my mum has been in Norwood Care Home, she has been very content and has settled in well. The staff are all very helpful and are always on hand to update us and help mum if needed. My family and I all appreciate how well mum has been looked after since she was admitted.
08 May 2026
I think Norwood is an excellent care home and look after my sister very well. The staff are very friendly and helpful.
29 April 2026
Brother-in-Law has only been in the home a short period of time.
As fas as I have seen so far, the staff are excellent.
29 April 2026
My dad has been in Norwood for only a short time, the experience has been good, my dad seems to be doing well.
29 April 2026
Our sister was recently admitted from another care facility to Norwood and the transition was very challenging and stressful for her and us her family. From the very first meeting with the manager Sue we were treated with patience and genuine understanding. Every question was answered and lots of
useful advice was given to help to make it as seamless as possible for our sister
We returned the next day to discuss finances etc with Helen and once again we were delighted with the help and advice given and everything was explained
On the day of admission we were greeted with genuine care our sister was taken around to meet everyone and then a care giver sat with her in her room sorting clothes and calming everything down another care giver got her sandwiches and her favourite cup of tea
We had to deal with some sad difficult news this week and Liz was absolutely so professional not only with delivering our sister the news but listening to my concerns
The staff are all fabulous.
27 March 2026
Overall good, however access in the evenings at weekends and evenings is still poor - sometimes waiting UK to 10 minutes to fain entry.
Additionally the 'day bell' has been out of order fir around 2 weeks - not acceptable
29 January 2026
We visit every Friday to take our friend out and the staff are always very friendly to us. Trying to get in and out if no one is in the office is so frustrating.
27 January 2026
Would like more time to coment further but look very good.
27 January 2026
My mum has settled in her room upstairs really well, due to getting great care from staff she also really enjoys the food and has made some new friends whilst attending activities.
19 January 2026
I'm very grateful to Norwood Nursing Home for providing an outstanding level of care for my mum, Gillian. Very special thanks to all staff for their professionalism and expertise in looking after my mum (who's 91 and has Alzheimer's / vascular dementia) during her respite stay in July 2025 following
a fall at her home, which resulted in a broken wrist. Norwood was head and shoulders above all other care homes that we've used in the past - all staff were friendly, capable and professional. Communication was excellent throughout. I would have no hesitation in recommending Norwood, this is the most professional and inclusive care home we've experienced and certainly sets the standards for others to attain.
23 December 2025
My Dad recently entered Norwood for respite care. The staff are amazing and he settled straight away. He has late stage Alzheimer's and other health concerns and he is like a younger fit man again, relishing all the interactions and connections he's making. I can't praise Norwood enough. We are so
lucky that our father is being cared for so very well. Thankyou Norwood
13 November 2025
My husband has been in Norwood for some months now and I am extremely happy with the care he is receiving.All the staff, management, carers, nurses, housekeepers, kitchen and maintenance staff, provide a level of care which goes beyond their remits. He is treated with dignity and compassion and his
health is well looked after. If I have any concerns about him the manager and carers are happy to talk them through with me. He is encouraged to take part in daily activities and I have the opportunity to join him for monthly lunches in the Bee Kind cafe and at regular entertainment.
I have peace of mind knowing he is being well cared for and am so glad I listened to the friends who told me about Norwood. I would highly recommend it to anyone looking for a care home for their loved ones.
K S
04 November 2025
My dad, who had Alzheimer's was in Norwood for just over a year and was very well looked after. The staff were always cheerful and helpful, and I knew that my dad was being well cared for as the staff seemed to know him well. When my dad was receiving end of life care, everyone treated him with
respect and dignity and as a family we were very touched by the compassion and kindness we were shown when he passed away. A huge thank you to everyone!
04 November 2025
My mum has settled in very well to Norwood and is always treated with care and respect. I particularly like the fact that the care staff team has remained the same since admission and they are always friendly and approachable.
30 October 2025
My Mum has been in Norwood now for a few months, we moved her from another care home where she had been for a few weeks which wasn't suitable, this has definitely been the best move for my Mum. The staff at this care home are the best, the care and attention they give to my Mum is fabulous, her mind
is kept active with daily activities and they also have entertainment that come to the home some weekends and afternoon tea for the residents and their families. I love the social media posts (you can opt out of this) this brightens my day when I see what my Mum has been doing that day as I can't manage to visit every day. My Mum is treated with dignity and I cannot fault the care she has been given by the fabulous staff!
15 October 2025
I was very worried about my mum and dad going into a care home as they both have Alzheimer's, and I knew it would be a whole new, different lifestyle for them. I needn't have worried, the staff and care they have received has been great, and although my mum is taking time to settle, the staff have
been great with her. I can have peace of mind that they are well looked after with care and compassion.
10 October 2025
Satisfied so far.
14 August 2025
Mum is treated with dignity and respect at all times and is encouraged to join in with all activities, when she is able and enjoys the company.
13 August 2025
Norwood family are very caring and helpful. The cleanliness could be a bit better. The housekeeper did my mum's room today and what an excellent job she did. It's the best its been since my mum arrived. Came to the Bee Kind cafe and what an excellent job two staff members in particular done was
absolutely lovely.