We visit every Friday to take our friend out and the staff are always very friendly to us. Trying to get in and out if no one is in the office is so frustrating.
27 January 2026
Would like more time to coment further but look very good.
27 January 2026
My mum has settled in her room upstairs really well, due to getting great care from staff she also really enjoys the food and has made some new friends whilst attending activities.
19 January 2026
I'm very grateful to Norwood Nursing Home for providing an outstanding level of care for my mum, Gillian. Very special thanks to all staff for their professionalism and expertise in looking after my mum (who's 91 and has Alzheimer's / vascular dementia) during her respite stay in July 2025 following
a fall at her home, which resulted in a broken wrist. Norwood was head and shoulders above all other care homes that we've used in the past - all staff were friendly, capable and professional. Communication was excellent throughout. I would have no hesitation in recommending Norwood, this is the most professional and inclusive care home we've experienced and certainly sets the standards for others to attain.
23 December 2025
My Dad recently entered Norwood for respite care. The staff are amazing and he settled straight away. He has late stage Alzheimer's and other health concerns and he is like a younger fit man again, relishing all the interactions and connections he's making. I can't praise Norwood enough. We are so
lucky that our father is being cared for so very well. Thankyou Norwood
13 November 2025
My husband has been in Norwood for some months now and I am extremely happy with the care he is receiving.All the staff, management, carers, nurses, housekeepers, kitchen and maintenance staff, provide a level of care which goes beyond their remits. He is treated with dignity and compassion and his
health is well looked after. If I have any concerns about him the manager and carers are happy to talk them through with me. He is encouraged to take part in daily activities and I have the opportunity to join him for monthly lunches in the Bee Kind cafe and at regular entertainment.
I have peace of mind knowing he is being well cared for and am so glad I listened to the friends who told me about Norwood. I would highly recommend it to anyone looking for a care home for their loved ones.
K S
04 November 2025
My dad, who had Alzheimer's was in Norwood for just over a year and was very well looked after. The staff were always cheerful and helpful, and I knew that my dad was being well cared for as the staff seemed to know him well. When my dad was receiving end of life care, everyone treated him with
respect and dignity and as a family we were very touched by the compassion and kindness we were shown when he passed away. A huge thank you to everyone!
04 November 2025
My mum has settled in very well to Norwood and is always treated with care and respect. I particularly like the fact that the care staff team has remained the same since admission and they are always friendly and approachable.
30 October 2025
My Mum has been in Norwood now for a few months, we moved her from another care home where she had been for a few weeks which wasn't suitable, this has definitely been the best move for my Mum. The staff at this care home are the best, the care and attention they give to my Mum is fabulous, her mind
is kept active with daily activities and they also have entertainment that come to the home some weekends and afternoon tea for the residents and their families. I love the social media posts (you can opt out of this) this brightens my day when I see what my Mum has been doing that day as I can't manage to visit every day. My Mum is treated with dignity and I cannot fault the care she has been given by the fabulous staff!
15 October 2025
I was very worried about my mum and dad going into a care home as they both have Alzheimer's, and I knew it would be a whole new, different lifestyle for them. I needn't have worried, the staff and care they have received has been great, and although my mum is taking time to settle, the staff have
been great with her. I can have peace of mind that they are well looked after with care and compassion.
10 October 2025
Satisfied so far.
14 August 2025
Mum is treated with dignity and respect at all times and is encouraged to join in with all activities, when she is able and enjoys the company.
13 August 2025
Norwood family are very caring and helpful. The cleanliness could be a bit better. The housekeeper did my mum's room today and what an excellent job she did. It's the best its been since my mum arrived. Came to the Bee Kind cafe and what an excellent job two staff members in particular done was
absolutely lovely.
02 July 2025
We recently had to make the very difficult decision to move my mother into a care home. After carefully reviewing several local options, we chose Norwood and we're so glad we did.
From the moment my mum arrived, the staff have been nothing but caring, compassionate, and attentive. The support
they've shown not only to her but also to my father throughout this emotional transition has been truly outstanding.
Living in England, I can't be there every day, but I feel completely reassured knowing my mother is in such safe and capable hands. Norwood has brought peace of mind to our entire family during what could have been a much more stressful time.
16 April 2025
My gran stayed here and loved it so when I visited I wanted to know what it was that was so good as she had always been set against going into a care home environment.
The staff were exceptional with her and made me feel welcome when I visited. You could clearly see the bond that had formed with
Gran and the staff and vice versa, the level of care and attention she got was exceptional and something the family would never have been able to cope with in her old house. The key seemed to be that despite being busy they appeared to make her feel like the only person in the building. It was lovely to watch!
Her room was clean and fresh and the bedding was changed regularly. All her personal items were treated with great care too. The room was also nice and warm which Gran loved as she did tend to feel the cold.
She spoke often of the activities that she was asked to take part in and seemed to have formed new friends through this.
07 April 2025
My Mum had a short stay before her passing. All aspects of the service offered by the Norwood staff and management was of a high standard. My Mum was treated with respect and dignity at all times. I'd like to thank the all the staff and management for the care they offered.
07 April 2025
My mother in law felt at home and very well looked after at the Norwood Care Home. Although she wasn't there for long, it was good to see her happy and settled. Thank you to you all for the care and attention you gave to her for the short period of time she was with you.
31 January 2025
Overall very happy with the overall experience when my mum moved in. The staff are very friendly and helpful with any questions I have had. The staff are able to give alternative foods when mum is not wanting what is on the menu. Bedroom, warm and inviting.
05 November 2024
I recently visited Norwood Care Home to see my grandmother, and I was deeply impressed by the exceptional care and welcoming environment. From the moment I entered, the staff were warm and attentive, going out of their way to make both residents and visitors feel at ease. The facility was spotlessly
clean, well-organized, and had a cozy, homely feel, which brings a lot of comfort to my grandmother.
The caregivers clearly know each resident personally and provide a level of care that's both professional and compassionate. My grandmother seems so happy and well-looked-after here, it was clear she's in great hands. Seeing her so content and thriving reassured me that Norwood is the perfect place for her. Highly recommend Norwood Care Home for anyone looking for a supportive, caring environment for their loved ones.
01 November 2024
Norwood is a very homely, friendly home. Staff genuinely care for all the residents. My cousin was in for respite and cannot praise the home enough for making the process streamless. Good activities daily to keep residents stimulated and active. Home Manager seen most days when visiting.
Latest Reviews for Norwood Care Home
29 January 2026
We visit every Friday to take our friend out and the staff are always very friendly to us. Trying to get in and out if no one is in the office is so frustrating.
27 January 2026
Would like more time to coment further but look very good.
27 January 2026
My mum has settled in her room upstairs really well, due to getting great care from staff she also really enjoys the food and has made some new friends whilst attending activities.
19 January 2026
I'm very grateful to Norwood Nursing Home for providing an outstanding level of care for my mum, Gillian. Very special thanks to all staff for their professionalism and expertise in looking after my mum (who's 91 and has Alzheimer's / vascular dementia) during her respite stay in July 2025 following
a fall at her home, which resulted in a broken wrist. Norwood was head and shoulders above all other care homes that we've used in the past - all staff were friendly, capable and professional. Communication was excellent throughout. I would have no hesitation in recommending Norwood, this is the most professional and inclusive care home we've experienced and certainly sets the standards for others to attain.
23 December 2025
My Dad recently entered Norwood for respite care. The staff are amazing and he settled straight away. He has late stage Alzheimer's and other health concerns and he is like a younger fit man again, relishing all the interactions and connections he's making. I can't praise Norwood enough. We are so
lucky that our father is being cared for so very well. Thankyou Norwood
13 November 2025
My husband has been in Norwood for some months now and I am extremely happy with the care he is receiving.All the staff, management, carers, nurses, housekeepers, kitchen and maintenance staff, provide a level of care which goes beyond their remits. He is treated with dignity and compassion and his
health is well looked after. If I have any concerns about him the manager and carers are happy to talk them through with me. He is encouraged to take part in daily activities and I have the opportunity to join him for monthly lunches in the Bee Kind cafe and at regular entertainment.
I have peace of mind knowing he is being well cared for and am so glad I listened to the friends who told me about Norwood. I would highly recommend it to anyone looking for a care home for their loved ones.
K S
04 November 2025
My dad, who had Alzheimer's was in Norwood for just over a year and was very well looked after. The staff were always cheerful and helpful, and I knew that my dad was being well cared for as the staff seemed to know him well. When my dad was receiving end of life care, everyone treated him with
respect and dignity and as a family we were very touched by the compassion and kindness we were shown when he passed away. A huge thank you to everyone!
04 November 2025
My mum has settled in very well to Norwood and is always treated with care and respect. I particularly like the fact that the care staff team has remained the same since admission and they are always friendly and approachable.
30 October 2025
My Mum has been in Norwood now for a few months, we moved her from another care home where she had been for a few weeks which wasn't suitable, this has definitely been the best move for my Mum. The staff at this care home are the best, the care and attention they give to my Mum is fabulous, her mind
is kept active with daily activities and they also have entertainment that come to the home some weekends and afternoon tea for the residents and their families. I love the social media posts (you can opt out of this) this brightens my day when I see what my Mum has been doing that day as I can't manage to visit every day. My Mum is treated with dignity and I cannot fault the care she has been given by the fabulous staff!
15 October 2025
I was very worried about my mum and dad going into a care home as they both have Alzheimer's, and I knew it would be a whole new, different lifestyle for them. I needn't have worried, the staff and care they have received has been great, and although my mum is taking time to settle, the staff have
been great with her. I can have peace of mind that they are well looked after with care and compassion.
10 October 2025
Satisfied so far.
14 August 2025
Mum is treated with dignity and respect at all times and is encouraged to join in with all activities, when she is able and enjoys the company.
13 August 2025
Norwood family are very caring and helpful. The cleanliness could be a bit better. The housekeeper did my mum's room today and what an excellent job she did. It's the best its been since my mum arrived. Came to the Bee Kind cafe and what an excellent job two staff members in particular done was
absolutely lovely.
02 July 2025
We recently had to make the very difficult decision to move my mother into a care home. After carefully reviewing several local options, we chose Norwood and we're so glad we did.
From the moment my mum arrived, the staff have been nothing but caring, compassionate, and attentive. The support
they've shown not only to her but also to my father throughout this emotional transition has been truly outstanding.
Living in England, I can't be there every day, but I feel completely reassured knowing my mother is in such safe and capable hands. Norwood has brought peace of mind to our entire family during what could have been a much more stressful time.
16 April 2025
My gran stayed here and loved it so when I visited I wanted to know what it was that was so good as she had always been set against going into a care home environment.
The staff were exceptional with her and made me feel welcome when I visited. You could clearly see the bond that had formed with
Gran and the staff and vice versa, the level of care and attention she got was exceptional and something the family would never have been able to cope with in her old house. The key seemed to be that despite being busy they appeared to make her feel like the only person in the building. It was lovely to watch!
Her room was clean and fresh and the bedding was changed regularly. All her personal items were treated with great care too. The room was also nice and warm which Gran loved as she did tend to feel the cold.
She spoke often of the activities that she was asked to take part in and seemed to have formed new friends through this.
07 April 2025
My Mum had a short stay before her passing. All aspects of the service offered by the Norwood staff and management was of a high standard. My Mum was treated with respect and dignity at all times. I'd like to thank the all the staff and management for the care they offered.
07 April 2025
My mother in law felt at home and very well looked after at the Norwood Care Home. Although she wasn't there for long, it was good to see her happy and settled. Thank you to you all for the care and attention you gave to her for the short period of time she was with you.
31 January 2025
Overall very happy with the overall experience when my mum moved in. The staff are very friendly and helpful with any questions I have had. The staff are able to give alternative foods when mum is not wanting what is on the menu. Bedroom, warm and inviting.
05 November 2024
I recently visited Norwood Care Home to see my grandmother, and I was deeply impressed by the exceptional care and welcoming environment. From the moment I entered, the staff were warm and attentive, going out of their way to make both residents and visitors feel at ease. The facility was spotlessly
clean, well-organized, and had a cozy, homely feel, which brings a lot of comfort to my grandmother.
The caregivers clearly know each resident personally and provide a level of care that's both professional and compassionate. My grandmother seems so happy and well-looked-after here, it was clear she's in great hands. Seeing her so content and thriving reassured me that Norwood is the perfect place for her. Highly recommend Norwood Care Home for anyone looking for a supportive, caring environment for their loved ones.
01 November 2024
Norwood is a very homely, friendly home. Staff genuinely care for all the residents. My cousin was in for respite and cannot praise the home enough for making the process streamless. Good activities daily to keep residents stimulated and active. Home Manager seen most days when visiting.