
The care home is well kept, spotlessly clean and menus provide a good choice of mealsSylvia C(Daughter of Resident/Service User)

The staff are just great and the atmosphere is second to noneAmanda R(Daughter of Resident/Service User)

Norwood Care Home has been nothing short of excellentYvonne G(Daughter of Resident/Service User)

The care home is well kept, spotlessly clean and menus provide a good choice of mealsSylvia C(Daughter of Resident/Service User)

The staff are just great and the atmosphere is second to noneAmanda R(Daughter of Resident/Service User)

Norwood Care Home has been nothing short of excellentYvonne G(Daughter of Resident/Service User)

Norwood offers dementia care in one house and care and support to the frail and elderly in another. Both houses provide care for people with Parkinson’s disease, Huntington's disease and to those who are looking for palliative care.
The focus is on individualised care for people in a homely and welcoming setting, situated in the historical town of Barrhead near Glasgow. Partners or siblings can stay in some of the home’s...
Care Provided by Norwood Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 54 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Norwood Care Home for full pricing details and T&Cs.
Contact Norwood Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Advinia Healthcare Ltd
- Private Owned
Person in charge
- Sue Mackle (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (54)
- Single Rooms with ensuite Wet Room (4)
Visiting
- When visiting your loved ones please try to avoid mealtimes as the team are all busy assisting to ensure an enjoyable meal service is experienced. Mealtimes are 12:30 - 13:30 and 16:30 - 17:45
Parking
- Car park to side of the home
Norwood Care Home Reviews (72)
Norwood Care Home has a Review Score of 9.7 (9.663) out of 10, based on 36 reviews in the last 2 years.
Over all time Norwood Care Home has 72 reviews.
My mother stayed in Norwood for over two years. I felt mum was extremely well looked after by competent and caring staff. It's a very demanding environment to work in and I felt the management team and staff worked really well together to create an environment that not only cared for my mum but also us. They would brainstorm ideas to ensure we were involved at times in the home with my mum, just enjoying life as you would outside. Amongst many great experiences, we had a very memorable night that the staff had set up as a restaurant including waiter service and candles. For this we are truly grateful. The care home is not perfect and can't be under the challenging conditions, however the effort can't be faulted. There was only one occasion, quite early on in my mums stay, where I complained to the manager. The response was exactly what I wanted to hear and the necessary changes were put into practice as we were told they would be. Thank you for looking after my mum.
Thank you so much for taking the time to share such a thoughtful and heartfelt review of Norwood.
It means a great deal to the whole team to know that your mum was so well cared for during her time with us, and that you and your family also felt supported and included. We understand that...
Firstly, I would like to thank all the satff within Norwood. I think all staff work very hard and this allows them to deliver a high standard of care. I have been very impressed with the care given to our relative. I feel the staff know all the residents individually and this means they can provide care which is centred at the individual. Staff have also provided support to us as a family as we found the transition very difficult in the beginning. However this has subsided as we have full trust in the staff, delivering a high standard of care and that our relative is very well cared for. Keep up the good work and it is very much appreciated.
Thank you so much for taking the time to leave such a thoughtful and heartfelt review.
We are delighted to hear that you have been impressed with the care your relative has received at Norwood. It means a great deal to our team to know that their hard work, compassion, and commitment to...
Every member of the team went above and beyond to make sure she was comfortable, safe, and well cared for. They always took the time to speak to her kindly, support her through difficult days, and keep us updated, which meant so much to us as a family.
In her final days, the care and kindness shown was truly exceptional. The staff handled everything with such sensitivity, respect, and genuine compassion, making an incredibly difficult time that little bit easier for us.
I will always be grateful for the love and dedication they showed my mum. Norwood Care Home is a truly special place with an amazing team, and I wouldn't hesitate to recommend them to anyone looking for care for a loved one.
Thank-you so much for your kind words which really mean a lot to us all. On behalf of the whole team we extend our ongoing condolences for the sad loss of your dear mum. We will all miss her very much! We really appreciate your recommendation and your lovely review and send you and the family our very best wishes.
We had moved my Mum from another home which wasn't suitable and so glad we chose Norwood.
From the day she moved in to Fereneze unit she was made to feel so welcome, the care she received was second to none, there was loads of different activities to keep her mind busy on a daily basis and on some weekends live entertainment. Barbie and Liz were great with my Mum with Barbie making my laugh all the time and Liz who would always got my Mum up to dance which was lovely to see.
She then moved to Braes unit and again the care she received was excellent.
From the moment my Mum arrived nearly a year ago to when she sadly passed i cannot thank Sue and her team enough, the care, compassion and dignity they provided to my Mum i really cannot fault.
Thanks to all at Norwood!
Thank you Elaine for your kind words. We are deeply grateful for your kind words and are honoured that you chose Norwood to care for your Mum. It means so much to hear that she felt welcomed from the moment she arrived and that the care, compassion, and dignity shown by our teams on both Fereneze...
Since last year my mother in law has settled in really well she always seems happy and loves all the activities the care home offers especially the music days.
Thank you for your kind words. We are delighted your Mother in Law has settled so well. We love music also and enjoy the live entertainers who attend the home
Since my mum has been in Norwood Care Home, she has been very content and has settled in well. The staff are all very helpful and are always on hand to update us and help mum if needed. My family and I all appreciate how well mum has been looked after since she was admitted.
Thank you so much for your kind words. We are delighted to hear that your mum has settled in well and is happy at Norwood Care Home. Our team works hard to provide the highest standard of care and support, so it means a great deal to know that both your mum and your family feel well supported. We truly appreciate your feedback and thank you for placing your trust in us.
I think Norwood is an excellent care home and look after my sister very well. The staff are very friendly and helpful.
Thank you so much for your kind works. We are glad that your sister has settled well and enjoying her stay at Norwood
As fas as I have seen so far, the staff are excellent.
C B, thank you for your kind words and we are glad you are happy with Norwood and the great team we have
My dad has been in Norwood for only a short time, the experience has been good, my dad seems to be doing well.
Thank you Karin. We are so glad your Dad has settled in well
Our sister was recently admitted from another care facility to Norwood and the transition was very challenging and stressful for her and us her family. From the very first meeting with the manager Sue we were treated with patience and genuine understanding. Every question was answered and lots of useful advice was given to help to make it as seamless as possible for our sister
We returned the next day to discuss finances etc with Helen and once again we were delighted with the help and advice given and everything was explained
On the day of admission we were greeted with genuine care our sister was taken around to meet everyone and then a care giver sat with her in her room sorting clothes and calming everything down another care giver got her sandwiches and her favourite cup of tea
We had to deal with some sad difficult news this week and Liz was absolutely so professional not only with delivering our sister the news but listening to my concerns
The staff are all fabulous.
Marion, Thank you for your kind words I am so glad you and your family feel supported and that your sister-in law has settled in well at Norwood.
Additionally the 'day bell' has been out of order fir around 2 weeks - not acceptable
Thank-you very much for your review and feedback, which is vital to us as we strive to maintain the highest standards throughout. The door-bell was faulty and working intermittently so we ordered a new and improved unit and an additional internal chime bell has been installed which will increase...
We visit every Friday to take our friend out and the staff are always very friendly to us. Trying to get in and out if no one is in the office is so frustrating.
Hi Julie Thank you for your review. So glad our staff are friendly when you visit
Would like more time to coment further but look very good.
we are so glad your wife has settled at Norwood. We look forward to you spending quality time with your wife and hopefully you will join us for lunch dometime
My mum has settled in her room upstairs really well, due to getting great care from staff she also really enjoys the food and has made some new friends whilst attending activities.
Thank you David for your review, we are so glad that mum has settled and is enjoying her time at Nowood.
I'm very grateful to Norwood Nursing Home for providing an outstanding level of care for my mum, Gillian. Very special thanks to all staff for their professionalism and expertise in looking after my mum (who's 91 and has Alzheimer's / vascular dementia) during her respite stay in July 2025 following a fall at her home, which resulted in a broken wrist. Norwood was head and shoulders above all other care homes that we've used in the past - all staff were friendly, capable and professional. Communication was excellent throughout. I would have no hesitation in recommending Norwood, this is the most professional and inclusive care home we've experienced and certainly sets the standards for others to attain.
Thank you for your kind words and we are so glad your Mum enjoyed her stay at Norwood
My Dad recently entered Norwood for respite care. The staff are amazing and he settled straight away. He has late stage Alzheimer's and other health concerns and he is like a younger fit man again, relishing all the interactions and connections he's making. I can't praise Norwood enough. We are so lucky that our father is being cared for so very well. Thankyou Norwood
Thank-you very much for sharing your positive experience at Norwood. Best wishes
I have peace of mind knowing he is being well cared for and am so glad I listened to the friends who told me about Norwood. I would highly recommend it to anyone looking for a care home for their loved ones.
K S
Thank you so much for your kind words and we are glad that both you and your husband are happy.
My dad, who had Alzheimer's was in Norwood for just over a year and was very well looked after. The staff were always cheerful and helpful, and I knew that my dad was being well cared for as the staff seemed to know him well. When my dad was receiving end of life care, everyone treated him with respect and dignity and as a family we were very touched by the compassion and kindness we were shown when he passed away. A huge thank you to everyone!
Thank you for your review. Your Dad is missed by all the staff
My mum has settled in very well to Norwood and is always treated with care and respect. I particularly like the fact that the care staff team has remained the same since admission and they are always friendly and approachable.
We are so glad your Mum has settled in so well. thank you for your continued support
I was very worried about my mum and dad going into a care home as they both have Alzheimer's, and I knew it would be a whole new, different lifestyle for them. I needn't have worried, the staff and care they have received has been great, and although my mum is taking time to settle, the staff have been great with her. I can have peace of mind that they are well looked after with care and compassion.
Hi WilmaI am so glad that you have peace of mind. It is a pleasure caring for your parents.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 11 November 2025- How well do we support people's wellbeing?Good
(4)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Norwood Care Home.
There are no upcoming events for Norwood Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Advinia Healthcare Ltd
- 01 Apr 2017Recipient: Advinia Healthcare Ltd
- 15 Feb 2016Recipient: Advinia Healthcare Ltd
Accreditations
There are no accreditations posted yet for Norwood Care Home.
Meet the Team (1)

I am proud to be part of a dedicated, compassionate and caring team that delivers care to our residents in a person-centred manner. Norwood is a homely home with love, laughter and fun threaded through each and every day.
It is a pleasure and privilege to come to work each day knowing we are making a positive difference to our resident's day.
Frequently Asked Questions about Norwood Care Home
What types of Care is Norwood Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Norwood Care Home have?
There are 54 Single Rooms.
What are the Facilities & Services at Norwood Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Norwood Care Home to the centre of Glasgow?
6.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norwood Care Home to verify any information. View our terms and conditions. Norwood Care Home has an Enhanced Service -more info.