The care home is well kept, spotlessly clean and menus provide a good choice of mealsSylvia C(Daughter of Resident/Service User)
The staff are just great and the atmosphere is second to noneAmanda R(Daughter of Resident/Service User)
Norwood Care Home has been nothing short of excellentYvonne G(Daughter of Resident/Service User)
The care home is well kept, spotlessly clean and menus provide a good choice of mealsSylvia C(Daughter of Resident/Service User)
The staff are just great and the atmosphere is second to noneAmanda R(Daughter of Resident/Service User)
Norwood Care Home has been nothing short of excellentYvonne G(Daughter of Resident/Service User)
Norwood offers dementia care in one house and care and support to the frail and elderly in another. Both houses provide care for people with Parkinson’s disease, Huntington's disease and to those who are looking for palliative care.
The focus is on individualised care for people in a homely and welcoming setting, situated in the historical town of Barrhead near Glasgow. Partners or siblings can stay in some of the home’s...
Norwood offers dementia care in one house and care and support to the frail and elderly in another. Both houses provide care for people with Parkinson’s disease, Huntington's disease and to those who are looking for palliative care.
The focus is on individualised care for people in a homely and welcoming setting, situated in the historical town of Barrhead near Glasgow. Partners or siblings can stay in some of the home’s larger bedrooms, and many rooms have en-suite facilities.
At mealtimes residents enjoy both hot and cold options to choose from, as well as a popular Night Bite menu that is available from 6.30pm to 6.30am.
Arts and crafts, quizzes and karaoke are all regular activities enjoyed by residents. Norwood has a dedicated activity co-ordinator who works hard to ensure residents of all abilities can participate in daily activities to keep active and stimulated.
Contact Norwood Care Home to confirm what's included and get a personalised quote:
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Norwood Care Home for full pricing details and T&Cs.
Norwood Care Home has a Review Score of 9.7 (9.686) out of 10, based on 33 reviews in the last 2 years.
Over all time Norwood Care Home has 72 reviews.
Kitchen staff always provide nutritious and delicious...
Thanks, everyone.
Thank you very much for your lovely review; we are all delighted that your mum is doing so well and that the family feel happy and reassured. Best wishes.
They go above and beyond and keep me informed if my mum's care needs change.
They go above and beyond and keep me informed if my mum's care needs change.
Thank you so much for your kind words. Pleased to hear that you are happy with the care provided to your mum and that she is settled and content living at Norwood. Best wishes.
My sister is in Norwood Care Home following a setback I, together with my wife and daughter visited her last Saturday. I found the carers excellent in their treatment of and attention to my sister, as did my wife and daughter. They treated us like friends and their attention to her was exemplary....
My sister is in Norwood Care Home following a setback I, together with my wife and daughter visited her last Saturday. I found the carers excellent in their treatment of and attention to my sister, as did my wife and daughter. They treated us like friends and their attention to her was exemplary. As I live in Southport, England, we do not get to see her very often and our recent visit makes us comfortable with how she is looked after. I cannot remember the name of the charming young lady who is my sister's main carer, but her friendly smile, which accompanied her words to us and my sister is to be commended as is her happy attitude and most pleasant manner. She is a treat to be with!
Thank you so much for your feedback and kind words. We are so happy that your sister has settled in so well and that you and the family feel reassured that she is being well cared for. We will pass on your comments to the team and to the carer you mentioned who will be delighted at the compliments. Thanks again and best wishes. Look forward to seeing you at Norwood again soon.
My mother-in-law has lived happily at Norwood for 11 months. Previous to her moving in she had sustained a really nasty injury to her leg. The staff did an absolutely amazing job in getting her leg completely healed. They kept us informed at each stage of her recovery and did a truly remarkable...
My mother-in-law has lived happily at Norwood for 11 months. Previous to her moving in she had sustained a really nasty injury to her leg. The staff did an absolutely amazing job in getting her leg completely healed. They kept us informed at each stage of her recovery and did a truly remarkable job. The staff are very pleasant and cheery and there are plenty of daily activities to keep all residents occupied and happy. The social media posts are brilliant for us as we don't live locally and this way we can see what my mother-in-law has been involved in each day.
Hi Jennifer and thank you for your lovely review. It is very pleasing to know that you feel well-informed and that you are so happy with the care and service your mother-in-law is receiving at Norwood. We will share your kind words with the team. Thanks again.
Norwood Care Home has truly been an incredible experience for me as a volunteer. The staff at this facility are not only professional and compassionate, but they also create a warm and welcoming environment for the residents. The care and attention given to each individual is truly remarkable. I...
Norwood Care Home has truly been an incredible experience for me as a volunteer. The staff at this facility are not only professional and compassionate, but they also create a warm and welcoming environment for the residents. The care and attention given to each individual is truly remarkable. I have witnessed firsthand the positive impact that the activities and programs have on the residents' well-being and happiness. It is a joy to be a part of such a dedicated team, and I am grateful for the opportunity to contribute to the resident's quality of life at Norwood Care Home.
Thank you very much for your review. It is very kind of you to praise the staff at Norwood so highly and we really appreciate the volunteer work that you do. We are very happy that you can see the dedication and commitment that runs throughout the team and the positive impact that this has on the residents. Thank you so much for being part of that!
My father-in-law has been in Norwood twice so far for a two-week stay each time. We have always felt he is safe, secure and happy there, he didn't want to leave after his first two-week stay with them. He has advanced Alzheimer and the staff know exactly how to care for him and how to treat him...
My father-in-law has been in Norwood twice so far for a two-week stay each time. We have always felt he is safe, secure and happy there, he didn't want to leave after his first two-week stay with them. He has advanced Alzheimer and the staff know exactly how to care for him and how to treat him not only well, but with dignity and respect. It is definitely where he will spend any further respite stays. We enjoy seeing what he has been up to via their social media page which is updated regularly. Fabulous service and all the staff we have met have been amazing.
Dear Maria. Thank you very much for your kind words. It is a pleasure and privilege for the team at Norwood to care of your father-in-law during his respite stays and it is so pleasing that the family feel he is safe, secure and happy when staying with us. We will pass on your feedback to the team who will really appreciate your lovely review. Thanks again and best wishes.
I am most pleased with the appointment of an activities coordinator who has offered activities to encourage mental stimulation.
I am most pleased with the appointment of an activities coordinator who has offered activities to encourage mental stimulation.
Hello Ali and thank you very much for your review. We are so pleased that your mum is enjoying the activities in the home and that you are continuing to use Zoom so successfully. Lockdown was testing due to all of the restrictions in place at that time and we thank you for your patience and understanding throughout. Best wishes.
My mother has been in the home for over seven years. She has always been well looked after, clean, tidy and well-fed. The staff are always cheery and welcoming. The Facebook page keeps you informed about the daily activities. Staff always contact you about any changes in care that may be needed....
My mother has been in the home for over seven years. She has always been well looked after, clean, tidy and well-fed. The staff are always cheery and welcoming. The Facebook page keeps you informed about the daily activities. Staff always contact you about any changes in care that may be needed. All staff you meet, cleaners, handyman and kitchen staff are cheery and pleasant.
Hello Myra and thank you so much for your review. It has been a pleasure and privilege for the team at Norwood to look after your mother for the last seven years and we are delighted that you are so pleased with the care that she is receiving. We really appreciate your kind comments about all of...
Hello Myra and thank you so much for your review. It has been a pleasure and privilege for the team at Norwood to look after your mother for the last seven years and we are delighted that you are so pleased with the care that she is receiving. We really appreciate your kind comments about all of the staff in our different departments and will pass on your words of praise to all of our colleagues. Best wishes.
Very clean facilities, staff are first class. Always friendly and can't do enough to help my mother. Always have activities on for my mother which is good to see.
Very clean facilities, staff are first class. Always friendly and can't do enough to help my mother. Always have activities on for my mother which is good to see.
Hello Andrew. Thank you very much for your review. It's very nice to hear that your mother is being well looked after. We will pass on your compliments to the team. Best wishes.
I feel as if the standards of the home has went down over the last year. No activities at all when they need it especially during Covid. How long can they make the excuse because of Covid. Staff are fantastic but under so much pressure due to staff shortages. Talking to staff; morale is down, also...
I feel as if the standards of the home has went down over the last year. No activities at all when they need it especially during Covid. How long can they make the excuse because of Covid. Staff are fantastic but under so much pressure due to staff shortages. Talking to staff; morale is down, also now informed by the Head Nurse that the wrong dosage of medication was given to my mum and dad on two occasions, they suffer from heart failure.
Hello David and thank you for your feedback. You are correct that during Covid our activities team have not always been in full attendance. This was due to Covid protocols surrounding isolation and shielding which were necessary to protect them, their colleagues and most importantly the residents....
Hello David and thank you for your feedback. You are correct that during Covid our activities team have not always been in full attendance. This was due to Covid protocols surrounding isolation and shielding which were necessary to protect them, their colleagues and most importantly the residents. We apologise for this and please rest assured we are now back to full staffing. We had a lovely garden party last week organised by the activity team and lots more is planned! Thank you for your high scores for staff, cleanliness, safety, bedrooms, food/drink. We will pass on to the relevant departments. With regards to the medications, it is protocol to contact the next of kin and GP straight away if we suspect an error. On further investigation your dad's was a stock count error and in your mum's case a minor error that had no ill effects. However we apologies if this caused concern and we have put new electronic processes in place to reduce the likelihood of this happening again.
Staff very professional are caring. My brother has been a resident for two years now and I being his next of kin have no complaints. Staff have been working under very difficult circumstances and are doing a good job.
Staff very professional are caring. My brother has been a resident for two years now and I being his next of kin have no complaints. Staff have been working under very difficult circumstances and are doing a good job.
Thank you very much for your review and kind words. We are delighted that you are so pleased with your brother's care and will pass on your comments to the team.
I'm a nurse and acutely aware of the pitfalls and horror stories concerning care homes. Admitting that we can no longer cope with the care of a loved one is...
During the challenging times we find ourselves in, we know as a family that even though we can't visit because of Covid-19 and the need to protect the vulnerable population at Norwood - we know that our loved one will be cared for and wish nothing but the best for the Norwood Family at this time.
I didn't know that I was going into respite. The care that the staff have given me and the encouragement to get back on my feet after I broke my hip has been very good.
I didn't know that I was going into respite. The care that the staff have given me and the encouragement to get back on my feet after I broke my hip has been very good.
My mum stays in this home and the staff are nothing but lovely. They take extra care to make sure my mum's needs are met at all times and the staff are always approachable with any concerns or queries. I would recommend this home to anyone who’s family member needed care.
My mum stays in this home and the staff are nothing but lovely. They take extra care to make sure my mum's needs are met at all times and the staff are always approachable with any concerns or queries. I would recommend this home to anyone who’s family member needed care.
We were a bit anxious as to how mum would settle into a care home environment. She has however settled well. The staff are very nice, friendly and approachable. The care home is well kept, spotlessly clean and menus provide a good choice of meals. There are lots of organised activities and outings....
We were a bit anxious as to how mum would settle into a care home environment. She has however settled well. The staff are very nice, friendly and approachable. The care home is well kept, spotlessly clean and menus provide a good choice of meals. There are lots of organised activities and outings. Mum has been made to feel welcome and the staff are attentive to mums needs.
Encouraging to hear staff help your mother settle, thank you!
Placement has been positive for my Dad, he appears happy and settled. Staff are open and friendly and there's a homely atmosphere. Good nutritious meals and plenty of activities available.
Placement has been positive for my Dad, he appears happy and settled. Staff are open and friendly and there's a homely atmosphere. Good nutritious meals and plenty of activities available.
Norwood care home has to be the best care home out there. You will not find a better care home. The staff are just great and the atmosphere is second to none. I highly recommend Norwood to anyone that has to consider a care home for their loved ones.
Norwood care home has to be the best care home out there. You will not find a better care home. The staff are just great and the atmosphere is second to none. I highly recommend Norwood to anyone that has to consider a care home for their loved ones.
Mum feels safe and secure, staff are always thoughtful and kind and look after mum. Overall there is a nice atmosphere in the home and we have no concerns.
Mum feels safe and secure, staff are always thoughtful and kind and look after mum. Overall there is a nice atmosphere in the home and we have no concerns.
Norwood care facility has been exceptional in the care of my father. A spotlessly clean environment, a lovely atmosphere and caring staff who work very hard. Patients are treated with dignity and staff show great humility in all their work. Can't fault the place which leaves us with peace of mind.
Norwood care facility has been exceptional in the care of my father. A spotlessly clean environment, a lovely atmosphere and caring staff who work very hard. Patients are treated with dignity and staff show great humility in all their work. Can't fault the place which leaves us with peace of mind.
Norwood Care Home meets all my husband's needs. Staff work very hard are always polite and show dedication in all aspects of their work.
Norwood Care Home meets all my husband's needs. Staff work very hard are always polite and show dedication in all aspects of their work.
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I am proud to be part of a dedicated, compassionate and caring team that delivers care to our residents in a person-centred manner. Norwood is a...
I am proud to be part of a dedicated, compassionate and caring team that delivers care to our residents in a person-centred manner. Norwood is a homely home with love, laughter and fun threaded through each and every day.
It is a pleasure and privilege to come to work each day knowing we are making a positive difference to our resident's day.
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