Both my parents are residents. We are very pleased with the care they are given. The activities and involvement. The staff give is respectful and dignified. Any issues raised are dealt with quickly, and we are always given feedback on their welfare and health/ The staff work extremely hard to make
the home experience as comfortable and enjoyable as possible.
30 December 2025
Our experience with Darnley Court was mixed.
The carers were attentive and compassionate and they treated our mum with genuine care and respect. For that we are truly grateful.
Unfortunately, the same cannot be said about the two staff members in the front office. They noticeably lacked in basic
social skills, were disorganised with no communication or empathy when my mother passed. They were rude to our mother's visitors with a condescending manner. They were unable to answer any questions, mostly deflected to the carers which was extremely frustrating and made us feel unwelcome.
We paid a lot of money for our mother's care and the front of house office staff should be treating customers and visitors with a warmer welcome. This continued throughout my mother's care until her death. There is an attitude of "can't be bothered".
The food was poor quality and at times didn't appear to be freshly prepared, lacked flavour and fell well below what you would expect in a care home environment.
22 December 2025
My friend needs assistance to dress/toilet/feed herself. Furthermore, she currently has a broken arm in plaster, which means she is even more incapacitated. There was no staff available to assist her at lunch time, as the 3 staff members in the dining room were helping other patients. My friend's
room was dirty, it needed swept, cleaned and polished. There was a half-empty cup with coffee at least a day old sitting on the table. A staff member was shouting at a patient, tell him to stop shouting!
06 October 2025
The service provided in the home is excellent. My sister is very well looked after. The facilities are great. As a family, we are always made to feel very welcome. The staff are extremely professional but also friendly.
02 October 2025
My mum has received excellent care at Darnley Court in the specialist Carmichael unit. Despite my mum's strong personality, the staff have been amazing, kind-hearted and patient. I will forever be grateful that Mum found a home here.
19 September 2025
Rose's family are very pleased that Rose is living in Carmichael unit at Darnley Court Care Home. We cannot thank the staff of Darnley Court enough for taking time to get to know Rose, for looking after her health and wellbeing so well. The family feel very welcome when we visit. We also feel that
Rose is being exceptionally well looked after in very difficult circumstances.
19 September 2025
Staff are exceptional, very helpful and very empathetic to my brothers needs in every way. I'm delighted with the care my brother receives from every single staff member.
24 July 2025
From my own experience, I have found the staff (all) very friendly, helpful and a pleasure to deal with - from the front door onwards - my thanks to everyone for all they have done for my husband.
09 July 2025
Love the fresh refurbishment. Staff are so helpful and friendly. My mother is very well looked after. Kind care shown. Genuine care and friendships between carers and all residents.
09 July 2025
Helpful friendly staff. Helped my friend to gain independence again. Professional nurse team.
09 July 2025
My friend has been very happy and content since moving to Darnley Court. She is treated with respect and dignity at all times and staff listen to her needs and assist her constantly when required. Staff keep her family informed of any concerns.
08 July 2025
They are all very friendly and helpful and very caring.
08 July 2025
We were embraced from the moment we arrived. We feel part of a loving, caring and hard-working family. Every member of staff are like family and offer reassurance and respect. Hate the security system. Realise the importance of locked doors but wished it could be better managed.
25 June 2025
Great staff. Always so welcoming and helpful. There is a very good range of activities for the residents also. Place is clean and tidy and rooms are nice. Nothing is too much bother for the staff who are always around to help.
25 June 2025
My Mum arrived at her new home in February after a month long stay in a hospital, she was not at her best. Fast forward to June, the difference is amazing. My mum is doing so well. I would not have thought it was possible. The care given by the staff is great. Thank you and the staff for your hard
work and dedication.
25 June 2025
Friend seemed very satisfied with the care they are receiving . She has no complaints about staff or meals. If she wants something between meals, the staff are more than happy to help her. Similarly, if she needs assistance with anything, she only has to ask.
06 March 2025
Beaton House has been renovated and is bright and freshly decorated. The staff are friendly and helpful. We all wish the best for our family members and hope they are looked after with kindness and sensitivity. In discussions with staff members and what I experienced during my visits, I am confident
that many of the staff care for the residents as they would wish their own family members to be cared for. I hope the staff can continue to do the best they can do to look after our loved ones.
05 March 2025
I am very happy with he care my husband receives at Darnley Court Care Home. The staff are so friendly and helpful. His room is always clean and tidy. My husband seems always very content. Overall, I am very happy with everything.
25 February 2025
At this moment life is fine. Staff very attentive.
20 December 2024
Excellent care, wife well cared for.
Latest Reviews for Darnley Court Care Home
30 January 2026
Both my parents are residents. We are very pleased with the care they are given. The activities and involvement. The staff give is respectful and dignified. Any issues raised are dealt with quickly, and we are always given feedback on their welfare and health/ The staff work extremely hard to make
the home experience as comfortable and enjoyable as possible.
30 December 2025
Our experience with Darnley Court was mixed.
The carers were attentive and compassionate and they treated our mum with genuine care and respect. For that we are truly grateful.
Unfortunately, the same cannot be said about the two staff members in the front office. They noticeably lacked in basic
social skills, were disorganised with no communication or empathy when my mother passed. They were rude to our mother's visitors with a condescending manner. They were unable to answer any questions, mostly deflected to the carers which was extremely frustrating and made us feel unwelcome.
We paid a lot of money for our mother's care and the front of house office staff should be treating customers and visitors with a warmer welcome. This continued throughout my mother's care until her death. There is an attitude of "can't be bothered".
The food was poor quality and at times didn't appear to be freshly prepared, lacked flavour and fell well below what you would expect in a care home environment.
22 December 2025
My friend needs assistance to dress/toilet/feed herself. Furthermore, she currently has a broken arm in plaster, which means she is even more incapacitated. There was no staff available to assist her at lunch time, as the 3 staff members in the dining room were helping other patients. My friend's
room was dirty, it needed swept, cleaned and polished. There was a half-empty cup with coffee at least a day old sitting on the table. A staff member was shouting at a patient, tell him to stop shouting!
06 October 2025
The service provided in the home is excellent. My sister is very well looked after. The facilities are great. As a family, we are always made to feel very welcome. The staff are extremely professional but also friendly.
02 October 2025
My mum has received excellent care at Darnley Court in the specialist Carmichael unit. Despite my mum's strong personality, the staff have been amazing, kind-hearted and patient. I will forever be grateful that Mum found a home here.
19 September 2025
Rose's family are very pleased that Rose is living in Carmichael unit at Darnley Court Care Home. We cannot thank the staff of Darnley Court enough for taking time to get to know Rose, for looking after her health and wellbeing so well. The family feel very welcome when we visit. We also feel that
Rose is being exceptionally well looked after in very difficult circumstances.
19 September 2025
Staff are exceptional, very helpful and very empathetic to my brothers needs in every way. I'm delighted with the care my brother receives from every single staff member.
24 July 2025
From my own experience, I have found the staff (all) very friendly, helpful and a pleasure to deal with - from the front door onwards - my thanks to everyone for all they have done for my husband.
09 July 2025
Love the fresh refurbishment. Staff are so helpful and friendly. My mother is very well looked after. Kind care shown. Genuine care and friendships between carers and all residents.
09 July 2025
Helpful friendly staff. Helped my friend to gain independence again. Professional nurse team.
09 July 2025
My friend has been very happy and content since moving to Darnley Court. She is treated with respect and dignity at all times and staff listen to her needs and assist her constantly when required. Staff keep her family informed of any concerns.
08 July 2025
They are all very friendly and helpful and very caring.
08 July 2025
We were embraced from the moment we arrived. We feel part of a loving, caring and hard-working family. Every member of staff are like family and offer reassurance and respect. Hate the security system. Realise the importance of locked doors but wished it could be better managed.
25 June 2025
Great staff. Always so welcoming and helpful. There is a very good range of activities for the residents also. Place is clean and tidy and rooms are nice. Nothing is too much bother for the staff who are always around to help.
25 June 2025
My Mum arrived at her new home in February after a month long stay in a hospital, she was not at her best. Fast forward to June, the difference is amazing. My mum is doing so well. I would not have thought it was possible. The care given by the staff is great. Thank you and the staff for your hard
work and dedication.
25 June 2025
Friend seemed very satisfied with the care they are receiving . She has no complaints about staff or meals. If she wants something between meals, the staff are more than happy to help her. Similarly, if she needs assistance with anything, she only has to ask.
06 March 2025
Beaton House has been renovated and is bright and freshly decorated. The staff are friendly and helpful. We all wish the best for our family members and hope they are looked after with kindness and sensitivity. In discussions with staff members and what I experienced during my visits, I am confident
that many of the staff care for the residents as they would wish their own family members to be cared for. I hope the staff can continue to do the best they can do to look after our loved ones.
05 March 2025
I am very happy with he care my husband receives at Darnley Court Care Home. The staff are so friendly and helpful. His room is always clean and tidy. My husband seems always very content. Overall, I am very happy with everything.
25 February 2025
At this moment life is fine. Staff very attentive.