I want to write this review so that people are aware that Oakview Manor, for my mother, who was a resident, myself and my daughter was about as bad an experience as you could get. I have rated it one star because of the upset and distress caused. My mother died in Oakview and the treatment during
the last two weeks was horrific, including senior staff trying to administer morphine by mouth, when for nearly 2 days my mother was nil by mouth and had a cannula in her leg for administering morphine. This type of thing is repeated when it comes to personal care, administration of medicine, fluid intake, personal hygiene and dignity. After I complained to the Care Inspectorate and the home, a team of senior people were installed and I have been made aware that some senior care staff and management are no longer there. Ultimately, the Care Inspectorate upheld no less than 17 of my complaints and you can see all the failures on their website. I sincerely hope there is dramatic improvement.
21 March 2024
My father was a resident at Oakview Manor for the final 2 months of his life. He had dementia and had been in and out of 6 other care homes or hospitals. Oakview was by far the best care home. The staff without exception were very caring and attended to his needs at all times. His room was always
clean and tidy and he enjoyed the food on offer. His bad skin condition improved significantly as he was bathed daily and lotions regularly applied. Although he had lost interest in most activities, the activities staff made a great effort to try to engage with him and got some response. In the end, one member of staff attended to his last requests, made him comfortable and he thankfully passed away peacefully. Our whole family would like to thank all the staff at Oakview for all the wonderful kindness and care provided to my father. I would have no hesitation in recommending this home to anyone needing care in old age.
16 May 2023
It was very difficult for me to accept that Mum needed to go into care due to my poor health and work commitments. I found the staff to be very empathetic and reassuring, and Mum, herself, cannot praise the care and food enough. I am so grateful to have found this a success for my mum and myself.
08 September 2021
I found staff most helpful and caring. My brother is happy so that's important.
19 August 2021
Have only visited three times, but very impressed by the efficiency of staff - especially under present restrictions. My friend's room is lovely. She is very content and happy with her surrounding, facilities and care.
17 August 2021
The staff are extremely friendly and very attentive to my friend. There's a really nice atmosphere in the home, both helpful and caring.
16 August 2021
I have always found the home very clean and the staff helpful and caring with plenty of patience.
21 May 2021
Staff are very receptive to relative's and resident's needs and desires.
04 May 2021
Staff are kind, thoughtful and professional in a resident-focused culture of care and support. Open and welcoming to family members.
23 April 2021
So far, the care home works to a very high standard. Secure, safe and clean. Meets all my mum's needs. Staff friendly, happy and always up for any questions and always on the ball to help at any time, even when busy.
14 April 2021
Mum has been a resident at Oakview since June 2018. I am very happy with the level of care she has received during her time here. The staff work incredibly hard and I would like to thank them all for the tremendous work they do and especially during COVID. Mum is happy here, always well presented
and enjoys her homemade soup every day. Staff are caring, patient and attentive. Thank you.
14 April 2021
Great service provider. Same staff and a good manager. Can approach staff when needed. Very clean, like a home from home. No problem with the care home.
12 April 2021
Feel that Oakview Manor have cared for my mother at a difficult time in her life. They have also been sympathetic when we could not visit, having to do door visits which was difficult due to Covid. Feel, in particular, that a couple of carers are great ambassadors for the care sector.
09 April 2021
Excellent home and staff are amazing. They have looked after my mum extremely well. I highly recommend Oakview Manor. Total professionalism and excellent care.
07 April 2021
Happy with Oakview Manor, my brother seems settled. The staff are very helpful, my brother's room is always clean and tidy. The staff are pleasant. No complaints.
07 April 2021
Not had any problems.
21 September 2020
Staff have done a stellar job during this crisis.
05 June 2019
As already stated our experience of Oakview Manor Care Home is first class. My husband and myself are so grateful to the manager and staff for their professionalism, kindness, caring and understanding of anxiety, helpfulness at times of crisis and total care re our wellbeing.
They gave me, as his
carer for years, such a wonderful sense of trust in them.
Thanks to them again and again.
05 December 2018
My partner has been living in Oakview Manor for a few months now, and he seems quite content and likes the staff. He enjoys the food, although he never remembers what he had for his last meal - even when he only had it fifteen minutes before!
29 November 2018
All staff are totally dedicated to the care of residents. Our family feels confident that our mother is in the best place. We are kept up to date with all updates regarding our mother's health and wellbeing.
We are totally satisfied with the care she receives.
Latest Reviews for Oakview Manor Care Home
16 January 2026
I want to write this review so that people are aware that Oakview Manor, for my mother, who was a resident, myself and my daughter was about as bad an experience as you could get. I have rated it one star because of the upset and distress caused. My mother died in Oakview and the treatment during
the last two weeks was horrific, including senior staff trying to administer morphine by mouth, when for nearly 2 days my mother was nil by mouth and had a cannula in her leg for administering morphine. This type of thing is repeated when it comes to personal care, administration of medicine, fluid intake, personal hygiene and dignity. After I complained to the Care Inspectorate and the home, a team of senior people were installed and I have been made aware that some senior care staff and management are no longer there. Ultimately, the Care Inspectorate upheld no less than 17 of my complaints and you can see all the failures on their website. I sincerely hope there is dramatic improvement.
21 March 2024
My father was a resident at Oakview Manor for the final 2 months of his life. He had dementia and had been in and out of 6 other care homes or hospitals. Oakview was by far the best care home. The staff without exception were very caring and attended to his needs at all times. His room was always
clean and tidy and he enjoyed the food on offer. His bad skin condition improved significantly as he was bathed daily and lotions regularly applied. Although he had lost interest in most activities, the activities staff made a great effort to try to engage with him and got some response. In the end, one member of staff attended to his last requests, made him comfortable and he thankfully passed away peacefully. Our whole family would like to thank all the staff at Oakview for all the wonderful kindness and care provided to my father. I would have no hesitation in recommending this home to anyone needing care in old age.
16 May 2023
It was very difficult for me to accept that Mum needed to go into care due to my poor health and work commitments. I found the staff to be very empathetic and reassuring, and Mum, herself, cannot praise the care and food enough. I am so grateful to have found this a success for my mum and myself.
08 September 2021
I found staff most helpful and caring. My brother is happy so that's important.
19 August 2021
Have only visited three times, but very impressed by the efficiency of staff - especially under present restrictions. My friend's room is lovely. She is very content and happy with her surrounding, facilities and care.
17 August 2021
The staff are extremely friendly and very attentive to my friend. There's a really nice atmosphere in the home, both helpful and caring.
16 August 2021
I have always found the home very clean and the staff helpful and caring with plenty of patience.
21 May 2021
Staff are very receptive to relative's and resident's needs and desires.
04 May 2021
Staff are kind, thoughtful and professional in a resident-focused culture of care and support. Open and welcoming to family members.
23 April 2021
So far, the care home works to a very high standard. Secure, safe and clean. Meets all my mum's needs. Staff friendly, happy and always up for any questions and always on the ball to help at any time, even when busy.
14 April 2021
Mum has been a resident at Oakview since June 2018. I am very happy with the level of care she has received during her time here. The staff work incredibly hard and I would like to thank them all for the tremendous work they do and especially during COVID. Mum is happy here, always well presented
and enjoys her homemade soup every day. Staff are caring, patient and attentive. Thank you.
14 April 2021
Great service provider. Same staff and a good manager. Can approach staff when needed. Very clean, like a home from home. No problem with the care home.
12 April 2021
Feel that Oakview Manor have cared for my mother at a difficult time in her life. They have also been sympathetic when we could not visit, having to do door visits which was difficult due to Covid. Feel, in particular, that a couple of carers are great ambassadors for the care sector.
09 April 2021
Excellent home and staff are amazing. They have looked after my mum extremely well. I highly recommend Oakview Manor. Total professionalism and excellent care.
07 April 2021
Happy with Oakview Manor, my brother seems settled. The staff are very helpful, my brother's room is always clean and tidy. The staff are pleasant. No complaints.
07 April 2021
Not had any problems.
21 September 2020
Staff have done a stellar job during this crisis.
05 June 2019
As already stated our experience of Oakview Manor Care Home is first class. My husband and myself are so grateful to the manager and staff for their professionalism, kindness, caring and understanding of anxiety, helpfulness at times of crisis and total care re our wellbeing.
They gave me, as his
carer for years, such a wonderful sense of trust in them.
Thanks to them again and again.
05 December 2018
My partner has been living in Oakview Manor for a few months now, and he seems quite content and likes the staff. He enjoys the food, although he never remembers what he had for his last meal - even when he only had it fifteen minutes before!
29 November 2018
All staff are totally dedicated to the care of residents. Our family feels confident that our mother is in the best place. We are kept up to date with all updates regarding our mother's health and wellbeing.
We are totally satisfied with the care she receives.