Oakview Manor Care Home

41/43 Newark Drive, Pollockshields, Glasgow G41 4QA

Oakview Manor Care Home, Glasgow, Glasgow City
Oakview Manor Care Home, Glasgow, Glasgow City
Oakview Manor Care Home, Glasgow, Glasgow City

Oakview manor is versatile in the care needs its environment can suit and its team can deliver on. Enhanced residential care and specialist nursing are both tailored to personal needs.

As well as expert care, clients enjoy a thoroughly refurbished interior, access to the internet and numerous activities, live entertainment, a shop and bar.

The provider's philosophy is to focus on a motivated workforce at all times, treating staff as the most valuable of resources and embracing innovation

Professionals aim is to serve clients to the best of their ability, to give them the highest standard of care and to do everything they can to make the client's stay with them as pleasant and as comfortable as possible.

Group: Oakminster Healthcare Ltd

Person in charge: Iain Ballantyne (Home Manager)

Local Authority / Social Services: Glasgow City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 80 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages from 65 to 105.

Single Rooms: 72

Shared Rooms: 4

Rooms with ensuite WC: 76

Weekly Charges Guide: Personal Care Single £505 – £650 (These prices are only a guideline, please contact Oakview Manor Care Home to find out the exact price for your requirements.) Nursing Care Single £587 – £750 (These prices are only a guideline, please contact Oakview Manor Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Oakview Manor Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Oakview Manor Care Home has a Review Score of 9.3 (9.322)

The Review Score of 9.3 (maximum of 10) for Oakview Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Oakview Manor Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.759 for Oakview Manor Care Home is calculated as follows: ( (83 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 108 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.563 Points relating to the number of positive Reviews for Oakview Manor Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 9 Reviews ÷ 16 Target = 0.563

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakview Manor Care Home?

  • Extremely LIKELY
    7
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oakview Manor Care Home

  • Son of Resident/Service User
    5
  • Brother-in-law of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • more

My mother arrived in November 2016, was welcomed and settled in very well. This is due to the excellent care and facilities.
Would highly recommend Oakview Manor and all its staff and management.

How likely would you be to recommend Oakview Manor Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been here for a number of years and standards have fluctuated over that time but at the moment they are overall good. The care staff are very good, caring and helpful. The main times when problems arise are when holidays or sick leave are covered by agencies but this doesn't happen too often. Overall, my family are happy with the care my mum receives at Oakview Manor Care Home.

How likely would you be to recommend Oakview Manor Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have no hesitation in recommending Oakview Manor Care Home. Every aspect of it I find to be excellent - management, staff, cleanliness, facilities, 'move around' space, meals, quality of care - are all of a very high standard.
I have some experience of care homes in that both my mother and my mother-in-law were each in care for 7 years. In addition, as a church visitor, I have visited many care homes, so I do have yardsticks to measure by and Oakview Manor surpasses anything I have seen before. It is, without a doubt, the best I have ever seen.

How likely would you be to recommend Oakview Manor Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every time I visit my mother, the staff are all very polite and hard working. The staff always have time for you no matter how busy they are. The manager also ha time for you and his patients. I found the home to be clean at all times when I visit my mother.

How likely would you be to recommend Oakview Manor Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

All staff very friendly and helpful both prior to mum being admitted and after. Full explanations of policies and methods were given. In 4 short weeks, there has been a significant change with mum's level of engagement with others. Her interaction with staff and residents has a positive impact on her and on her quality of life. There are no adverse comments to be made! Location, service and standards are better than were hoped for.

How likely would you be to recommend Oakview Manor Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to thank management and staff at Oakview Manor for the devoted attention given to mum whilst in your care.
She enjoyed her stay once settled in and we enjoyed visiting, the coffee shop was a great addition to the facilities whilst visiting, as it created a nice atmosphere for us all.

How likely would you be to recommend Oakview Manor Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has just had her review meeting and become a permanent resident at Oakview Manor as the care home can meet all of Mum's needs. The Management and staff treat Mum with respect, patience and dignity. Family members are warmly welcomed when visiting and feel involved in decisions relating to Mum's care. All members of staff are very approachable and we have seen a marked improvement in Mum's health. Thank you, Oakview for making this stressful time that bit easier. We know that Mum is going to be well looked after.

How likely would you be to recommend Oakview Manor Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my mother entered the home two months ago we have been delighted at the care she has been given by all the staff and management. Her health has visibly Improved despite her being in her one hundred and first year.

How likely would you be to recommend Oakview Manor Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As far as I know the service from staff is and has been excellent since my partner's arrival.

How likely would you be to recommend Oakview Manor Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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