Oakview Manor Care Home

We are totally satisfied with the care she receives.

Also needs some assistance with eating/drinking to ensure dietary requirements are met. Mum's anxiety is much reduced and this is down to personal care and being treated with dignity which is very much appreciated.

The staff are always putting the resident's dignity first.

I have limited experience visiting once every 3 or 4 weeks. Staff have been friendly and helpful. I appreciate the cafe as a more relaxed environment for our visit.

A clean and friendly home with good staff that are friendly and very capable.

Since my mother entered this care home last year, we have been delighted with the standard of service provided. The staff, without exception, have done their utmost to make her feel comfortable and at home. They have been very helpful and caring and I am very satisfied that my mother is well cared for and happy here.

Very professional, caring, friendly, welcoming and attentive to mum's needs. This care home was recommended by a social worker who sent me a link to my email address. After reading the link and information given all views were excellent. Living conditions for mum are great. Very happy.

Would highly recommend Oakview Manor and all its staff and management.

I have some experience of care homes in that both my mother and my mother-in-law were each in care for 7 years. In addition, as a church visitor, I have visited many care homes, so I do have yardsticks to measure by and Oakview Manor surpasses anything I have seen before. It is, without a doubt, the best I have ever seen.

My mother has been here for a number of years and standards have fluctuated over that time but at the moment they are overall good. The care staff are very good, caring and helpful. The main times when problems arise are when holidays or sick leave are covered by agencies but this doesn't happen too often. Overall, my family are happy with the care my mum receives at Oakview Manor Care Home.

All staff very friendly and helpful both prior to mum being admitted and after. Full explanations of policies and methods were given. In 4 short weeks, there has been a significant change with mum's level of engagement with others. Her interaction with staff and residents has a positive impact on her and on her quality of life. There are no adverse comments to be made! Location, service and standards are better than were hoped for.

Since my mother entered the home two months ago we have been delighted at the care she has been given by all the staff and management. Her health has visibly Improved despite her being in her one hundred and first year.

She enjoyed her stay once settled in and we enjoyed visiting, the coffee shop was a great addition to the facilities whilst visiting, as it created a nice atmosphere for us all.

Mum has just had her review meeting and become a permanent resident at Oakview Manor as the care home can meet all of Mum's needs. The Management and staff treat Mum with respect, patience and dignity. Family members are warmly welcomed when visiting and feel involved in decisions relating to Mum's care. All members of staff are very approachable and we have seen a marked improvement in Mum's health. Thank you, Oakview for making this stressful time that bit easier. We know that Mum is going to be well looked after.

As far as I know the service from staff is and has been excellent since my partner's arrival.