Care Homes Owned by Oakminster Healthcare Ltd

My aunt had such a lovely time on such a summer day. I can't thank them enough for their care and support.

has helped us by guiding us through the various processes as well as offering practical help in person, by email or phone, as we live in a different part of the country. All the staff we met have also been very friendly.

settled down but has also shown a huge improvement in his cognitive abilities. He has been cared for and encouraged to integrate by every member of staff be they cleaners, medical, carers or management. My family are delighted by his progress and thankful to this care home.

bright and sunny (when it shines)!!
We even get to shine our shoes each week with a handy shoe shine machine in reception!! Thanks for all your care. Much appreciated.

everything the staff did-they truly went above and beyond. Highly recommended.

extends beyond the resident to family and friends who are aware that she enjoys comfort and dignity in her surroundings.

I have engaged with has impressed me. I am an experienced nursing professional with a background in health care standards so am very critical and observant of health care establishments and so far I have been very pleased with my mums care. All of the staff are kind, caring and alert to mums needs. I shall continue to post reviews - but so far I am very happy with the care provided by Cumbrae House.

encouraging them to mix with newer residents helping them settle in and feel part of the Care Home community. This provides relatives with the reassurance that their loved ones feel safe and are cared for as individuals.

understanding shown to me and our family.
It was made clear that nothing was too much trouble and it was a huge comfort seeing my Mum’s dignity and respect being maintained during her stay.
The ICU team was extremely caring, accommodating, and professional in their work. I could see the interactions with other residents and all were very happy, well-treated, and looked after. The residents were very communicative and satisfied with their environment, with the food supplied and entertainment provided.
It was humbling to speak with the lady in charge of it and her team and see how determined they were to do their best for all residents and relatives and they deserve nothing but the highest praise and respect.

regarding my aunt and the antics that she would get up to with members of staff who helped look after her. We asked the owner if it would be possible to see how big the room was that my aunt's but as another resident had moved into that room, she showed us another room that had the same layout as my aunt's. The room was spacious clean tidy and very homely.

professionalism at this very emotional time for my mum and my family. We had Mum's 6-week review and were so impressed by the care we agreed my mum's stay should be permanent. In a few months, my Mum seemed to settle in and was less anxious, well looked after, and safe. We could go home knowing she was being cared for well. She was encouraged to join in with the numerous activities available from Valentine’s Day, bingo, and summer fete. Her medical care was coordinated with the nursing staff and a local GP and any changes in my Mum’s condition were acted upon quickly. The care and compassion shown at her end-of-life care will never be forgotten. Thank you.

with varying needs which were addressed with understanding and compassion. Pleased to see the same staff throughout his stay. All staff members from the manager, nurses, carers, housekeeping, domestics and admin staff were kind and considerate. They were friendly and always made you feel welcome. A busy environment they showed patience even during very difficult circumstances. Dad received residential, nursing and palliative care from staff who really did care. Thank you to you all just does not seem enough.

there, an absolute bonus I was so happy and I didn't worry about her when I was on holiday it's a great wee place. The staff are all brilliant from cleaners, to carers and management I would thoroughly recommend this home. Thanks to the manager for keeping this well organised and run and the manager also organised Mum to have her papers every morning as she loves her papers. Hopefully, next holiday I go I will be asking for Mum to go here for respite. Thanks.

and tidy and he enjoyed the food on offer. His bad skin condition improved significantly as he was bathed daily and lotions regularly applied. Although he had lost interest in most activities, the activities staff made a great effort to try to engage with him and got some response. In the end, one member of staff attended to his last requests, made him comfortable and he thankfully passed away peacefully. Our whole family would like to thank all the staff at Oakview for all the wonderful kindness and care provided to my father. I would have no hesitation in recommending this home to anyone needing care in old age.

mobility difficult. There was a very strong smell of urine in the bathroom.

interested in Grans likes and dislikes and went out of their way to provide experiences that she would enjoy. The care home Manager has made everything easier and is always happy to answer questions. The staff nurse is such a lovely caring person and we can tell that she actually really cared for Gran. It's clear this is more than a job for her. All the staff are friendly and so lovely to their residents. Even the cleaning staff made an effort to be kind to residents and I know all the staff went out of their way to make Gran happy.
I'm so glad that Gran was in such a loving and caring environment for the last few years of her life. Thank you for everything you have done for us.

a care home.