Oakbridge Care Home

2032 Great Western Road, Knightswood, Glasgow G13 2HA

Oakbridge Care Home, Glasgow, Glasgow City
Oakbridge Care Home, Glasgow, Glasgow City
Oakbridge Care Home, Glasgow, Glasgow City

Oakbridge Care Home has been lovingly converted to suit the care and daily living of older people, as well as some younger adults with chronic conditions. They pride themselves on offering person-centred, holistic care that they can measure and adapt for each resident.

Both residential and nursing clients are welcome. Care workers believe in supporting an active lifestyle alongside delivering high standards of professionalism. There is a shop and bar on-site, as well as a hairdressing salon and secure gardens. The activity team respond and deliver the best activities to promote independence and social integration.

Care plans take on board physical, emotional, social and spiritual needs, aiming to see all clients feel fulfilled, whether they are permanent or temporary residents.

Oakbridge operate an open door policy and encourage families to fully participate in their loved ones care and support.

Group: Oakminster Healthcare Ltd

Person in charge: Julie Geddes (Acting Home Manager)

Local Authority / Social Services: Glasgow City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 85 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Admission Information: Ages from 65 to 105.

Languages Spoken by Staff (other than English): Chinese - Cantonese, Punjabi Mirpuri, Bengali; Bangla, Hindi, Panjabi, Punjabi

Single Rooms: 85

Rooms with ensuite WC: 85

Weekly Charges Guide: Personal Care Single £505 – £650 Nursing Care Single £587 – £750 (These prices are only a guideline, please contact Oakbridge Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Oakbridge Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.5 Oakbridge Care Home has a Review Score of 7.5 (7.530)

The Review Score of 7.5 (maximum of 10) for Oakbridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Oakbridge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.854 for Oakbridge Care Home is calculated as follows: ( (24 Excellents x 5) + (12 Goods x 4) + (5 Poors x 2) + (7 Very Poors x 1) ) ÷ 48 Ratings = 3.854

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.676 Points relating to the number of positive Reviews for Oakbridge Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 17 positive Reviews (85 registered maximum number of service users ÷ 5). 3 Reviews ÷ 17 Target = 0.176

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    1
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oakbridge Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Oakbridge Care Home

  • Friend of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Vicar / Church Minister
    1

The positive reviews about this place bear no resemblance to the home my wife and I visited numerous times last year.

Furniture in the room was worn, chipped, and unmatched. The alarm/call button failed to work - so was removed rather than fixed. Our friend was unable to get out of bed, and was left in a room with a closed door, and no way of calling for a nurse.

The whole place appeared to be in need of refurbishment.

Staff appeared to be untrained and uninterested.

There was a constant smell of urine, including in the public areas.

Cleanliness was poor.

How likely would you be to recommend Oakbridge Care Home? Extremely Unlikely

Average Rating: 

 1.4 out of 5

Overall Standard: Very Poor

Facilities: Poor

Care / Support: Very Poor

Cleanliness: Very Poor

Treated with Dignity: Very Poor

Food & Drink: Poor

Staff: Poor

Activities: Very Poor

Management: Very Poor

Safety / Security: Poor

Rooms: Very Poor

Value for Money: Poor

Gillian Aitchison, Manager at Oakbridge Care Home responded to this review on 29 Aug 2017:

I am sorry you felt the need to write a strong review. From October '16 we have undergone a major refurbishment and I can assure you that nowhere in the home smells of urine at any point. What might have been helpful is if you could have contacted management with your concerns in order we had a chance to address this and fix it where possible. No nurse call buttons have ever been removed as this is a safety aspect for our residents. I do not feel that your review is a true reflection of Oakbridge Care Home. I would welcome you back to see the improvements and indeed the care that we carry out for our residents on a daily basis. Thank you for your review

The staff are very welcoming and show great care and respect for the residents. There is a lovely 'family' atmosphere and a great variety of activities to stimulate and entertain residents. Oakbridge is the nearest to a 'family home' that I have seen and I minister to people in many care homes.

How likely would you be to recommend Oakbridge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The quality of staff and service is of a solidly good nature. The staff are mindful of the dignity of the residents and treat them with respect and courtesy. The variety of activities adequately stimulate the residents and the hairdressing and nail sessions are welcomed, as are the church services. Overall, the quality of care itself is excellent, with staff willing to take on board any requests that are made. Only negative comment: one or two items have gone missing.

How likely would you be to recommend Oakbridge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This is a fantastic care home with a friendly and upbeat atmosphere. We were really anxious about my mum going into care, but the Manager and the staff made it easy. Nothing is too much trouble and if the staff don't know the answer, they find it out.

The environment appears slightly dated, however, the care and compassion shown make up for it.

How likely would you be to recommend Oakbridge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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