

Care Provided by Florence House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Accurate funding assessments can be made upon receipt of your SNA assessment, which can be obtained from your Social Work team.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Good to Know
Group / Owner
- Oakminster Healthcare Ltd
- Private Owned
Person in charge
- Nicholas McLean(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 3
Room Information
- Single Rooms (56)
- Single Rooms with ensuite Wet Room (56)
Visiting
- Florence House operates an open visiting policy. The team kindly ask that you avoid mealtimes if possible.
Parking
- There is a car park on site
Florence House Care Home Reviews (27)
Over all time Florence House Care Home has 27 reviews.
Always checking on him, making sure he was comfortable as his illness took hold.
Thanks to all staff for the respect and dignity you showed to him and to the family.
My mum was in their care for 3 years has just passed away, lovely ladies always did their best, cannot fault any of them, always helpful with a smile, I would say anyone going into Florence House will find them lovely always gave you a drink and a chatter, thank you all.
Have found all members of staff to be very helpful and friendly while maintaining a professional attitude. Anything I am unsure of has been explained to me without exception. I feel my daughter is being very well cared for under difficult circumstances.
Thank you for your review and kind words Catherine.
My sister is very happy in this care home. Staff are very friendly. Any issue dealt with very professionally.
Thank you, I'm glad your happy with the care and support we offer your sister.
My Dad is looked after very well by staff. Needs are met.
Thank you Donna. Staff will continue to provide a high standard of care for your Dad and make sure he is well looked after.
My wife is well looked after. Caring staff and excellent accommodation. Can't thank them enough.
Thank you for your nice words. I will pass these on to the staff within the care home.
My brother has been a resident here for a while. I like the help and care he is given. He would not be able to support himself in the community and the staff have improved and lengthened his life in the home. My mind is at ease knowing he is looked after and cared for in this home.
Thanks for your kind words, very nice of you to say. I will pass this feedback on to the staff.
Care for my dad has been exceptional. Staff so welcoming, warm and caring. Dad seems so very happy.
Thank you for your kind words, Jamie. I will pass these on to all the staff at Florence House.
Florence House has been very good for myself as I don't have to worry about my mother-in-law. She is well looked after and I have noticed a difference in her.
Thank you very much for your nice words, I will pass your comments on to staff within the unit/home.
I am very happy with the care my aunt is getting at Florence House. She is well looked after and she is enjoying the company and has put on weight which is good. Also the staff are very nice, they are so nice to speak to.
Thank you for your kind words, we're all glad that you're happy with the care your Aunt is receiving at Florence House. I will pass on your comments to the staff.
Staff always welcoming, home always clean. Dad seems content, never really any concerns. Happy to visit.
Thank you for your kind words, Jacqueline. I’ll let the staff know about your feedback.
I am happy with all aspects of Florence House Care Home.
Thank you, Alex. I am glad that your happy with all aspects of Florence House. I will pass your comments on to the staff.
Staff are very friendly and helpful, they keep me up to date with all information regarding my mother.
Thank you for your review and I will let staff know they are doing a good job looking after your mother.
Always provided correct information and able to speak with staff members when required, satisfied with level of care and cleanliness. Always accomodating.
Thank you for your review, I'm glad you're happy with the care provided to your relative and that communication between yourself and staff is of a good level.
Our son has been in Florence House Care Home for 3 months. He's being given the best care. The staff are all very good with him. We are very happy with all his care. He is being cared for very well.
Hi Charles, thank you so much for your kind words, I will make sure the staff know about your review.
Feel there is a lot of staff turnover, not a good sign!
I'm not aware of the turnover in staff, however I am happy to meet with you and discuss this further. Thank you
They do an amazing job! I couldn't think of a better team to look after my dad. They all, in general, pull together and go above and beyond to keep everyone happy. Hats of too each and every one of them.
Thank you, Charlene, for your kind words; I will pass on your thoughts to the staff, and let them know just how thankful you are.
I find my Dad has settled well in the home, and staff and managers are very good to talk to. He likes to participate in all activities and that keeps him going. I think you are doing a very good job, and I appreciate all you are doing, keep it going and all keep safe at this difficult time. Thank you.
Thank you for your kind words, Timothy. I'll pass this to staff within the home.
My daughter moved to Florence House after the sudden closure of her previous nursing home towards the end of last year. It was a very traumatic and upsetting time for everyone involved. The nurses and care workers at Florence House have been excellent since then. My daughter's needs are complex, and the staff at Florence House have worked closely with me to understand and adapt to her needs. My daughter has now settled in at her new home and I can't speak highly enough about the warmth, dedication and professionalism of everyone at Florence House. I would have no hesitation in recommending Florence House to other people looking for a safe and friendly environment for their loved ones.
Thank you for your kind words. I am so pleased for you and your daughter, that things have worked out well: We will pass on your kind words to the staff of the home.
I have been visiting Florence House Care Home for 3 months. The staff are brilliant and think the home is great.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 04 December 2025- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Good
(4)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Florence House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Florence House Care Home.
Meet the Team (0)
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Frequently Asked Questions about Florence House Care Home
What types of Care is Florence House Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Florence House Care Home have?
There are 56 Single Rooms.
What are the Facilities & Services at Florence House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Florence House Care Home to the centre of Glasgow?
2.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Florence House Care Home to verify any information. View our terms and conditions. Florence House Care Home has a Basic Service -more info.