70 Nimmo Drive, Glasgow G51 3SG
Florence House is a beuatifully converted school building that is now ideal for modern care practice, offering en-suite rooms and comfortable living areas.
There is a garden tea room and small cosy lounges, as well as a courtyard and even a beauty area.
There is regular live entertainment and care workers believe in supporting an active lifestyle alongside best practice, encouraging hobbies and interests on a daily basis.
Group: Oakminster Healthcare Ltd
Person in charge: Sarah MacAskill (Manager)
Local Authority / Social Services: Glasgow City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users
Registered Care Categories*: Dementia • Eating Disorders • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse • Younger Adults
Specialist Care Categories: Alcohol Dependence (past or present)
Admission Information: Ages 50+.
Single Rooms: 58
Shared Rooms: 0
Rooms with ensuite WC: 58
Weekly Charges Guide: Personal Care Single £575 – £775 Nursing Care Single £667 – £875 (These prices are only a guideline, please contact Florence House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Open visiting with the exception of mealtimes.
There is a carpark on site
Latest Care Inspectorate* Report on Florence House: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 7.3 (maximum of 10) for Florence House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Florence House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.886 for Florence House is calculated as follows: ( (13 Excellents x 5) + (7 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 35 Ratings = 3.886
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.422 Points relating to the number of positive Reviews for Florence House is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 2 Reviews ÷ 11.6 Target = 0.172
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Florence House has a Review Score of 7.3 (7.308) from 3 Reviews
Review submitted from a Postal Card by J O (Resident) on Thursday 26 April 2018. Relates to April 2018.
The care home is comfortable but the food choice is not very varied and, at times, very bland and sometimes there is not very much of it.
How likely would you be to recommend Florence House? Neither Unlikely or Likely
Iain Ballantyne, Operations Manager at Florence House responded to this review on 09 May 2018:
Thank you for your review. We will work with you around your concerns about the food quantity and quality.
Review submitted from a Postal Card by Valerie A (Sister of Resident) on Monday 23 April 2018. Relates to April 2018.
It would be fair to say that my relative's life has been completely transformed since entering Florence House. His family were cautious that he would settle into a care environment. We have all been tremendously impressed by the care he receives and most importantly he thinks all the staff are friendly and caring.
How likely would you be to recommend Florence House? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Florence House