Florence House Care Home

70 Nimmo Drive, Glasgow G51 3SG
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8.2 27 Reviews
  • Florence House Care Home, Glasgow
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1400
  • Self-Funded Nursing Care: £1200 – £1400
  • Self-Funded Nursing Dementia Care: £1200 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Care: £1200 – £1400

Accurate funding assessments can be made upon receipt of your SNA assessment, which can be obtained from your Social Work team.

These prices are only a guideline, please contact Florence House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Nicholas McLean (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (56)

Visiting

  • Florence House operates an open visiting policy. The team kindly ask that you avoid mealtimes if possible.

Parking

  • There is a car park on site

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Florence House Care Home Reviews (27)

8.2

Florence House Care Home has a Review Score of 8.2 (8.179) out of 10, based on 2 reviews in the last 2 years.
Over all time Florence House Care Home has 27 reviews.

Overall Experience
  • 21
  • 4
  • 2
  • 0
  • 0
Date Published
  • 27
  • 0
  • 0
  • 2
  • 25
Reviewer Connection to Florence House Care Home
  • 7
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from Julia R (Daughter of Resident) published on 20 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Staff at Florence House have been excellent in supporting my father and myself at such a difficult time in our lives.
They have managed to achieve things that my father would no longer do for me. Within 48 hours they had him eating and picked up on the things that were worrying me the most which
to me showed care and attention. I can’t thank them enough for their help and support.
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Review from Agnes B (Resident) assisted by family/friend published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Florence House for two days when my home care was on strike. My stay was amazing and the staff were very attentive to my care needs. The food was great and an alternative menu was shown to me when I first arrived. I would definitely recommend Florence House and look forward to coming back
myself.
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Review from Catherine B (Sister of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to view several homes for my brother and did not get a good impression. One Sunday I went to Florence House without an appointment. The person who let me in sent me upstairs and a nurse showed me about and I knew the home was right for my brother, he looks great and is well looked after.
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Review from Patricia C (Mother of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a life-changing accident, Florence House was the only place in Glasgow where my son could have his dignity returned for a week to be able to shower and use the toilet facilities to gain some confidence again after 10 months not being able to do this. My family home did not have downstairs wet
room when he returned from hospital spinal injury and a paraplegic.
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Review from A H (Son of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Dad is very well cared for and all staff/management are professional and caring.
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Review from J O (Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The care home is comfortable but the food choice is not very varied and, at times, very bland and sometimes there is not very much of it.
Reply from Iain Ballantyne, Operations Manager at Florence House Care Home

Thank you for your review. We will work with you around your concerns about the food quantity and quality.

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Review from Valerie A (Sister of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It would be fair to say that my relative's life has been completely transformed since entering Florence House. His family were cautious that he would settle into a care environment. We have all been tremendously impressed by the care he receives and most importantly he thinks all the staff are friendly
and caring.
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Current Review Score: 8.2 (8.179)

Overview of Review Score

The Review Score of 8.2 (8.179) out of 10 for Florence House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Florence House Care Home is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.304 Points relating to the number of positive Reviews for Florence House Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 2 Positive Reviews ÷ 11.2 = 0.179
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 12 Sep 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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