Submit a Review for Hill View Care Home
36 Singer Road, Clydebank, G81 4SB
View full details of Hill View Care HomeLatest Reviews for Hill View Care Home
03 December 2025
My experience is very satisfactory. This is the best home I have been in. If ever I need care, it would be like this, excellent in every way.
This home is like a hotel, top class.
Previously, I worked in 2 care homes. They could not compare to this one. Thank you.
30 September 2025
My wife has been a resident for almost twelve months. The home has been excellent in terms of care for my wife with Alzheimer's illness. Nursing staff are experienced. There have been good activities & games. Many of staff have been at the home for 10 years plus, which is a good sign of the way the
home is managed. A new manager is about to start (previous manager off for a while), which can only go to make the home even better.
30 September 2025
Although there was confusion with Paul's initial admission for respite, once it was sorted, I found the staff to be caring and professional. My only concern is about the food served. For a younger disabled person (not an elderly resident), the food is not quite on par. In saying that, the staff are
quick to offer alternatives.
30 September 2025
My experience has been excellent. The staff are very kind and caring. Nothing is a bother to them. Any issues are dealt with right away.
All areas are clean and comfortable. Everyone is happy and well cared for. Couldn't ask for more.
29 August 2025
All the staff are most helpful and always pleasant. No matter when or time you go in.
13 August 2025
Mum is treated with care & dignity. She has blossomed in Hill View as a result. She feels safe & cared for, which allows us to become family again as opposed to carers. The staff go out of their way to include us in all aspects of Mum's care & notify us promptly of any issues/concerns. The home
feels warm & friendly & all staff engage with Mum & ourselves. We are delighted with the move & it allows us to relax knowing Mum is so well cared for. We as a family are very grateful to all concerned. More activities would add to the overall experience.
28 July 2025
My mother has been in Hill View for 4 years, when she first came in I thought it was very good and there was enough staff, but now they don't have enough staff to cope. The carers are very nice but they don't have time to spend with the residents and there is not much activities for the residents.
Can't fault the carers as they do their best. Could do with refurbishment.
28 July 2025
Staff are excellent, they are very approachable & accommodating. If there was anything to raise, I'd say the rooms were still needing an upgrade... especially when we were self-funding.
28 July 2025
Staff are very aware of my sister's needs & her temperament. Without exception, the day staff are very supportive.
28 July 2025
I think my wife has settled in well. Which is pleasing to the family.
24 July 2025
My mum's carers are excellent, very mannerly, lovely people. Her care is extra special indeed. Food is delicious for her needs. Cleaning staff are great as well (place is spotless). Rooms and bedding (laundry service) excellent, lovely decor. Nurses also great with medication etc. Overall they have
added years to her life and I can't thank them enough.
24 July 2025
Staff are great, but there is not enough of them. Care home is clean and I feel the care for my mum is, in general, good. I currently pay £4000 per month for care, but feel I should not also be paying for services such as hair care, foot care and general toiletries.
23 July 2025
The care home is generally ok. But sometimes the staff are more interested by their phones and residents are left to sit in their own mess, which happens quite often.
19 November 2024
My dad entered Hillview in September of this year.
Firstly we were surprised how well and how quickly he settled. That was entirely down to the staff who made him feel welcome from the get-go. The staff are hugely friendly and nothing is too much trouble for them. They really care and take such
good care of my dad, it has taken the worry and weight off our shoulders. I can truly say that he is happy there.
The home is very clean (I'm paranoid about that), the food is good, his room is the right size and the staff really engage with him constantly.
In my experience, places like this are really made by the staff and I am so pleased to say that we have a great group - they keep me informed and up-to-date with everything concerning my dad. They go out of their way to have entertainment, singers, Elvis nights, and experiences and make holidays like Halloween something that everyone can enjoy. For me and my family, they have been brilliant and I cannot tell you what a relief that is for us.
21 October 2024
I would like to express my sincere thanks to all the team at Hillview Care Home; management, office, background and frontline staff, especially all those working in Inanda House. My mum has been a resident here for over 2 years, suffers from a multitude of debilitating illnesses, life is not easy
for her at the best of times, nor are many of her symptoms simple to manage.
The staff here are very, very good; dedicated, diligent, hardworking, and more often than not, go that extra mile in making residents here, as comfortable as they possibly can and more than exceeding their needs.
Staff also have a very caring nature, even when working under a great deal of pressure which sometimes happens, they are calm, professional and always put the residents welfare and happiness first.
Really can't express my thanks enough and my mum appreciates all that you do.
06 March 2024
I would like to pass on my grateful thanks to all the staff of Hill View, Tower House Unit where my late wife was for the last 10 of her life. She was in Room 9 in Tower House Unit and was suffering from Alzheimer's Disease and I cannot fault the care and attention that she received in her last
days.
The staff also looked after my welfare.
The staff do a difficult job and they have to be commended for the dedication and work that they do.
Again you have my heartfelt thanks for the care and attention that they gave to my late wife, and I thank you all from the bottom of my heart.
22 March 2023
Most of the staff do go the extra mile. Staff levels could be higher.
14 March 2023
Dad went into Hill View Care Home in September 2022 after many years of being lovingly cared for at home.
The staff at Hill View have gone above and beyond to keep Dad comfortable and safe whilst tending to all his personal needs every day. They have made the transition so much easier than ever
expected. You can see how friendly, caring and kind they are whenever you visit the unit.
Food is in abundance, with tea, cake and a smile never far away. They are constantly making the facilities a pleasant place to live in for the residents and for visitors (often in their own time I may say!) which is a testament to the fabulous team that Hill View are lucky to have.
I personally am beyond grateful that Dad is being cared for there and when his health took a turn for the worse earlier in the year they were so attentive, caring and professional throughout and I have no doubt that will continue under the team there. I would highly recommend Hill View.
11 January 2023
My mum went into care in July, by September she was moved to a different unit. She lost everything. The other unit kept her massive TV, eventually getting it back in November but had to wear other people's clothes, the few things she had, as a carer said they had to go looking for some clothes as
they thought my mum was poor. My mum pays for this service. Eventually, after I reported this they bought her PJs. She is nearly 95 yrs old yet they think this is not a problem sleeping in other people's clothes. The manager thinks that I didn't bring in my mum's coat yet my mum needs this for hospital appointments. Thank god they missed her skin cancer appointment as they lost her clothes. Mum couldn't go out even if they had remembered. Never thought I would say that. My mum worked 3 jobs and now has to pay for the care. It is a disgrace that they lost all her belongings and kept her TV until I asked for it back. My mum is just left because my sister and I live outside Scotland and can't visit regularly.
03 October 2022
This is my first venture into a care home situation and I wasn't sure what to expect. I have been impressed by the care, attention and compassion shown to my Dad by all the staff.
I am more than pleasantly surprised by the experience.
The home is clean, tidy and vert welcoming. the food is
fantastic and plentiful.
There is always a real good atmosphere when you visit, nothing is a bother to the staff. The morning personal care is exceptional, my Dad is clean, shaved and looking smart every day.
Latest Reviews for Hill View Care Home
03 December 2025
My experience is very satisfactory. This is the best home I have been in. If ever I need care, it would be like this, excellent in every way.
This home is like a hotel, top class.
Previously, I worked in 2 care homes. They could not compare to this one. Thank you.
30 September 2025
My wife has been a resident for almost twelve months. The home has been excellent in terms of care for my wife with Alzheimer's illness. Nursing staff are experienced. There have been good activities & games. Many of staff have been at the home for 10 years plus, which is a good sign of the way the
home is managed. A new manager is about to start (previous manager off for a while), which can only go to make the home even better.
30 September 2025
Although there was confusion with Paul's initial admission for respite, once it was sorted, I found the staff to be caring and professional. My only concern is about the food served. For a younger disabled person (not an elderly resident), the food is not quite on par. In saying that, the staff are
quick to offer alternatives.
30 September 2025
My experience has been excellent. The staff are very kind and caring. Nothing is a bother to them. Any issues are dealt with right away.
All areas are clean and comfortable. Everyone is happy and well cared for. Couldn't ask for more.
29 August 2025
All the staff are most helpful and always pleasant. No matter when or time you go in.
13 August 2025
Mum is treated with care & dignity. She has blossomed in Hill View as a result. She feels safe & cared for, which allows us to become family again as opposed to carers. The staff go out of their way to include us in all aspects of Mum's care & notify us promptly of any issues/concerns. The home
feels warm & friendly & all staff engage with Mum & ourselves. We are delighted with the move & it allows us to relax knowing Mum is so well cared for. We as a family are very grateful to all concerned. More activities would add to the overall experience.
28 July 2025
My mother has been in Hill View for 4 years, when she first came in I thought it was very good and there was enough staff, but now they don't have enough staff to cope. The carers are very nice but they don't have time to spend with the residents and there is not much activities for the residents.
Can't fault the carers as they do their best. Could do with refurbishment.
28 July 2025
Staff are excellent, they are very approachable & accommodating. If there was anything to raise, I'd say the rooms were still needing an upgrade... especially when we were self-funding.
28 July 2025
Staff are very aware of my sister's needs & her temperament. Without exception, the day staff are very supportive.
28 July 2025
I think my wife has settled in well. Which is pleasing to the family.
24 July 2025
My mum's carers are excellent, very mannerly, lovely people. Her care is extra special indeed. Food is delicious for her needs. Cleaning staff are great as well (place is spotless). Rooms and bedding (laundry service) excellent, lovely decor. Nurses also great with medication etc. Overall they have
added years to her life and I can't thank them enough.
24 July 2025
Staff are great, but there is not enough of them. Care home is clean and I feel the care for my mum is, in general, good. I currently pay £4000 per month for care, but feel I should not also be paying for services such as hair care, foot care and general toiletries.
23 July 2025
The care home is generally ok. But sometimes the staff are more interested by their phones and residents are left to sit in their own mess, which happens quite often.
19 November 2024
My dad entered Hillview in September of this year.
Firstly we were surprised how well and how quickly he settled. That was entirely down to the staff who made him feel welcome from the get-go. The staff are hugely friendly and nothing is too much trouble for them. They really care and take such
good care of my dad, it has taken the worry and weight off our shoulders. I can truly say that he is happy there.
The home is very clean (I'm paranoid about that), the food is good, his room is the right size and the staff really engage with him constantly.
In my experience, places like this are really made by the staff and I am so pleased to say that we have a great group - they keep me informed and up-to-date with everything concerning my dad. They go out of their way to have entertainment, singers, Elvis nights, and experiences and make holidays like Halloween something that everyone can enjoy. For me and my family, they have been brilliant and I cannot tell you what a relief that is for us.
21 October 2024
I would like to express my sincere thanks to all the team at Hillview Care Home; management, office, background and frontline staff, especially all those working in Inanda House. My mum has been a resident here for over 2 years, suffers from a multitude of debilitating illnesses, life is not easy
for her at the best of times, nor are many of her symptoms simple to manage.
The staff here are very, very good; dedicated, diligent, hardworking, and more often than not, go that extra mile in making residents here, as comfortable as they possibly can and more than exceeding their needs.
Staff also have a very caring nature, even when working under a great deal of pressure which sometimes happens, they are calm, professional and always put the residents welfare and happiness first.
Really can't express my thanks enough and my mum appreciates all that you do.
06 March 2024
I would like to pass on my grateful thanks to all the staff of Hill View, Tower House Unit where my late wife was for the last 10 of her life. She was in Room 9 in Tower House Unit and was suffering from Alzheimer's Disease and I cannot fault the care and attention that she received in her last
days.
The staff also looked after my welfare.
The staff do a difficult job and they have to be commended for the dedication and work that they do.
Again you have my heartfelt thanks for the care and attention that they gave to my late wife, and I thank you all from the bottom of my heart.
22 March 2023
Most of the staff do go the extra mile. Staff levels could be higher.
14 March 2023
Dad went into Hill View Care Home in September 2022 after many years of being lovingly cared for at home.
The staff at Hill View have gone above and beyond to keep Dad comfortable and safe whilst tending to all his personal needs every day. They have made the transition so much easier than ever
expected. You can see how friendly, caring and kind they are whenever you visit the unit.
Food is in abundance, with tea, cake and a smile never far away. They are constantly making the facilities a pleasant place to live in for the residents and for visitors (often in their own time I may say!) which is a testament to the fabulous team that Hill View are lucky to have.
I personally am beyond grateful that Dad is being cared for there and when his health took a turn for the worse earlier in the year they were so attentive, caring and professional throughout and I have no doubt that will continue under the team there. I would highly recommend Hill View.
11 January 2023
My mum went into care in July, by September she was moved to a different unit. She lost everything. The other unit kept her massive TV, eventually getting it back in November but had to wear other people's clothes, the few things she had, as a carer said they had to go looking for some clothes as
they thought my mum was poor. My mum pays for this service. Eventually, after I reported this they bought her PJs. She is nearly 95 yrs old yet they think this is not a problem sleeping in other people's clothes. The manager thinks that I didn't bring in my mum's coat yet my mum needs this for hospital appointments. Thank god they missed her skin cancer appointment as they lost her clothes. Mum couldn't go out even if they had remembered. Never thought I would say that. My mum worked 3 jobs and now has to pay for the care. It is a disgrace that they lost all her belongings and kept her TV until I asked for it back. My mum is just left because my sister and I live outside Scotland and can't visit regularly.
03 October 2022
This is my first venture into a care home situation and I wasn't sure what to expect. I have been impressed by the care, attention and compassion shown to my Dad by all the staff.
I am more than pleasantly surprised by the experience.
The home is clean, tidy and vert welcoming. the food is
fantastic and plentiful.
There is always a real good atmosphere when you visit, nothing is a bother to the staff. The morning personal care is exceptional, my Dad is clean, shaved and looking smart every day.