Ashlea Court Care Home has gone above and beyond what I expected in regards to Gordon's care and assistance. Anne the care homes administrator, has particularly been a person of excellence. Anne has helped and guided myself and Gordon through a very challenging process of gaining residency in Ashlea
Court, she has been a constant help through the process of which myself and Gordon have found difficult. Gordon is delighted he has now become a resident.
04 March 2026
I recently visited Ashley Court to see my Aunt. On entering, the welcome by a member of staff was cheery and she was so kind and chatty to my aunt as she brought her from the day room and helped her to her room. Everywhere was spotlessly clean. We had an excellent visit and my aunt is clearly happy
in her beautiful surroundings. I myself cannot rate food and drink but I know my aunt really likes the food. On leaving I raised a query at the office about my aunt's hearing aid as it started to "whistle" during the visit. The staff there were lovely and engaging. Before we reached the front door, a young carer was dealing with it - no trouble at all. My husband and I noted the friendly atmosphere.
26 February 2026
My sister and I are absolutely delighted with the service provided at Ashlea Court. IT is a very welcoming place with lovely, friendly staff.
Mum is well cared for in all aspects of daily living.
The staff are very attentive to mum and encourage her to join in activities. The staff take the time
to chat to mum, which she loves.
10 February 2026
My Mum was in Ashlea Court first, then when Dad became ill, we decided for him to be beside Mum. There is lots of activities and mum enjoys the bingo. I visit Mum and Dad every other day and they are presented well, Mum and Dads rooms are very clean. The staff are really nice in the Laverock Unit
and are always welcoming. They also encourage me to come for dinner with Mum and Dad. I can highly recommend Ashlea Court.
09 February 2026
My mother has received high quality care throughout her stay.
09 February 2026
Friendly efficient staff. We receive regular updates regarding any changes. Food is of a good standard.
26 January 2026
Most of the staff are excellent and go above and beyond their duty.
Mum was resident from February 2025. We had ongoing concerns about her mobility, and being left on her own for prolonged periods in the evening. My sister and I met with senior staff to discuss this and requested interim measures
while she was showing confusion and falling due to a UTI. Assurances were given (though conveniently not recalled!). That very evening mum was left alone in the lounge, using a table instead of her zimmer frame, wandered and fell over the table breaking her hip. Staff moved her onto a chair and then into her bed. No equipment was used.
Mum went to hospital returning to the home for end of life care.
Our neglect of care complaint was upheld but not made public!
On investigation care plans were incomplete (but staff had a strategy!) risk assessments were not reviewed.
Management were evasive - and delayed information requests for 2 months.
A £17000 refund is still outstanding 5 month later.
05 December 2025
When first enquiring about care for my mother, I was given a guided tour of Ashlea Court, staff were polite and professional, and I left fully informed about the service and care that could be provided. From my observation, I was satisfied that my mother's needs could be met by caring and
professional staff. The transition from hospital was well managed, and I was kept informed by the care home staff of her arrival and general health. Sadly, my mother passed 2 weeks later, peacefully, and with due dignity and respect. Staff looked after the family at this difficult time, showed compassion and explained everything clearly. I would not hesitate recommending Ashlea Court to family and friends.
25 September 2025
Mum has been resident Ashlea Court care home for just over a year now. The care she has received has been excellent. This has proved a great comfort to our family. Staff attend to her hygiene and maintain her well presented appearance. All staff are very friendly but also professional. The care
appears personal. Group activities are great and varied. We are so thankful how well she's looked after.
09 September 2025
Again, I am delighted to say that the whole staff team go above and beyond to care so well for our beloved Mum at Ashlea. Mum has now lived in Ashlea for almost 8 years. The staff know her well, and provide for all her needs with kindness and compassion. Staff communicate well with us as a family,
and keep us up to date. Mum now finds it hard to participate in any activities, but the music and dancing bring her joy and keep her singing.
A heartfelt THANK YOU to everyone everyone.
09 September 2025
The care my aunt is given is excellent. Very clean and bright. Staff are friendly and polite and nothing is too much trouble. There are lots of activities and outings and I love that my aunt can access the walking club in her wheelchair.
02 September 2025
From the first time seeing the home, both my sister and I knew this would be the right place for Mum. The staff showing us around and subsequently showing mum around were absolutely brilliant to her and us. Since she has moved into her room, she has been so well looked after. It has taken her a good
few weeks but she is definitely settling in more now. All the staff have been great and so friendly and she has been taking part in some of the activities. She loves the garden and would sit out all the time. She loves her room and has her own things around her. Overall we would highly recommend Ashlea Court.
21 August 2025
Staff are unfailingly courteous and helpful - they are your biggest asset! They treat my wife as if she were a member of their own family - with love and affection.
20 August 2025
Cannot praise Ashlea Court staff high enough. They take great care of my mum, are very patient, kind and understanding of her needs. When visiting, they are very welcoming and helpful with any queries that arise. Her bedroom is always clean and tidy. They have various activities planned and provide
a timetable of when they are taking place. Ashlea Court provides us with peace of mind that my mum is being well cared for.
15 August 2025
My mother was a resident for just over 12 months, and in that time she was extremely well cooked after and cared for. My mum was very much at ease and content during her stay. When she took ill, the care reflected my mum's needs and the additional attention required.
07 August 2025
My sister is well cared for and happy. Staff can't do enough to make sure everything possible is done for residents' care and well-being. My sister loves a good old laugh, and I can see this rapport with the staff and residents, and in communications and updates with myself. Food is plentiful, and
plenty of choices. Home is spotlessly clean, made welcome as soon as you come in, nice atmosphere, reception is always here with a friendly hello.
10 July 2025
Myself and my family can't speak highly enough of the care my mother has recieved over the past year at Ashlea court care home. The staff are truly wonderful, kind, patient and genuinely caring. Special thank you to the manager who always goes that extra mile, her dedication really shines through.
It is clear the staff take time to get to know the residents and that personal touch has made such a difference to my mums happiness and well-being. Every time we visit she is smiling and relaxed, which gives my family such piece of mind.
Thank you to all the team for the excellent care and the warmth you bring to my mum every day, it means so much to us and we probably don't say it enough again Thank you.
19 June 2025
My mum recently had her room floor renewed, she was given new furniture, which we really appreciated. We ordered another set of drawers; however, the wrong colour was sent, when I discussed this with the staff they sorted this and gave my mum a new set to match the drawers. One of the staff worked
hard and tirelessly to swap those over for us.
I want to thank both staff for their support which help ease the stress to myself and my mum.
My mum loves staying in Ashlea Court, she loves all the staff, which makes our family happy.
11 June 2025
All of the staff and carers are helpful and keep me informed of any issues arising in the care of my sister, i.e. if she is ill or requires any injections etc.
The carers are especially kind and patient with my sister, who can be a handful at times. I have no qualms with my sister's care.
29 May 2025
My uncle is in this care home for respite, the staff are taking excellent care of him and his every need. He is happy there and this makes life better for my aunt as she was feeling really bad that she could not look after him at home. The staff treat my uncle like family and my aunt too when she
visits. A beautiful well kept building full of people who cannot help enough. My aunt is now happy to accept that my uncle is best staying at Ashlea Court on a permanent basis as both his and her needs and emotions are getting met. Well done every one at Ashlea you do a fantastic job
Latest Reviews for Ashlea Court Care Home
13 March 2026
Ashlea Court Care Home has gone above and beyond what I expected in regards to Gordon's care and assistance. Anne the care homes administrator, has particularly been a person of excellence. Anne has helped and guided myself and Gordon through a very challenging process of gaining residency in Ashlea
Court, she has been a constant help through the process of which myself and Gordon have found difficult. Gordon is delighted he has now become a resident.
04 March 2026
I recently visited Ashley Court to see my Aunt. On entering, the welcome by a member of staff was cheery and she was so kind and chatty to my aunt as she brought her from the day room and helped her to her room. Everywhere was spotlessly clean. We had an excellent visit and my aunt is clearly happy
in her beautiful surroundings. I myself cannot rate food and drink but I know my aunt really likes the food. On leaving I raised a query at the office about my aunt's hearing aid as it started to "whistle" during the visit. The staff there were lovely and engaging. Before we reached the front door, a young carer was dealing with it - no trouble at all. My husband and I noted the friendly atmosphere.
26 February 2026
My sister and I are absolutely delighted with the service provided at Ashlea Court. IT is a very welcoming place with lovely, friendly staff.
Mum is well cared for in all aspects of daily living.
The staff are very attentive to mum and encourage her to join in activities. The staff take the time
to chat to mum, which she loves.
10 February 2026
My Mum was in Ashlea Court first, then when Dad became ill, we decided for him to be beside Mum. There is lots of activities and mum enjoys the bingo. I visit Mum and Dad every other day and they are presented well, Mum and Dads rooms are very clean. The staff are really nice in the Laverock Unit
and are always welcoming. They also encourage me to come for dinner with Mum and Dad. I can highly recommend Ashlea Court.
09 February 2026
My mother has received high quality care throughout her stay.
09 February 2026
Friendly efficient staff. We receive regular updates regarding any changes. Food is of a good standard.
26 January 2026
Most of the staff are excellent and go above and beyond their duty.
Mum was resident from February 2025. We had ongoing concerns about her mobility, and being left on her own for prolonged periods in the evening. My sister and I met with senior staff to discuss this and requested interim measures
while she was showing confusion and falling due to a UTI. Assurances were given (though conveniently not recalled!). That very evening mum was left alone in the lounge, using a table instead of her zimmer frame, wandered and fell over the table breaking her hip. Staff moved her onto a chair and then into her bed. No equipment was used.
Mum went to hospital returning to the home for end of life care.
Our neglect of care complaint was upheld but not made public!
On investigation care plans were incomplete (but staff had a strategy!) risk assessments were not reviewed.
Management were evasive - and delayed information requests for 2 months.
A £17000 refund is still outstanding 5 month later.
05 December 2025
When first enquiring about care for my mother, I was given a guided tour of Ashlea Court, staff were polite and professional, and I left fully informed about the service and care that could be provided. From my observation, I was satisfied that my mother's needs could be met by caring and
professional staff. The transition from hospital was well managed, and I was kept informed by the care home staff of her arrival and general health. Sadly, my mother passed 2 weeks later, peacefully, and with due dignity and respect. Staff looked after the family at this difficult time, showed compassion and explained everything clearly. I would not hesitate recommending Ashlea Court to family and friends.
25 September 2025
Mum has been resident Ashlea Court care home for just over a year now. The care she has received has been excellent. This has proved a great comfort to our family. Staff attend to her hygiene and maintain her well presented appearance. All staff are very friendly but also professional. The care
appears personal. Group activities are great and varied. We are so thankful how well she's looked after.
09 September 2025
Again, I am delighted to say that the whole staff team go above and beyond to care so well for our beloved Mum at Ashlea. Mum has now lived in Ashlea for almost 8 years. The staff know her well, and provide for all her needs with kindness and compassion. Staff communicate well with us as a family,
and keep us up to date. Mum now finds it hard to participate in any activities, but the music and dancing bring her joy and keep her singing.
A heartfelt THANK YOU to everyone everyone.
09 September 2025
The care my aunt is given is excellent. Very clean and bright. Staff are friendly and polite and nothing is too much trouble. There are lots of activities and outings and I love that my aunt can access the walking club in her wheelchair.
02 September 2025
From the first time seeing the home, both my sister and I knew this would be the right place for Mum. The staff showing us around and subsequently showing mum around were absolutely brilliant to her and us. Since she has moved into her room, she has been so well looked after. It has taken her a good
few weeks but she is definitely settling in more now. All the staff have been great and so friendly and she has been taking part in some of the activities. She loves the garden and would sit out all the time. She loves her room and has her own things around her. Overall we would highly recommend Ashlea Court.
21 August 2025
Staff are unfailingly courteous and helpful - they are your biggest asset! They treat my wife as if she were a member of their own family - with love and affection.
20 August 2025
Cannot praise Ashlea Court staff high enough. They take great care of my mum, are very patient, kind and understanding of her needs. When visiting, they are very welcoming and helpful with any queries that arise. Her bedroom is always clean and tidy. They have various activities planned and provide
a timetable of when they are taking place. Ashlea Court provides us with peace of mind that my mum is being well cared for.
15 August 2025
My mother was a resident for just over 12 months, and in that time she was extremely well cooked after and cared for. My mum was very much at ease and content during her stay. When she took ill, the care reflected my mum's needs and the additional attention required.
07 August 2025
My sister is well cared for and happy. Staff can't do enough to make sure everything possible is done for residents' care and well-being. My sister loves a good old laugh, and I can see this rapport with the staff and residents, and in communications and updates with myself. Food is plentiful, and
plenty of choices. Home is spotlessly clean, made welcome as soon as you come in, nice atmosphere, reception is always here with a friendly hello.
10 July 2025
Myself and my family can't speak highly enough of the care my mother has recieved over the past year at Ashlea court care home. The staff are truly wonderful, kind, patient and genuinely caring. Special thank you to the manager who always goes that extra mile, her dedication really shines through.
It is clear the staff take time to get to know the residents and that personal touch has made such a difference to my mums happiness and well-being. Every time we visit she is smiling and relaxed, which gives my family such piece of mind.
Thank you to all the team for the excellent care and the warmth you bring to my mum every day, it means so much to us and we probably don't say it enough again Thank you.
19 June 2025
My mum recently had her room floor renewed, she was given new furniture, which we really appreciated. We ordered another set of drawers; however, the wrong colour was sent, when I discussed this with the staff they sorted this and gave my mum a new set to match the drawers. One of the staff worked
hard and tirelessly to swap those over for us.
I want to thank both staff for their support which help ease the stress to myself and my mum.
My mum loves staying in Ashlea Court, she loves all the staff, which makes our family happy.
11 June 2025
All of the staff and carers are helpful and keep me informed of any issues arising in the care of my sister, i.e. if she is ill or requires any injections etc.
The carers are especially kind and patient with my sister, who can be a handful at times. I have no qualms with my sister's care.
29 May 2025
My uncle is in this care home for respite, the staff are taking excellent care of him and his every need. He is happy there and this makes life better for my aunt as she was feeling really bad that she could not look after him at home. The staff treat my uncle like family and my aunt too when she
visits. A beautiful well kept building full of people who cannot help enough. My aunt is now happy to accept that my uncle is best staying at Ashlea Court on a permanent basis as both his and her needs and emotions are getting met. Well done every one at Ashlea you do a fantastic job