Ashlea Court Care Home

Staff and management couldn't be any more helpful. We would highly recommend.

Staff are amazing, very caring and know the residents needs, always available to ask questions, or let you know what is happening. They phone if there is any change at all, and keep us updated at all times

My mum has been in Ashlea Court for around 7 months now, and I can't speak highly enough of this home. Every member of staff, from management, nursing, carers, cleaning and maintenance, have all been very welcoming, friendly and helpful. My mum has settled in well, and the staff are very warm and compassionate towards her. The room she is in is a great size and has an en-suite shower. Her room is always spotless, as is the whole facility. There are daily activities for the residents, which they get a sheet at the start of the week to tell them what's on. My mum doesn't always take part, but is always approached by staff to see if she would like to. Thanks to everyone for our experience so far.

The staff at Ashlea court are all lovely , very professional and always approachable . They are very kind and understanding towards my mum. If I have any questions the team respond very quickly with a solution .

Ashlea Court Care Home has gone above and beyond what I expected in regards to Gordon's care and assistance. Anne the care homes administrator, has particularly been a person of excellence. Anne has helped and guided myself and Gordon through a very challenging process of gaining residency in Ashlea Court, she has been a constant help through the process of which myself and Gordon have found difficult. Gordon is delighted he has now become a resident.

I recently visited Ashley Court to see my Aunt. On entering, the welcome by a member of staff was cheery and she was so kind and chatty to my aunt as she brought her from the day room and helped her to her room. Everywhere was spotlessly clean. We had an excellent visit and my aunt is clearly happy in her beautiful surroundings. I myself cannot rate food and drink but I know my aunt really likes the food. On leaving I raised a query at the office about my aunt's hearing aid as it started to "whistle" during the visit. The staff there were lovely and engaging. Before we reached the front door, a young carer was dealing with it - no trouble at all. My husband and I noted the friendly atmosphere.

The staff are very attentive to mum and encourage her to join in activities. The staff take the time to chat to mum, which she loves.

My Mum was in Ashlea Court first, then when Dad became ill, we decided for him to be beside Mum. There is lots of activities and mum enjoys the bingo. I visit Mum and Dad every other day and they are presented well, Mum and Dads rooms are very clean. The staff are really nice in the Laverock Unit and are always welcoming. They also encourage me to come for dinner with Mum and Dad. I can highly recommend Ashlea Court.

My mother has received high quality care throughout her stay.

Friendly efficient staff. We receive regular updates regarding any changes. Food is of a good standard.

A £17000 refund is still outstanding 5 month later.

When first enquiring about care for my mother, I was given a guided tour of Ashlea Court, staff were polite and professional, and I left fully informed about the service and care that could be provided. From my observation, I was satisfied that my mother's needs could be met by caring and professional staff. The transition from hospital was well managed, and I was kept informed by the care home staff of her arrival and general health. Sadly, my mother passed 2 weeks later, peacefully, and with due dignity and respect. Staff looked after the family at this difficult time, showed compassion and explained everything clearly. I would not hesitate recommending Ashlea Court to family and friends.

Mum has been resident Ashlea Court care home for just over a year now. The care she has received has been excellent. This has proved a great comfort to our family. Staff attend to her hygiene and maintain her well presented appearance. All staff are very friendly but also professional. The care appears personal. Group activities are great and varied. We are so thankful how well she's looked after.

A heartfelt THANK YOU to everyone everyone.

The care my aunt is given is excellent. Very clean and bright. Staff are friendly and polite and nothing is too much trouble. There are lots of activities and outings and I love that my aunt can access the walking club in her wheelchair.

From the first time seeing the home, both my sister and I knew this would be the right place for Mum. The staff showing us around and subsequently showing mum around were absolutely brilliant to her and us. Since she has moved into her room, she has been so well looked after. It has taken her a good few weeks but she is definitely settling in more now. All the staff have been great and so friendly and she has been taking part in some of the activities. She loves the garden and would sit out all the time. She loves her room and has her own things around her. Overall we would highly recommend Ashlea Court.

Staff are unfailingly courteous and helpful - they are your biggest asset! They treat my wife as if she were a member of their own family - with love and affection.

Cannot praise Ashlea Court staff high enough. They take great care of my mum, are very patient, kind and understanding of her needs. When visiting, they are very welcoming and helpful with any queries that arise. Her bedroom is always clean and tidy. They have various activities planned and provide a timetable of when they are taking place. Ashlea Court provides us with peace of mind that my mum is being well cared for.

My mother was a resident for just over 12 months, and in that time she was extremely well cooked after and cared for. My mum was very much at ease and content during her stay. When she took ill, the care reflected my mum's needs and the additional attention required.

My sister is well cared for and happy. Staff can't do enough to make sure everything possible is done for residents' care and well-being. My sister loves a good old laugh, and I can see this rapport with the staff and residents, and in communications and updates with myself. Food is plentiful, and plenty of choices. Home is spotlessly clean, made welcome as soon as you come in, nice atmosphere, reception is always here with a friendly hello.