Submit a Review for Glenfairn House Care Home
28 Racecourse Road, Ayr, KA7 2UX
View Full Details of Glenfairn House Care HomeLatest Reviews for Glenfairn House Care Home
05 September 2025
My mother has had the best care since moving into this residential home. The staff keep.me up to date with any medical matters and changes to her care . They try to keep her interactions going even though her advanced dementia makes this hard and sometimes you get no response
05 September 2025
My mum has been a resident of Glenfairn for a few years and has an excellent standard of care. All the staff from the manager admin kitchen domestic carers and activity are fantastic they are such a friendly bunch and make you feel so welcome nothing is a bother to them. There is regular activities which unfortunately mum can't always do but they always include my mum and myself too when visiting. I am always kept informed regarding mum. There is regular meetings and newsletters too. Glenfairn is a happy place especially when one member of staff is around.
13 August 2025
My aunt was in Glenfairn House Care Home for short time earlier this year. We were so impressed by the attentive care she received and by the caring nature of all the staff. Nothing ever seemed too much trouble for them and they were always so friendly. The home kept us fully informed with regular updates on the health and wellbeing of my aunt, and any requests were dealt with promptly. Visiting times were very flexible and tea and biscuits were often provided! We looked at several care homes in the area and were so pleased that my aunt secured a place at Glenfairn.
03 July 2025
Glenfairn House Care Home, Is a fantastic home for my mum which provides a homely and comfortable environment, all the staff are very welcoming and helpful, and provide genuine care for my mum on a daily basis. There is always lots of activities for the residents and my mum enjoys joining in, and is encouraged to do so by the staff, and families are welcome to join in with activities also. The staff in the home have good communication with myself and provide regular updates on the wellbeing of my mum. The home keeps families updated on what's happening in the home. However I have not had opportunity to speak to, or been introduced to the management team which is reflected in my star rating.
02 June 2025
In the short period of time my mum has been in Glenfairn I have found the staff very helpful and friendly. Any queries or requests we have had have been dealt with quickly and with a smile. I can already see a difference in my mum's wellbeing and mental health. Everyone is trying to improve her quality of life.
22 July 2024
I have always found all members of staff to be friendly and helpful. Any requests are dealt with promptly and nothing ever seems too much trouble. Mum is happy in Glenfairn House and I am pleased to have secured a place there for her.
07 August 2023
My experience is with my wife working in the care community and residential homes. Visiting on social events and seeing the different environments and interactions between staff and clients. It is with this in mind, the support and care of the residents in Glenfairn House that is very impressive.
01 August 2023
Has good care and all the staff are great. Also, the room is great.
01 August 2023
My mum has been in Glenfairn House for almost a year, she has settled brilliantly. The staff are all amazing and take excellent care of my mum. The home has been upgraded and had lots of amazing improvements. We as a family are delighted with every aspect of my mum's care.
17 July 2023
In my experience, my mother has been looked after with love and kindness. She enjoys the activities, the company and the food. She is comfortable and relaxed and most importantly she is safe.
14 March 2023
All staff have been respectful, understanding and caring since my mum moved into Glenfairn nine months ago. There seems to be significant, positive changes being made that will definitely improve the quality of the care home. Recently, the communication and interaction with relatives/loved ones have increased which has been great.
16 February 2023
My partner is now dressed and in a dayroom a lot more and there has been a big improvement with her. She is more alert and eating and drinking well. Very happy, hope this continues.
16 February 2023
My mum was transferred from another care home to Glenfairn House Care Home for a few weeks due to work being carried out. On my first visit to Glenfairn House Care Home, I was welcomed by smiling carers in the nicest possible way. Mum's room on the first floor was clean, tidy and very spacious and comfortable. Everything about this wonderful care home was 10/10. For me and my family, top marks all-round to staff, managers, cleaners and chefs, I cannot fault this beautiful place and will be a bit sad when Mum returns to her care home.
14 February 2023
I feel my mum receives good care from staff. She is treated with dignity and all staff make an effort to interact with us when we visit. She seems settled and readily smiles for some staff members. I am happy with the care my mum receives at Glenfairn.
14 February 2023
My mum enjoys activity time and always looks forward to it. Her favorite is singing and reminiscing about the stars and her life. She enjoys going to get her hair and nails done in the salon and interacting with staff especially the activities team. Her eating has improved since being here, eating a wider variety of foods.
09 February 2023
I feel my family member settled in well after me being uptight. The activities staff are amazing; they are so good with the residents and very organised. There are always activities going on. The bedroom is very cosy with a lovely door that opens onto a nice garden. The management seems really nice; we got a nice welcome phone call. The menus on the tables are great - lots of people see what they are having. The interior is good too.
08 February 2023
Staffing levels are poor - need more than three nursing assistants on the floor. Existing staff are very good and committed but overworked given the level of assistance needed by many residents. Basic things like bathing and mouth care are not attended to as a result. Residents are left in bed due to staffing. Health care assistant care is very good but there needs to be more. Very pleased the agency is not used as much - their practice was poor/risky.
08 February 2023
The caring is excellent. The food is lovely. The decor is lovely. I love enjoying the activities with my brother. Just everything is lovely. Overall, excellent.
01 February 2023
Very happy with my brother's care and he is happy being here. Staff are approachable and courteous at all times.
30 January 2023
Mum came in a year ago at the height of Covid restrictions. Been difficult to visit from time to time. Mum seems happy and has never complained about anything. Staff are very friendly and take good care of Mum.
Latest Reviews for Glenfairn House Care Home
05 September 2025
My mother has had the best care since moving into this residential home. The staff keep.me up to date with any medical matters and changes to her care . They try to keep her interactions going even though her advanced dementia makes this hard and sometimes you get no response
05 September 2025
My mum has been a resident of Glenfairn for a few years and has an excellent standard of care. All the staff from the manager admin kitchen domestic carers and activity are fantastic they are such a friendly bunch and make you feel so welcome nothing is a bother to them. There is regular activities which unfortunately mum can't always do but they always include my mum and myself too when visiting. I am always kept informed regarding mum. There is regular meetings and newsletters too. Glenfairn is a happy place especially when one member of staff is around.
13 August 2025
My aunt was in Glenfairn House Care Home for short time earlier this year. We were so impressed by the attentive care she received and by the caring nature of all the staff. Nothing ever seemed too much trouble for them and they were always so friendly. The home kept us fully informed with regular updates on the health and wellbeing of my aunt, and any requests were dealt with promptly. Visiting times were very flexible and tea and biscuits were often provided! We looked at several care homes in the area and were so pleased that my aunt secured a place at Glenfairn.
03 July 2025
Glenfairn House Care Home, Is a fantastic home for my mum which provides a homely and comfortable environment, all the staff are very welcoming and helpful, and provide genuine care for my mum on a daily basis. There is always lots of activities for the residents and my mum enjoys joining in, and is encouraged to do so by the staff, and families are welcome to join in with activities also. The staff in the home have good communication with myself and provide regular updates on the wellbeing of my mum. The home keeps families updated on what's happening in the home. However I have not had opportunity to speak to, or been introduced to the management team which is reflected in my star rating.
02 June 2025
In the short period of time my mum has been in Glenfairn I have found the staff very helpful and friendly. Any queries or requests we have had have been dealt with quickly and with a smile. I can already see a difference in my mum's wellbeing and mental health. Everyone is trying to improve her quality of life.
22 July 2024
I have always found all members of staff to be friendly and helpful. Any requests are dealt with promptly and nothing ever seems too much trouble. Mum is happy in Glenfairn House and I am pleased to have secured a place there for her.
07 August 2023
My experience is with my wife working in the care community and residential homes. Visiting on social events and seeing the different environments and interactions between staff and clients. It is with this in mind, the support and care of the residents in Glenfairn House that is very impressive.
01 August 2023
Has good care and all the staff are great. Also, the room is great.
01 August 2023
My mum has been in Glenfairn House for almost a year, she has settled brilliantly. The staff are all amazing and take excellent care of my mum. The home has been upgraded and had lots of amazing improvements. We as a family are delighted with every aspect of my mum's care.
17 July 2023
In my experience, my mother has been looked after with love and kindness. She enjoys the activities, the company and the food. She is comfortable and relaxed and most importantly she is safe.
14 March 2023
All staff have been respectful, understanding and caring since my mum moved into Glenfairn nine months ago. There seems to be significant, positive changes being made that will definitely improve the quality of the care home. Recently, the communication and interaction with relatives/loved ones have increased which has been great.
16 February 2023
My partner is now dressed and in a dayroom a lot more and there has been a big improvement with her. She is more alert and eating and drinking well. Very happy, hope this continues.
16 February 2023
My mum was transferred from another care home to Glenfairn House Care Home for a few weeks due to work being carried out. On my first visit to Glenfairn House Care Home, I was welcomed by smiling carers in the nicest possible way. Mum's room on the first floor was clean, tidy and very spacious and comfortable. Everything about this wonderful care home was 10/10. For me and my family, top marks all-round to staff, managers, cleaners and chefs, I cannot fault this beautiful place and will be a bit sad when Mum returns to her care home.
14 February 2023
I feel my mum receives good care from staff. She is treated with dignity and all staff make an effort to interact with us when we visit. She seems settled and readily smiles for some staff members. I am happy with the care my mum receives at Glenfairn.
14 February 2023
My mum enjoys activity time and always looks forward to it. Her favorite is singing and reminiscing about the stars and her life. She enjoys going to get her hair and nails done in the salon and interacting with staff especially the activities team. Her eating has improved since being here, eating a wider variety of foods.
09 February 2023
I feel my family member settled in well after me being uptight. The activities staff are amazing; they are so good with the residents and very organised. There are always activities going on. The bedroom is very cosy with a lovely door that opens onto a nice garden. The management seems really nice; we got a nice welcome phone call. The menus on the tables are great - lots of people see what they are having. The interior is good too.
08 February 2023
Staffing levels are poor - need more than three nursing assistants on the floor. Existing staff are very good and committed but overworked given the level of assistance needed by many residents. Basic things like bathing and mouth care are not attended to as a result. Residents are left in bed due to staffing. Health care assistant care is very good but there needs to be more. Very pleased the agency is not used as much - their practice was poor/risky.
08 February 2023
The caring is excellent. The food is lovely. The decor is lovely. I love enjoying the activities with my brother. Just everything is lovely. Overall, excellent.
01 February 2023
Very happy with my brother's care and he is happy being here. Staff are approachable and courteous at all times.
30 January 2023
Mum came in a year ago at the height of Covid restrictions. Been difficult to visit from time to time. Mum seems happy and has never complained about anything. Staff are very friendly and take good care of Mum.