Submit a Review for Rockfield Care Home
Windmill Road, Newry, Newry, BT34 2QW
View Full Details of Rockfield Care HomeLatest Reviews for Rockfield Care Home
23 October 2025
My mother received the absolute best care possible during her time in Rockfield Care Home. The level of care and compassion shown towards her was outstanding from each and every member of staff. I would find it difficult to fault any of the departments. The auxiliary staff, nurses, care assistants, cleaning staff, kitchen staff and not least the management who all made a point of getting to know her personally. Her likes and dislikes and helping make her feel welcome and safe during her stay in Rockfield. I found Rockfield to be a warm, welcoming environment with good facilities and well equipped individual rooms with a high level of cleanliness throughout. There was also great regular entertainment for the residents. The level of professionalism from all staff in caring for the residents and their individual needs with dignity and discretion was exceptional. I can honestly say that I would recommend Rockfield Care Home to everyone.
14 October 2025
The staff are very attentive to residents and have great patience.There is plenty of entertainment - tea parties, BBQs and afternoon tea. Food is always plentiful and I have been offered tea/coffee any time it is available. Always made to feel welcome and relieved that mummy is happy and cared for and safe.
14 October 2025
During my mothers stay in Rockfield Care Home she experienced excellent 24 hours nursing care, daily interactions with multiple staff member and residents, and excellent food daily. She got great enjoyment from the music sessions and regularly having a manicure. She was very happy and contented throughout her stay. My family will be forever grateful for the care and attention she received.
06 October 2025
What a fabulous place, so good for my mum, she is so happy and content has made many friends, the staff are brilliant and so helpful. I would highly recommend this fabulous establishment.
24 April 2025
Such a wonderful staff with a comfortable room. I thoroughly enjoyed my stay and look forward to returning. Thank you.
24 April 2025
A huge thank you to the Home Manager and the team of nurses and carers who looked after my husband with the best palliative care we could wish for. During his time at Rockfield he was happy and content and the team working in conjunction with his GP and community palliative nursing team kept him comfortable safe and relatively pain free. Their total dedication was amazing and their empathy and kindness was wonderful. During his time with Rockfield he was able to retain his dignity and he considered the staff his friends. The facilities are excellent and the food extremely good. They all went out of their way each day to care for him and I know he was so very grateful and became fond of everyone and he was able to enjoy the last of the time that he had. As a family we cannot express our thanks sufficiently to the manager and all the staff who are a very special group of people.
17 February 2025
My mum had been a resident for a year and a half. Throughout this time, she was treated with great respect, love, care and dignity. The overall care is excellent and at a very high standard. All the staff are friendly, very professional, accommodating and have a great rapport with both the residents and visitors. I always had peace of mind that my mum was safe and well looked after. Thank you, Rockfield Care Home.
29 January 2025
5-star staff. 5-star location. 5-star resources. 5-star food.
28 January 2025
Excellent bill dept. Customer care exceeded expectations. They anticipate customer needs. They resolve issues promptly. Much better than average. Support and service best practices.
22 January 2025
My mum has been a resident for just over 5 and a half years. Throughout this time, she has been treated and looked after with love, respect, care, dignity and friendship second to none. We, her family have always been treated with the same kindness and warmth. Rockfield is so welcoming from the moment you step in the front door. It is such a lovely, clean and welcoming environment and it gives families peace of mind that their loved ones are being looked after for all their needs, spiritually, emotionally, socially and physically with first class care. Every member of staff goes above and beyond their job description daily. Rockfield is indeed, a very special place for residents and their families.
22 January 2025
I am very happy with the service provided. The care is excellent and a very high standard overall. They provide good nutritious food and the entertainment is very good and there are good activities. The staff are very friendly and accommodating and have a good rapport with the residents and visitors.
22 January 2025
The care home have taken excellent care of my mother-in-law, especially her appearance and nutrition. They have an excellent activities programme for the residents to keep them entertained. Each time I have visited the residents look very content.
22 January 2025
Very pleased with the care my mother-in-law has received, she is very content here. Cleanliness is of a high standard, the staff are competent and friendly and I would recommend this care home to anyone for their loved ones.
22 January 2025
Very happy with the care afforded to my grandmother. The staff goes above and beyond with activities for the residents to do daily and tries to include family members as much as possible with fun activities for residents and kids to enjoy together.
22 January 2025
Friendly and conscious staff make the home. Very clean, and high maintenance inside and outside. Staff work through and routine. Pleasantly surprised at how good my mother's stay has been.
22 January 2025
Nice atmosphere, pleasant staff, and plenty of parking spaces. The staff seems to be quite caring and doing a good job of keeping the residents happy, a top-class professional job would recommend to anyone.
22 January 2025
Professional staff. Keenly interested in all aspects of my mother's well-being (physical, emotional, and spiritual). All patients are cared for. Lovely place to visit. Very happy with the excellent care. Delighted with the level and variety of activities provided.
22 January 2025
I find Rockfield a very caring place, the very day that my mother went into their care I felt it was a safe and caring environment. The staff are lovely and pleasant with the residents. There are great activities to keep the residents stimulated. There is a very high standard of cleanliness.
22 January 2025
I love going to the Rockfield care home to visit my nanny. The staff are always lovely. They treat my nanny so well and she loves them. They are so accommodating to my family and I on our visits. Since my nanny went in she's been so well looked after, always clean, fed, and well dressed. Her room is always spotless and the living space is always clean and well looked after. They throw events and different parties for the residents, always trying to find ways to lift their spirits which makes me happy when I see the social media page.
22 January 2025
Very good care and communication from management. The staff are all friendly and helpful. All areas appear clean and tidy. I receive calls advising of changes to medication and to advise on my mother's health.
Latest Reviews for Rockfield Care Home
23 October 2025
My mother received the absolute best care possible during her time in Rockfield Care Home. The level of care and compassion shown towards her was outstanding from each and every member of staff. I would find it difficult to fault any of the departments. The auxiliary staff, nurses, care assistants, cleaning staff, kitchen staff and not least the management who all made a point of getting to know her personally. Her likes and dislikes and helping make her feel welcome and safe during her stay in Rockfield. I found Rockfield to be a warm, welcoming environment with good facilities and well equipped individual rooms with a high level of cleanliness throughout. There was also great regular entertainment for the residents. The level of professionalism from all staff in caring for the residents and their individual needs with dignity and discretion was exceptional. I can honestly say that I would recommend Rockfield Care Home to everyone.
14 October 2025
The staff are very attentive to residents and have great patience.There is plenty of entertainment - tea parties, BBQs and afternoon tea. Food is always plentiful and I have been offered tea/coffee any time it is available. Always made to feel welcome and relieved that mummy is happy and cared for and safe.
14 October 2025
During my mothers stay in Rockfield Care Home she experienced excellent 24 hours nursing care, daily interactions with multiple staff member and residents, and excellent food daily. She got great enjoyment from the music sessions and regularly having a manicure. She was very happy and contented throughout her stay. My family will be forever grateful for the care and attention she received.
06 October 2025
What a fabulous place, so good for my mum, she is so happy and content has made many friends, the staff are brilliant and so helpful. I would highly recommend this fabulous establishment.
24 April 2025
Such a wonderful staff with a comfortable room. I thoroughly enjoyed my stay and look forward to returning. Thank you.
24 April 2025
A huge thank you to the Home Manager and the team of nurses and carers who looked after my husband with the best palliative care we could wish for. During his time at Rockfield he was happy and content and the team working in conjunction with his GP and community palliative nursing team kept him comfortable safe and relatively pain free. Their total dedication was amazing and their empathy and kindness was wonderful. During his time with Rockfield he was able to retain his dignity and he considered the staff his friends. The facilities are excellent and the food extremely good. They all went out of their way each day to care for him and I know he was so very grateful and became fond of everyone and he was able to enjoy the last of the time that he had. As a family we cannot express our thanks sufficiently to the manager and all the staff who are a very special group of people.
17 February 2025
My mum had been a resident for a year and a half. Throughout this time, she was treated with great respect, love, care and dignity. The overall care is excellent and at a very high standard. All the staff are friendly, very professional, accommodating and have a great rapport with both the residents and visitors. I always had peace of mind that my mum was safe and well looked after. Thank you, Rockfield Care Home.
29 January 2025
5-star staff. 5-star location. 5-star resources. 5-star food.
28 January 2025
Excellent bill dept. Customer care exceeded expectations. They anticipate customer needs. They resolve issues promptly. Much better than average. Support and service best practices.
22 January 2025
My mum has been a resident for just over 5 and a half years. Throughout this time, she has been treated and looked after with love, respect, care, dignity and friendship second to none. We, her family have always been treated with the same kindness and warmth. Rockfield is so welcoming from the moment you step in the front door. It is such a lovely, clean and welcoming environment and it gives families peace of mind that their loved ones are being looked after for all their needs, spiritually, emotionally, socially and physically with first class care. Every member of staff goes above and beyond their job description daily. Rockfield is indeed, a very special place for residents and their families.
22 January 2025
I am very happy with the service provided. The care is excellent and a very high standard overall. They provide good nutritious food and the entertainment is very good and there are good activities. The staff are very friendly and accommodating and have a good rapport with the residents and visitors.
22 January 2025
The care home have taken excellent care of my mother-in-law, especially her appearance and nutrition. They have an excellent activities programme for the residents to keep them entertained. Each time I have visited the residents look very content.
22 January 2025
Very pleased with the care my mother-in-law has received, she is very content here. Cleanliness is of a high standard, the staff are competent and friendly and I would recommend this care home to anyone for their loved ones.
22 January 2025
Very happy with the care afforded to my grandmother. The staff goes above and beyond with activities for the residents to do daily and tries to include family members as much as possible with fun activities for residents and kids to enjoy together.
22 January 2025
Friendly and conscious staff make the home. Very clean, and high maintenance inside and outside. Staff work through and routine. Pleasantly surprised at how good my mother's stay has been.
22 January 2025
Nice atmosphere, pleasant staff, and plenty of parking spaces. The staff seems to be quite caring and doing a good job of keeping the residents happy, a top-class professional job would recommend to anyone.
22 January 2025
Professional staff. Keenly interested in all aspects of my mother's well-being (physical, emotional, and spiritual). All patients are cared for. Lovely place to visit. Very happy with the excellent care. Delighted with the level and variety of activities provided.
22 January 2025
I find Rockfield a very caring place, the very day that my mother went into their care I felt it was a safe and caring environment. The staff are lovely and pleasant with the residents. There are great activities to keep the residents stimulated. There is a very high standard of cleanliness.
22 January 2025
I love going to the Rockfield care home to visit my nanny. The staff are always lovely. They treat my nanny so well and she loves them. They are so accommodating to my family and I on our visits. Since my nanny went in she's been so well looked after, always clean, fed, and well dressed. Her room is always spotless and the living space is always clean and well looked after. They throw events and different parties for the residents, always trying to find ways to lift their spirits which makes me happy when I see the social media page.
22 January 2025
Very good care and communication from management. The staff are all friendly and helpful. All areas appear clean and tidy. I receive calls advising of changes to medication and to advise on my mother's health.