Rockfield Care Home

A special mention to nurse Loita who has such a warm welcome for me every time i visit.

Gabriel, Eileen, lodia and Paul are just some of the names i have highlighted. Each and every memebt of staff I have worked with have been lovely.

This was our first experience of a nursing home, from the moment we walked in we were greeted with a friendly smile. The staff were very helpful and nothing was too much trouble. When my uncle became unwell the staff got the acute team to tend him and when he needed stronger pain relief they got that sorted for him They kept us informed at every level of care. I would highly recommend this care facility.

The staff in Rockfield are very professional, kind and caring. My mum was treated with the utmost respect at all times. The nurses, care assistants, domestics, kitchen staff and staff who looked after entertainment and beauty treatments were all lovely and treated my mum with great respect. The building and rooms were very clean and food was delicious for my mum.

My mother was a resident here from 7th April 2025- 3rd Aug 2025, when she sadly passed away. The staff in Rockfield treated my mum with the utmost care and respect while she was there. They were gentle + kind towards her and also to our entire family. All staff, in all departments played a part in making her comfortable and well fed. The building is maintained to a high standard. We would recommend Rockfield to anyone needing a nursing home.

I visited my mother last night (Sunday 18th January) and found her hanging out of her bed in a dishevelled manner, she had been lying like that for over 30 minutes until I arrived. The staff who are, supposedly, to be "taking care" of her had not checked her for more than half an hour. They were "busy doing nothing" when I walked in. This is not the first time I have found my frail, elderly mother in such a state. I have noticed other residents who have been largely ignored and overlooked in a similar state. At almost £1000 per week this is an absolutely indubitable disgrace and a shocking state of affairs! I will be complaining in the strongest possible manner to all the owners and senior staff in Rockfield. I will NEVER accept such maltreatment of my mother. Another point is the sub standard state of some of the food dished out for my mother to eat. Prison inmates are treated better!

My mother is very comfortable in the home. The staff are very helpful and always on hand. We can come and go as we please to see her plus take her out for the odd spin. A very well run and managed well.

I Martin have the greatest respect of the staff and all who work here. My brother has been here for almost 3 years now and I a,m more than happy with his care.

Ann.

Rockfield is a home away from home with compassionate and kind caring staff.

My mother says the food is always lovely and the staff team are friendly. It's very difficult and concerning when it comes to finding the right place for your loved one. We are confident we have found the right place.

My mother received the absolute best care possible during her time in Rockfield Care Home. The level of care and compassion shown towards her was outstanding from each and every member of staff. I would find it difficult to fault any of the departments. The auxiliary staff, nurses, care assistants, cleaning staff, kitchen staff and not least the management who all made a point of getting to know her personally. Her likes and dislikes and helping make her feel welcome and safe during her stay in Rockfield. I found Rockfield to be a warm, welcoming environment with good facilities and well equipped individual rooms with a high level of cleanliness throughout. There was also great regular entertainment for the residents. The level of professionalism from all staff in caring for the residents and their individual needs with dignity and discretion was exceptional. I can honestly say that I would recommend Rockfield Care Home to everyone.

During my mothers stay in Rockfield Care Home she experienced excellent 24 hours nursing care, daily interactions with multiple staff member and residents, and excellent food daily. She got great enjoyment from the music sessions and regularly having a manicure. She was very happy and contented throughout her stay. My family will be forever grateful for the care and attention she received.

The staff are very attentive to residents and have great patience.There is plenty of entertainment - tea parties, BBQs and afternoon tea. Food is always plentiful and I have been offered tea/coffee any time it is available. Always made to feel welcome and relieved that mummy is happy and cared for and safe.

What a fabulous place, so good for my mum, she is so happy and content has made many friends, the staff are brilliant and so helpful. I would highly recommend this fabulous establishment.

Such a wonderful staff with a comfortable room. I thoroughly enjoyed my stay and look forward to returning. Thank you.

As a family we cannot express our thanks sufficiently to the manager and all the staff who are a very special group of people.

My mum had been a resident for a year and a half. Throughout this time, she was treated with great respect, love, care and dignity. The overall care is excellent and at a very high standard. All the staff are friendly, very professional, accommodating and have a great rapport with both the residents and visitors. I always had peace of mind that my mum was safe and well looked after. Thank you, Rockfield Care Home.

5-star food.

Support and service best practices.