Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hartrigg Oaks

stars
stars 02 April 2025
We have appreciated the care and support my step-mother has received particularly after the programme and daily routine set up by the CHAD team. Alzheimer's is a very cruel degenerating illness and both your staff and family and friends need guidance in dealing with the changing personality. The
facilities are clean and well maintained. The care team kind and helpful. The admin mostly efficient. My stepmother loves the activities especially with singing and music - please continue doing as many as possible. I see even very passive residents become vivacious and responsive to music.
Review from K T (Daughter of Resident/Service User)
stars
stars 23 March 2023
Hartrigg Oaks care team enabled me with their excellent help, to go on caring for my husband at home as his health failed rapidly. I needed that help. It made it possible for him to remain cared for in his own home until the end. Until his decline he had been enjoying the excellent facilities of
Hartrigg Oaks, receiving weekly individual sessions in the health activity centre for back support. My rating is in relation to this period and need.
Review from H S (Wife of Resident/Service User)