Submit a Review for Eden House Care Home
Cockton Hill Road, Bishop Auckland, DL14 6EN
View Full Details of Eden House Care HomeLatest Reviews for Eden House Care Home
04 August 2025
From the day my mother came to Eden House til she passed, she was treated with warmth, care and love. In the last of her days, the staff went far beyond than I expected.
01 August 2025
I've been really pleased with the overall care from all the staff at Eden House. I feel reassured that my dad is well looked after and safe. He looks like a new man again. Thank you to all the staff and management for all you do.
24 July 2025
Mam had been at The Eden for over 4 years. During this time the staff had become part of our family. Both Mom and I have received care and help from the staff. I have been kept up to date with any issues relating to Mam and when Mam died in June they were so caring. Clearing her room was going to be quite stressful but they told me to take my time and not feel I had to rush. I will miss them.
18 July 2025
My Aunt and Uncle both went into Eden House within days of each other and, unfortunately, both their stays were relatively short and they died within 3 weeks of each other. However, during their relatively short stay they were treated with dignity and with great care and compassion. My wife and I have had quite a lot of experience of Care Homes and can honestly say that Eden House was the pick of the bunch. The nursing staff were outstanding as were the catering staff who went out of there to make my Aunt's puréed food, due to her health, as attractive as possible - as well as being tasty. My wife and I have no hesitation in recommending Eden House as an excellent place for your relatives to stay.
18 July 2025
Following a stroke it was decided care would be needed to help recovery. Thankfully we chose Eden house for this. From the moment I took mam through the doors it was like visiting family. So welcoming. They introduced her to her room and showed her the facilities, explained the procedure to both of us and within the hour she was settled and enjoying a nice meal of corned beef hash and sponge pudding. The room was basic as expected but clean and functional. Bed and chair were comfortable and adjustable with a lovely view of the garden through her French window. We added photos to her room and some of her plants to the area outside which made her feel more comfortable. During her stay the staff were great and she never went without. Although reluctant to mix she did spend some time with other resident's especially with one of the jigsaws in process. Now back home we are so grateful for the care, help and support the gave to mother and the family. If needed we would use again.
14 July 2025
Although I was reluctant to go into a care home, I was left with no choice as I found myself in a situation where I needed care for a time. I needed a period of recuperation after suffering a stroke. I needed to choose a care home and because of the high standard which I understand the care home had I chose Lady Eden. I have no regrets because of my earlier reluctance I found that it was very welcoming. The manager introduced me to a lot of the residents for which I was very pleased. I received excellent care from a very attentive staff.
25 June 2025
I found the staff and manager very kind and very helpful towards all the patients. The home was very clean (no nasty smells). The rooms were always neat and tidy. When it was meal time I liked how they displayed the food on a tray to show what the patients were going to be eating.
13 June 2025
Excellent staff, facilities are outstanding. Mam went into Eden house a frail lady. She has been in 4 months now and is a different person. We are also much more relaxed and worry a lot less.
11 June 2025
The care given is excellent and considers all aspects of residents' needs and abilities. Mam's mental health and well-being and confidence have improved dramatically since her admittance. All staff and management are very approachable. Keep up the excellent work everyone.
27 May 2025
Mam gets very well cared for, all her needs are met and she does not want for anything. Everything she wants is catered for, could not ask for anything more. Everything is fabulous and mam is very happy in her new home called Eden House. Thank you to each and every one of you.
09 April 2025
Dad has settled really well into Eden House care home. All the staff are very helpful and friendly nothing is any trouble to them all. The food is fantastic with a great variety of food His room is perfect looking out onto the garden as dad is a keen gardener and likes to see what is going on.
18 March 2025
I visited my friend this morning and he is very happy with his room overlooking the garden. He enjoys all his meal. He finds the staff very caring. he enjoys mixing with other residents in the lounge. I personally found the staff very helpful and he feels very safe here. In his words "he gets to sleep happy and wakes up happy"
18 March 2025
It is a pleasure for my husband to stay at Eden House. The manager, food and staff are excellent. My husband's room is very nice with a lovely view. I am looking forward to the summer when I can sit in the sun outside with my husband. My husband is happy here.
17 March 2025
My wife was in Eden for 2 years. I now visit my friend who lives in Eden and I have been very impressed with the care on both occasions.
07 March 2025
My father-in-law moved into the home 10 days ago now and I felt compelled to submit a review due to the fantastic unwavering care he has received since becoming a resident. His room is spacious and fitted out really well, even having been redecorated for his arrival. It had the potential to be a very traumatic move for him, but all of the staff have made him feel so at home, and showed fantastic care and support, he has transitioned extremely well. The food has been first rate, even having a romantic valentines night meal with his wife (a non resident), which meant the world to us seeing them so happy together. Overall experience could not have been any better. The overall fantastic experience has meant we feel at ease now when he's there rather than worrying and being anxious all the time. I would recommend this place too everyone, it's top notch.
06 March 2025
The staff at Eden House definitely care and certainly make difference. They are both kind and caring in equal part with a general friendliness and cheerful disposition. My dad feels safe here, and that is crucial. Eden House has a reputation for being the best care home facility in the area and, from both mine and my father's experience it is easy to see why. First class, always.
25 February 2025
Our whole family feel that mam is safe secure and happy in Eden House. All the staff are friendly caring and go out of their way to help in any situation. Home from home!
25 July 2024
I cannot believe how well and quickly mum has settled into living here. It's just been over one month and she is telling how happy she is and that she loves it here! How fantastic that is to hear is unbelievable and so reassuring after making the hardest decision other future life. I can honestly say that the care and caring staff are wonderful and I can see how much they mean as a family to the residents.
25 July 2024
All the staff at Eden House Care Home from Admin, Management, Carers, Cleaners and Kitchen Staff continue to provide top quality, kind and respectful care to my mum. I feel she is listened to as are we and my concerns always addressed in a timely manner. My mum is prone to falling and this is an ongoing concern, and one that is constantly being monitored, and looked at to try and minimise in conjunction with a Multidisciplinary Health Care Team.
23 July 2024
Have found the standard of care is excellent any problems or issues are dealt with professionally.
Latest Reviews for Eden House Care Home
04 August 2025
From the day my mother came to Eden House til she passed, she was treated with warmth, care and love. In the last of her days, the staff went far beyond than I expected.
01 August 2025
I've been really pleased with the overall care from all the staff at Eden House. I feel reassured that my dad is well looked after and safe. He looks like a new man again. Thank you to all the staff and management for all you do.
24 July 2025
Mam had been at The Eden for over 4 years. During this time the staff had become part of our family. Both Mom and I have received care and help from the staff. I have been kept up to date with any issues relating to Mam and when Mam died in June they were so caring. Clearing her room was going to be quite stressful but they told me to take my time and not feel I had to rush. I will miss them.
18 July 2025
My Aunt and Uncle both went into Eden House within days of each other and, unfortunately, both their stays were relatively short and they died within 3 weeks of each other. However, during their relatively short stay they were treated with dignity and with great care and compassion. My wife and I have had quite a lot of experience of Care Homes and can honestly say that Eden House was the pick of the bunch. The nursing staff were outstanding as were the catering staff who went out of there to make my Aunt's puréed food, due to her health, as attractive as possible - as well as being tasty. My wife and I have no hesitation in recommending Eden House as an excellent place for your relatives to stay.
18 July 2025
Following a stroke it was decided care would be needed to help recovery. Thankfully we chose Eden house for this. From the moment I took mam through the doors it was like visiting family. So welcoming. They introduced her to her room and showed her the facilities, explained the procedure to both of us and within the hour she was settled and enjoying a nice meal of corned beef hash and sponge pudding. The room was basic as expected but clean and functional. Bed and chair were comfortable and adjustable with a lovely view of the garden through her French window. We added photos to her room and some of her plants to the area outside which made her feel more comfortable. During her stay the staff were great and she never went without. Although reluctant to mix she did spend some time with other resident's especially with one of the jigsaws in process. Now back home we are so grateful for the care, help and support the gave to mother and the family. If needed we would use again.
14 July 2025
Although I was reluctant to go into a care home, I was left with no choice as I found myself in a situation where I needed care for a time. I needed a period of recuperation after suffering a stroke. I needed to choose a care home and because of the high standard which I understand the care home had I chose Lady Eden. I have no regrets because of my earlier reluctance I found that it was very welcoming. The manager introduced me to a lot of the residents for which I was very pleased. I received excellent care from a very attentive staff.
25 June 2025
I found the staff and manager very kind and very helpful towards all the patients. The home was very clean (no nasty smells). The rooms were always neat and tidy. When it was meal time I liked how they displayed the food on a tray to show what the patients were going to be eating.
13 June 2025
Excellent staff, facilities are outstanding. Mam went into Eden house a frail lady. She has been in 4 months now and is a different person. We are also much more relaxed and worry a lot less.
11 June 2025
The care given is excellent and considers all aspects of residents' needs and abilities. Mam's mental health and well-being and confidence have improved dramatically since her admittance. All staff and management are very approachable. Keep up the excellent work everyone.
27 May 2025
Mam gets very well cared for, all her needs are met and she does not want for anything. Everything she wants is catered for, could not ask for anything more. Everything is fabulous and mam is very happy in her new home called Eden House. Thank you to each and every one of you.
09 April 2025
Dad has settled really well into Eden House care home. All the staff are very helpful and friendly nothing is any trouble to them all. The food is fantastic with a great variety of food His room is perfect looking out onto the garden as dad is a keen gardener and likes to see what is going on.
18 March 2025
I visited my friend this morning and he is very happy with his room overlooking the garden. He enjoys all his meal. He finds the staff very caring. he enjoys mixing with other residents in the lounge. I personally found the staff very helpful and he feels very safe here. In his words "he gets to sleep happy and wakes up happy"
18 March 2025
It is a pleasure for my husband to stay at Eden House. The manager, food and staff are excellent. My husband's room is very nice with a lovely view. I am looking forward to the summer when I can sit in the sun outside with my husband. My husband is happy here.
17 March 2025
My wife was in Eden for 2 years. I now visit my friend who lives in Eden and I have been very impressed with the care on both occasions.
07 March 2025
My father-in-law moved into the home 10 days ago now and I felt compelled to submit a review due to the fantastic unwavering care he has received since becoming a resident. His room is spacious and fitted out really well, even having been redecorated for his arrival. It had the potential to be a very traumatic move for him, but all of the staff have made him feel so at home, and showed fantastic care and support, he has transitioned extremely well. The food has been first rate, even having a romantic valentines night meal with his wife (a non resident), which meant the world to us seeing them so happy together. Overall experience could not have been any better. The overall fantastic experience has meant we feel at ease now when he's there rather than worrying and being anxious all the time. I would recommend this place too everyone, it's top notch.
06 March 2025
The staff at Eden House definitely care and certainly make difference. They are both kind and caring in equal part with a general friendliness and cheerful disposition. My dad feels safe here, and that is crucial. Eden House has a reputation for being the best care home facility in the area and, from both mine and my father's experience it is easy to see why. First class, always.
25 February 2025
Our whole family feel that mam is safe secure and happy in Eden House. All the staff are friendly caring and go out of their way to help in any situation. Home from home!
25 July 2024
I cannot believe how well and quickly mum has settled into living here. It's just been over one month and she is telling how happy she is and that she loves it here! How fantastic that is to hear is unbelievable and so reassuring after making the hardest decision other future life. I can honestly say that the care and caring staff are wonderful and I can see how much they mean as a family to the residents.
25 July 2024
All the staff at Eden House Care Home from Admin, Management, Carers, Cleaners and Kitchen Staff continue to provide top quality, kind and respectful care to my mum. I feel she is listened to as are we and my concerns always addressed in a timely manner. My mum is prone to falling and this is an ongoing concern, and one that is constantly being monitored, and looked at to try and minimise in conjunction with a Multidisciplinary Health Care Team.
23 July 2024
Have found the standard of care is excellent any problems or issues are dealt with professionally.