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The warm and friendly home offers residents the choice of many comfortable communal areas to relax, socialise and unwind. The onsite hair salon and library are very popular areas of the care home. Eden House also boasts a selection of specially designed dining areas that provide the perfect...
Eden House Care Home, located in the peaceful town of Bishop Auckland, provides personalised residential and residential dementia care to older people.
The warm and friendly home offers residents the choice of many comfortable communal areas to relax, socialise and unwind. The onsite hair salon and library are very popular areas of the care home. Eden House also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends.
The professional care team at Eden House takes the time to learn about each resident’s individual hobbies and interests, supporting them to live life the way they choose. As well as a range of activities, residents are also supported to enjoy the peace and quiet the home has to offer.
Care Provided by Eden House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Eden House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Eden House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicholas Hatton (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (53)
Parking
- A car park is available at the rear of the building for all visitors and guests.
Eden House Reviews (109)
Eden House has a Review Score of 9.9 (9.946) out of 10, based on 40 reviews in the last 2 years.
Over all time Eden House has 109 reviews.
We needed to find care quickly when Mum was in hospital & due to be discharged. Eden House came highly recommended - & with good reason we visited on spec, were shown everywhere & fortunately a room was available. With the agreement of social services, Mum moved in within a couple of days. Nick,...
We needed to find care quickly when Mum was in hospital & due to be discharged. Eden House came highly recommended - & with good reason we visited on spec, were shown everywhere & fortunately a room was available. With the agreement of social services, Mum moved in within a couple of days. Nick, Adrianne, & all of the staff have been magnificent. The atmosphere throughout is wonderful & staff are happy to tell us how much they love their jobs - & it shows. Cannot praise them highly enough.
Since moving my mother to Eden House in July this year, she is like a different person! She has dementia and after a bad experience at another care home, moving her was the best thing I have done. From management to housekeeping staff, they are all personable and friendly, I get updates on what my...
Since moving my mother to Eden House in July this year, she is like a different person! She has dementia and after a bad experience at another care home, moving her was the best thing I have done. From management to housekeeping staff, they are all personable and friendly, I get updates on what my mother has been participating in and this is invaluable when she cannot tell me herself. She is clean, well fed and cared for and the staff make me feel valued as a family member, I would recommend Eden House to anyone looking for a caring loving environment for their family member
What a beautiful light and clean Care home. Staff very friendly.
So glad I popped in.
What a beautiful light and clean Care home. Staff very friendly.
So glad I popped in.
My mam is settled, happy, and receiving outstanding care every single day....
My mam is settled, happy, and receiving outstanding care every single day. The staff go above and beyond to make her feel at home, and the peace of mind it gives our family is priceless. Eden House is a clean, friendly, and joyful environment, and I highly recommend it to anyone looking for a safe and loving place for their relative.
The home is clean food is amazing cooked fresh every day
The activities are very person centered and fill the...
The home is clean food is amazing cooked fresh every day
The activities are very person centered and fill the home with joy & laughter
I can't praise the staff enough from cleaner kitchen staff care staff semiors and management 5*
I could not speak more highly of Eden House Care Home and all members of staff. My Grandmother was a resident for just over one year before sadly passing and our experience was nothing short of exceptional, making her last year comfortable, caring and safe for her. Not only was her care fantastic,...
I could not speak more highly of Eden House Care Home and all members of staff. My Grandmother was a resident for just over one year before sadly passing and our experience was nothing short of exceptional, making her last year comfortable, caring and safe for her. Not only was her care fantastic, but the little acts of kindness went a long way- lots of caring, conversation, laughter and love. Eden House treated her like family, always going above and beyond, she was treated with dignity, grace and love by all. We could never say thankyou enough. This is the best care home you will find.
After mum's passing last week, I have reflected on how much love and support mum and the wider family received from the staff at Eden House. They treated mum with utmost dignity and respect, ensuring her needs were met and acting proactively to ensure her pain was minimised. We will never find the...
After mum's passing last week, I have reflected on how much love and support mum and the wider family received from the staff at Eden House. They treated mum with utmost dignity and respect, ensuring her needs were met and acting proactively to ensure her pain was minimised. We will never find the words to fully express our gratitude, but we can rest easily knowing our decision to move mum to Eden House was the right one. Heartfelt thanks.
My Grandma was a resident at Eden House before sadly passing away, and I cannot praise the team highly enough. The care she received was exceptional. From the moment she arrived the staff treated her with immense dignity, care, kindness and patience! Knowing my grandma was safe, happy and genuinely...
My Grandma was a resident at Eden House before sadly passing away, and I cannot praise the team highly enough. The care she received was exceptional. From the moment she arrived the staff treated her with immense dignity, care, kindness and patience! Knowing my grandma was safe, happy and genuinely loved gave us so much peace. The staff at Eden House didnt just provide support to my grandma, but supported our whole family and for that I will be forever grateful.
Prior to my mother in law moving into Eden House I visited numerous others. This was by far the cleanest and most welcoming. The staff were excellent treating her with kindness and humour. Knowing she was there made our lives a lot easier and the contact with the staff was always first class. I can...
Prior to my mother in law moving into Eden House I visited numerous others. This was by far the cleanest and most welcoming. The staff were excellent treating her with kindness and humour. Knowing she was there made our lives a lot easier and the contact with the staff was always first class. I can not recommend the home highly enough.
My Uncle is very well cared for in the home. His room is spacious with a good quality en suite bathroom. Staff are friendly and helpful and provide a wide range of activities for the residents. The manager is always available for conversations if needed.
My Uncle is very well cared for in the home. His room is spacious with a good quality en suite bathroom. Staff are friendly and helpful and provide a wide range of activities for the residents. The manager is always available for conversations if needed.
Mam has been in Eden House for 2 months. The staff and management have made what could have been a difficult transition from independent living so much easier. I rarely tick excellent to any survey but in the care of Eden House it is well deserved.
Mam has been in Eden House for 2 months. The staff and management have made what could have been a difficult transition from independent living so much easier. I rarely tick excellent to any survey but in the care of Eden House it is well deserved.
My mum had dementia and in her final days, stage 4 cancer. My mum was cared for with remarkable compassion by the staff here. Their dedication, kindness, loving care and professionalism meant too much to our family, and we will always be grateful for the dignity and respect they showed her.
My mum had dementia and in her final days, stage 4 cancer. My mum was cared for with remarkable compassion by the staff here. Their dedication, kindness, loving care and professionalism meant too much to our family, and we will always be grateful for the dignity and respect they showed her.
For the past 8 months, my mum stayed at Eden House due to her dementia. She felt at home and happy. The place is comfortable, welcoming and very friendly. My mum was well looked after by the kind staff, right up till her departure in January 2026.
For the past 8 months, my mum stayed at Eden House due to her dementia. She felt at home and happy. The place is comfortable, welcoming and very friendly. My mum was well looked after by the kind staff, right up till her departure in January 2026.
Excellent home and very homely. Staff brilliant and nothing is too much trouble. Every time we visit we are offered a drink and a biscuit. My brothers health has improved massively since he came in and he has put a lot of weight on. Thanks for everything.
Excellent home and very homely. Staff brilliant and nothing is too much trouble. Every time we visit we are offered a drink and a biscuit. My brothers health has improved massively since he came in and he has put a lot of weight on. Thanks for everything.
The staff are so helpful and friendly.
Mam is happy and settled in quickly.
Thank you all at Eden House.
The staff are so helpful and friendly.
Mam is happy and settled in quickly.
Thank you all at Eden House.
Staff are very attentive and polite, and nothing is too much trouble for any of them. Mam is well looked after and happy. Visitors are welcome anytime. Overall, I am 100% happy with Mams care and living conditions. It gives great peace of mind to her daughters. Thank you to all at Eden House Care...
Staff are very attentive and polite, and nothing is too much trouble for any of them. Mam is well looked after and happy. Visitors are welcome anytime. Overall, I am 100% happy with Mams care and living conditions. It gives great peace of mind to her daughters. Thank you to all at Eden House Care Home.
Excellent staff, facilities are outstanding 10/10. Mam 84 went into Eden House in November. She is a changed woman. We as a family are also much more relaxed and worry a lot less. Brilliant! Thank you so much.
Excellent staff, facilities are outstanding 10/10. Mam 84 went into Eden House in November. She is a changed woman. We as a family are also much more relaxed and worry a lot less. Brilliant! Thank you so much.
Absolutely over the moon with Joan's care. Eden House is a lovely place for her to live in her later years, she has settled well into her new environment.
Absolutely over the moon with Joan's care. Eden House is a lovely place for her to live in her later years, she has settled well into her new environment.
Wonderful care for my mum, such friendly and caring staff. The atmosphere is relaxed and homely. Everything is kept clean and fresh, too. The catering team produce fabulous food and Mum is looking really healthy.
Wonderful care for my mum, such friendly and caring staff. The atmosphere is relaxed and homely. Everything is kept clean and fresh, too. The catering team produce fabulous food and Mum is looking really healthy.
Very very happy with care home.
Very very happy with care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2023Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 09 Mar 2026
Eden House Care Home in Bishop Auckland, County Durham, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...
- 23 Sep 2025
Residents from HC-One’s Eden House Care Home in Bishop Auckland, County Durham, recently enjoyed a delightful trip to Bowlees Farm in Middleton-in-Teesdale, where they spent the day connecting with animals...
- 20 Jun 2025
Eden House Care Home, run by HC-One, located in Bishop Auckland, County Durham, welcomed visitors and guests from their local community to participate in this year’s Care Home Open Week...
There are no upcoming events for Eden House.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Eden House
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Eden House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Eden House
What types of Care is Eden House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Eden House have?
There are 53 Single Rooms.
What are the Facilities & Services at Eden House?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Eden House to the centre of Bishop Auckland?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eden House to verify any information. View our terms and conditions. Eden House has an Enhanced Service -what an Enhanced Service includes.
