Submit a Review for Signature at Coombe Hill Manor
190-196 Coombe Lane West, Kingston upon Thames, KT2 7EQ
View full details of Signature at Coombe Hill ManorLatest Reviews for Signature at Coombe Hill Manor
02 March 2026
The care at Coombe Hill Manor is excellent. My mother's apartment is lovely and kept immaculately clean. The home is extremely well run and organised with the activities team organising many interesting and fun outings for the residents. The team on the front desk are welcoming and reassuring at
all times. I have peace of mind knowing that my mum is in good hands.
27 February 2026
My mum
Has settled well into Signature care Home, Coombe Hill Manor.
She is living in a lovely ground floor flat with a lounge/ bedroom / kitchen area and en-suite bathroom. She likes that she can lock the door when she goes out and also has some kitchen facilities.
She really enjoys the activities
provided, particularly the exercise classes.
She has made a friend who she sits with for meals.
The decor and facilities are lovely and the staff always friendly and helpful.
My Mum enjoys routine which she is able to maintain in the home. The nursing staff have kept a close eye on her medication and enable her to maintain as much independence as possible. They also keep a close eye on her blood pressure.
Her only complaint at times has been that the food isn't always to her liking but when she asks the staff have very obligingly changed her meals to suit her needs.
We are very happy with where she is living and it is very convenient for three out of her four daughters. Thank you!
02 January 2026
My mother had her birthday at Coombe Hill, she had a lunch for some of her extended family. The staff where brilliant making the whole event a great success. I am sure we overran on time but nothing was too much of a problem. Thanks again
06 November 2025
Despite being 88 years old, I had never considered moving from my comfortable and conveniently located house to any kind of care home. Therefore I had no expectations when told the best option for my future comfort and safety would be to live in a care home. I have no family, so I relied on the
advice of my close friends. They did a series of investigations into what was offered to residents, and thankfully decided that Signature at Coombe Hill Manor would be the best for me. I am constantly grateful that they made that decision. Apart from the professionalism of the staff, the main attraction for us residents is that the staff are always warm and smiling, and are constantly looking at how they can improve.
20 August 2025
My mother has been living in Auguste (dementia community) at Coombe Hill for just over a year now, and I have only become more impressed and happy with her quality of life and care during that time. What strikes me in every interaction with carers and staff is just how well they know her: her
quirks, what excites her, her preferences. She's treated and known as an individual, and despite the restrictions her dementia imposes on her ability to express herself, her personality is understood and taken into account in everything. My mother is genuinely happy at Coombe, and both tells and shows me that every time i visit.
The continuity of staff means she has the reassurance of ongoing relationships with carers, and that's also very comforting for me as a relative, knowing they are in a good position to notice any changes in her capacity, wellbeing or behaviour. And communication from staff is excellent: frictionless and super-efficient by email and phone, and always warm in person.
02 July 2025
I knew nothing of the care home prior to being referred here by my GP on the grounds of my minor cognitive permanent and severe degeneration of the spine and I continue to ve very grateful to him.
27 May 2025
Coombe Hill Manor is by far the best care home I visited when looking for a place for my parents. Their apartment is fantastic - very spacious with lovely views over the garden which is beautiful and well looked after. Not many homes offer accommodation for a couple, nor do they allow one to bring
one's own furniture - a detail that makes such a difference to one's comfort and happiness when one has to leave one's own home. My parents' sitting room now looks pretty much the same as the one in their house did!
The staff are, without exception, courteous, caring and very friendly. There are a great many activities every day. I would definitely recommend Coombe Hill Manor to anyone looking for a safe, friendly home for a relative.
09 May 2025
The entire team involved in my brother's recent move to Combe Hill Manor made us feel so welcome from the very first encounter.
Everyone was so understanding of all the significant factors involved in taking the decision about such an important lifestyle change. The balance between being relaxed
and professional shone through.
To know my brother is in such a warm, friendly, stimulating and safe environment is very reassuring for his future and our peace of mind.
15 April 2025
The care is simply exceptional here. The transition from living alone and independently to moving here has been managed beautifully. We could not have imagined how quickly this would feel like home. Every single member of the team has been simply charming and genuinely seem happy to be doing their
roles and to help in any way. The range of activities has been a huge plus with trips and music being highlights.
15 April 2025
All the staff are incredibly friendly and helpful in caring for the residents. I feel absolutely comfortable knowing that my grandmother is in their capable hands and the range of activities they offer is one of a kind. I sincerely recommend signature care homes to anyone looking for a sociable,
clean, homely place for their loved ones.
01 April 2025
Aguste Dementia Care, Combe Hill Manor, cannot be faulted for the level of care and attention the residents receive. The staff demonstrate endless patience and consideration irrespective of the shifting moods of the individuals in their care. My Mother benefits enormously from trips out, as well
as the in-house activities. Most of all she is happy there and she is able to exercise her right to chose.
The only negative is that she doesn't have independent access to an outside space, although the garden is lovely and she can access any time providing she has someone to accompany her.
14 February 2025
There are no words really. Thank you does not start to express my gratitude for my mother. Staff, especially some, are very special. Book yourself into rooms on the ground floor where all the 'action' and 'activity' is. The food is excellent, and above all else I felt mum was safe here, and well
looked after. Reception are lovely and the connection with the local GPs and hospital is a Godsend. Yes, it is expensive, but I felt I would rather my mother benefit in her care in her golden years, rather than the government in their taxes and my mum needs that level of care in her situation. Staff are excellent. Facilities great. Car park perhaps needs to be larger.
29 January 2025
Signature Coombe Hill Manor is an extremely welcoming and friendly place. My sister has settled in so well and the dignified care and attention she has received have had a huge impact on her health. I have felt particularly impressed with the professionalism of all staff and their caring attitude
and their willingness to support any request.
19 December 2024
My sister has dementia. She moved into Coombe Hill in May. I think what I appreciate most is the attitude of all the staff who are very caring and tolerant of her because I know she can be quite demanding. I am also impressed by the medical support she is getting from the GP and I get regular
reports if she has any health problems. Sadly she is not willing to join in the activities provided by the home so I can't comment on that, but I believe she is being well looked after in a safe environment which is what I wanted.
18 December 2024
It was a very emotional and difficult decision to put my mother, a dementia sufferer into a care home just before her 99th birthday. It felt terrible to have to move her from her own home, but she needed a much more intense level of care than could be provided if she remained there.
I cannot
recommend Coombe Hill Manor more highly. The staff are so kind, patient, and caring and always available to chat about any concerns we might have. They helped us so much with the actual move, keeping us fully updated on how she was settling. All her needs are met and she is treated with dignity and respect even when her behaviour is challenging. She is settling well and enjoying the many stimulating activities provided. My family and I could not be happier with our choice of home.
18 December 2024
A first-class facility. The staff are incredibly helpful and caring.
On arriving a month ago, nothing was a problem., making life for us as relatives much easier.
The way they have helped my mother join in with activities and the gentle manner of the care is exceptional and my sisters and I are
pleased to have moved our mother to this facility as she is safer and better cared for than in her home.
22 November 2024
My mum (87 years old) moved into CHM in June 2024 straight from a local hospital after being a patient for a few weeks. This was a shock after being in her home in Kingston for over 50 years. Three members of staff, in particular, were all so helpful about the move at a stressful time, and my mum
moved in while I was away, so I was so grateful for their care. 5 months later, Mum is still at CHM and is happy and well cared for. All the staff are so approachable and on-hand, and both Mum and I have great relationships with them all. They are now helping steer Mum into making more friends in CHM, but I love the fact that Mum's apartment feels like an independent warm space rather than feeling as if it is in a medical institution or typical care home. I feel welcome to visit anytime, and I know that her other external friends love visiting too. Those three members of staff continue to be my main contacts, and their care and advice is always appreciated. Reception, nurses, catering, and carers are all brilliant - thank you!
19 November 2024
Splendid staff and food.
27 September 2024
The team at Coombe Hill are excellent. Really caring and supportive. They understood Mum's needs and provided a great environment for her to rest and recover. We cannot thank them enough. From the activities to the physio care, the excellent food, to the musicians that would come and entertain the
residents, these all add towards their daily well-being and happiness. Also, got to thank the nurses and carers, who were tireless in their professionalism. Well done CHM for brilliant team and everything you've done for Mum and our family.
12 September 2024
My Mother has been a resident at Coombe Hill Manor for just over 3 months. She moved in following a fall at home and other health issues which signalled that her existing home was no longer fit for purpose.
Mum immediately felt safe and secure. The staff are delightful. The food is of a
particularly high standard and Mum is at risk of putting on weight.
She has had a couple of minor ailments over the last few weeks and I have been impressed by how quickly they have been picked up by the nursing staff and the appropriate medical intervention made.
I can relax in the knowledge that Mum is in very capable hands.
Latest Reviews for Signature at Coombe Hill Manor
02 March 2026
The care at Coombe Hill Manor is excellent. My mother's apartment is lovely and kept immaculately clean. The home is extremely well run and organised with the activities team organising many interesting and fun outings for the residents. The team on the front desk are welcoming and reassuring at
all times. I have peace of mind knowing that my mum is in good hands.
27 February 2026
My mum
Has settled well into Signature care Home, Coombe Hill Manor.
She is living in a lovely ground floor flat with a lounge/ bedroom / kitchen area and en-suite bathroom. She likes that she can lock the door when she goes out and also has some kitchen facilities.
She really enjoys the activities
provided, particularly the exercise classes.
She has made a friend who she sits with for meals.
The decor and facilities are lovely and the staff always friendly and helpful.
My Mum enjoys routine which she is able to maintain in the home. The nursing staff have kept a close eye on her medication and enable her to maintain as much independence as possible. They also keep a close eye on her blood pressure.
Her only complaint at times has been that the food isn't always to her liking but when she asks the staff have very obligingly changed her meals to suit her needs.
We are very happy with where she is living and it is very convenient for three out of her four daughters. Thank you!
02 January 2026
My mother had her birthday at Coombe Hill, she had a lunch for some of her extended family. The staff where brilliant making the whole event a great success. I am sure we overran on time but nothing was too much of a problem. Thanks again
06 November 2025
Despite being 88 years old, I had never considered moving from my comfortable and conveniently located house to any kind of care home. Therefore I had no expectations when told the best option for my future comfort and safety would be to live in a care home. I have no family, so I relied on the
advice of my close friends. They did a series of investigations into what was offered to residents, and thankfully decided that Signature at Coombe Hill Manor would be the best for me. I am constantly grateful that they made that decision. Apart from the professionalism of the staff, the main attraction for us residents is that the staff are always warm and smiling, and are constantly looking at how they can improve.
20 August 2025
My mother has been living in Auguste (dementia community) at Coombe Hill for just over a year now, and I have only become more impressed and happy with her quality of life and care during that time. What strikes me in every interaction with carers and staff is just how well they know her: her
quirks, what excites her, her preferences. She's treated and known as an individual, and despite the restrictions her dementia imposes on her ability to express herself, her personality is understood and taken into account in everything. My mother is genuinely happy at Coombe, and both tells and shows me that every time i visit.
The continuity of staff means she has the reassurance of ongoing relationships with carers, and that's also very comforting for me as a relative, knowing they are in a good position to notice any changes in her capacity, wellbeing or behaviour. And communication from staff is excellent: frictionless and super-efficient by email and phone, and always warm in person.
02 July 2025
I knew nothing of the care home prior to being referred here by my GP on the grounds of my minor cognitive permanent and severe degeneration of the spine and I continue to ve very grateful to him.
27 May 2025
Coombe Hill Manor is by far the best care home I visited when looking for a place for my parents. Their apartment is fantastic - very spacious with lovely views over the garden which is beautiful and well looked after. Not many homes offer accommodation for a couple, nor do they allow one to bring
one's own furniture - a detail that makes such a difference to one's comfort and happiness when one has to leave one's own home. My parents' sitting room now looks pretty much the same as the one in their house did!
The staff are, without exception, courteous, caring and very friendly. There are a great many activities every day. I would definitely recommend Coombe Hill Manor to anyone looking for a safe, friendly home for a relative.
09 May 2025
The entire team involved in my brother's recent move to Combe Hill Manor made us feel so welcome from the very first encounter.
Everyone was so understanding of all the significant factors involved in taking the decision about such an important lifestyle change. The balance between being relaxed
and professional shone through.
To know my brother is in such a warm, friendly, stimulating and safe environment is very reassuring for his future and our peace of mind.
15 April 2025
The care is simply exceptional here. The transition from living alone and independently to moving here has been managed beautifully. We could not have imagined how quickly this would feel like home. Every single member of the team has been simply charming and genuinely seem happy to be doing their
roles and to help in any way. The range of activities has been a huge plus with trips and music being highlights.
15 April 2025
All the staff are incredibly friendly and helpful in caring for the residents. I feel absolutely comfortable knowing that my grandmother is in their capable hands and the range of activities they offer is one of a kind. I sincerely recommend signature care homes to anyone looking for a sociable,
clean, homely place for their loved ones.
01 April 2025
Aguste Dementia Care, Combe Hill Manor, cannot be faulted for the level of care and attention the residents receive. The staff demonstrate endless patience and consideration irrespective of the shifting moods of the individuals in their care. My Mother benefits enormously from trips out, as well
as the in-house activities. Most of all she is happy there and she is able to exercise her right to chose.
The only negative is that she doesn't have independent access to an outside space, although the garden is lovely and she can access any time providing she has someone to accompany her.
14 February 2025
There are no words really. Thank you does not start to express my gratitude for my mother. Staff, especially some, are very special. Book yourself into rooms on the ground floor where all the 'action' and 'activity' is. The food is excellent, and above all else I felt mum was safe here, and well
looked after. Reception are lovely and the connection with the local GPs and hospital is a Godsend. Yes, it is expensive, but I felt I would rather my mother benefit in her care in her golden years, rather than the government in their taxes and my mum needs that level of care in her situation. Staff are excellent. Facilities great. Car park perhaps needs to be larger.
29 January 2025
Signature Coombe Hill Manor is an extremely welcoming and friendly place. My sister has settled in so well and the dignified care and attention she has received have had a huge impact on her health. I have felt particularly impressed with the professionalism of all staff and their caring attitude
and their willingness to support any request.
19 December 2024
My sister has dementia. She moved into Coombe Hill in May. I think what I appreciate most is the attitude of all the staff who are very caring and tolerant of her because I know she can be quite demanding. I am also impressed by the medical support she is getting from the GP and I get regular
reports if she has any health problems. Sadly she is not willing to join in the activities provided by the home so I can't comment on that, but I believe she is being well looked after in a safe environment which is what I wanted.
18 December 2024
It was a very emotional and difficult decision to put my mother, a dementia sufferer into a care home just before her 99th birthday. It felt terrible to have to move her from her own home, but she needed a much more intense level of care than could be provided if she remained there.
I cannot
recommend Coombe Hill Manor more highly. The staff are so kind, patient, and caring and always available to chat about any concerns we might have. They helped us so much with the actual move, keeping us fully updated on how she was settling. All her needs are met and she is treated with dignity and respect even when her behaviour is challenging. She is settling well and enjoying the many stimulating activities provided. My family and I could not be happier with our choice of home.
18 December 2024
A first-class facility. The staff are incredibly helpful and caring.
On arriving a month ago, nothing was a problem., making life for us as relatives much easier.
The way they have helped my mother join in with activities and the gentle manner of the care is exceptional and my sisters and I are
pleased to have moved our mother to this facility as she is safer and better cared for than in her home.
22 November 2024
My mum (87 years old) moved into CHM in June 2024 straight from a local hospital after being a patient for a few weeks. This was a shock after being in her home in Kingston for over 50 years. Three members of staff, in particular, were all so helpful about the move at a stressful time, and my mum
moved in while I was away, so I was so grateful for their care. 5 months later, Mum is still at CHM and is happy and well cared for. All the staff are so approachable and on-hand, and both Mum and I have great relationships with them all. They are now helping steer Mum into making more friends in CHM, but I love the fact that Mum's apartment feels like an independent warm space rather than feeling as if it is in a medical institution or typical care home. I feel welcome to visit anytime, and I know that her other external friends love visiting too. Those three members of staff continue to be my main contacts, and their care and advice is always appreciated. Reception, nurses, catering, and carers are all brilliant - thank you!
19 November 2024
Splendid staff and food.
27 September 2024
The team at Coombe Hill are excellent. Really caring and supportive. They understood Mum's needs and provided a great environment for her to rest and recover. We cannot thank them enough. From the activities to the physio care, the excellent food, to the musicians that would come and entertain the
residents, these all add towards their daily well-being and happiness. Also, got to thank the nurses and carers, who were tireless in their professionalism. Well done CHM for brilliant team and everything you've done for Mum and our family.
12 September 2024
My Mother has been a resident at Coombe Hill Manor for just over 3 months. She moved in following a fall at home and other health issues which signalled that her existing home was no longer fit for purpose.
Mum immediately felt safe and secure. The staff are delightful. The food is of a
particularly high standard and Mum is at risk of putting on weight.
She has had a couple of minor ailments over the last few weeks and I have been impressed by how quickly they have been picked up by the nursing staff and the appropriate medical intervention made.
I can relax in the knowledge that Mum is in very capable hands.